6/10 – Grei
Jody C. og Spring Branch
24. feb. 2026
When we arrived at the location there was poor signage and no other cars there so we thought the place was abandoned. Then once we found our cabin the door was not completely shut so we thought there could have been someone waiting in the room. The light in the foyer did not work so you could not see to punch in the numbers. I contacted the VACASA rep initially at that time and was hung up on after expressing my displeasure with the site. Upon entering the room there were two beds, small fridger and coffee maker. Near the fridge there was water on the floor and we found that the fridge had quit working and defrosted so almost slipped in the water. We cleaned that up. The directions for the AC were not easy to follow and the phone # for local property management in the room were not correct. Also, on Saturday night when we were checking out the internet was down until Sunday so we were without any TV or wifi. The room was quaint, but there were a number of things that I would not expect to go wrong and so far VACASA gave an initial refund of 25. I believe the entire two days should be refunded.
Jody C.
Bodde her 2 netter i februar 2026















