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Anmeldelser av Geneva by Fassbind

4 out of 5
Geneva by Fassbind
Avenue Wendt 42 - 44, Geneva, GE

Anmeldelser

8,2

Veldig bra

Rangering på 10 − Utmerket. 374 av totalt 961 anmeldelser." "
Rangering på 8 − Bra. 383 av totalt 961 anmeldelser." "
Rangering på 6 − Grei. 131 av totalt 961 anmeldelser." "
Rangering på 4 − Dårlig. 43 av totalt 961 anmeldelser." "
Rangering på 2 − Forferdelig. 30 av totalt 961 anmeldelser." "

8,6/10

Renhold

8,6/10

Personale og service

8,4/10

Fasiliteter

8,0/10

Overnattingsstedets bygg og tilstand

8,8/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Adam

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i november 2018

6/10 – Grei

Marcus

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Bad WiFi, like, really bad. Otherwise Nice.
Bodde her 2 netter i oktober 2018

8/10 – Bra

Asbjørn og Stabekk

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Meget bra beliggenhet og god komfort
Veldig godt fornøyd med hotellets standard og beliggenhet. Hyggelig personale. Frokosten er sterkt overpriset og det er bedre å besøke nærmeste cafe (100 meter unna) for frokost.
Bodde her 3 netter i november 2017

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort

8/10 – Bra

Merdita

Likte: Renhold, personale og service og romkomfort
Fin hotell,flott opphold
Det var hyggelig opphold,sentralt i byen,mange muligheter rundt for god mat og drikke,grei personal som jobber på hotellet,kjempe fint stort bad,renslighet på rommet veldig bra.Eneste var at prisen vi fikk på deres side av 325 fr var etter oppholdet da vi skulle betale var 355 fr-det skjønte ikke helt hvordan det skjedde.Ellers kunne tenke oss å ha en micro på rommet for å ha det supert.Fornøyde kunder alt i alt :)

10/10 – Utmerket

Helle

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Veldig koselig hotell.
Veldig bra hotell, gammel innredning, men veldig koselig. Hyggelig personale. Stor romslig rom. Nær tram og buss til sentrum og flyplass. Veldig bra aircondition i varmen. Litt treg wifi. Anbefaler dette hotell. :)

8/10 – Bra

Jan Petter

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bra!
Veldig bra opphold med hyggelige og profesjonelle ansatte.

8/10 – Bra

Verifisert reisende

Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Nice clean hotel
Nice clean hotel, friendly staff,good breakfast spread

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort

10/10 – Utmerket

Alf og Ballangen

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Hotel NH REX Geneve - god beliggenhet
Dette hotellet kan vi anbefale ved besøk i Geneve. Store rom, god service og god beliggenhet.

6/10 – Grei

Zainah

Likte: Personale og service
I stayed here last year when it was owned by NH and it was great so I decided to book it again for my most recent trip this year. Unfortunately, now under new management with Fassbind, the quality of stay dropped quite significantly, which is too bad. It felt more like a budget hotel this time around - nespresso machines have been removed from the rooms and replaced with Nescafé, my room was not cleaned daily, no slippers or robe provided, mugs were dirty, mini fridge was empty, nice soaps and lotions removed from the wall and replaced with poor quality plastic bottles…even the nice lemon and mint water dispenser removed from the reception - all nice little inexpensive touches that would generally make a stay more comfortable. I don’t think I will stay again at Fassbind.
Bodde her 6 netter i mai 2024

6/10 – Grei

Kanji

Reiste med familie
Likte: Renhold
Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
昨年11月末に利用した際と経営が変わったのか、今回の5月利用ではフロントスタッフの応対が総じて冷たかった。また客室清掃のスタッフのサービスがバラバラであったり、設備のメンテナンスが行き届いていなかった。特にトイレの水が一旦流すとタンクにたまらず、次に流す水が全くでないことがしばしばあった。（フロントに申し入れたが）また、洗面所へのステップのネジが外れていて浮き上がっていた。（足をケガする可能性もある）こういった点は日常のチェックが行き届いていないためと思う。せっかくきれいなホテルなのにとても残念に思う。
Bodde her 5 netter i mai 2024

10/10 – Utmerket

cyril

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i april 2024

10/10 – Utmerket

Victor og Abuja

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Loved our stay here. It was very comfortable and quiet.
Bodde her 2 netter i april 2024

8/10 – Bra

Anum

Bodde her 4 netter i februar 2024
Svar fra hf den 29. feb. 2024
Dear Customer,We thank you for your stay and for taking the time to describe your impressions.We are happy to have met your expectations and will be sure to pass on your positive comments to all our staff.We look forward to welcoming you soon and remain at your service.Regards,Herve FrereHotel Director

8/10 – Bra

Verifisert reisende

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Top Service und Frühstück
Sehr hilfsbereiter und freundlicher Service. Die Mitarbeiter haben keine Treppen und Mühen gescheut mir eine daunenfreie Bettdecke zu suchen. Sehr gutes Frühstück.
Bodde her 2 netter i januar 2024
Svar fra hf den 7. feb. 2024
Dear Customer,We thank you for your stay and for taking the time to describe your impressions.We are happy to have met your expectations and will be sure to pass on your positive comments to all our staff.We look forward to welcoming you soon and remain at your service.Regards,Herve FrereHotel Director

10/10 – Utmerket

Damian

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Hotel is in a good location, it's near to the bus and tram and is a 15 minute walk from the train station. Hotel is clean, rooms are spacious and has a nice little bar.
Bodde her 2 netter i januar 2024
Svar fra Camille Fabre den 31. jan. 2024
Dear Guest, We are happy that you enjoyed your stay in our establishment. We thank you for this positive comment and we will pass it on to the teams. We hope to be able to welcome you again to our hotel. Best regards

10/10 – Utmerket

YUTAKA

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
市街地近くて便利です
コルナバンからトラムで３ストップ。ホテルの近くのレストランは市街中心部より安いです。スーパーとか酒屋も近くて助かります。窓を閉めると外の音もほとんど気になりません。バスタブはありませんでした。
Bodde her 7 netter i januar 2024
Svar fra Camille Fabre den 31. jan. 2024
Dear Guest, We are happy that you enjoyed your stay in our establishment. We thank you for this positive comment and we will pass it on to the teams. We hope to be able to welcome you again to our hotel. Best regards

10/10 – Utmerket

Ebru

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i januar 2024
Svar fra Camille Fabre den 31. jan. 2024
Dear Guest, We are happy that you enjoyed your stay in our establishment. We thank you for this positive comment and we will pass it on to the teams. We hope to be able to welcome you again to our hotel. Best regards

6/10 – Grei

João

Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
Doesn't worth the stay
Unfortunately, my experience was far from satisfactory. The staff, in particular, displayed a lack of friendliness and seemed more focused on additional charges than guest satisfaction. One notable incident involved being charged an exorbitant fee of 20 Francs to borrow an adapter for my computer. To add insult to injury, I later discovered the same adapter available for purchase at a mere 7 Francs. This kind of pricing policy left me feeling taken advantage of. Moreover, the room I was allocated had a surprising and unhygienic surprise inside the safe—an opened and used bottle of nut oil. Not only was this unsightly, but it also resulted in me getting my hands dirty as I had to remove the item myself. The breakfast experience didn't fare any better. The staff doubted my inclusion of breakfast and insisted on proof, forcing me to seek assistance from the receptionist to verify my entitlement. Such skepticism from the breakfast staff only added to the overall unpleasantness of my stay. Regrettably, my time at NH Hotel was marred by these incidents, making it highly unlikely that I would choose to stay there again in the future. I hope this feedback prompts improvements for the benefit of future guests.
Bodde her 1 natt i januar 2024
Svar fra hf den 7. feb. 2024
Dear Guest,First of all I would like to apologize for the inconvenience you have experienced in our hotel, and to express our deepest regret about it.With regards to your comments, we have read them carefully and would like to inform you that all the feedback given is the most reliable method of monitoring the service we offer and to improve the issues that need to be developed in order to achieve our guest's satisfaction and to provide an extraordinary service. This comment will be highly valued for next actions to be implemented. Please receive our most sincere apologies for not having been able to cover your expectations.We hope you give us a second chance. Looking forward to welcoming you back soon.Yours sincerely.Herve Frere Hotel Director

8/10 – Bra

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service og romkomfort
Bodde her 2 netter i januar 2024
Svar fra Camille Fabre, Front Office Manager den 23. jan. 2024
Dear Guest, We thank you for your stay and for taking the time to describe your impressions.We are happy to have met your expectations and will be sure to pass on your positive comments to all our staff.We look forward to welcoming you soon and remain at your service.

10/10 – Utmerket

carlos emilio

Bodde her 1 natt i januar 2024
Svar fra Camille Fabre, Front Office Manager den 23. jan. 2024
Dear Guest, We are delighted that you enjoyed your stay at our establishment.We thank you for this positive comment.We hope to be able to welcome you again to our hotel.Best regards

10/10 – Utmerket

Daniel

Bodde her 1 natt i januar 2024
Svar fra Camille Fabre, Front Office Manager den 23. jan. 2024
Dear Guest, We are delighted that you enjoyed your stay at our establishment.We thank you for this positive comment.We hope to be able to welcome you again to our hotel.Best regards

8/10 – Bra

Maria E

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Pros/Cons
Cons: Main entrance with steps (approx. 10) which is very difficult when you have luggage. The bathtub is very high - Fall alert. I had some problems with the TV. PROS: Trams stop a block an a half away. The hotel has several small grocery shops and restaurant around it. Hotel personnel, the best, they came immediately to fix the TV when I called. Right next to the hotel there is an amazing restaurant "Trigal", don't miss it.
Bodde her 2 netter i januar 2024
Svar fra Camille Fabre, Front Office Manager den 23. jan. 2024
Dear Maria, thank you for your stay and for taking the time to describe your impressions.We take good note of your comments regarding our service and will make the necessary corrections. We hope to have the pleasure of welcoming you soon to prove that we can be a better host and remain at your disposal. Best regards

8/10 – Bra

Gerhard

Bodde her 3 netter i januar 2024
Svar fra hf den 9. jan. 2024
Dear Customer,We thank you for your stay and for taking the time to describe your impressions.We are happy to have met your expectations and will be sure to pass on your positive comments to all our staff.We look forward to welcoming you soon and remain at your service.Regards,Herve FrereHotel Director

10/10 – Utmerket

Sharon

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 3 netter i desember 2023
Svar fra hf den 2. jan. 2024
Dear Customer,We thank you for your stay and for taking the time to describe your impressions.We are happy to have met your expectations and will be sure to pass on your positive comments to all our staff.We look forward to welcoming you soon and remain at your service.Regards,Herve FrereHotel Director

8/10 – Bra

JOÃO VÍTOR

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Cumpre o propósito
Excelente custo benefício! Não está localizado muito próximo dos principais pontos a pé, mas o hotel fornece de graça um passe livre para uso em todo transporte público de Genebra. Pelo que o hotel oferece, cumpriu a risca o que foi entregue, não ganhou nota 5, pois os quartos (4° andar no meu caso) não são tão bem isolados acusticamente internamente, escutando o abrir e fechar porta com frequência dos quartos ao lado.
Bodde her 4 netter i desember 2023
Svar fra hf den 29. des. 2023
Dear Customer,We thank you for your stay and for taking the time to describe your impressions.We are happy to have met your expectations and will be sure to pass on your positive comments to all our staff.We look forward to welcoming you soon and remain at your service.Regards,Herve FrereHotel Director

8/10 – Bra

Paul

Bodde her 1 natt i desember 2023
Svar fra Camille Fabre, Front Office Manager den 23. jan. 2024
Dear Guest, We thank you for your stay and for taking the time to describe your impressions.We are happy to have met your expectations and will be sure to pass on your positive comments to all our staff.We look forward to welcoming you soon and remain at your service.

10/10 – Utmerket

Souleymane

Bodde her 1 natt i desember 2023
Svar fra hf den 29. des. 2023
Dear Client,First, let me show you my sincere gratitude for taking the time in sending us your review, and for the trust you have placed in our hotel, by choosing it for your stay at NH Geneva Airport Hotel.I really appreciate the good comments that I have shared with our staff. They are the principal of our values, a service characterized by professionalism and continuous effort to satisfy all our customers.I assure you that comments like yours provides with the esteem to continue in our daily effort and it is our commitment to show that we can make you feel surprised and special while staying with us.Hoping to welcome you for your next stay with us so that I can meet you personally.Receive my best regards.Herve Frere

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2023
Svar fra hf den 11. des. 2023
Dear Customer,We thank you for your stay and for taking the time to describe your impressions.We are happy to have met your expectations and will be sure to pass on your positive comments to all our staff.We look forward to welcoming you soon and remain at your service.Regards,Herve FrereHotel Director

10/10 – Utmerket

Souleymane

Bodde her 1 natt i desember 2023
Svar fra hf den 11. des. 2023
Dear Customer,We thank you for your stay and for taking the time to describe your impressions.We are happy to have met your expectations and will be sure to pass on your positive comments to all our staff.We look forward to welcoming you soon and remain at your service.Regards,Herve FrereHotel Director

10/10 – Utmerket

Joanne

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i november 2023
Svar fra hf den 8. des. 2023
Dear Customer,We thank you for your stay and for taking the time to describe your impressions.We are happy to have met your expectations and will be sure to pass on your positive comments to all our staff.We look forward to welcoming you soon and remain at your service.Regards,Herve FrereHotel Director

10/10 – Utmerket

Rebecca

Bodde her 2 netter i november 2023
Svar fra hf den 18. des. 2023
Dear Customer,We thank you for your stay and for taking the time to describe your impressions.We are happy to have met your expectations and will be sure to pass on your positive comments to all our staff.We look forward to welcoming you soon and remain at your service.Regards,Herve FrereHotel Director

8/10 – Bra

lisa mueller

Bodde her 2 netter i november 2023
Svar fra hf den 18. des. 2023
Dear Customer,We thank you for your stay and for taking the time to describe your impressions.We are happy to have met your expectations and will be sure to pass on your positive comments to all our staff.We look forward to welcoming you soon and remain at your service.Regards,Herve FrereHotel Director

8/10 – Bra

Alain

Forretningsreisende
Likte: Renhold og personale og service
Bodde her 1 natt i november 2023
Svar fra hf den 8. des. 2023
Dear Customer,We thank you for your stay and for taking the time to describe your impressions.We are happy to have met your expectations and will be sure to pass on your positive comments to all our staff.We look forward to welcoming you soon and remain at your service.Regards,Herve FrereHotel Director

10/10 – Utmerket

Reina

Bodde her 4 netter i november 2023
Svar fra hf den 18. des. 2023
Dear Customer,We thank you for your stay and for taking the time to describe your impressions.We are happy to have met your expectations and will be sure to pass on your positive comments to all our staff.We look forward to welcoming you soon and remain at your service.Regards,Herve FrereHotel Director

10/10 – Utmerket

Jenni

Bodde her 1 natt i november 2023
Svar fra hf den 8. des. 2023
Dear Customer,We thank you for your stay and for taking the time to describe your impressions.We are happy to have met your expectations and will be sure to pass on your positive comments to all our staff.We look forward to welcoming you soon and remain at your service.Regards,Herve FrereHotel Director

8/10 – Bra

Werner

Bodde her 1 natt i november 2023
Svar fra hf den 13. nov. 2023
Dear Customer,We thank you for your stay and for taking the time to describe your impressions.We are happy to have met your expectations and will be sure to pass on your positive comments to all our staff.We look forward to welcoming you soon and remain at your service.Regards,Herve FrereHotel Director

10/10 – Utmerket

Andrew

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great hotel, great people
The team on the front desk were amazing. So helpful. Rooms were great, tram stop close by so can get it the centre or the station or the old town easily, and for free and the hotel give you a pass.
Bodde her 1 natt i oktober 2023
Svar fra hf den 13. nov. 2023
Dear Customer,We thank you for your stay and for taking the time to describe your impressions.We are happy to have met your expectations and will be sure to pass on your positive comments to all our staff.We look forward to welcoming you soon and remain at your service.Regards,Herve FrereHotel Director

10/10 – Utmerket

CHRISTIAN

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Pleasant!
The NH Hotel Geneva City checks all the boxes for a pleasant, clean, comfortable stay.
Bodde her 1 natt i oktober 2023
Svar fra hf den 25. okt. 2023
Dear Customer,We thank you for your stay and for taking the time to describe your impressions.We are happy to have met your expectations and will be sure to pass on your positive comments to all our staff.We look forward to welcoming you soon and remain at your service.Regards,Herve FrereHotel Director

10/10 – Utmerket

Maureen

Bodde her 2 netter i september 2023
Svar fra hf den 11. okt. 2023
Dear Customer,We thank you for your stay and for taking the time to describe your impressions.We are happy to have met your expectations and will be sure to pass on your positive comments to all our staff.We look forward to welcoming you soon and remain at your service.Regards,Herve FrereHotel Director

10/10 – Utmerket

Amalia

Bodde her 1 natt i september 2023
Svar fra hf den 11. okt. 2023
Dear Customer,We thank you for your stay and for taking the time to describe your impressions.We are happy to have met your expectations and will be sure to pass on your positive comments to all our staff.We look forward to welcoming you soon and remain at your service.Regards,Herve FrereHotel Director

10/10 – Utmerket

Americo

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i september 2023
Svar fra hf den 27. sep. 2023
Dear Customer,We thank you for your stay and for taking the time to describe your impressions.We are happy to have met your expectations and will be sure to pass on your positive comments to all our staff.We look forward to welcoming you soon and remain at your service.Regards,Herve FrereHotel Director

2/10 – Forferdelig

Bjarke

Bodde her 1 natt i september 2023
Svar fra hf den 27. sep. 2023
Dear Guest,First of all I would like to apologize for the inconvenience you have experienced in our hotel, and to express our deepest regret about it.With regards to your comments, we have read them carefully and would like to inform you that all the feedback given is the most reliable method of monitoring the service we offer and to improve the issues that need to be developed in order to achieve our guest's satisfaction and to provide an extraordinary service. This comment will be highly valued for next actions to be implemented. Please receive our most sincere apologies for not having been able to cover your expectations.We hope you give us a second chance. Looking forward to welcoming you back soon.Yours sincerely.Herve Frere Hotel Director

10/10 – Utmerket

Amanda

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
AC is a nice perk
Bodde her 4 netter i september 2023
Svar fra hf den 27. sep. 2023
Dear Customer,We thank you for your stay and for taking the time to describe your impressions.We are happy to have met your expectations and will be sure to pass on your positive comments to all our staff.We look forward to welcoming you soon and remain at your service.Regards,Herve FrereHotel Director

10/10 – Utmerket

DEBORAH

Bodde her 5 netter i august 2023
Svar fra hf den 31. aug. 2023
Dear Customer,We thank you for your stay and for taking the time to describe your impressions.We are happy to have met your expectations and will be sure to pass on your positive comments to all our staff.We look forward to welcoming you soon and remain at your service.Regards,Herve FrereHotel Director

10/10 – Utmerket

Jesus

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i august 2023
Svar fra hf den 31. aug. 2023
Dear Customer,We thank you for your stay and for taking the time to describe your impressions.We are happy to have met your expectations and will be sure to pass on your positive comments to all our staff.We look forward to welcoming you soon and remain at your service.Regards,Herve FrereHotel Director

10/10 – Utmerket

Shk Ali A F og Doha

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
No comment
Bodde her 1 natt i august 2023
Svar fra hf den 9. aug. 2023
Dear Customer,We thank you for your stay and for taking the time to describe your impressions.We are happy to have met your expectations and will be sure to pass on your positive comments to all our staff.We look forward to welcoming you soon and remain at your service.Regards,Herve FrereHotel Director

6/10 – Grei

Sean

Likte: Renhold og overnattingsstedets bygg og tilstand
We arrived at noon and told to come back at 2 for check in. But probably not available to perhaps regular check in at 3 pm. Came back at 2:15. They said … not ready. But 3 pm for sure. We didn’t get into room until 4:30. I was done with not getting in at 2 , but 4:30 was not appropriate
Bodde her 2 netter i august 2023
Svar fra hf den 9. aug. 2023
Dear Customer, thank you for your stay and for taking the time to describe your impressions. We wish to apologize for not having met your expectations regarding all our proposed services. Rest assured that the satisfaction and comfort of our customers are important to us despite your feelings. We take good note of your comments regarding our service and will make the necessary corrections. We hope to have the pleasure of welcoming you soon to prove that we can be a better host and remain at your disposal. Best regards.Herve FrereHotel Director