Hoteller i Franklin

«The room was not ready. We waited 45-1hr. Then the mirror in bathroom was not clean had handprints all over. There wasn't a bath mat, there were only two bath towels one for each guest. Toiletries were enough for two people. TV would not come on desk personnel stated outage?? The breakfast buffet was excellent!! Checked out early since tv not working. No offer to check it out other than say there was a power outage. I rate this 3 only because a great breakfast buffet. The Lobby was clean! I ...

«This was a great place to stay for a nearby baseball tournament. The staff was very friendly, everything was very clean and the children enjoyed the pool and breakfast.»

«Great Hotel would have given it 5stsr rating if not for bootprints all over the tiles, crumbs on the floor and some accumulated hairs on the floor by the bed. Still would recommend this so long as you get a clean room. I was so tired from travel that I just didn’t have the energy to go to the reception and complain. »

«The front desk clerk. i forgot his name he was so personable. We loved it here we got two rooms they are a little cold when you walk in but it was welcomed in the Texas heat and humidity.. Breakfast was great. We really enjoyed staying here and will definitely stay with this brand again.»

«Very well maintained, and the Staff went above and beyond with hospitality. Will definitely recommend to everyone coming to this area.»

«Our room was HOT and very uncomfortable even though we had the a/c on 65!!!!»

«Big clean room...nice and quiet»

«Super comfortable bed! Very nice room for what we need. Very friendly and accommodating staff. The only complaint I have is that our key cards stopped working 5 times over a period of 3 days. We tried storing the cards in different locations that would avoid deactivating them, but that did not seem to make a difference.»

«We have stayed at this property a few times. Always super clean and we have never had a bad stay. 10/10»

«Very nice property. Cute area of downtown Bryan. Just know that the train comes thru all night!»

«All around great place to stay»

«This formerly independent hotel was just purchased by a major name brand a few weeks before our stay, and they were right in the middle of the major makeover while we were there. The hotel is in desperate need of updates, deep cleaning, and repairs, which they were working on, but there was junk everywhere, doors, mattresses, & appliances lining the hallways & lobby, construction noise early in the mornings, etc. I get it, they're working on it, but our stay was definitely not typical. None of ...

«Only disappointment was dogs not permitted.»

«We came in for the Brazos Valley Horse Auction. Needed a place to stay for the weekend that was close to sale barn. The staff was super friendly and very helpful. The rooms were clean, well maintained, and very refreshing after being outside all day!»

«The room was plenty comfortable,ice machine didn’t work /—although the front desk staff was great and accommodating normal needs..»

«Black/rusty water flowed briefly into the tub upon opening, hot water faucet leaked into the tub and sink did not drain but very slowly. Hover, the room was spacious and quiet. The A/C was very effective and the bed and pillows very comfortable »

«Room is always super, the cleaning staff are some of the best!!!!!»

«The property was very clean and the bed linens smelled fresh. The staff was super friendly and pleasant to talk to. However, the property is very dated. There is scraped paint on the doors, and rust around the door frames. The a/c was extremely loud, but functional. We only needed a place to sleep, so it suited our purpose. This is an absolutely no frills place, but the staff and cleanliness make up for that (kudos to the housekeeping staff). Bonus: Penny’s Diner, in the parking lot, had great ...

«Everything was mostly subpar. The TV didn’t even work and they refused to be helpful…»