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Anmeldelser av Comfort Inn & Suites Geneva - West Chicago

2.5 out of 5
Comfort Inn & Suites Geneva - West Chicago
1555 E Fabyan Pkwy, Geneva, IL

Anmeldelser

8,8

Utmerket

Rangering på 10 − Utmerket. 246 av totalt 446 anmeldelser." "
Rangering på 8 − Bra. 141 av totalt 446 anmeldelser." "
Rangering på 6 − Grei. 35 av totalt 446 anmeldelser." "
Rangering på 4 − Dårlig. 13 av totalt 446 anmeldelser." "
Rangering på 2 − Forferdelig. 11 av totalt 446 anmeldelser." "

9,2/10

Renhold

9,2/10

Personale og service

8,4/10

Fasiliteter

8,8/10

Overnattingsstedets bygg og tilstand

9,0/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

J

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra -Zac Assistant General Manager den 27. mai 2024
We're so glad to hear you had a wonderful stay here during your trip! Here at Comfort Inn & Suites Geneva we strive to provide the highest level of guest service as possible and appreciate when it goes noticed. Should you have any additional feedback please free to reach out to the hotel.

10/10 – Utmerket

Megan

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra -Zac Assistant General Manager den 27. mai 2024
We're so glad to hear you had a wonderful stay here during your trip! Here at Comfort Inn & Suites Geneva we strive to provide the highest level of guest service as possible and appreciate when it goes noticed. Should you have any additional feedback please free to reach out to the hotel.

10/10 – Utmerket

Dustin

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The over night guy Clint was very nice. He knows what great customer service is.
Bodde her 1 natt i mai 2024
Svar fra -Zac Assistant General Manager den 20. mai 2024
We're so glad to hear you had a wonderful stay here during your trip! Should you have any additional feedback please free to reach out to the hotel.

8/10 – Bra

Vanessa

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mai 2024
Svar fra -Zac Assistant General Manager den 17. mai 2024
We're so glad to hear you had a wonderful stay here during your trip! Here at Comfort Inn & Suites Geneva we strive to provide the highest level of guest service as possible and appreciate when it goes noticed. Should you have any additional feedback please free to reach out to the hotel.

2/10 – Forferdelig

charles

Forretningsreisende, Reiste med familie og små barn
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Filthy. Smells bad room had ceiling peeling and poop 💩 on ceiling. There was no gym but it said there was one. Breakfast was a joke.
Bodde her 2 netter i mai 2024
Svar fra -Zac Assistant General Manager den 11. mai 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your stay during your trip. We are sorry if the room conditions were not satisfactory during your stay. We do have a fitness center located on the first floor near the pool room. We do apologize if you found the breakfast selection to be subpar. We hope to see you again.

4/10 – Dårlig

Sharon

Reiste med familie
Beds terrible. Sheets so thin almost non-existent. NO SLEEP
Bodde her 2 netter i mai 2024
Svar fra -Zac Assistant General Manager den 7. mai 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites Geneva- West Chicago. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your stay during your trip. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

8/10 – Bra

Tami

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The property was clean, roomy, and affordable. Breakfast is included in the price. As is often the case, housekeeping only comes every other day. I was in a handicapped accessible room, despite not being handicapped. I like how these rooms are available.
Bodde her 3 netter i april 2024
Svar fra -Zac Assistant General Manager den 1. mai 2024
We're so glad to hear you had a wonderful stay here during your trip! Here at Comfort Inn & Suites Geneva we strive to provide the highest level of guest service as possible and appreciate when it goes noticed. Should you have any additional feedback please free to reach out to the hotel.We hope to see you again soon.

10/10 – Utmerket

Madison og Bourbonnais

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Large room with high ceiling, decent breakfast, and friendly staff
Bodde her 1 natt i april 2024
Svar fra -Zac Assistant General Manager den 23. apr. 2024
We're so glad to hear you had a wonderful stay here during your trip! Here at Comfort Inn & Suites Geneva we strive to provide the highest level of guest service as possible and appreciate when it goes noticed. Should you have any additional feedback please free to reach out to the hotel.

10/10 – Utmerket

Tran

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra -Zac Assistant General Manager den 15. apr. 2024
We're so glad to hear you had a wonderful stay here during your trip! Here at Comfort Inn & Suites Geneva we strive to provide the highest level of guest service as possible and appreciate when it goes noticed. Should you have any additional feedback please free to reach out to the hotel.

8/10 – Bra

Mary

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The sign for the motel should be elevated so it can be seen from all directions. There’s a tall restaurant right on the corner which blocks the motel. Also the breakfast was awesome but the chairs are too big for the tables. It’s difficult to maneuver from the counter to the tables.
Bodde her 2 netter i april 2024
Svar fra -Zac Assistant General Manager den 8. apr. 2024
We're so glad to hear you had a wonderful stay here during your trip! Management will be taking your feedback regarding our outdoor sign and placement for the most optimal viewpoint. We are also sorry if the café seemed crowded during your meal time, we will be looking into ways to make it more spacious for all guests. Should you have any additional feedback please free to reach out to the hotel.

10/10 – Utmerket

Darnesha

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Not only was the room more than expected with the beautiful decor but the staff was awesome. Everyone was so polite and had a smile. They weren’t bothered when asked questions and were very helpful. Family friendliness is a must as I have four children and they were so nice to them. Our stay was a 10/10.
Bodde her 2 netter i mars 2024
Svar fra -Zac Assistant General Manager den 27. mars 2024
We're so glad to hear you had a wonderful stay here during your trip! Should you have any additional feedback please free to reach out to the hotel.

10/10 – Utmerket

Fred

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great stay
Bodde her 1 natt i mars 2024
Svar fra -Zac Assistant General Manager den 27. mars 2024
We're so glad to hear you had a wonderful stay here during your trip! Should you have any additional feedback please free to reach out to the hotel.

10/10 – Utmerket

Lawrence

Likte: Overnattingsstedets bygg og tilstand
This location is very convenient, friendly staff and the rooms are very clean and comfortable.
Bodde her 2 netter i mars 2024
Svar fra -Zac Assistant General Manager den 27. mars 2024
We're so glad to hear you had a wonderful stay here during your trip! Should you have any additional feedback please free to reach out to the hotel.

8/10 – Bra

lisa

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Overall very nice.
Bodde her 1 natt i mars 2024
Svar fra -Zac Assistant General Manager den 19. mars 2024
We're so glad to hear you had a wonderful stay here during your trip! Should you have any additional feedback please free to reach out to the hotel.

4/10 – Dårlig

Zachary

Not good Smelled horrible
Bodde her 2 netter i mars 2024
Svar fra -Zac Assistant General Manager den 14. mars 2024
We're sorry to hear your time with us was not satisfactory. Our housekeeping staff does a wonderful job with the upkeep of the hotel. We do appreciate the feedback and will be investigating to determine if we can discover the odor mentioned. Should you have any additional feedback please feel free to reach out to the hotel.

10/10 – Utmerket

Wallace

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Hotel was recently remodeled and the room and bed were excellent quality and comfortable. Customer service was friendly and check-in was seamless.
Bodde her 1 natt i februar 2024
Svar fra -Zac Assistant General Manager den 11. mars 2024
We're so glad to hear you had a wonderful stay here during your trip! Thank you for taking the time to complete this wonderful review. Our staff is trained to provide the highest level of guest service to everyone who stays with us. Should you have any additional feedback please free to reach out to the hotel.

8/10 – Bra

Kyle

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Overall it was a very nice stay. Only suggestion would be to keep the door to the laundry area closed. I was across the hall and there were times that it got noise with staff talking and laughing loudly. Sometimes as early as 6am. But besides that, it was nice and clean.
Bodde her 5 netter i februar 2024
Svar fra -Zac Assistant General Manager den 2. mars 2024
We're so glad to hear you had a wonderful stay here during your trip! We are sorry if there was a disturbance during your stay due to our staff and how they were performing. Management will be looking into ways to correct this matter. Should you have any additional feedback please free to reach out to the hotel.

10/10 – Utmerket

Ruben

Clean n good service
Bodde her 1 natt i februar 2024
Svar fra -Zac Assistant General Manager den 1. mars 2024
We're so glad to hear you had a wonderful stay here during your trip! Should you have any additional feedback please free to reach out to the hotel.

10/10 – Utmerket

Savanah

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i februar 2024
Svar fra -Zac Assistant General Manager den 21. feb. 2024
We're so glad to hear you had a wonderful stay here during your trip! Should you have any additional feedback please free to reach out to the hotel.

10/10 – Utmerket

Miguel

Bodde her 1 natt i februar 2024
Svar fra -Zac Assistant General Manager den 23. mars 2024
We're so glad to hear you had a wonderful stay here during your trip! Should you have any additional feedback please free to reach out to the hotel.

10/10 – Utmerket

valentin

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2024
Svar fra -Zac Assistant General Manager den 13. feb. 2024
We're so glad to hear you had a wonderful stay here during your trip! Should you have any additional feedback please free to reach out to the hotel.

10/10 – Utmerket

Rafael

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everything was so clean, a warm pool and a nice room
Bodde her 1 natt i februar 2024
Svar fra -Zac Assistant General Manager den 12. feb. 2024
We're so glad to hear you had a wonderful stay here during your trip! Should you have any additional feedback please free to reach out to the hotel.

10/10 – Utmerket

Jeremy

Likte: Renhold og personale og service
Bodde her 1 natt i februar 2024
Svar fra -Zac Assistant General Manager den 8. feb. 2024
Thank you so much for taking the time t complete this survey. We value all guest feedback and are open minded to any suggestions. If you have any additional feedback please feel free to reach out to the hotel.

8/10 – Bra

Brian

Reiste med partner
Likte: Renhold og fasiliteter
Overall had a great stay. Was very loud Saturday night until nearly 4 am. Hard to sleep.
Bodde her 2 netter i januar 2024
Svar fra -Zac Assistant General Manager den 24. jan. 2024
Thank you for taking the time to complete this online survey. We are so glad to hear you had a wonderful stay. Should you have any additional feedback please feel free to reach out to the hotel.

10/10 – Utmerket

Walter

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Geneva
Very Clean and comfy Room. Lots of Space. Sitting area in front and nice TV in room. Microwave/Fridge etc….
Bodde her 1 natt i januar 2024
Svar fra -Zac Assistant General Manager den 24. jan. 2024
Thank you for taking the time to complete this online survey. We are so glad to hear you had a wonderful stay. Should you have any additional feedback please feel free to reach out to the hotel.

8/10 – Bra

Jennifer

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Nice and good location
Our stay was nice, although there was no meat at the breakfast —scrambled eggs and biscuits with sausage gravy - just odd? Breakfast selection was good otherwise. Pool closes at 10p which was early.
Bodde her 1 natt i januar 2024
Svar fra -Zac Assistant General Manager den 8. jan. 2024
We're so glad to hear you had a wonderful stay here during your trip! We try to offer as many variety options everyday to please our guests. There are different options of eggs and proteins served everyday of the week. Should you have any additional feedback please free to reach out to the hotel.

10/10 – Utmerket

Darius

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023
Svar fra -Zac Assistant General Manager den 8. jan. 2024
We're so glad to hear you had a wonderful stay here during your trip! Should you have any additional feedback please free to reach out to the hotel.

10/10 – Utmerket

Caitlin

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 2 netter i desember 2023
Svar fra -Zac Assistant General Manager den 8. jan. 2024
We're so glad to hear you had a wonderful stay here during your trip! Should you have any additional feedback please free to reach out to the hotel.

10/10 – Utmerket

donald

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Lived up to its name.
Fast check in, quiet comfortable room. Good breakfast.
Bodde her 1 natt i januar 2024
Svar fra -Zac Assistant General Manager den 8. jan. 2024
We're so glad to hear you had a wonderful stay here during your trip! Should you have any additional feedback please free to reach out to the hotel.

10/10 – Utmerket

Rosa

Bodde her 1 natt i desember 2023
Svar fra -Zac Assistant General Manager den 8. jan. 2024
We're so glad to hear you had a wonderful stay here during your trip! Should you have any additional feedback please free to reach out to the hotel.

10/10 – Utmerket

carol

Bodde her 2 netter i desember 2023
Svar fra -Zac Assistant General Manager den 8. jan. 2024
We're so glad to hear you had a wonderful stay here during your trip! Should you have any additional feedback please free to reach out to the hotel.

8/10 – Bra

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service og romkomfort
A quick overnight stay while visiting family. Would stay again.
Bodde her 1 natt i desember 2023
Svar fra -Zac Assistant General Manager den 8. jan. 2024
We're so glad to hear you had a wonderful stay here during your trip! Should you have any additional feedback please free to reach out to the hotel.

10/10 – Utmerket

Jan

Bodde her 1 natt i desember 2023
Svar fra -Zac Assistant General Manager den 24. jan. 2024
Thank you for taking the time to complete this online survey. We are so glad to hear you had a wonderful stay. Should you have any additional feedback please feel free to reach out to the hotel.

10/10 – Utmerket

Shawn

Bodde her 2 netter i desember 2023
Svar fra -Zac Assistant General Manager den 8. jan. 2024
We're so glad to hear you had a wonderful stay here during your trip! Should you have any additional feedback please free to reach out to the hotel.

8/10 – Bra

Lindsey

Reiste med familie
Likte: Fasiliteter
Bodde her 1 natt i desember 2023
Svar fra -Zac Assistant General Manager den 8. jan. 2024
We're so glad to hear you had a wonderful stay here during your trip! Should you have any additional feedback please free to reach out to the hotel.

10/10 – Utmerket

Qi

Bodde her 1 natt i desember 2023
Svar fra -Zac Assistant General Manager den 8. jan. 2024
We're so glad to hear you had a wonderful stay here during your trip! Should you have any additional feedback please free to reach out to the hotel.

10/10 – Utmerket

Douglas Lyle

Reiste med partner
Very gracious people at the reception desk
Bodde her 1 natt i desember 2023
Svar fra -Zac Assistant General Manager den 8. jan. 2024
We're so glad to hear you had a wonderful stay here during your trip! Should you have any additional feedback please free to reach out to the hotel.

6/10 – Grei

Taylor

Likte: Personale og service og overnattingsstedets bygg og tilstand
The staff was amazing. The bed was awful. The room floor was broken and made insane noises. The shower had no water pressure. But the staff was seriously incredible!
Bodde her 1 natt i desember 2023
Svar fra -Zac Assistant General Manager den 5. des. 2023
We're so glad to her you had a wonderful time here during your trip. We are sorry for the quality of the bed and the water pressure. We will be looking into these issues and get them resolved. We hope t see you again in the future.

10/10 – Utmerket

Howard Jr. og Schaumburg

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everyone was so nice. The breakfast buffet was excellent and the staff that keep the buffet properly stocked and clean. They are wonderful. Many thanks!
Bodde her 2 netter i desember 2023
Svar fra -Zac Assistant General Manager den 5. des. 2023
We're so glad to her you had a wonderful time here during your trip. Our staff does an incredible job providing the highest level of hospitality we can. We hope t see you again in the future.

2/10 – Forferdelig

Gina

Bodde her 1 natt i desember 2023
Svar fra -Zac Assistant General Manager den 8. jan. 2024
We're so glad to hear you had a wonderful stay here during your trip! Should you have any additional feedback please free to reach out to the hotel.

10/10 – Utmerket

Wilbert

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff very friendly clean nice rooms
Bodde her 1 natt i november 2023
Svar fra -Zac Assistant General Manager den 30. nov. 2023
We're so glad to hear you had a wonderful stay here during your trip! Should you have any additional feedback please free to reach out to the hotel.

10/10 – Utmerket

Victoria

Forretningsreisende, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very clean and staff was super polite.
Bodde her 1 natt i november 2023
Svar fra -Zac Assistant General Manager den 30. nov. 2023
We're so glad to hear you had a wonderful stay here during your trip! Should you have any additional feedback please free to reach out to the hotel.

10/10 – Utmerket

John

Bodde her 1 natt i november 2023
Svar fra -Zac Assistant General Manager den 20. nov. 2023
Thank you for taking the time to complete this survey. we truly appreciate and value all of our guests feedback. Should you have anything additional to add please feel free to reach out to the hotel!

10/10 – Utmerket

Paul

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i november 2023
Svar fra -Zac Assistant General Manager den 6. nov. 2023
We're so glad to hear you had a wonderful stay here during your trip! Should you have any additional feedback please free to reach out to the hotel.

10/10 – Utmerket

Lorene

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i oktober 2023
Svar fra -Zac Assistant General Manager den 1. nov. 2023
Thank you so much for taking the time to submit this review. We value all feedback from our guests. We're so glad to hear you had a wonderful time with us during your stay. Should you have any additional feedback please feel free to reach out to the hotel!

10/10 – Utmerket

Russell

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very nice will come back. Only problem was the missing control for the hot tub in the pool area.
Bodde her 2 netter i oktober 2023
Svar fra -Zac Assistant General Manager den 26. okt. 2023
We're so glad to hear you had a wonderful time here during your stay. We do apologize for the control unit for the hot-tub in the pool area. We are currently working on getting a new unit installed to allow control for guests. We hope you can understand and will choose us again for your next stay!

6/10 – Grei

Johnnie

Forretningsreisende
Likte: Personale og service
Likte ikke: Romkomfort
Noisy room.
Hotel was ok, but I had room 219 next to the elevator on second floor where I experinced a lot of "on and off" noise coming from an electrical motor/compressor or the like from a kind of service room next door. That room should not be rented.
Bodde her 1 natt i oktober 2023
Svar fra -Zac Assistant General Manager den 26. okt. 2023
Hello,Thank you for taking the time to complete this online survey. We welcome and value all feedback from our guests. We do apologize if there was a noise issue with the room you were in due to the proximity to the elevator. This is not a common occurrence and will be having maintenance look into this issue to get is resolved. Thank you again.

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i oktober 2023
Svar fra -Zac Assistant General Manager den 17. okt. 2023
Thank you for taking the time to complete this online survey. We appreciate and value all feedback from our guests. Please consider us again for your next getaway.

8/10 – Bra

Mary

Reiste med familie og små barn, Reiste med familie
Likte: Fasiliteter
Just needed a handle in the shower to hang on too no handle bars in the shower
Bodde her 2 netter i oktober 2023
Svar fra -Zac Assistant General Manager den 10. okt. 2023
We are so glad to hear yo had a wonderful time during your stay. We shall be using your feedback to improve our location to offer better amenities to our guests. Thank you again!

8/10 – Bra

Kerry

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i september 2023
Svar fra -Zac Assistant General Manager den 2. okt. 2023
Thank you so much for the feedback! We hope to host you again soon!