Hoteller i Galesburg

«Biggest issue I had was an almost total lack of the ability to speak English by the person at the front desk at night. I made a reservation for two rooms. It asked for the other travelers’s name for the second room when I made the booking. The gentleman checking me in, could not find the other reservation. He took a screenshot of his computer to show me and on the screenshot was the name of the person that the room was under. He could not grasp that this person was there under my ...

«The breakfast was amazing. There was no fridge in the room»

«Everything»

«Very much enjoyed my stay. Understandably they’re renovating, but even so it was a very comfortable hotel, with a very nice room. Also, shout out to Pam at reception for being one of the friendliest people I’ve ever met. »

«The room was not clean and the staff was not rest Respect»

«First of all, I couldn’t get checked in due to the third-party booking app I used. The gentleman was kind enough to allow me to go to my room in lieu of waiting for the response. He knew that I was a travel nurse because I frequent there often. My advice to anyone thinking of staying here is to book at the front desk directly with him as he will match any third-party app and there’s never any issues»

«Parking was great. Breakfast was very good. Staff allowed a party to keep guests awake after midnight. When asked for a room transfer they were very helpful and immediately provided with a different room away from the noise and rowdy guests. Staff did ask rowdy guests to be quiet several times. However when rowdy guest continued to be rowdy they did nothing other than provide us with a different room.»

«Clean room, good breakfast, easy parking. The pool was really dirty but everything else was clean.»

«The breakfast is nice!»

«Alt bra!»

«Clean rooms, lots of amenities, and pool sparkling blue.»

«We were planning to use the exercise room but it was under innovation. Disappointing.»

«Vibrant colors and comfortable lounge area with breakfast was nice. Free parking was excellent and easy to access. Room was mostly clean but shampoo/conditioner had not been refilled before my stay and were not refilled on my cleaning day. Staff were somewhat helpful but not as helpful as they could have been, especially regarding the snacks for purchase when they were not willing to point to something I was looking for even though I asked and instead let me find it myself.»

«Breakfast was great»

«Everything was good. »

«The inn itself is clean, food receptionists very nice, but their supervisor is horrible, very disrespectful. We left our iPad in the side draw of the bed. We called them, the supervisor was very disrespectful saying they didn’t find it and the hotel is not responsible for anything we left behind, she said it not in a nice way and disrespectful manner. And hung up on me»

«Excellent »

«Toilet paper holder was broken in room 424. Staff was very polite and accommodating! Would definitely come back again.»

«Walked upstairs to fund out the key didnt work. No one could look into the issue. Had to down grade the bed I reserved.l. got to the room there was so signal. Call desk and again no on e to fix the issue»

«First, there were two ladies at the front desk, one with red hair and she was fabulous. The other one was very rude to me and my husband. It was extraordinarily loud throughout the entire night not to mention our air conditioner, wasn’t working properly and kept making a clunking sound every 20 minutes and I was told there’s nothing they can do about it and they could not move me I am a traveling nurse and I stay about once a month here and I have never experienced anything like this before very ...