Overnattingsstedets uteområder
Sjekk tilgjengelighet

Anmeldelser av Willow Tree Lodge

2.5 out of 5
Willow Tree Lodge
1015 S Harbor Boulevard, Fullerton, CA

Anmeldelser

6,8
Rangering på 10 − Utmerket. 85 av totalt 300 anmeldelser." "
Rangering på 8 − Bra. 78 av totalt 300 anmeldelser." "
Rangering på 6 − Grei. 44 av totalt 300 anmeldelser." "
Rangering på 4 − Dårlig. 32 av totalt 300 anmeldelser." "
Rangering på 2 − Forferdelig. 61 av totalt 300 anmeldelser." "

6,8/10

Renhold

7,0/10

Personale og service

7,2/10

Fasiliteter

6,4/10

Overnattingsstedets bygg og tilstand

7,6/10

Miljøvennlige løsninger

Anmeldelser

4/10 – Dårlig

Tiburs

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Not to the standars
Bodde her 1 natt i mars 2024

10/10 – Utmerket

sancho

Bodde her 1 natt i desember 2023

2/10 – Forferdelig

Edgardo

Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Awfully
For the price i could of rented a better hotel, the room smell old and the blanket was old with cigarettes burn. One of the bath towel had a whole the size of a silver 50 cents coin maybe even bigger. I would never booked this place again 😪 even if it was my last resort
Bodde her 1 natt i desember 2023

2/10 – Forferdelig

robert

Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Hooker in the room next to mine, rooms are gross and smell like cigarettes.
Bodde her 1 natt i november 2023
Svar fra WTL den 25. nov. 2023
Not only is it rude to assume such a thing, but we don't tolerate that here (hookers). Whether your accusations are true or not, if you had an issue with your neighbor being too loud you should have notified the front desk immediately and the situation would have been handled right away. As for the room smelling of cigarettes, when you request non smoking we do our best to accommodate but it is not guaranteed since we have a limited number of non smoking rooms. You were told before you checked in that we had no non smoking rooms left and you choose to keep the reservation and you signed your reservation sheet confirming that you were notified. Once you entered your room, if you then realized it was to strong for you, again, you should have notified the front desk and we could have either tried a different room or given you a full refund. We have someone in the office 24hrs a day to assist our guest no matter what time it is. How can we help you If you don't tell us that something is bothering you?We are truly sorry for your unpleasant stay and hope that maybe you'll book with us in the future and give us another chance.

10/10 – Utmerket

Cesar

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We like coming here every month it's a great place to get away. And I'll keep coming back on any given day
Bodde her 1 natt i oktober 2023
Svar fra Lynn den 25. nov. 2023
Thank you very much for the nice review. We are glad to hear that you enjoyed your stay here with us. We appreciate your business and look forward to seeing you again next time.

6/10 – Grei

Paul

Likte: Renhold, personale og service og romkomfort
Could do with some TLC
Dated motel in need of refurbishment. some repairs need to be caught up with but nothing was dangerous. Traffic noise was noticeable. I would use again in preference to expensive hotels/motels
Bodde her 4 netter i august 2023

2/10 – Forferdelig

Rudy

Reiste med partner
Likte ikke: Personale og service og fasiliteter
The room wasn’t ready and the gentleman wanted me to wait an additional 45 minutes to get a room clean . This was an hour after check-in time. I needed a room so he gave me another at a higher price. The gentleman was very rude about it all.
Bodde her 1 natt i august 2023

8/10 – Bra

Tannia

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i juni 2023

6/10 – Grei

Yovani

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i juni 2023

8/10 – Bra

Vladi

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i juni 2023

10/10 – Utmerket

Matthew

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i mai 2023

8/10 – Bra

Amy

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Everything was fine mr he gentleman was very helpful at the front desk
Bodde her 1 natt i april 2023

2/10 – Forferdelig

Darlene

Reiste med partner
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2023

10/10 – Utmerket

Mike

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Perfect stay
Bodde her 2 netter i februar 2023
Svar fra WTL den 1. mars 2023
Thank you so much. Glad you enjoyed your stay with us. We hope to see you again soon.

10/10 – Utmerket

Mike

Reiste med familie
Likte: Renhold, personale og service og romkomfort
Bodde her 1 natt i november 2022
Svar fra WTL den 29. des. 2022
We apologize for the late response, but we would like to thank you for taking the time to leave us such a nice review. We are glad you enjoyed your stay and we look forward to seeing you next time.

6/10 – Grei

Nicole

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
The manager was very nice at check in. The property is quiet and the room was very nice. Was left alone the whole time. Great place. Only complaint was I had a man approach me outside and made me uncomfortable I went in too speak too the manager and he yelled, screamed and pointed his finger at me upset at me for the situation it was weird. Other then that it wasn’t a bad location
Bodde her 6 netter i oktober 2022

10/10 – Utmerket

Ruth

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Room was very clean and had good, close parking. They had some welding and renovation going on but kept it very quiet. Neighbors were peaceful despite the hotel being next to a strange housing area.
Bodde her 1 natt i oktober 2022
Svar fra WTL den 14. okt. 2022
Thank you for the review. We are glad that the new renovations did not bother you. We hope to see you again when they are completed.

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
The stay was good. I like the employees, they are always very nice
Bodde her 1 natt i september 2022
Svar fra Lynn den 26. sep. 2022
Well to whomever this is, I would like to say Thank You for the nice review. Glad to see that your stays here with us are good ones. Please dont hesitate to stop by anytime. Ill always have a room ready for you. : )

10/10 – Utmerket

Tim

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i september 2022
Svar fra Lynn den 12. sep. 2022
Thank you for the review. It was good to see you again and we hope to see you again soon.

10/10 – Utmerket

Tim

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great stay
Great people, quiet at night. Close to everything.
Bodde her 1 natt i september 2022
Svar fra Lynn den 12. sep. 2022
Thank you for taking the time to leave us a review. We are glad to see that you enjoyed your stay with us.

2/10 – Forferdelig

Verifisert reisende

Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Needs improvement.
This hotel is so old and dirty. There was a used face towel left in the freezer and a used soap in a soap dish in the shower room. Comforter is dirty carpet is smelly. They dis not even have fitted sheet for the bed they used flat sheet instead. So if you want to get sick. Stay in this hotel. So unsanitary. I wonder if housekeeper even clean after guest check out.
Dirty
I wonder why theres a face towel here
Theres a used soap when we arrived so evidently housekeeper dont clean
Looks like never been washed
Bodde her 2 netter i august 2022
Svar fra WTL den 10. okt. 2022
Sorry that you did not have a good experiance with us. Once you checked in and noticed the room wasnt serviced by housekeeping you should contact the front desk right away so they can give you another room. If we do not know that we made the mistake of giving you a room that wasnt ready yet than we can not correct it.So always contact front desk immediately when you have any issue.Again sorry for any inconvience this caused.

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
I was very pleased with the stay at Willow Tree Lodge. I'll be booking a room there in a couple of weeks. Friendly atmosphere.
Bodde her 1 natt i juli 2022
Svar fra WTL den 25. aug. 2022
I apologize for the delayed reply, but all of us here at Willow Tree Lodge would like to thank you for taking the time to leave us a review. We are very happy that you enjoyed your stay here with us. If there is anything you ever need while staying with us please never hesitate to let us know.

8/10 – Bra

Verifisert reisende

Forretningsreisende
Likte: Renhold, personale og service og romkomfort
met expectations
It was cleaner than I thought. The air conditioner was extremely loud and I could hear the people upstairs walking around. I had what appears to be a partially "upgraded" room- vinyl flooring and the trim was newer and not sticking. The bathroom light was missing a fixture as well. Overall, it was good for the price
Bodde her 2 netter i juni 2022

10/10 – Utmerket

Yvette

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very quiet and comfortable.
Bodde her 1 natt i mai 2022

10/10 – Utmerket

Yvette

Reiste med partner, Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great experience. I will return when I am in the area.
Bodde her 1 natt i mai 2022

6/10 – Grei

Karyn

Likte ikke: Personale og service
Under renovation at time of my visit
Bodde her 1 natt i april 2022

4/10 – Dårlig

Gregory

Reiste med partner
Likte: Renhold
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
Property is very old with no amenities; ice costs a quarter; very inconvenient. No coffee maker. Rooms are clean but very old; cockroaches in room. TV is super old school; no guide. The property is in a good location near many support services; however, it is clearly out of date compared to neighboring properties. The owner recently resurfaced and restriped the parking lot. The pool has not been open for a few weeks, due to maintenance. The neighborhood is sketchy. If you are going to stay near Disneyland, pick a place on harbor or Katella; its way less risk for the same price point.
Bodde her 1 natt i mars 2022

10/10 – Utmerket

monique

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Cameras , and close parking to rooms and close to disney land
Bodde her 2 netter i mars 2022

10/10 – Utmerket

Rouben

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i mars 2022

10/10 – Utmerket

Miguel

Bodde her 1 natt i mars 2022

10/10 – Utmerket

Mike

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2022
Svar fra Reception den 3. mars 2022
Thank you for the great rating! We hope you enjoyed your stay and hope you can lodge with us again. Cheers! - Willow Tree Lodge

10/10 – Utmerket

Rachel

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff very nice. The area was perfect and they were were cheaper than any other
Bodde her 2 netter i januar 2022
Svar fra Reception den 3. mars 2022
Thank you for the great rating! We hope you enjoyed your stay with us and hope to see you again in the future. Cheers! - Willow Tree Lodge

8/10 – Bra

Ralph

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The bed was hard as. A Rock
Bodde her 1 natt i desember 2021

6/10 – Grei

Chris

Bodde her 1 natt i november 2021

10/10 – Utmerket

Rubicela

Bodde her 1 natt i november 2021

6/10 – Grei

Ray

Likte: Renhold og romkomfort
Room was clean. Toilet will stop and start running it needs to be repaired.
Bodde her 1 natt i november 2021

10/10 – Utmerket

Logan

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I love the Willow Tree Lodge! Always a fun and clean experience!
Bodde her 1 natt i oktober 2021
Svar fra Willow Tree Lodge den 13. nov. 2021
Thank You for such a nice review. We are really glad to hear that you enjoy your visits with us. We look forward to seeing you again the next time. ;)

10/10 – Utmerket

Logan

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
I loved how quiet and close to 2J's it was!
Bodde her 1 natt i september 2021
Svar fra Willow Tree Lodge den 20. okt. 2021
Thank you for taking the time to leave us a review. We hope to see you again soon.

10/10 – Utmerket

John

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Very happy
The desk clerk was amazing, Devon was so friendly helpful and efficient. He really made us feel welcome. Thanks for a great experience
Bodde her 1 natt i august 2021
Svar fra Willow Tree Lodge den 2. sep. 2021
We appreciate you for taking the time to leave your review. We are glad to hear that you had a good stay here with us and we look forward to seeing you again soon.

8/10 – Bra

HEATHER

Likte: Personale og service
Good for the price
It’s an older place. Which we expected. Price was good. Bed & towels were clean. But the shower wasn’t very clean or the bathroom wall and door.
Bodde her 1 natt i august 2021
Svar fra Willow Tree Lodge den 2. sep. 2021
We appreciate you for taking the time to leave your review. Thank you for bringing these issues to our attention. We will do our best to make sure that it is taken care of right away and we look forward to seeing you again soon.

8/10 – Bra

Tim

Likte: Personale og service og romkomfort
Bodde her 2 netter i august 2021
Svar fra Willow Tree Lodge den 27. aug. 2021
Thank You for your review. We are glad you enjoyed your stay and look forward to seeing you next time.

6/10 – Grei

ANTHONY

Ok place to sleep
Room was run down. Walls were dusty. Blanket had burn holes. Staff turned over the room daily. Front desk guy was friendly.
Bodde her 3 netter i august 2021
Svar fra Willow Tree Lodge den 2. sep. 2021
We appreciate you for taking the time to leave your review. Thank you for bringing these issues to our attention. We will do our best to make sure that it is taken care of right away and we look forward to seeing you again soon.

10/10 – Utmerket

Maria

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i juli 2021

2/10 – Forferdelig

Verifisert reisende

Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Slum lords is about the best way to describe this substandard unit, rude militant arrogant management. I booked and paid for two nights, was forced to pay $10. for remote that they wanted to issued to me at office. I told told them I wasn’t even going to use it. If I didn’t pay deposit they wouldn’t issue me my room key. The only reason I only stayed 1 out of two nights is, room was already paid for (without ever seeing the room), it was nearly midnight when I arrived and no where else to go to at that time of night. Still trying to get money back for both nights. Side note: I’m 5’11” tall and the shower head was below the side of my face. Didn’t even use their shower and turned key and remote back to management the following morning and lady manager almost didn’t give me my deposit back to me just out of spite because I told them their room was substandard (nasty) and I wanted my money back which they declined to do. I’ll be making a claim to my credit card company regarding this business that should really be investigated by the health and fire department. What a slum!
Bodde her 1 natt i juli 2021

6/10 – Grei

Verifisert reisende

Reiste med familie
Likte ikke: Renhold
Our need was just an overnight stay for a baseball tournament. The check-in process was a bit long but that wasn't a big deal. The carpet was stained and there was some type of shavings on the toilet seat cover and on the side of the toilet. The fridge was also in desperate need of a defrost. Functional.
Bodde her 1 natt i juli 2021

8/10 – Bra

Verifisert reisende

Reiste med partner
Likte: Renhold, personale og service og fasiliteter
The place seems good eventhough Expedia gave me one price it was changed to higher but not much. That was the only thing I had an issue but since the front desk gentleman has been nice I let it go. Overall for the price is better than the Travelodge on Euclid and Baker.
Bodde her 1 natt i juli 2021

4/10 – Dårlig

Peng

Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i juli 2021

6/10 – Grei

Verifisert reisende

Reiste med en gruppe
Likte: Romkomfort
Likte ikke: Renhold og personale og service
Worst Management
The middle Eastern man working the front desk in the mornings is very rude, disrespectful, judgmental, and racist. I had booked my reservation online and upon my check-in he refused to allow me to stay. He took my ID and treated me like scum. What a terrible experience.
Bodde her 1 natt i juni 2021

8/10 – Bra

Karina

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i juni 2021

6/10 – Grei

James

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i juni 2021