Dear Knut,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

Kjære gjest, Tusen takk for at du tok deg tid til å legge inn tankene dine her. Jeg er glad du likte ditt besøk, og jeg håper vi kan ønske deg velkommen til ibis Genève-senteret veldig snart. Vennlig hilsen, Merouane assisterende sjef

Dear Guest, I’m very grateful that you could take time to leave us your thoughts and write a review. I’m so pleased you enjoyed your stay with us, and we hope to see you again in the very near future. Kind regards, Merouane Assistant Manager

Dear Nima, Thank you really much for taking the time to rate your stay ! If there anything rewarding us, is to see you satisfied ! Looking forward to have the pleasure to see you again, Best,

Dear Ewajesu, thank you for your kind words about our exceptional receptionists. We are delighted to hear that you found our staff helpful and welcoming. We appreciate your feedback on the comfort of the single bed and will look into this further. We look forward to welcoming you back at ibis Genève Centre Lac. Warm regards, ibis Genève Centre Lac

Dear Kasem, Thank you for taking the time to leave a comment after your stay, Your comfort means everything to us and we're dedicated to ensuring your time at the Hotel Ibis Genève Centre Lac. Don't hesitate to reach directly the reception for your next trip to Geneva ! Best regards,

Dear Francisco, Thank you for taking the time to rate the services of the Hotel after your stay. We truly hoe that your experience here in Geneva reached your expectations ! Don't hesitate to contact the Front Office directly for your next trip to Geneva. Best regards,

Dear Lucy,What a nice review, we will share your comment with the team,Looking forward to welcoming youKind regards

Dear Janine, a warm thank you for your great comment!We are glad to read that you had a nice stay,Thank you for your feedback regarding the mattresses, we will take this in consideration to improve the comfort,Thank you again and see you back soon,

Thank you for rating our hotel and we look forward to welcoming you for your next stay,Kind regards,

Dear Daniela,We are absolutely delighted to receive your fantastic 5-star review! Thank you for choosing [Hotel Name] for your stay, and we appreciate you taking the time to share your experience.Your satisfaction is our utmost priority, and we are thrilled to hear that we met or exceeded your expectations during your time with us. It's truly rewarding to know that our efforts to create a comfortable and enjoyable atmosphere have resonated with you.We strive to provide exceptional service, and your positive feedback motivates our team to continue delivering outstanding experiences for all our guests. Your comments serve as a great encouragement and reinforcement of our commitment to excellence.If there are specific aspects of your stay that stood out or any team members who went above and beyond to make your visit memorable, we would love to hear more. Your insights will not only recognize the hard work of our staff but also help us tailor our services to better meet the needs of our valued guests.We sincerely appreciate your choosing [Hotel Name], and we hope to have the pleasure of welcoming you back for another exceptional stay in the future. If there's anything more we can do to enhance your experience, please do not hesitate to reach out.Once again, thank you for your glowing review, and we look forward to serving you again soon.Warm regards,Lucas - Front Office

Dear Guest,Thank you for taking the time to share your experience following your stay with us. We're thrilled to hear that our location was convenient for your transportation needs and exploring the central area, and we're delighted that you found our staff friendly and accommodating.Your feedback about the limited storage space and the absence of kettle/hot drink facilities in the room is appreciated. We understand the importance of these amenities in ensuring a comfortable stay. We'll consider your comments as we continue to improve our accommodations to better meet the needs of our guests.We're pleased that, overall, your stay was enjoyable, and we hope to have the opportunity to welcome you back for an even better experience in the future.Warm regards,Lucas - Front Office

Hello Andrew,I sincerely apologize for the discomfort you faced due to the room temperature during your stay. I understand the frustration caused by the heat in the room.In Switzerland, regulations prohibit the simultaneous operation of heating and air conditioning in hotels. Heating was likely active during your stay, and the control panel in the room should have allowed adjustment or deactivation of the heating system. It's possible that the thermostat was set to 28 degrees, but it should have been adjustable to a more comfortable temperature.However, it's our responsibility to ensure a comfortable environment for our guests. I deeply regret that we fell short in meeting your expectations and providing a better sleep experience. I'll address this internally with our team to ensure better communication and assistance to resolve such issues promptly in the future.Your feedback is invaluable, and we'll take immediate steps to prevent a recurrence. We genuinely appreciate your understanding and hope for the opportunity to restore your confidence in our services on your next visit.Warm regards,Lucas - Front Office

Hi Robert, thanks for your stay

Dear Jérémy, Thank you for taking the time to rate our services after your stay at the Hotel Ibis Genève Centre Lac. We are all looking forward to see you again in Geneva ! Warm regards,

Dear Dominic, Thank you for taking the time to rate our services after your stay ! We truly hope to have the chance to welcome you again in Geneva.Warm regards,

Hi Sir, We are sorry for the district arround our hotel but I can promise you that is very secure and we don't have problem with the street.

Hi, thanks very much for your stay.

Dear Katy, Thank you very much for your comment. It is really appreciated. Looking forward to have the pleasure to welcome you again in Geneva ! Best wishes,

Hi Lorenzo, thanks for your stay

Hi !Thanks for your comment.

Dear Guest, Thank you so much for your review ! We are delighted to see that your stay at Ibis Genève Centre Lac reached your expectations ! Looking forward to have the pleasure to welcome you in Geneva ! Best regards,

Hi !Thanks for your comment.

Hi !Thanks for your comment.

Dear Barbara, thank you vey much for your detailed & wonderful review ! It's such a pleasure to read from you and to know that you enjoyed your stay at Ibis Genève Centre Lac.We will surely share your comments with the team.Hope to have the chance to host you back in Geneva soon ! Sincerely,

Dear Yachssiri, Thank you for your kind feedback, We are delighted to read that your stay at Ibis Genève Centre Lac reach your expectations. Looking forward to have the chance to host you in our beautiful city ! Sincerely,

Dear Markie, Thank you for your feedback ! We will surely share your kind remarks with the full Ibis Team. It's always a pleasure to read from our guest after their stay ! Looking forward to have the chance to welcome you again in Geneva, Sincerely,