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Anmeldelser av Glacier View Motel

3 out of 5
Glacier View Motel
Franz Josef Hwy, SH 6, Franz Josef Glacier

Anmeldelser

8,4

Veldig bra

Rangering på 10 − Utmerket. 131 av totalt 282 anmeldelser." "
Rangering på 8 − Bra. 98 av totalt 282 anmeldelser." "
Rangering på 6 − Grei. 34 av totalt 282 anmeldelser." "
Rangering på 4 − Dårlig. 11 av totalt 282 anmeldelser." "
Rangering på 2 − Forferdelig. 8 av totalt 282 anmeldelser." "

9,0/10

Renhold

8,8/10

Personale og service

7,0/10

Fasiliteter

8,2/10

Overnattingsstedets bygg og tilstand

7,0/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

John

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The view and hospitality
Bodde her 1 natt i februar 2024
Svar fra Vicky den 23. mai 2024
Thank you very much for your favorable comments and valuable feedback to our motel. we are glad to know that you are satisfied with our services. we are always committed to providing guests with a stay that exceeds their expectations.Your satisfaction is our greatest motivation and we look forward to serving you again.With best wishes,

8/10 – Bra

Stephen

Reiste med partner, Reiste med kjæledyr
Likte: Renhold, personale og service og fasiliteter
Tidy unit, well equiped kitchen and great shower pressure. The most affordable stay I could find in Franz. Wifi was very weak at number 9 (too far from the modem is my guess) - needs a booster. Bed is super soft, so more suitable for tiny humans.
Bodde her 1 natt i mai 2024
Svar fra Vicky den 16. mai 2024
Thank you very much for your stay and feedback. We are glad to hear that you are satisfied with the cleanliness of the room, the well-equipped kitchen and the water pressure in the shower. Regarding the Wi-Fi signal issue you mentioned, we will install a signal booster as soon as possible to improve network coverage. Looking forward to your visit again!

6/10 – Grei

Rupend

Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
no thing interesting.
Bodde her 1 natt i mai 2024
Svar fra Vicky den 6. mai 2024
dear guest, thank you for choosing our motel and sharing your feedback. we hope to provide you with an even better experience on your next stay.with best wishes,

8/10 – Bra

Lee

Reiste med partner
Likte: Renhold og overnattingsstedets bygg og tilstand
Clean property, good facilities although the TV remote didn’t work. Improved exterior since last visit would suggest wooden trellis divides for more privacy between units.
Bodde her 1 natt i april 2024
Svar fra Vicky den 17. apr. 2024
Dear guest,Thank you very much for your valuable feedback. We are pleased to know that you recognize the cleanliness and amenities of our property. We apologize for the problem with the TV remote control and have begun to check and ensure that it is fixed. Your suggestions for appearance improvement will be carefully considered. We look forward to your visit again and bring you a more satisfying experience.With best wishes,

10/10 – Utmerket

SHAHZAD

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The property was a convenient location with great views. The parking was right outside the room. The Wifi was not good.
Bodde her 1 natt i mars 2024
Svar fra Vicky den 9. apr. 2024
Thank you for choosing our motel and providing valuable feedback. We are glad you like our convenient location and beautiful view. We apologize for the poor Wi-Fi signal. We are working hard to upgrade our network services to provide a better customer experience. Thank you for your understanding and support, and we hope to have the opportunity to serve you again in the near future and show you our improvements.Wish you a happy life,

4/10 – Dårlig

STEPHEN

Likte ikke: Personale og service
Sadly, communication with the hotel proved impossible. I was “stranded” down in the town area with the hotel a half hour walk up a steep hill with heavy luggage. Numerous phone call ignored. Eventually managed to get a lift to the hotel. When there, staff were kind and attentive. Accommodation better than average. Next morning I needed a lift into town to catch the bus. No one showed up at Reception at office opening time, not responded to my phone calls. I had to hitch a ride down in to town. Very, very poor communication skills.
Bodde her 1 natt i mars 2024
Svar fra Vicky den 2. apr. 2024
Dear guest,Thank you for your feedback. We apologize for the inconvenience caused by the communication with the motel during your stay. As the motel is located in the suburbs, it does have the problem of incomplete signal coverage. We are actively exploring solutions to provide you with a smoother communication experience in the future. At the same time, we are glad to hear that you recognize the quality of our service and accommodation. We look forward to the opportunity to serve you again and make your stay even more perfect.All the best,

10/10 – Utmerket

Ann

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Lovely older property. Clean and tidy. Nice view of the mountains. Easy check in and out.
Bodde her 2 netter i mars 2024
Svar fra Vicky den 31. mars 2024
Dear guest,Thank you so much for choosing to stay with us and taking the time to give feedback. Your evaluation is the motivation for us to strive to provide quality service. We will continue to keep the rooms clean and facilities perfect to ensure that every guest has a comfortable and convenient stay. We look forward to welcoming you again in the near future!With best wishes,

6/10 – Grei

he

Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
酒店的房间很旧,设施也很旧。窗户还有点漏风,有点冷。我的房间临街,路上的车辆的声音很吵。
Bodde her 1 natt i februar 2024
Svar fra Vicky den 31. mars 2024
Dear guest,Thank you for your stay and feedback. We regret that your experience did not fully meet expectations. We understand how important a good stay is to you and we are committed to working hard to improve and hope to have the opportunity to provide you with an even better service again.With best wishes,

4/10 – Dårlig

Troy og St Louis

Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
No heat one space heater
Bodde her 1 natt i mars 2024
Svar fra Vicky den 19. mars 2024
Thank you for your feedback. We are very sorry to learn that you felt uncomfortable during your stay due to the heating equipment. Please accept our sincere apologies. We look forward to the opportunity to welcome you again and provide a more satisfying stay.Warm greetings,

2/10 – Forferdelig

Jeffrey

Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 4 netter i mars 2024
Svar fra Vicky den 12. mars 2024
Dear guest,First of all, we apologize that your experience at our motel did not meet your expectations. We are taking a comprehensive look at our services and facilities to identify and address possible issues. We are committed to continuously improving each guest's stay experience. Thanks again for your feedback.Best wishes,

10/10 – Utmerket

Paul

Reiste med partner
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Super clean and comfortable. Amazing view. Only issue was very soft mattress.
Bodde her 2 netter i mars 2024
Svar fra Vicky den 7. mars 2024
Thank you for choosing our Motel and leaving a valuable review. We are pleased that you enjoy our standards of cleanliness and beautiful views. With regard to the mattress, we apologize that it did not meet your expectations. We will consider your feedback and explore the possibility of offering different hardness mattresses to meet the needs of different guests. We look forward to your visit again and will do our best to provide you with a more comfortable experience.Best regards,

10/10 – Utmerket

David

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The motel was excellent value!
Bodde her 2 netter i februar 2024
Svar fra Vicky den 6. mars 2024
Thank you for choosing our motel and taking the time to leave us such a positive review! We always strive to provide a comfortable, affordable and satisfying stay for our guests, so it is very encouraging to know that you are satisfied with your stay. We look forward to more opportunities to serve you in the future and continue to provide the high quality service you have come to expect. Thank you again for your support and recognition.Best regards,

6/10 – Grei

Murry

Likte: Renhold
Nice and quiet and the owners were friendly and helpful. A bit out of town and the internet signal was a bit poor. Room was clean and comfortable.
Bodde her 1 natt i februar 2024
Svar fra Vicky den 2. mars 2024
Thank you for your feedback. We are glad to hear that you enjoy the tranquility of our Motel. We apologize for the inconvenience caused by the poor network signal. We are currently making improvements to ensure better connectivity for all our guests. We hope to welcome you back in the future and provide an even better experience.

10/10 – Utmerket

Dong

Bodde her 2 netter i februar 2024
Svar fra Vicky den 31. mars 2024
Dear guest,Thank you so much for choosing to stay with us and taking the time to give feedback. Your evaluation is the motivation for us to strive to provide quality service. We look forward to welcoming you again in the near future!With best wishes,

10/10 – Utmerket

Richard

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very quiet and convenient to Franz Josef Glacier. Not the most updated place but the facilities are nice and the rooms are generously sized.
Bodde her 2 netter i februar 2024
Svar fra Vicky den 29. feb. 2024
Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoy the tranquility and convenience of our location near the Franz Josef Glacier, as well as our facilities and spacious rooms. We hope to have the honor of welcoming you again in the future.Warm greetings,

8/10 – Bra

Osvaldo og Highland Park

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Quiet, unfortunately it was a very rainy day
Bodde her 1 natt i februar 2024
Svar fra Vicky den 29. feb. 2024
Thank you for reviewing and choosing our stay. We're glad you find our place quiet. We understand how rain can affect plans and we hope you will still be able to enjoy your holiday. I wish you all the best!Warm greetings,

8/10 – Bra

Colette

Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Property was fine but I think it is a bit far out of town. Difficult when the weather is poor.
Bodde her 1 natt i februar 2024
Svar fra Glacier view motel den 11. feb. 2024
Thank you for your comments,We will try our best to change things better. Motel is about 3-5 minutes drive from the town. It takes time to walk. If it is inconvenient to travel in rainy days, please let us know. In case, We can provide free shuttle service.

6/10 – Grei

Timothy

Likte: Renhold
This property is very dated compared to others we have stayed in for the same money. Internet was not great, Bed was very springy.
Bodde her 1 natt i februar 2024
Svar fra Glacier View Motel den 11. feb. 2024
Thank you for your comments and have a nice trip.

10/10 – Utmerket

Chris

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very kind people, nice space. Having the kitchenette was a plus.
Bodde her 1 natt i januar 2024
Svar fra Glacier View Motel den 22. jan. 2024
Thank you ! Have a great trip!

8/10 – Bra

Cindy

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It’s not 5 star, but the staff was great. The place quiet and clean. The sleep was comfortable. It’s exactly what a good motel should be.
Bodde her 1 natt i januar 2024
Svar fra Glacier View Motel den 18. jan. 2024
Thank you for your sincere comments ! Have a great holiday!

10/10 – Utmerket

Diane

Bodde her 1 natt i januar 2024
Svar fra Glacier View Motel den 18. jan. 2024
Thank you! Have a great holiday!

4/10 – Dårlig

Faye

Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2024
Svar fra Glacier View Motel den 18. jan. 2024
Thank you! Have a great holiday!

10/10 – Utmerket

Tony og Broadstairs

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very easy check in and check out instructions as per my conversation with the manager the previous day. It's an amazing location with a wonderful view of the snow topped mountains.
Bodde her 1 natt i desember 2023
Svar fra Glacier View Motel den 29. des. 2023
Thank you so much! Nice to having you! wish you have wonderful holiday and happy new year!

6/10 – Grei

Chris

Likte: Romkomfort
Clearly struggling
I'm not fond of being unkind to struggling a business, & this one is struggling, we were 1 of only 2 units occupied that night. Smelled a bit, the blurb in the room claimed it was their brand of sanitizer & suggested keeping windows open to lessen the odour! A bit out of town, kettle didn't work so used the microwave, toaster didn't work either! Chinese lady at reception was pleasant, but spoke no english, so very hard to recommend the welcome albeit cordial. Hard to recommend anything really, sorry.
Bodde her 1 natt i november 2023
Svar fra Glacier View Motel den 27. des. 2023
Thank you for your kind comments, we are improving step by step and the new manager can speak English. Sorry to make your experience uncomfortable. We have backup equipment if you need to replace it. Sorry again! Wish you a great journey!

8/10 – Bra

Jacqueline

Reiste med partner
Likte: Renhold og personale og service
Has the basics. Very small kitchenette. Amenities as expected.
Bodde her 3 netter i november 2023
Svar fra Glacier View Motel den 27. des. 2023
Thank you for your comments, Wish you a great journey!

10/10 – Utmerket

Mitchell

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great
Bodde her 3 netter i oktober 2023
Svar fra Glacier View Motel den 18. nov. 2023
Thank you so much!

10/10 – Utmerket

Vincent

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i mai 2023

6/10 – Grei

Verifisert reisende

Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2023

2/10 – Forferdelig

michelle

Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The room was not very clean. There were stains on bedding and towels. Bedding smelt old/not clean. No heating or cooling. Too far out of town. Did like the view to the glacier at sunset.
Bodde her 2 netter i mars 2023

8/10 – Bra

Keith

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Upon arriving, we were pleasantly surprised at the updated accommodations.
Bodde her 1 natt i mars 2023

6/10 – Grei

Richard

Reiste med partner
Likte ikke: Personale og service og fasiliteter
Generally felt uncomfortable
Bodde her 1 natt i februar 2023

8/10 – Bra

Maryon og edmonton

Bodde her 1 natt i februar 2023

4/10 – Dårlig

Steve

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Dont stay here
The lady couldn’t understand us , spoke hardly any english , room was unclean and alive with biting insects , shower cold so didn’t bother, anyone with kids beware there is a walking space where they tip all their grass cuttings , a shear drop there so bad for kids
Bodde her 1 natt i februar 2023

4/10 – Dårlig

Patrice

Likte ikke: Romkomfort
A la sortie de Franz Josef
Motel 1er prix à la sortie de Franz Josef vers le nord Micro onde hors service Très peu d’équipements Nous avons eu une coupure de courant pendant 24 h qui n’est bien entendu pas de la responsabilité des propriétaires à cause d’une tempête Néanmoins Motel bas de gamme cher pour ce que c’est Passez votre chemin
Bodde her 2 netter i februar 2023
Svar fra Glacier View Motel den 7. feb. 2023
Apology for the not good experience caused by the weather! Thank you for your understanding.

10/10 – Utmerket

Adam

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Comfortable room with beautiful view of the glacier. Well maintained and clean
Bodde her 2 netter i januar 2023
Svar fra GLACIER VIEW MOTEL den 3. feb. 2023
Thank you!

10/10 – Utmerket

Peter

Reiste med partner
Likte: Personale og service og fasiliteter
A lovely area and nice and quiet with friendly staff.
Svar fra Glacier View Motel den 23. jan. 2023
Thank you !

2/10 – Forferdelig

Jacinta

Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Svar fra GLACIER VIEW MOTEL den 3. feb. 2023
THANK YOU!

8/10 – Bra

Mow Chiu

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i desember 2022
Svar fra Glacier View Motel den 18. nov. 2023
Thank you so much!

10/10 – Utmerket

richard

Bodde her 1 natt i desember 2022
Svar fra Glacier View Motel den 12. des. 2022
Thank you so much!

2/10 – Forferdelig

Kavita og Basking Ridge

Reiste med familie
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
The check-in process was hard as there was no english-speaking person at the frontdesk. There was no heat in the room and we were charged for a room heater on top of the room payment. We were not told about this beforehand. The room had lots of bugs.

8/10 – Bra

Anthony

Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
This motel is a 2 star motel NOT a 3 star motel
Bodde her 1 natt i november 2022
Svar fra Glacier View Motel den 18. nov. 2022
Thank you!

4/10 – Dårlig

Grace

Reiste med familie
Likte ikke: Renhold og fasiliteter
It was very disappointing. First, the owners/managers did not speak any English and it was impossible to communicate. Next, the room was very dirty even though it said it was disinfected. It could not have been if we had to wipe all the surfaces and the wipes we used collected so much dirt. The hair dryer had about 2mm of dirt all over it. The tea towels stunk so badly we had to hide them in a cupboard. The dishwashing liquid and body wash were so diluted with water that they just did not soap up to wash anything. And the pillows were as hard as a rock. We are not fussy travellers but we will not be staying here again, and I don’t know how on earth it received a 4.3 star rating from guests.
Bodde her 2 netter i november 2022
Svar fra Glacier View Motel den 15. nov. 2022
Apologies for Not all your wishes have been fulfilled. We will improve. Thank you!

6/10 – Grei

Lee

Reiste med partner
Likte ikke: Fasiliteter
Peace and quiet
Bodde her 1 natt i september 2022
Svar fra Crystal den 6. nov. 2022
Thank you so much!

10/10 – Utmerket

yuanfei

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
great motel
Bodde her 1 natt i januar 2022

2/10 – Forferdelig

Verifisert reisende

Reiste med familie, Reiste med kjæledyr
Likte: Renhold og personale og service
This was the worst experience that I have had with Expedia. I was attracted to the property based on a tariff of $125 per night and thought I was booking on that basis. I didn't check the confirmation that came through at $919.08 then one day before at $722.81. That's my fault but I trusted Expedia. I'll never do that again because I will never book with Expedia again. The place was almost empty and was worth $125 per night. Would have been a good experience at that price
Bodde her 1 natt i juli 2021

6/10 – Grei

Verifisert reisende

Reiste med familie
Likte: Renhold
Likte ikke: Personale og service
Good view of the mountains. No servicing of unit at all over 3 night stay.
Bodde her 3 netter i april 2021

6/10 – Grei

Tina og Invercargill

Reiste med familie og små barn
Likte ikke: Overnattingsstedets bygg og tilstand
So noisy with traffic could barely see the glacier from the lookout view let alone this motel. And the rule about not cooking spicy food or you’d be charged extra was a bit on the nose, wouldn’t stay again. We stayed at alot of places these holidays this one was by far the most expensive for the quality of the room.
Bodde her 1 natt i juli 2020

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very helpful staff, very quiet, low key and perfect
Bodde her 1 natt i mars 2020

10/10 – Utmerket

Verifisert reisende

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent location, Oriented should we could see the Glacier from our room. The room was very comfortable and very well equipped.
Bodde her 1 natt i februar 2020

8/10 – Bra

Wai man

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2020
Svar fra jim den 29. feb. 2020
Hi Wai Man, Thank you so much for staying with us, we hope you have enjoyed your stay and look forward to see you again next time. Best regards Jim Xiao Motel Manager