Hoteller nær George Eastman Museum

«Very charming and welcoming place. The attention to details is amazing. The hosts are very nice and thoughtful.»

«The hotel and staff were wonderful! We planned a trip to The Strong Museum which is literally right next door. It was all by 1 minute walk, best location to visit this museum - specially with small children. The breakfast options were good and food was delicious, something for everyone.»

«Staff were courteous and helpful across the board. Our room was clean, beds were comfortable. Would definitely return»

«What’s the coolest, most “un-hotel” hotel in the ROCH? School 31! Incredibly accommodating, attentive service, bespoke loft spaces interestingly designed in an historic re-purposed space. GO THERE!»

«No ice in the hotel. Every ice machine was broken. Refrigerator and microwave missing from the room. Shower curtain missing from the room. Could not shower. 2 towels for 4 people. Would not recommend this hotel »

«Staff was friendly overall and answered all of my questions. I liked that it is close to shops and restaurants within walking distance, with a wide variety of options nearby. The rooms were clean, and the beds were comfortable.»

«Check in clerk was outstanding. Professional»

«Breakfast buffet was fresh and tasty. Hot coffee was available at all hours. Parking was easy. Location is convenient to multiple universities. Room 101 ( where we stayed ) was roomy, but the main bed is against a wall with a mechanical room on the other side that hummed all night.»

«The rooms have a very strong humid and moldy smell. The location is convenient. Breakfast is good.»

«Check in was nice and easy but the room was dirty »

«Very nice, clean and helpful staff.»

«No Breakfast, No hot water, No towels. Not properly maintained the room. Cleaniness is poor.. Overall No for nexr timw..»

«They are not pet friendly. They are pet tolerant. They will take $50 from you if you bring a pet. Exorbitant, excessive, unreasonable, and unflinching. I also have not yet been refunded my incidental charges deposit»

«Management. Staff EXTREMELY rude and apparently discriminates against certain people? Upon check in, was never told where anything was located ( laundry, vending, what to do about fresh/dirty linen. Wifi password, where to take garbage and recycles out. Left one morning, put 2 clear plastic garbage bags filled with recycles ( brown paper bag. Tissue box, cardboard food container, (empty/cleaned). When i returned, there was a note that they pride themselves on cleanliness. If i didn't clean ...

«Was OK place. Room had just about everything needed, but only one lamp. I didnt say anything to management so that's on me. Like I say, it was OK»

«clean room. floor VERY creaky..sink in bathroom had very loose taps»

«Our daughters were in a dance competition and we booked the hotel to stay together and to have use of an indoor pool. All the girls ended with chemical burn type reactions to the chemicals in the pool. Our shower faucet also ran all night and couldn’t fully turn off.»

«Front desk guy was very understanding and helpful»

«I arrived at the hotel and was told the reservation I made had been cancelled, with no reason and no name of the person who made the cancellation. Every room was occupied, so I had to spend an hour on the phone with Expedia to get a refund. Once I received a refund (at 10 pm), I had to leave to find a place to stay. The staff member at the front desk was the one saving grace; she was supportive during this process. Also, I saw a sign that the dryer was broken. A person who had been staying ...