Hoteller i Franklin Grove

«The description said "private balcony" there was no private balcony in the room. There were also tiny tiny bugs in the sink. We asked for an extra hour after checkout, the lady seemed so annoyed and responded with "I can do an extra 30 minutes". Our biggest problem was the no balcony.»

«Estaba todo bien. La pasamos súper y para el precio 👍»

«Everything was perfect! Excellent customer service and nice/clean rooms!»

«I didn’t stay here they canceled my reservation due to them being fully booked and then they didn’t return my money for them canceling my reservation so I can’t rate the rooms but the service I received was horrible and unfortunately unprofessional for not refunding me my money it was you who cancelled my reservation that was already paid for in full»

«The staff, Meadow, was very helpful and kind. We were welcomed with bottled waters and treats for my grandkids. She was very attentive and made sure that we had everything we needed. The hotel is beautiful, clean, and the beds were very comfortable. My grandkids really enjoyed breakfast. Overall an amazing experience!»

«I was only here for one night. Travel frequently and good place to crash for the night. Get river view as road noise may be a bother to some.»

«The hotel was horrible. First sign was totally white door cards-no hotel insignia, in a folded piece of paper. They had put carpet on top of carpet, tile on top of tile. We had to force the entry door open, force the bathroom door open. Top of toilet had been broken and glued back together, the flush handle was broken. You had to take the top off and pull the chain to flush. Couldn’t take a bath-sign said not to use any kind of plug. Tub filled with water the whole time we were showering. Not ...

«I tried typing out my experience and ran out of allotted characters. So here's a rundown... - Dirty - Very poorly maintained rooms (lights didn't work, hot water is under cold spigot, etc.) - Malfunctioning hottub - Unclear serving times for breakfast - Breakfast not out when they said it would be... Staff standing there like the wicked queen determining when the horde of people waiting would be allowed to eat cake They are in the midst of construction and in my opinion are not ready for ...

«Was not what expected but a very nice surprise. Everything about it was great.»

«Friendly staff.»