Hoteller i Gazipur

«Eventhough I have already paid by hotels.com, they still charge me for my stay (double charged). I have emailed them but still no answer after 7 days passed. Bad service. Please check your email and do your job properly. Emailed and called them again today but they give excuses.»

«There was NO shuttle available and the staff spoke little English. Upon contacting the Hotel I was advised shuttle only from Hotel to Airport - I had to make my own way there in the first place? No buffet breakfast available due to low occupancy. The room was average despite being classed a 5* hotel. Tea making facility in the room was poor with plug for keetle at floor level and no Tea bags.The Hotel needs to remove SHUTTLE from their description. I would NOT book this Hotel again.»

«Food at the resort was good unfortunately they continued to burn trash on the resort grounds which created a Sickening smell.»

«Stayed with family in jr suite. Excellent accommodation! Staff was extremely friendly! Shuddat was an excellent server. The breakfast menu was fantastic. Roof top swimming pool and view is one of kind. »

«The check-in process was not smooth because the staff seemed unfamiliar with the required documents. Room amenities were missing. There are also no nearby shops, and public transportation is difficult to find unless you walk to the bazaar. Improved training for the front desk staff would greatly enhance the guest experience.»

«Room condition is OK stuff is very nice. Bathroom also very nice but certain thing didn’t work like the safe and bed was rolling on the ground. It wasn’t stable.»