Dear Guest,Thank you for sharing your feedback on your recent stay with us. We're delighted to hear that you found our rooms spacious with comfortable beds, equipped with TV channels in both Polish and German, and stocked minibars. We appreciate your observations regarding the slightly older decor and the issue with the shower splashing on the floor – we'll definitely look into addressing these concerns to enhance our guests' experiences.It's great to know that you enjoyed the complimentary water provided daily. However, we apologize for any inconvenience regarding the exercise room and sauna department not meeting your expectations. We'll take your feedback into consideration for future improvements.Regarding your comment about the lack of a lobby with dining options, we understand your concern and will assess the possibility of providing a more convenient setup for purchasing beverages.We're pleased to hear that you found our location central. Your feedback is invaluable to us, and we hope to have the opportunity to welcome you back for an even more enjoyable stay in the future. If there's anything else we can assist you with, please don't hesitate to reach out.Nice regards, Hotel Hanza Team

Dear Guest,Thank you for sharing your experience. It's great to hear that you appreciated the hotel's good location and spa facilities.We apologize for the inappropriate behavior of the cleaning staff.Your feedback is valuable for improving the overall guest experience. We hope to get another chance to prove you that we can do better. We hope to see you again in the near future. Kind regards,Hotel Hanza Team

Dear Guest,Thank you for your reservation and the feedback you provided. We invite you to visit us again.Nice regards, Hotel Hanza Team