Hoteller i Franktown

«Family friendly»

«Love this location for how clean, safe and convenient it is»

«The room is pathetic…stains on the bed spread, floors dirty…and the bathroom wasn’t very clean…the room looks really worn down and well my advice is go somewhere else»

«I will reiterate the fact that there’s cracked tile in the elevator and it’s been there for a while. You can tell and that it hasn’t been taken care of is wrong, especially when you have customers coming in and looking at that I mean LVT is the way to go not tile floor, so I’m sure something was dumped on the floor and broke it, but you can tell it’s been there for a long time and they haven’t taken care of it. The other problem I had was I wanted a king bed but there was none available so we ...

«The property and room itself weren’t anything extraordinary. Clean and presentable. However, I felt the hotel pulled a fast one on me. At check-in, they informed me that the reservation deposit from Expedia had been declined, and they needed to re-run my card. After stating the reservation declined a second time, they said I would need to pay the hotel directly to keep my reservation. I did so, using the same credit card I used for the booking through Expedia, and had no issue whatsoever with ...

«Clean room, friendly staff, nice happy hour deals, and conveniently located. Really enjoyed the atmosphere and cleanliness of the hotel.»

«Poor breakfast, apart from that good enough»

«Generally pleasant, well-located property. Breakfast could use a little more space and food options.»

«The only thing the 2 times we stayed the hot tub was cold.»

«Upon arrival, the staff encountered system issues that hindered room access due to problems activating keys. I was patient, recognizing that such technical difficulties can occur. However, later that evening, I observed the same staff delivering detailed instructions and a gift bag to another guest. In contrast, when I experienced difficulties, I received no acknowledgment or offer of hospitality. As a loyal Hyatt customer, I have come to expect better service. Unfortunately, this visit did not ...

«Great breakfast»

«The front desk clerk was awful. She had an attitude to begin with. She told me that I needed to put $480 hold I said all it said all I needed to pay was $9 at the hotel check in. Then she rambles super fast about Breakfast and dinner and what's around. She just pointed which way to go and was like go down the hall make a left then right then go half way down I'm looking at her like lady I don't live here I'm new to this facility and she just rambled off a list of instructions and information. No ...

«The room was wonderful! Definitely fit our family of four perfectly and comfortably. The staff the amenities were also. Great. Would stay here again!»

«Great»

«Hot water was not hot and took a very long time to get warm and our door (room 206) was so squeaky loud-needs some WD-40. Otherwise I would have given everything five stars!»

«Well maintained»

«Consistently excellent. We have stayed here before.»

«I liked the cleanliness and the complimentary breakfast. However, being a hilton honors silver member, I wasn't offered 2 free bottles of water upon arrival.»

«Everything was great except for the final charges are approximately $200.00 more than the amount that was originally agreed upon.»