Hoteller i Gardendale

«Clean»

«Pool was green. There was a bucket outside of our room catching a drip and it wasn’t the only one on the hallway. Our beds felt damp the entire time.»

«Staff»

«Waited at front desk 45mins before anyone checked me in»

«The staff was wonderful. The room was clean, but the couch cushion had stains on it. The sink in the kitchenette also drained slowly. We were thankful for the supplies in the room - dish soap, paper towels, etc. The property seemed newer and was nicely appointed. The grounds had some trash on it. The pool was dirty and cold with no pool towels clean. It closed fairly early too which was upsetting (8pm). The breakfast buffet was okay, but the warm food didn't stay that way, and they ran out of ...

«Good»

«Everything was fine except for check in process. Rude, condescending clerk. Didn’t start off the stay very well but the room was great, pool good, breakfast fine.»

«It was a very clean, quiet room. GREAT bed! I didn’t get a chance to eat the breakfast but it looked like there was a nice variety. The Check in girl was so sweet. And the girl at the desk when I checked out was sweet, too. The only thing - both mornings I woke up to the strong smell of cigarette smoke. I kept thinking it was coming from the room below me but when I left I noticed there were cigarette butts in the handicap parking place next to mine - along with dog poop. I think the smell was ...

«Good»

«The hotel was well staffed, has a very convenient location with lots of options for food nearby, and though I did not use the restaurant at the property I did pick up some treats from these convenient snacks in the lobby, which was great. All the staff that I saw greeted me and made me feel welcome. There were plenty of baggage buggies and everything was super easy to navigate. »

«The whole place smells like smoke, carpets, and a sofa with stains and dirt»

«Super. Staff is great»

«front clerk was very knowledgeable about amenities & very professional kind check in was a breeze & she was a breath of fresh air»

«Greie rom»

«Pleasantly surprised by the cleanliness of the hotel! Staff was super nice and the room was great! Stayed in a room with king size bed and had a nice sitting area with love seat. Room fridge and AC was super cold and bathroom clean and shower water pressure appropriate. I am not one to give overall good ratings to hotel, but this is definitely the nicest one I have stayed at in a while. Stayed in a DC hotel that was $400 a night and this place wins in every area hands down!»

«Staff good. Good breakfast»

«So disappointed in this Sheraton Inn. The traffic noise made it very difficult to sleep. There was a noise cancelling machine in the room but even at the highest setting, the noise was unbearable. The food at the restaurant was very expensive and more like a tv dinner. The hotel overall needed a good cleaning and some updating. We’ve stayed at many Sheraton Inn’s around the country and always enjoyed the stay until this trip. Choose a different hotel if you can.»

«Enjoyed my stay»

«Great location right off the highway. The staff were all very attentive and helpful. Room was clean and comfortable the happy hour was great! Breakfast was very good with many options.»