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Anmeldelser av Holiday Inn Express & Suites Gatesville - N. Ft Hood, an IHG Hotel

2.5 out of 5
Holiday Inn Express & Suites Gatesville - N. Ft Hood, an IHG Hotel
2904 South Highway 36, Gatesville, TX

Anmeldelser

8,6

Utmerket

Rangering på 10 − Utmerket. 229 av totalt 377 anmeldelser." "
Rangering på 8 − Bra. 77 av totalt 377 anmeldelser." "
Rangering på 6 − Grei. 34 av totalt 377 anmeldelser." "
Rangering på 4 − Dårlig. 18 av totalt 377 anmeldelser." "
Rangering på 2 − Forferdelig. 19 av totalt 377 anmeldelser." "

9,2/10

Renhold

8,8/10

Personale og service

8,6/10

Fasiliteter

9,0/10

Overnattingsstedets bygg og tilstand

8,6/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Cynthia og Lillian

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024

6/10 – Grei

Nicholas og Myrtle Beach

Forretningsreisende
Likte ikke: Renhold
This hotel is in desperate need of an update end to end
Bodde her 3 netter i mai 2024

8/10 – Bra

Mark og Maumelle

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
A little too expensive for area.
Bodde her 2 netter i april 2024

6/10 – Grei

Mary

Reiste med familie og små barn
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I know this was beyond the control of the hotel, but, the group that was housed there this past weekend were absolutely filthy. They drove in with vehicles covered in mud and it had been raining. They tracked mud into the porch area and the welcome rug. The mud continued into the hotel and up into the halls of the rooms. Several never even changed their boots according to the tracks of mud left throughout the hotel. Disgusting. I think the hotel could have been better prepared to host this group so as not to inconvenience the rest of the guests. Then the fire alarm co tuned to go off on Friday afternoon for about 2 hours. Not at all what I paid for.
Bodde her 2 netter i april 2024

8/10 – Bra

Clara

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
I like the cleanliness of the hotel in general and the room. I like the quality of the included breakfast buffet. I did not like the smell on the towels.
Bodde her 2 netter i april 2024

10/10 – Utmerket

Torri

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Did like the fact there was no shower curtain for our accessible shower
Bodde her 1 natt i april 2024

10/10 – Utmerket

Jason

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Gorge and the rest of the staff were outstanding. Thank you!
Bodde her 2 netter i april 2024

6/10 – Grei

Angela

Reiste med familie
Likte: Personale og service
Friendly staff, great breakfast comfy beds, easy & fast check-in, room was spacious. The door lock was broken, the ice machine on the 2nd floor didn't work. The stinky trash needed to be taken out by the elevator. The mobile drapery panels in room 17 needs to be repaired. Parking lot was tight.
Bodde her 1 natt i april 2024

10/10 – Utmerket

Myrna

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff is great. Rooms are clean and cozy. Breakfast is the best!
Bodde her 3 netter i mars 2024

10/10 – Utmerket

Gary

Likte: Overnattingsstedets bygg og tilstand
Bodde her 2 netter i mars 2024

10/10 – Utmerket

Roberta

Bodde her 1 natt i mars 2024

10/10 – Utmerket

Nicole

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024

2/10 – Forferdelig

MICHAEL

Forretningsreisende
Likte ikke: Renhold og personale og service
Toilet stopped up after second day could not get manager or maintenance to repair lights in lamps in room 203 not working management did not repair
Bodde her 3 netter i januar 2024

6/10 – Grei

Vernon

Bodde her 1 natt i januar 2024

10/10 – Utmerket

John

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff very nice and polite
Bodde her 3 netter i desember 2023

6/10 – Grei

Michael

Bodde her 3 netter i desember 2023

10/10 – Utmerket

Melisa og BURLESON

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The property was very clean, the rooms were nicely decorated and the breakfast was good. The only complaint i could have was the beds were a little hard. But the pillows were all different types so I could find 1 I liked.
Bodde her 1 natt i november 2023

8/10 – Bra

ruby

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
It was for a hospital procedure. Nice hotel
Bodde her 1 natt i november 2023

10/10 – Utmerket

Brittany

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i november 2023
Svar fra Jennie den 13. nov. 2023
Thank you so much for staying with us at the Holiday Inn Express and Suites- Gatesville Tx.We're happy to hear you enjoyed your stay.We hope to see you again!

10/10 – Utmerket

Daniel

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i november 2023
Svar fra Jennie den 10. nov. 2023
Thank you so much for staying with us at the Holiday Inn Express and Suites in Gatesville Texas.We're happy to hear you enjoyed your stay with us.We hope to see you again!

6/10 – Grei

dennis

Bodde her 2 netter i oktober 2023
Svar fra Jennie den 28. okt. 2023
Thank you so much for taking the time to leave a review.We're happy to hear you enjoyed your stay.We hope to see you again.

10/10 – Utmerket

Susan

Reiste med partner
Likte: Fasiliteter
Really nice staff. The lady serving breakfast on Saturday am went over and above.
Bodde her 2 netter i oktober 2023
Svar fra Jennie den 23. okt. 2023
Thank you so much for taking the time to leave us a review.We're happy to hear you enjoyed your stay.We hope to see you again soon!

8/10 – Bra

Donna

Forretningsreisende
Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i oktober 2023
Svar fra Jennie den 10. okt. 2023
Thank you so much for staying with us at the Holiday Inn Express and Suites in Gatesville Texas.We're happy to hear you enjoyed your stay with us.We hope to see you again!

6/10 – Grei

Matt

Bodde her 1 natt i oktober 2023
Svar fra Jennie den 30. okt. 2023
Thank you so much for taking the time to leave us a review.We're happy to hear you enjoyed your stay with us at the Holiday Inn Express and Suites in Gatesville Tx.We hope to see you again.

8/10 – Bra

Larry

Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i september 2023
Svar fra Jennie den 10. okt. 2023
Thank you so much for staying with us at the Holiday Inn Express and Suites in Gatesville Texas.We're happy to hear you enjoyed your stay with us.We hope to see you again!

4/10 – Dårlig

Shelly

Reiste med familie
Likte: Renhold, personale og service og romkomfort
Likte ikke: Overnattingsstedets bygg og tilstand
Wont stay here again
Very disappointing stay. Pool was green and unusable, elevator not working, staff sis not tell us and we had someone that juat had knee surgery and not supposed to climb stairs and of course there were no more first floor rooms, and neither end doors were operable with our key cards. These should have been told to us before checking in and unacceptable as a hotel.
Bodde her 1 natt i september 2023
Svar fra Jennie den 12. sep. 2023
Hello,Firstly, I'd like to thank you for staying with us at the Holiday Inn Express and Suites in Gatesville, Texas.We're sadden to hear your stay was less than your expectations. We strive to make every guest experience as comfortable as possible.We hope to see you again.

10/10 – Utmerket

hortencia

Bodde her 1 natt i september 2023
Svar fra Jennie den 10. okt. 2023
Thank you so much for staying with us at the Holiday Inn Express and Suites in Gatesville Texas.We're happy to hear you enjoyed your stay with us.We hope to see you again!

10/10 – Utmerket

Shawna

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Only nice hotel in gatesville!
Bodde her 1 natt i august 2023
Svar fra Jennie den 8. sep. 2023
Thank you so much for staying with us at the Holiday Inn Express and Suites Gatesville Texas.We're happy to hear you enjoyed your stay.We hope to see you again!

8/10 – Bra

Brandy

Forretningsreisende
Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Likte ikke: Personale og service
Bodde her 1 natt i august 2023
Svar fra Jennie den 8. sep. 2023
Thank you so much for staying with us at the Holiday Inn Express and Suites Gatesville Texas.We're happy to hear you enjoyed your stay.We hope to see you again!

10/10 – Utmerket

Kristy

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The lady at the front desk, McKenna, super sweet and very courteous. The property is well maintained and rooms are very clean. Definitely will stay here when I’m in the area.
Bodde her 1 natt i august 2023
Svar fra Jennie den 20. aug. 2023
Thank you so much for taking the time to leave us a review.We're happy to hear you enjoyed your stay with us at the Holiday Inn Express and Suites, Gatesville Texas.We hope to see you again!

10/10 – Utmerket

Brenda

Bodde her 1 natt i august 2023
Svar fra Jennie den 11. aug. 2023
Thank you so much for your feedback.We're happy to hear you enjoyed your stay with us at the Holiday Inn Express and Suites, Gatesville Texas.We hope to see you again.

8/10 – Bra

Willard

Reiste med familie
Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Poor Internet connection.
Bodde her 5 netter i juli 2023
Svar fra Jennie den 11. aug. 2023
Thank you so much for your feedback.We're happy to hear you enjoyed your stay with us at the Holiday Inn Express and Suites, Gatesville Texas.We hope to see you again.

6/10 – Grei

Justin

Bodde her 4 netter i juli 2023
Svar fra Jennie den 8. sep. 2023
Thank you so much for staying with us at the Holiday Inn Express and Suites Gatesville Texas.We're happy to hear you enjoyed your stay.We hope to see you again!

10/10 – Utmerket

Donna

Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
They gave away my room to my brother-in-law but made me pay for it. I need to know did you take anything off my card because I payed cash
Bodde her 1 natt i juli 2023
Svar fra Jennie den 2. aug. 2023
Hello,Thank you for your review. I believe we spoke on the phone yesterday, if you have any questions please let me know.

10/10 – Utmerket

Farah

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i juli 2023
Svar fra Jennie den 26. juli 2023
Thank you so much for taking the time to leave us a review.We're happy to hear you enjoyed your stay with us.We hope to see you again!

10/10 – Utmerket

Deborah

Likte: Personale og service og overnattingsstedets bygg og tilstand
Friendly staff, clean facility, great hot breakfast and quiet nights for good sleep.
Bodde her 2 netter i juli 2023
Svar fra Jennie den 26. juli 2023
Thank you so much for taking the time to leave us a review.We're happy to hear you enjoyed your stay with us.We hope to see you again!

8/10 – Bra

Sarah

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Good
Bodde her 1 natt i juli 2023
Svar fra Jennie den 26. juli 2023
Thank you so much for taking the time to leave us a review.We're happy to hear you enjoyed your stay with us.We hope to see you again!

10/10 – Utmerket

Jamie

Bodde her 1 natt i juli 2023
Svar fra Jennie den 13. juli 2023
Thank you so much for staying with us at the Holiday Inn Express in Gatesville Texas.We're happy to hear you enjoyed your stay with us.We hope to see you again soon.

10/10 – Utmerket

Lacy

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Nice!
Clean, comfortable bed, cold ac, I love the Dove shampoo & conditioner and body wash. Didn’t have the breakfast so I can’t comment on how that is.
Bodde her 1 natt i juli 2023
Svar fra Jennie den 11. juli 2023
Thank you so much for staying with us at the Holiday Inn Express and Suites Gatesville Texas.We're happy to hear you enjoyed your stay.We hope to see you again.

10/10 – Utmerket

Susan

Clean and quiet
Bodde her 1 natt i juli 2023
Svar fra Jennie den 11. juli 2023
Thank you so much for staying with us at the Holiday Inn Express and Suites in Gatesville Texas.We're happy to hear you enjoyed your stay.We hope to see you again soon.

2/10 – Forferdelig

Victor

Bodde her 1 natt i juli 2023
Svar fra Jennie den 11. juli 2023
Thank you for staying with us at the Holiday Inn Express and Suites in Gatesville Texas.We're sadden to hear you experienced difficulties during your stay with us. We hope you give us the opportunity to show you that this was an exception by staying with us again.We hope to see you back.

2/10 – Forferdelig

Brandon

Reiste med familie
Likte ikke: Renhold og personale og service
Worst stay EVER
Was not clean, staff openly admitted to going through our bags, staff was rude and we were evicted from our stay without cause. (We have a police report supporting our case!)
Bodde her 2 netter i juni 2023
Svar fra Jennie den 11. juli 2023
Our hotel is 100% non smoking, smoking of any substance is not allowed at our location. We're sorry you failed to obey the

10/10 – Utmerket

Miranda

Everything was great except they were out of water for sale while I was there.
Bodde her 2 netter i juni 2023
Svar fra Jennie den 4. juli 2023
Thank you so much for leaving us a review!We're happy to hear you enjoyed your stay with us at the Holiday Inn Express and Suites in Gatesville Texas.We hope to see you again.

2/10 – Forferdelig

Justin

Bodde her 2 netter i juni 2023
Svar fra Jennie den 4. juli 2023
Thank you so much for taking the time to leave us a review.We're sadden to hear you experienced difficulties during your stay with us. We hope you give us the opportunity to show you this was an expectation.We hope to see you again.

10/10 – Utmerket

SANDY og Weatherford

Reiste med familie og små barn
We went down to see my daughter and family. Chose this hotel due to location and pool for the grandkids. 107 degrees outside and no umbrellas or shade from the sun. That was our only complaint, which wasn’t a huge deal but should have something covered for the kids. We will stay again though 😁
Bodde her 2 netter i juni 2023
Svar fra Jennie den 4. juli 2023
Thank you so much for leaving us a review!We're happy to hear you enjoyed your stay with us at the Holiday Inn Express and Suites in Gatesville Texas.We hope to see you again.

10/10 – Utmerket

Kay

Bodde her 1 natt i juni 2023
Svar fra Jennie den 4. juli 2023
Thank you so much for leaving us a review!We're happy to hear you enjoyed your stay with us at the Holiday Inn Express and Suites in Gatesville Texas.We hope to see you again.

8/10 – Bra

Clara

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great service but BO on pillows
Great staff service and friendly. Rooms were nice my only complaint was the body odor smell on my pillows.
Bodde her 2 netter i juni 2023
Svar fra Jennie den 15. juni 2023
Hello,Thank you so much for taking the time to leave us a review.We're happy to hear you enjoyed your stay with us.We hope to see you again!

10/10 – Utmerket

Michael og San Antonio

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
This is an excellent hotel. It offers everything that a traveler could want regarding lodging, including an engaging staff completely dedicated to meeting the needs of their guests. The full breakfast is delicious, as well.
Bodde her 1 natt i mai 2023
Svar fra Jennie den 30. mai 2023
Thank you for staying with us at the Holiday Inn Express and Suites in Gatesville Texas.We're happy to hear you enjoyed your stay!We hope to see you again!

10/10 – Utmerket

April

Bodde her 1 natt i mai 2023
Svar fra Jennie den 26. mai 2023
Thank you so much for staying with us at the Holiday Inn Express and Suites in Gatesville Texas!We're happy to hear you enjoyed your stay.We hope to see you again soon.

10/10 – Utmerket

Joycelyn

Forretningsreisende, Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Enjoyed our stay
Bodde her 1 natt i mai 2023
Svar fra Jennie den 24. mai 2023
Hi Joycelyn,Thank you for staying with us at the Holiday Inn Express and Suites in Gatesville Texas.We're happy to hear you enjoyed your stay.We hope to see you again.