Hoteller i Franklin Grove

«The description said "private balcony" there was no private balcony in the room. There were also tiny tiny bugs in the sink. We asked for an extra hour after checkout, the lady seemed so annoyed and responded with "I can do an extra 30 minutes". Our biggest problem was the no balcony.»

«Estaba todo bien. La pasamos súper y para el precio 👍»

«Everything was perfect! Excellent customer service and nice/clean rooms!»

«I was only here for one night. Travel frequently and good place to crash for the night. Get river view as road noise may be a bother to some.»

«Was not what expected but a very nice surprise. Everything about it was great.»

«The staff, Meadow, was very helpful and kind. We were welcomed with bottled waters and treats for my grandkids. She was very attentive and made sure that we had everything we needed. The hotel is beautiful, clean, and the beds were very comfortable. My grandkids really enjoyed breakfast. Overall an amazing experience!»

«I didn’t stay here they canceled my reservation due to them being fully booked and then they didn’t return my money for them canceling my reservation so I can’t rate the rooms but the service I received was horrible and unfortunately unprofessional for not refunding me my money it was you who cancelled my reservation that was already paid for in full»

«Entered property and lobby was fine. Staff person check us in and was very pleasant. Got to our room and it was awful. Stained sheets and bed comforter, unfinished ceiling work in bathroom. Very disturbing and did not sleep as a result. Will never stay at this brand again!»

«I tried typing out my experience and ran out of allotted characters. So here's a rundown... - Dirty - Very poorly maintained rooms (lights didn't work, hot water is under cold spigot, etc.) - Malfunctioning hottub - Unclear serving times for breakfast - Breakfast not out when they said it would be... Staff standing there like the wicked queen determining when the horde of people waiting would be allowed to eat cake They are in the midst of construction and in my opinion are not ready for ...

«Friendly staff.»