Hoteller i Franktown

«They never told me at check-in that I needed to request housekeeping. I never saw a housekeeper in my room. EVERY trip on the elevator going down from the 5th floor had phantom stops on several floors. Got reprimanded for bringing a half beer down from the room to the gathering area.»

«Rooms were clean but when the room was refreshed, used towels taken, but no new fresh towels were provided except for hand towels. Had to ask for them.»

«Poor breakfast, apart from that good enough»

«Overall experience was quite good aside from the barking dog in the room next door. Although we love animals, we do NOT like staying in areas that other's pets are allowed. Staff, particularly the welcoming lady, was quite personable and cordial upon registering and checking out. Some questionable people on the property after dark. Questionable as in intimidating. Rooms were very clean and parking was quite adequate.»

«great and comfy place to live!»

«Room cleanliness and supplies excellent. Staff most responsive a»

«Room was clean , mattress can be a little more firm, otherwise great room and breakfrast.»

«The tub was clogged and standing in dirty water when I called the front desk they were very condescending and said they would charge before it then there was no hot water. Completely rude and nothing was working! I checked out and went to Polaris which was amazing!! »

«Great overall stay and unique rooms relative to most hotels in this class. Really like it. More spacious. Toilets need an upgrade but overall, great place to stay and near so much stuff.»

«From the employees. To the food. To the cleanliness. You guys are doing something right!!! Will def be back. Peace of mind - Always know it’s going to be a great stay!»

«The breakfast was enjoyed»

«Very clean room and helpful staff»

«The room was very spacious and well organized. Jadin at the front desk was very helpful explaining the Hilton honor program. He won my 3 year old grand daughter over with the simple gesture of giving her a badge for hurting finger. This saves me from a trip to Walmart. I have been the hotel business for 40 years. This a awesome staff»

«For the price point (great deal on Expedia), it was a good value. I'm not sure what the regular price per night is without the deal. Pros: Clean rooms and helpful staff (although the company could invest in teaching Spanish speaking staff key words and phrases in English, and English speaking staff the same for key Spanish words and phrases -- We asked for extra blankets and received 5 pillowcases.) Cons: Maintenance was the biggest issue (broken ice maker on one floor, no washer dryer on ...

«It wasn’t a bad stay, hotel was clean and staff was friendly. Just the fees for parking you find out about when you get there is the issue. I don’t see why you have to pay to park in a parking lot designated for the hotel.»

«Clean and comfortable..»

«Property was old, the golf attendant gave us a look up and down which made me not want to go back.»

«Chose this hotel for having a hot tub. Never was warm let alone hot. Breakfast was edible but not tasty. Will not stay there again»