We had a little issue with the house not being cleaned before we arrived due to a technical error, but Kate was quick to let us know as soon as she found out. She was so responsive and kept in touch making sure we were updated several times. Communication is huge and she knocked it out of the park. Because the house hadn’t been cleaned she was quick to give us a discount and apologized over and over. No chance you can be upset with someone like that, things happen. We had plans to hike most of the three days, but it rained almost the entire time. Luckily the house had so many things to keep us busy, between all the games upstairs, the pool table, the hot tub, and the jukebox, we didn’t get bored. The driveway is a little tricky, but it was well explained and the extra parking across the street allowed us to have plenty of room for vehicles. We got used to the driveway the first day. There were even a couple fans in the closets. We definitely plan to be back, it’s a great cabin for families! Thanks Kate!