Hoteller nær Franklin Cider Mill

«The staff was very helpful and the place was very clean»

«Parking was weird but great location»

«Second stay. Very nice hotel. Friendly staff. There 5 days..no housekeeping services. Had to request towels DAILY. One day none available..BUSY..SHORT STAFFED. Linen was NEVER changed during a 5 day stay.»

«Stayed for one night. The only issue was the initial room we were allocated was not cleaned. However, stuff was quick to rectify the issue and allocated us a new room.»

«The kitchen garbage disposal did not work, my power was out at my home so I decided to get a room and I bought $200 worth of groceries and wasn’t able to utilize the sink, I reported right away, I stayed for three days and no one ever came. Upon arrival some kids were left alone which cause a fire in the microwave so my first room was smoky and my clothes were smoky just from walking up the hall. They did move my room and then I had the sink issue. Overall the hotel is beautiful, No one ever ...

«The front desk manager afif went above and beyond and was exceptional»

«Room was clean but not as clean as it should have been room was dusty and one of the beds blanket had dust on it.»

«Rude and, at times, passive aggressive staff. When we only asked about our refrigerator because it was barely cooling, the first response we got was, “No, you can’t switch rooms,” even though we never asked. The pool had no circulating water and didn’t look safe or clean enough to swim in. Our room key wouldn’t open the pool door, so we had to have the front desk let us in. There was no explanation about the pool’s condition, and during our three day stay we didn’t see a single person using ...

«Staff was helpful and we were able to check in a hour early which was nice because we drove 2 hours away and we were tired. Our room was clean with plenty of towels thanks.»

«the bathrooms are weird front desk staff was wonderful»

«This Hotel is very clean with updates in room as well bath. Breakfast is great with good coffee. But for privacy we prefer higher level rooms, and they didn't grant us that. Next day storms hit the area and power outages were everywhere. Hotel has generator but only delivered power into the lobby but not the rooms, so they were hot. I know this is not the staff fault, but I feel staff can do better to comfort customers.»

«I book here a lot, the rooms are always clean .»

«Kudo to the staff»

«Didn’t think it was worth the price, paid for a nicer room said newly renovated but we didn’t get that impression, bathroom especially»

«I had called in advance to asked if they had any construction going on and asked about the pool. They told me no there’s no construction there and that the pool was open. I get there there was construction going on. Construction on my floor which it was the 3 floor and they construction on the second floor. Which it woke me up at 8 o’clock in the morning on Thursday and 9 o’clock on Friday. Far as the pool it was open but they didn’t tell me that it’s adult swim between 9pm to 10pm. My grandkids ...

«Great location, clean, good breakfast included.»

«Jacuzzi!»

«Very beautiful room, and very friendly/helpful staff.»