Eksteriør
Sjekk tilgjengelighet

Anmeldelser av Sleep Inn & Suites Galveston Island

2.5 out of 5
Sleep Inn & Suites Galveston Island
6628 Broadway Street, Galveston, TX

Anmeldelser

7,0

Bra

Rangering på 10 − Utmerket. 327 av totalt 1000 anmeldelser." "
Rangering på 8 − Bra. 214 av totalt 1000 anmeldelser." "
Rangering på 6 − Grei. 167 av totalt 1000 anmeldelser." "
Rangering på 4 − Dårlig. 129 av totalt 1000 anmeldelser." "
Rangering på 2 − Forferdelig. 163 av totalt 1000 anmeldelser." "

7,0/10

Renhold

7,2/10

Personale og service

6,4/10

Fasiliteter

7,0/10

Overnattingsstedets bygg og tilstand

7,0/10

Miljøvennlige løsninger

Anmeldelser

4/10 – Dårlig

dora

Reiste med familie
I did a last minute reservation and I didn't read the reviews until after I booked. I was kind of nervous of all the bad reviews. I didn't see any bugs, in overall cleaness is ok, I think they need to deep clean more often. When you enter there is a smell, that's true. My husband said there was a "dog's smell" in one bed, the other one was ok. And definitely the breakfast needs lots of improvements. VERY limited options and watery coffee. For $200 per nights they need to offer more. I wouldn't stay there again.
Bodde her 1 natt i mai 2024

8/10 – Bra

Cassie

Reiste med familie og små barn
Likte: Personale og service
Likte ikke: Renhold
The staff was very pleasant, friendly and respectful However stayed two nights house keeping did not come not one time The second floor was dirty the hallways never once got vacuumed all three days during my stay there was two dead wood roaches that were in the exact same spot during my whole stay. Our room was not cleaned from the prior guests There was left over stuff left in the fridge Floor was dirty was not vacuumed The dresser was clearly not cleaned either. Absolutely no water pressure Only two bath towels for 4 guest 1 hand towel 2 wash clothes The pillows were a quarter of the size of a normal pillow First day there went to have a family breakfast There was mold on my daughters muffin All there is to eat is waffles toast 2 types of cereal or the old muffins and if do not arrive as soon as breakfast starts good luck eating anything. The smell of the second floor not sure what it was but not very pleasant
Bodde her 2 netter i mai 2024

2/10 – Forferdelig

Daisy

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
There was a huge cockroach as soon as we went into our room
Bodde her 1 natt i mai 2024
Svar fra ana den 24. mai 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay. On behalf of our entire team, I would like to apologize for failing to exceed your expectations . We have advised the pest control company to come and inspect the room. Once they submit a report with the management we will call and discuss the report with you. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future. Sincerely,

4/10 – Dårlig

Joelle

Reiste med partner
Likte: Personale og service
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Amazing staff but poor condition of hotel. Bleach smell. Stains on the furniture. Dead bugs in the tub. Rust. Stains on the walls and ceilings. Comfort was okay
Bodde her 2 netter i mai 2024
Svar fra ana den 21. mai 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay . On behalf of our entire team, I would like to apologize for failing to exceed your expectations . We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely,

2/10 – Forferdelig

Nirdesh

Reiste med familie
Likte ikke: Renhold, personale og service og fasiliteter
This is $40-50 property. Hence don’t expect much from the Property. Breakfast is pathetic and does not have much options. The room toiletries are not there, so please carry your own. The staff is very minimal and try to avoid any contact with them, just to avoid one more disappointment
Bodde her 1 natt i mai 2024
Svar fra ana den 20. mai 2024
Thank you for taking the time to give us your feedback however I was very disheartened to read your comments. I would like to assure you that we pledge to provide the finest facilities and services for our valued guests. I would like to assure you that your genuine care and comfort is our highest mission and we will use your detailed feedback to improve our consistency in our service excellence. I would welcome the opportunity to talk to you directly and restore your faith with us if you have the time. I am available at your convenience at 409 220-3946.

10/10 – Utmerket

Ernesto og Houston

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great stay
Bodde her 1 natt i mai 2024

6/10 – Grei

Diane

Likte: Renhold
Bodde her 1 natt i april 2024
Svar fra ana den 12. mai 2024
I do apologize for your inconvenience that you experienced. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

10/10 – Utmerket

Elvira

Reiste med partner
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Had an amazing stay
Bodde her 2 netter i april 2024

4/10 – Dårlig

Cody

Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Basic
Bodde her 3 netter i mai 2024
Svar fra ana den 8. mai 2024
Thank you for your feedback regarding your recent stay with us. We like to utilize opportunities like this to improve upon. I have passed your comments onto the Management team and we are working to ensure our guests have a better experience. I do apologize for your inconvenience that you experienced. We hope you will come back to see the difference in the future.

4/10 – Dårlig

Taylor

Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra ana den 9. mai 2024
Thank you for taking the time to give us your feedback however I was very disheartened to read your comments. I would like to assure you that we pledge to provide the finest facilities and services for our valued guests. I would like to assure you that your genuine care and comfort is our highest mission and we will use your detailed feedback to improve our consistency in our service excellence. I would welcome the opportunity to talk to you directly and restore your faith with us if you have the time. I am available at your convenience at 409 220-3946.

10/10 – Utmerket

Peter

Likte: Renhold
Bodde her 1 natt i mars 2024

6/10 – Grei

Briana

Likte: Personale og service og overnattingsstedets bygg og tilstand
I NEVER got my $75 over night stay they’re supposed to GIVE back after the stay.. this has happened EVERYTIME I stayed here! So NO we won’t be staying again!
Bodde her 1 natt i februar 2024
Svar fra Ana den 4. mai 2024
Dear Guest, Thank you for taking the time to complete our survey regarding your recent stay . I have checked the reservation and the authorization hold has been released. On behalf of our entire team, I would like to apologize for failing to exceed your expectations . We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely,

10/10 – Utmerket

Arlett

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024

10/10 – Utmerket

Brittany

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I was really impressed with how quiet my stay was, and how it was an easy access for me to get onto the freeway, to get to restaurants and of course, the beach. The staff was really nice and helpful. I do recommend staying here again, when I travel back to Galveston.
Bodde her 2 netter i april 2024

2/10 – Forferdelig

Micheal

Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
There was blood on the sheets, no one changed it, I had to. The room wasn’t clean. When I brought it to attention the front desk clerk got upset I drenched the room in lysol
Bodde her 1 natt i april 2024
Svar fra Ana den 4. mai 2024
Dear Michael, Thank you for taking the time to post a review regarding your recent stay .On behalf of our entire team, I would like to apologize for failing to exceed your expectations . We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely,

8/10 – Bra

Jeanne

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i april 2024

10/10 – Utmerket

Carlos

Forretningsreisende, Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very convenient and friendly staff
Bodde her 1 natt i april 2024

10/10 – Utmerket

Tracy

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024

10/10 – Utmerket

Amber

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024

10/10 – Utmerket

Randy

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very nice!
Bodde her 1 natt i april 2024

4/10 – Dårlig

Nicole

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nice stay!
Bodde her 1 natt i april 2024

6/10 – Grei

David

Likte: Personale og service
Bodde her 2 netter i april 2024

4/10 – Dårlig

Brian

Reiste med en gruppe
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Did not like much at all
Bodde her 1 natt i mars 2024
Svar fra ana den 13. apr. 2024
Dear Guest, Thank you for taking the time to post a response. On behalf of our entire team, I would like to apologize for failing to exceed your expectations . We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely,

4/10 – Dårlig

Andrea

Likte ikke: Renhold, personale og service og fasiliteter
I paid for two nights but was locked out of the room after one night. it took forever to get a staff member to come to the lobby to straighten it out and then they were rude to me. human hair in the towels. Weirdly no hooks or racks in bathroom.
Bodde her 2 netter i april 2024
Svar fra ana den 13. apr. 2024
Dear Guest, Thank you for taking the time to post a review regarding your recent stay. On behalf of our entire team, I would like to apologize for failing to exceed your expectations . We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely,

4/10 – Dårlig

Autumn

Reiste med familie
Likte: Personale og service
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
To be fair this is fine for a quick overnight before getting on a cruise ship. The place is not convenient walking distance for food but I didn't look into that while booking. The place is not in good condition. Holes in walls in many places. Our bathroom shower wall was bowed and coming off. There was not table in the room to sit for games or to eat. There were dead bugs in our room, I'm uncertain what kind but that was not pleasant. The food was not great and the dining area was dirty and run down. When I originally booked I wanted a cheap place for a quick overnight and the reviews were fine. I was nervous checking out reviews in recent weeks because of the information. While I didn't expect luxury, it wasn't the best place to stay. I don't recommend this place. The person who checked us in was very nice and helpful.
Bodde her 1 natt i mars 2024
Svar fra Ana den 9. apr. 2024
Dear Guest, Thank you for taking the time to post your recent stay at Country Inn & Suites by Radisson, Galveston Beach, TX. On behalf of our entire team, I would like to apologize for failing to exceed your expectations . We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.Sincerely,

6/10 – Grei

Mark

It was extremely difficult to understand the young man at the front desk. His English has a hard accent
Bodde her 1 natt i april 2024
Svar fra Ana den 9. apr. 2024
Dear Guest, Thank you for taking the time to post your recent stay at Country Inn & Suites by Radisson, Galveston Beach, TX. On behalf of our entire team, I would like to apologize for failing to exceed your expectations . We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.Sincerely,

10/10 – Utmerket

Renae

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Loved it
Bodde her 1 natt i april 2024

4/10 – Dårlig

Jennifer

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Ana den 9. apr. 2024
Dear Guest, Thank you for taking the time to post your recent stay at Country Inn & Suites by Radisson, Galveston Beach, TX. On behalf of our entire team, I would like to apologize for failing to exceed your expectations . We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.Sincerely,

10/10 – Utmerket

Susan

Reiste med partner
Likte: Renhold og personale og service
Property needs work...holes in wall by elevators. No breakfast options for diabetics: sweet cereals, waffles and sweet rolls.
Bodde her 1 natt i april 2024

10/10 – Utmerket

Esteban

Bodde her 1 natt i mars 2024

4/10 – Dårlig

Nikki

Reiste med partner
Likte ikke: Renhold, personale og service og fasiliteter
The room was musty, the ac took forever to cool down the room, the garden tub we had to clean because it was grimy. There is no hot breakfast, just a waffle & cold cereal selection & assorted pastries that looked suspicious. The staff could've been a little nicer as well. If you're looking for a decent place to stay, i wouldn't recommend this hotel.
Bodde her 1 natt i mars 2024
Svar fra ana den 4. apr. 2024
Dear Guest, Thank you for taking the time to post a response regarding your recent stay at the Hotel.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.Sincerely,

6/10 – Grei

Brissa

Bodde her 1 natt i mars 2024

2/10 – Forferdelig

Ciara

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 4 netter i januar 2024
Svar fra ana den 4. apr. 2024
Dear Guest, Thank you for taking the time to post a response regarding your recent stay at the Hotel.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.Sincerely,

8/10 – Bra

Doug

Reiste med partner
Property was fine. The bathroom shower door leaked and was oddly configured. The complimentary breakfast was not satisfactory only having cereal, a few muffins as a waffle maker. I guess that counts but we were hoping for more.
Bodde her 2 netter i mars 2024

10/10 – Utmerket

Kassandra

Reiste med partner
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We appreciate the view and all of the workers.
Bodde her 1 natt i mars 2024

10/10 – Utmerket

Viviane

Reiste med familie
Likte: Personale og service og fasiliteter
Good
Bodde her 1 natt i mars 2024

10/10 – Utmerket

Jonathan

Bodde her 1 natt i mars 2024

10/10 – Utmerket

Irainna

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I loved the jaccuzi in my room, how nice the staff was and the cleanliness of the hotel.
Bodde her 3 netter i mars 2024

4/10 – Dårlig

Brandy

Reiste med familie og små barn, Reiste med familie
Likte: Personale og service
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Ok, first, you get what you pay for. I booked here because it was such a good deal…well the pictures are old and not reliable. This place was old and just plain dirty. The 3rd party websites do not warn you about the 75 dollar deposit to put down when you check in. Our room was just ugly. There were stains on the bedding and the walls. The mirrors and headboards of the bed were dirty. There were dead bugs and spiders. Our bedding was changed and we cleaned the room ourselves but we still weren’t comfortable and ended up leaving a day early. The place was a ghost town. There were maybe 10 cars total in the parking lot during our whole trip. Would not stay again.
Bodde her 3 netter i mars 2024
Svar fra ana den 28. mars 2024
Dear Guest, Thank you for taking the time to post a review regarding your recent stay . On behalf of our entire team, I would like to apologize for failing to exceed your expectations . Your satisfaction is important to us as a valued Choice Privileges member. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.Sincerely,

8/10 – Bra

Tiffany

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice and quiet. Beds are comfortable. But breakfast is lacking and check in was a slow process.
Bodde her 2 netter i mars 2024

10/10 – Utmerket

Terry

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Just what we wanted..will be a repeat customer on future cruises and Galveston visits. Thnx
Bodde her 1 natt i mars 2024

10/10 – Utmerket

Mitchell

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The service by staff
Bodde her 1 natt i januar 2024

6/10 – Grei

Jose

Bodde her 2 netter i mars 2024

10/10 – Utmerket

Cathy

Reiste med partner
It was a decent place to stay before our cruise. It’s a bit shabby, but we weren’t looking for a top of the line place to stay before our cruise. Great staff and very helpful!
Bodde her 1 natt i mars 2024

6/10 – Grei

Lakeisha

Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
The property smelled fresh upon entry then once we got on one of the elevators, there was a stench of fish and it was there for a long time. Additionally, although our room was clean, there were roaches on the counter that sits under the TV. The air conditioner was loud as well. The breakfast was subpar but I wouldn’t have eaten anyway because of the roaches

10/10 – Utmerket

Tameka

Reiste med familie
Likte: Fasiliteter
Like everything very convient
Bodde her 1 natt i mars 2024

6/10 – Grei

Shaji

Reiste med familie
No place in shower to keep soap, early check in was requested but was declined without even checking to see availability. Had to ring bell 3X to get someone to the counter to check in.
Bodde her 1 natt i mars 2024

8/10 – Bra

Douglas

Great location.
Bodde her 2 netter i januar 2024

8/10 – Bra

carol

Likte ikke: Overnattingsstedets bygg og tilstand
Outside looked great, rooms, a bit worn down.
Bodde her 1 natt i mars 2024

2/10 – Forferdelig

LEILA

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The room has now couch The breakfast is lousy. They only have waffles and milk. No eggs, no sausage. The room charges is not worth it. It’s the worst hotel we’ve ever stayed for the last four decades. Won’t stay in Sleep Inn ever again because
Bodde her 2 netter i mars 2024
Svar fra ana den 20. mars 2024
Dear Guest, Thank you for taking the time to post a review regarding your recent stay. On behalf of our entire team, I would like to apologize for failing to exceed your expectations . We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.Sincerely,