Hoteller i Frontenac

«Rooms in the villa portion o g the hotel are old and smell like mold. They had a febreeze car air freshener in the AC unit to make the room smell better. I asked to be moved and the main hotel was much nicer and cleaner.»

«Most of the staff was very helpful and friendly. But, other parts of the stay were upsetting. The pool was closed the first two days we were there, and this is one reason why we chose this hotel. We brought several families with 5 kids, so not being able to swim in down time put a damper on our stay. We also could never get clean towels. We asked on several occasions, and they kept saying they would bring some. We stayed for 4 nights with 4 people and got 3 new towels the entire stay. The other ...

«Everything about the property seemed new, clean and well maintained. My room was spacious, with lots of light and a comfortable bed. The bathroom was clean with ample counter space and a large tiled walk-in shower. There was plenty of storage for my belongings, as well as a large functional desk for remote work. I had everything I needed within walking distance. The hotel and town seemed very quiet and safe, with walking trails within a block. Staff were friendly, knowledgeable and helpful. I ...

«Amenities was limited 9pm Amenities were shut down and also there were dogs in the hotel staff said they were animimal friendly which I disagree pitfalls in the building around families and small children, not recommended for a family visit, not everyone likes to be around dogs, the, are unpredictable, could bite someone, I most likely will not stay at a animal friendly place like Drury inns...»

«Breakfast had so much variety! Since being home, my phone was missing. I called the front desk, who got housecleaning to check my room. They both responded so quickly and kindly. Phone has been found.»

«Clean room, nice bathroom and the breakfast was great!»

«The carpet in hallway on level 2 needs to be cleaned or replaced it smells.»

«I absolutely love the wildwood. Best place to stay near St Louis. I will be staying with them again.»

«The room was ok except, the tv remote kept muting the tv. I know people steal alot but i didnit have a directory or anything or even what channels we had . Nothing was left inroom . All in all the breakfast was nit the greatest pancakes worked one day then not the next, alot of sad kids. Bananas brown. Etc. Over all staff up front very friendly and helpful. Also the one's working cleaning rooms very nice. »

«Personal i resepsjonen var ikke hjelpsom i det hele tatt, innsjekk var veldig bra, men henvendte meg til resepsjonen senere med problemer rundt wi-fi og da var det null interesse å hjelpe, fikk bare svar det funker, noe det ikke gjorde på 3 foskjellige enheter»

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«Room smelled horrible like mold and cat pee. Staff then tried to spray room with febreeze Then we were moved to another room later in day which was better but still had mold smell 😞»

«Staff was friendly and helpful. The room was nice but had an odd smell when entering. The hot water only lasted a couple of minutes at the most, then you got a cold shower.»

«We felt like we were with family. The staff was absolutely wonderful. The breakfast was great. The hot tub and pools make it so much more enjoyable. They offer a mini dinner from 5:30 pm to 7:00 pm, which I thought was a great asset, especially for families. The rooms were clean and very comfortable. The only issue was that the dryer was not working when I was there. Overall, I would stay there again.»

«Moisy and doing renovations now.»

«Hotel ok standards with a pool and simple breakfast. Pool is cold. The breakfast area is to smal and does not have gluten free options.»

«Staff was pleasant. Room carpet was dirty. Needs replaced. Chair in room needs cleaned or replace. Breakfast at 9am. No eggs, no bread for toast, no coffee cups. Food counter was a mess. Was in a hurry and couldn't wait for food to be ready. Breakfast was to be part of what the room costed. Paid more for nothing. Also did not like the maid knocking on the door a 8am for housekeeping.»

«It's was very nice I thought I was at a Hilton»