Hello Constance, My biggest apologies. I can't even begin on how to apologies for this. I already have looked into who cleaned this room before you and had a team meeting about cleanness. This should have never happened. Thank you for bringing this to my attention. We do hope you will give us an another chance. Again I am so sorry. Enjoy your summer

Hello Stephanie, Thank you for taking the time and leaving us your review, Much appreciated. We are taking your review to heart. Thank you

Hello John, Thank you for taking the time and leaving us your review. Much appreciated. Enjoy your summer.

Hello Darion, Thank you for taking the time and leaving us your review. Much appreciated.

Hello Paul, I thank you for taking the time and leaving us your review, but I don't think you are accurate. We do not have a dirt hotel. Our Housekeeping staff take pride in cleaning the rooms. The Hotel was remodeled little over 3 years ago and yes maybe it does need another one, but it's not that old. I do not agree with your review.

Thank you Kathy for your kind words. Hope you have safe travels. Hope to see you again. Enjoy your summer.

Hello Mark, Thank you taking the time and leaving us your review. Not sure what you mean but we have plenty of clean linen and amenities available for the guest. Did you come to the front desk asking for something and we did not have it? For me to fix something I need more information. Thank you for your time. Hope you enjoy the rest of your day.

Hello Thomas, Im not sure what you mean by your review. We have a few steps to our front door and a ramp. If there is anything I can answer for you please let me know.

Hello Susan, Thank you for taking the time in leaving us your review. It is much appreciated. Hope to see you again.

Good Morning Mary, Thank you for your kind words. I take pride in my breakfast. Hope to see you again.

Hello Sue, I want to thank you for your kind words. I am extremely proud of my staff and all that they do for myself and the guys. Thank you

Thank you Sarah for taking the time and leaving us your kind words. Much appreciated.

Hello Joanne, Thank you for taking the time and leaving us your review. Much appreciated. We are happy that you enjoyed your stay.

Hello Matthew, Thank you for taking the time and giving us your review. It was a pleasure having you stay at our hotel. Hope to see you again

Good Morning Joshua, Thank you for taking the time out of your day to leave us your review. Much appreciated.We hope to see you again.

Hello Sharon, We acquired this hotel one year ago. This hotel was remodeled just after COVID about 2 years ago. I see that places need to update more often than they had to in the past. I will take it under advisement with the owner. I am happy you enjoyed your stay. Hope to see you again

Hello Ashley, Thank you for taking the time and giving us your review. It was a pleasure having you stay at our hotel. Hope to see you again

Hello Kseniia, I am sorry about the warm water, When we have guest in the Breakfast area, sometimes the food runs low and it takes us a minuet to refill. Food was cooking in the back room to replace. Sorry that it took us a bit longer for you. Thank you for the nice comment about the staff. Yes they are wonderful.

Hello Paul, Thank you so much for leaving us your review. Much appreciated.

Hello Maciej, Thank you for taking the time in leaving us your thoughts. Very happy you loved our breakfast. Yes our room are a little tight but we try to make them as cozy as possible.

Thank you for taking the time on leaving me your review. This is a pet peeve of mine. Thank you for the reminder to follow up on my housekeepers. I was away for a while and now that I'm back this will be taken care of.

Hello Jose, Thank you for taking the time to review us. It was our pleasure. Hope to see you again.

Thank you Juanita for taking the time and leaving us your review, Much appreciated.

Hello Katie, Thank you for taking the time and giving us your review. It's our pleasure to make your stay a happy one.Hope to see you again

Thank you for your thoughts. As we are ending winter season the outside is not in full bloom yet. Yes our rooms a little smaller then other hotels as it use to be a Supper 8. I a looking into getting smaller furniture. I take pride in my breakfast. I go out of my way to make sure that we have a large verity of breakfast items to make everyone happy. If you have any suggestions please forward to me. Thank you for letting me know about your stay with us and hope to see you again.

Good morning Glen, We are happy you enjoyed your stay with us. We looked forward to seeing you again. Enjoy your summer.

Thank you for taking the time to leave us your review. Manny thanks.

Hello, I am happy that the concierge was able to fix the mistake. We do aim to please as much as possible. enjoy the rest of your night.

Thank you for taking the time in leaving us your review. I will be looking into your room and see what these items are missing. enjoy the rest of your day.

Hello, Thank you for taking the time in leaving us your review. Please next time come to the front desk we have a verity of pillows in our housekeeping room. Hope to see you again.

Hello, Thank you for taking the time and leaving us your review. We hope to see you agin. Enjoy the upcoming summer.

Hello, My biggest apologies. We strive to have everyone experience a positive one. We failed on you and I am deeply sorry. Thank you for letting me know so I am able to address these issues.

Hello, Thank you for taking the time in leaving us your review. Hope to see you again.

Thank you for taking the time and leaving us your review. We hope to see you again.

Hello Joshua, Thank you for taking the time and leaving us your review. I have never had a complaint on water pressure. This is important and I thank you for letting me know. Coming to the front desk would have been approached. The sooner I know about something the sooner I can work on getting it fixed.

Good morning Christopher, Thank you for your words. I am happy that we were able to make your stay a cozy one.

Good morning Deborah, Thank you taking the time in leaving us your stay experience. Hope to see you again.

Hello Patricia, Thank you for leaving us your review. Much appreciated.

Hello Yehuda, Thank you for taking the time leaving us your review. Mush appreciated. We are happy that you enjoyed your stay with us at Freeport Hotel.

Hello Mark, I would like to know why you gave us a 3 out of 5. We always try to improve our service. Please let me know what we could be doing to turn your score into a 5. Thank you

Hello Brian, Thank you for taking the time leaving us your review. We are happy that we were able to fulfill all your needs. Hope you have a Happiness in this New Year. Hope to see you again.

Good morning Allen, Thank you for taking the time leaving us your review. We are happy to fulfill your needs. Enjoy your New Year and we hope to see you again.

Good morning Nancy, Thank you for taking the time in leaving us your review. We appreciate all. We hope to see you again in this New Year. Enjoy your Holiday!

Good morning Alison, Thank you taking the time and leaving us your review. We are happy that we set all your expectations. Have a Happy New Year and hope to see you again.

Hello Jordan, Thank you for leaving us your review. We are happy that you enjoyed your stay with us.See you next time.Happy Holidays

Hello Jamie, Thank you for leaving us your review. We are happy that we were able to give you the experience you had. Happy Holidays

Thank you for taking the time and leaving your review. We are happy that we could accommodate your expectations. Happy Holidays

Good morning Sandra, Thank you for taking the time leaving us your thoughts. We are happy that you chose to stay with us. Hope to see you again.Happy Holidays

Good Morning Chris, Thank you for taking the time and letting us know about your experience with The Freeport Hotel. We are happy to see you were pleased with your stay. Hope to see you again.