Hoteller nær Frankston Visitor Information Centre

«Very tidy room, the bed was way to soft and uncomfortable. »

«Comfortable beds, attentive personnel, nice beach nearby»

«Amanda went beyond for me and my son l forgot to tell you that l needed the sofa bed made up so Amanda came to the room and made it for us also l wanted some ice to have a drink after we came back from tea and she went and got me some. Was very happy with her service at the hotel.»

«Room was absolutely filthy with cobwebs, dust, bugs and spiders. The room has not been cleaned around edges, near furniture or cornices for a very long time. There is mould and mildew in shower that should have been wiped off. Cleaners need to be replaced. Floors were unvaccummed and tiles stained and not cleaned.»

«The room was tiny, bed & 2 seat couch were uncomfortable, no bedside table. Way over priced for what you get. It was clean, very old but clean and housekeeping ladies were lovely. Total disappointment in the room. »

«Basic motel and amenities.. I have no complaints..would stay there again »

«The room was atrocious - shower not so much leaking as running, holes in blankets, barely any facilities. Folks knocking on the door all hours of the morning looking for drugs. Do not recommend.»

«We booked a 2 bedroom apartment with twin beds in 1 room and whilst the hotel was agreeable to splitting a bed, it took over 24 hours to happen. The patio had all services on it (hot water system and 2 aircon motors, 1 of which was not for this room), and the aircon drain was direct onto the patio floor, so you could not use the patio except to stand in the middle of it on a mat that was placed on it for water reasons. The apartment was advertised to have aircon, but it was in the loungeroom ...

«The staff were excellent, the meals were really good and wee priced. My only gripe was the tv channels.»

«Perfect for my requirements »

«Staff were fabulous. Clean and relaxing. »

«Only one disabled parking spot for a 60-room hotel. They allowed people without disabled parking permits to use the only available disabled parking place. I raised this with management and they didn't care. I am disabled and need a disabled parking place. No convenience items in the rooms. You have to buy them from a vending machine, for example toothbrush is $7 x 4 of us = $28, can of coke $5.50. small water $3.50... no microwave or toaster in the room, the soap provided was like a bar of wax, ...

«Kitchen was clean , but no tea towel or cloth for wiping surfaces ? 2nd bathroom only had 1 small working can light , very dark and we had to take bedroom lamp in for safety . Shower grout was very mouldy . 1 extra pillow in wardrobe, no pillow case for it and no extra blanket anywhere . Plenty of restaurants nearby , good variety. Bit of a trek to nearest supermarket for milk ect .»

«The room is very clean, the staff is very friendly.»

«The room wasn’t cleaned prior to our stay. There were faeces in the toilet, dead bugs, and the shower head was faulty, hair on the bed side tables. »

«Shift staff not helpful n even cause nuisance to guest travel from far . After payment made, they will treat u like disposable commodity. A middle eastern front worker even question my receipt from hotel.com even though it is clearly shown paid with receipt details. What a joke . He just want to test my patience with lots of tricks jjust to make me find another motel after payment made. What a shame. Room is in appalling condition, mouldy smell, lots of hairs n dirty linens. Room far from ...