Fasade

Anmeldelser av Hotel Metropole Geneve

5 out of 5
Hotel Metropole Geneve
34 Quai General Guisan, Geneva, GE

Anmeldelser

8,8

Utmerket

Rangering på 10 − Utmerket. 217 av totalt 387 anmeldelser." "
Rangering på 8 − Bra. 111 av totalt 387 anmeldelser." "
Rangering på 6 − Grei. 32 av totalt 387 anmeldelser." "
Rangering på 4 − Dårlig. 14 av totalt 387 anmeldelser." "
Rangering på 2 − Forferdelig. 13 av totalt 387 anmeldelser." "

9,2/10

Renhold

9,0/10

Personale og service

8,6/10

Fasiliteter

8,8/10

Overnattingsstedets bygg og tilstand

8,2/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Kiran

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Ikke helt 5 stjerners
Det var helt greit. Vil heller si det er 4,5 stjerer fremfor 5 stjerners hotell. Hotellet må oppdraderes og rommene var små.

10/10 – Utmerket

Natalia og Oslo

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Fantastisk hotell - en opplevelse i seg selv
Kun godt å si om service på dette hotellet som ligger fint til med utsikt mot Jet d'Eau. Hotellet har ikke egen garasje, så regn med en ekstra utgift for parkering i nærområdet...

10/10 – Utmerket

Jens Petter Hø og Oslo

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Utmerket Hotel midt i hjerte av Geneve
Utmerket!
Svar fra Clement den 7. nov. 2015
Dear guest, Thank you very much for your kind review, Best regards,

4/10 – Dårlig

Adil

Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
We did not know about the construction. We felt our experience was sub par as a result.
Bodde her 1 natt i april 2024
Svar fra Roxane Vesin den 21. mai 2024
Dear Sir, We would like to thank you for taking the time to write a review following your stay at The Hotel Metropole Geneva. We are extremely sorry to learn that your time with us did not match all your expectations. Indeed, we have undertaken the complete renovation of our establishment in order to offer a renovated and more up-to-date product to our customers. All of our clients are informed about our project through a direct message on Expedia or on the other booking platforms while organising their trips. You can find it directly on your Expedia account. We really hope to have the opportunity to welcome you gain in the future and therefore share this wonderful renovation project with you, Warm regards, Roxane VesinGuest Relations & Duty Manager

10/10 – Utmerket

Mark

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra Roxane Vesin den 11. mars 2024
Dear Sir,We would like to thank you for taking the time to post a review following your stay at The Hotel Metropole Geneva.We are pleased to learn that you enjoyed your time with us. It was a real pleasure to have you staying with us.We are looking forward to welcoming you again soon.Kind regards,Roxane Vesin Guest Relations & Duty Manager

6/10 – Grei

Gabriel

Bodde her 2 netter i februar 2024
Svar fra Roxane Vesin den 5. mars 2024
Dear Madam, Dear Sir,We would like to thank you for taking the time to post a review following your stay at The Hotel Metropole Geneva.We are delighted to learn that you enjoyed your time with us.We hope to have the pleasure to welcome you again soon.Kind regards,Roxane Vesin Guest Relations & Duty Manager

10/10 – Utmerket

Andor

Bodde her 1 natt i februar 2024
Svar fra Roxane Vesin den 5. mars 2024
Dear Madam, Dear Sir,We would like to thank you for taking the time to post a review following your stay at The Hotel Metropole Geneva.We are delighted to learn that you enjoyed your time with us.We hope to have the pleasure to welcome you again soon.Kind regards,Roxane Vesin Guest Relations & Duty Manager

6/10 – Grei

Otman

Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Old place
Bodde her 1 natt i desember 2023
Svar fra Roxane Vesin den 31. jan. 2024
Dear Sir, We would like to thank you for taking the time to share your experience following your time at The Hotel Metropole Geneva. Our guests' feedback is the best tool we have to keep providing outstanding service to our visitors.We are really sorry to learn that your stay with us was not up to your expectations. We would be pleased to learn more details about your experience with us. Do not hesitate to contact us directly should you wish to further develop your feedback.We hope to have the opportunity to welcome you again and make your visit right.Kind regards, Roxane Vesin Guest Relations & Duty ManagerThe Hotel Metropole Geneva

10/10 – Utmerket

juliana

Bodde her 1 natt i januar 2024
Svar fra Roxane Vesin den 31. jan. 2024
Dear Madam, Dear Sir,We would like to thank you for taking the time to write these kind words following your stay at The Hotel Metropole Geneva.We are delighted to learn that you enjoyed your time with us.We hope to have the pleasure to welcome you again soon.Kind regards,Roxane Vesin Guest Relations & Duty Manager

10/10 – Utmerket

Juan Manuel

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Todos los empleados muy amables. Instalaciones adecuadas
Bodde her 1 natt i oktober 2023
Svar fra Roxane Vesin den 23. okt. 2023
Dear Sir,We would like to thank you for taking the time to write these kind words following your stay at The Hotel Metropole Geneva.We are delighted to learn that you enjoyed your time with us.We hope to have the pleasure to welcome you again soon.Kind regards,Roxane Vesin Guest Relations & Duty Manager

10/10 – Utmerket

Michael og Houston

Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
I was able to stay in a recently renovated room which was great. Rooftop bar at sunset is a 10! Looking forward to final renovations to be complete.
Bodde her 3 netter i juli 2023
Svar fra Roxane Vesin den 13. juli 2023
Dear Sir,We would like to thank you for taking the time to write these kind words following your stay at The Hotel Metropole Geneva.We are delighted to learn that you enjoyed your time with us.We hope to have the pleasure to welcome you again soon.Kind regards,Roxane Vesin Guest Relations & Duty Manager

10/10 – Utmerket

Benjamin og garza garcia

Forretningsreisende, Reiste med familie
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excelent
Bodde her 2 netter i mars 2023
Svar fra Roxane Vesin - Guest Relations & Duty Manager den 4. apr. 2023
Dear Sir,We would like to thank you for taking the time to write these kind words following your stay at The Hotel Metropole Geneva.We hope to have the pleasure to welcome you again soon.Kind regards,Roxane Vesin

10/10 – Utmerket

Omar og Los Angeles

Forretningsreisende
Likte: Renhold, personale og service og fasiliteter
The staff went above and beyond to help make my stay wonderful. I really appreciate Allen and the rest of the team.
Bodde her 1 natt i mars 2023
Svar fra Roxane Vesin - Guest Relations & Duty Manager den 27. mars 2023
Dear Sir,We would like to thank you for taking the time to write these kind words following your stay at The Hotel Metropole Geneva.We hope to have the pleasure to welcome you again soon.Kind regards,Roxane Vesin Guest Relations & Duty Manager

10/10 – Utmerket

Mohammed

Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Perfect, I will visit it again.
Bodde her 2 netter i mars 2023
Svar fra Roxane Vesin - Guest Relations & Duty Manager den 22. mars 2023
Dear Sir,We would like to thank you for taking the time to write these kind words following your stay at The Hotel Metropole Geneva.We are delighted to learn that you enjoyed your time with us.We hope to have the pleasure to welcome you again soon.Kind regards,Roxane Vesin Guest Relations & Duty Manager

2/10 – Forferdelig

Berk og ny

Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
we did not enjoy! wrong information
Bodde her 1 natt i mars 2023
Svar fra Roxane Vesin - Guest Relations & Duty Manager den 27. mars 2023
Dear Sir, We would like to thank you for taking the time to share your experience following your time at The Hotel Metropole Geneva. Our guests' feedback is the best tool we have to keep providing outstanding service to our visitors.We are really sorry to learn that your stay with us was not up to your expectations. We would be pleased to learn more details about your experience with us. Do not hesitate to contact us directly should you wish to further develop your feedback.We hope to have the opportunity to welcome you again and make your visit right.Kind regards, Roxane Vesin Guest Relations & Duty ManagerThe Hotel Metropole Geneva

10/10 – Utmerket

Yael

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good location, excellent service. There is a really small gym, but clean and normally empty.
Svar fra Roxane Vesin - Guest Relations & Duty Manager den 16. jan. 2023
Dear Madam,We would like to thank you for taking the time to write these kind words following your stay at The Hotel Metropole Geneva.Please be assured that we will take your feedback about the gym into consideration in order to improve our guest experience.We hope to have the pleasure to welcome you again soon.Kind regards,Roxane Vesin Guest Relations & Duty Manager

10/10 – Utmerket

EMMANOUIL

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i desember 2022
Svar fra Roxane Vesin den 31. jan. 2024
Dear Madam, Dear Sir,We would like to thank you for taking the time to write these kind words following your stay at The Hotel Metropole Geneva.We are delighted to learn that you enjoyed your time with us.We hope to have the pleasure to welcome you again soon.Kind regards,Roxane Vesin Guest Relations & Duty Manager

10/10 – Utmerket

Claude

Bodde her 1 natt i desember 2022
Svar fra Roxane Vesin - Guest Relations & Duty Manager den 2. jan. 2023
Cher Monsieur,Nous vous remercions d'avoir pris le temps de partager votre expérience à l'Hôtel Métropole Genève. Nous vous souhaitons nos meilleurs vœux pour cette nouvelle année 2023 et nous espérons avoir le plaisir de vous accueillir de nouveau prochainement.Bien cordialement,Roxane VesinGuest Relations & Duty Manager

10/10 – Utmerket

Ronnie og North York

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 2 netter i november 2022

8/10 – Bra

Ali

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We had a nice time in Geneva and this hotel is well situated by lots of shopping and walkable to most things you want to do in Geneva. Hotel check in was easy and checkout too. I would only say that the hotel probably needs to invest in upgrading its rooms, wasn’t quite 5 stars, but close, just a bit dated for my taste. But for price point I think most people will find it fair.
Svar fra Roxane Vesin - Guest Relations & Duty Manager den 7. nov. 2022
Dear Mr Ali,We would like to take the time to thank you for sharing your experience at the Hotel Metropole Geneva.We are dedlighted to read that you enjoyed your overall stay with us.We are in continuous search of progress regarding our design, and we will consequently start a complete renovation of the property from January 2023. Therefore, we would love to welcome you again in the future.Kind regards,Roxane VesinGuest Relations & Duty Manager

8/10 – Bra

Amr

Forretningsreisende
Likte: Renhold og personale og service
Likte ikke: Fasiliteter
There should be at lease one restaurant
Bodde her 4 netter i oktober 2022
Svar fra Roxane Vesin - Guest Relations & Duty Manager den 28. okt. 2022
Dear Madam, Dear Sir,We would like to thank you for taking the time to share your experience at the Hotel Metropole Geneva. We are pleased to learn that you enjoyed your overall time with us. Our establishment has one restaurant and two bars available for our guests. We would love to present them to you next time you come.We hope to see you again soon,Kind regardsRoxane Vesin - Guest Relations & Duty Manager

10/10 – Utmerket

Kensuke

Bodde her 7 netter i september 2022
Svar fra Roxane Vesin - Guest Relations & Duty Manager den 28. okt. 2022
Dear Madam, Dear Mister Kensuke,We would like to thank you for taking the time to share your experience at the Hotel Metropole Geneva.We look forward to welcoming you again soon.Kind regards,Roxane Vesin - Guest Relations & Duty Manager

10/10 – Utmerket

Bogdan

Reiste med familie
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Awesome hotel! We’ll definitely stay here again!
Bodde her 1 natt i august 2022
Svar fra Roxane Vesin - Guest Relations & Duty Manager den 28. okt. 2022
Dear Madam, Dear Mister Bogdan,We would like to thank you for taking the time to write these lovely words following your stay at the Hotel Metropole Geneva.We are delighted to learn that you enjoyed your time with us, it was a real pleasure to welcome you last summer.We hope to see you again soon,Kind regards,Roxane Vesin - Guest Relations & Duty Manager

10/10 – Utmerket

Gary

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Highly recommend
Amazing location, really nice hotel and staff really go the extra mile to accommodate. Highly recommend
Bodde her 4 netter i august 2022
Svar fra Roxane Vesin - Guest Relations & Duty Manager den 29. okt. 2022
Dear Mister Gary, We would like to thank you for taking the time to share your experience at the Hotel Metropole Geneva. We are delighted to read your lovely feedbacks. We look forward to welcoming you again soon. Kind regards, Roxane Vesin - Guest Relations & Duty Manager

8/10 – Bra

valerie

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
July stay
Great location, roof top terrace very nice but food offerings rather limited. Breakfast varied and plentiful. Staff very good and attentive.
Bodde her 1 natt i juli 2022
Svar fra Roxane Vesin - Guest Relations & Duty Manager den 29. okt. 2022
Dear Madam, We would like to thank you for taking the time to share your experience at the Hotel Metropole Geneva. It is a pleasure to learn that we made your time in Geneva so memorable. We look forward to welcoming you again soon. Kind regards, Roxane Vesin - Guest Relations & Duty Manager

10/10 – Utmerket

Trimetri

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i juli 2022
Svar fra Roxane Vesin - Guest Relations & Duty Manager den 29. okt. 2022
Dear Madam, Dear Sir, We would like to thank you for taking the time to share your experience at the Hotel Metropole Geneva. We look forward to welcoming you again soon. Kind regards, Roxane Vesin - Guest Relations & Duty Manager

4/10 – Dårlig

Skuli

Bodde her 2 netter i juli 2022
Svar fra Roxane Vesin - Guest Relations & Duty Manager den 29. okt. 2022
Dear Madam, Dear Sir, We would like to thank you for taking the time to share your experience at the Hotel Metropole Geneva. We look forward to welcoming you again soon. Kind regards, Roxane Vesin - Guest Relations & Duty Manager

8/10 – Bra

Clemens

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i juni 2022
Svar fra Roxane Vesin - Guest Relations & Duty Manager den 29. okt. 2022
Dear Madam, Dear Sir, We would like to thank you for taking the time to share your experience at the Hotel Metropole Geneva. We hope to have the pleasure to welcome you again soon, Kind regards, Roxane Vesin - Guest Relations & Duty Manager

10/10 – Utmerket

Jurgen

Bodde her 2 netter i juni 2022

10/10 – Utmerket

Humberto

Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Always a pleasure to stay
Bodde her 1 natt i juni 2022

6/10 – Grei

Salim S

Forretningsreisende
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The carpet in the room was old. The room could be better located.
Bodde her 1 natt i juni 2022

8/10 – Bra

Humberto

Likte: Renhold, personale og service og fasiliteter
Always good to stay
Bodde her 2 netter i mai 2022
Svar fra Hélène Lang-Lauper General Manager den 15. mai 2022
Dear Mr Coelho, We would like to thank you for your feedback. We are happy to learn that you have enjoyed your stay with us. We look forward to welcoming you soon again and stay at your disposal for any further information. With my best regards,

6/10 – Grei

Paulo

Reiste med familie
Likte: Renhold, personale og service og romkomfort
Nunca mais!!!
O custo benefício é ruim, muito caro pelo que oferecem, a única coisa que vale a pena é a vista!!!o que oferecem no café da manhã por quase 50 francos é uma vergonha!!!
Bodde her 5 netter i april 2022
Svar fra Hélène Lang-Lauper General Manager den 15. mai 2022
Dear Mr Louvatto, We thank you for having taken the time to provide us with your comments. We are happy to read that you enjoyed the location of our hotel. However, we are very disappointed with your comment about the breakfast. Rest assured that this has already been looked after by our Executive Chef and Food & Beverage Director. We do hope to have the opportunity of welcoming you back soon to show you that this experience is certainly not the kind of service we are usually delivering. In the meantime, please accept my best personal regards,

6/10 – Grei

Isnar

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Could be Better
Hotel has lots of potential. Shower was not draining water and we had to end up wiping the "lots" of water twice. We did let the hotel know the first time but they did not fixed and next morning same thing happened. No discount nor any amenity was offered due to the inconvenient. Breakfast could be much better for $42 per person, very basic buffet.
Bodde her 1 natt i februar 2022

10/10 – Utmerket

Michael

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful hotel in the city center, old-worldly stylish yet supermodern, great restaurant, excellent staff.
Bodde her 1 natt i desember 2021
Svar fra Hélène Lang-Lauper General Manager den 26. des. 2021
Dear Guest, We thank you very much for your comment. We are so happy to read that you enjoyed the hotel, the location as well as the quality of our staff. Rest assured that your positive comments have already been shared with our team. We hope to see you soon in our hotel. With my best regards,

10/10 – Utmerket

Isadora

Bodde her 2 netter i november 2021
Svar fra Hélène Lang-Lauper / General Manager den 14. des. 2021
Dear Guest, We thank you very much for your kind review, it is always a pleasure to read that our guests had a great time during their stay. We hope to have the chance of welcoming you back very soon. In the meantime, please accept my best personal regards,

8/10 – Bra

Michael

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i september 2021

8/10 – Bra

Soud

Likte: Renhold, personale og service og romkomfort
Bodde her 3 netter i august 2021

8/10 – Bra

M L ERHAN

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Perfect location, warm welcome, helpful staff, clean hotel, clean room, clean/premium towels, excellent house keeping service, rich and tasty breakfast. I would definitely stay again..
Bodde her 4 netter i august 2021

10/10 – Utmerket

Verifisert reisende

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent hotel
Bodde her 2 netter i juni 2021
Svar fra Hélène LANG-LAUPER den 11. juli 2021
Dear Guest, We would like to thank you for your feedback. We are glad to see that you have enjoyed your stay with us. We hope to see you again at the Hotel Metropole Geneva and remain at your disposal may you require any further information. Best regards,

10/10 – Utmerket

ALI

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Tres bien
Bodde her 5 netter i januar 2021

10/10 – Utmerket

Arnaud

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Parfait
Excellent établissement. Honore la tradition hôtelière suisse!
Bodde her 1 natt i november 2020
Svar fra Hôtel Métropole Genève den 29. nov. 2020
Cher Monsieur Bigard, Toute l'équipe de l'Hôtel Métropole de Genève et moi-même tenons à vous remercier de nouveau très sincèrement pour tous vos retours positifs. Nous avons eu beaucoup de plaisir à participer à la surprise que vous avez faite à Madame et également eu beaucoup de plaisir à rendre votre expérience genevoise inoubliable durant cette nuitée parmi nous. Nous attendons votre retour dans votre maison genevoise avec impatience. Avec nos sincères salutations, Cédric Graugnard Superviseur de la Réception

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i august 2020

10/10 – Utmerket

Andrew

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i juli 2020

10/10 – Utmerket

LizzieS og England

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel is ideally situated to explore the city. The staff were incredibly kind and helpful at a difficult time. Despite the ongoing crisis - the hotel was spotless and service was faultless
Bodde her 3 netter i mars 2020

10/10 – Utmerket

Verifisert reisende

Forretningsreisende, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Extremely courteous and helpful staff - lovely art deco interior, impeccable cleanliness throughout
Bodde her 1 natt i mars 2020

10/10 – Utmerket

Lodewijk

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Autoshow
Was geweldig, de autoshow ging dan wel niet door maar de tijd doorbrengen in het hotel was ook fijn.
Excursie naar mont blanc
Bodde her 2 netter i mars 2020

10/10 – Utmerket

William

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great Hotel
Beautiful hotel in a great location. Very friendly and helpful staff. I will go back.
Bodde her 2 netter i mars 2020

10/10 – Utmerket

Verifisert reisende

Bodde her 4 netter i mars 2020

10/10 – Utmerket

ROZ

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i februar 2020