Hoteller nær Francis Street Beach

«The staff used to be much better and interested in clients, the property also used to be boutique and now it feels corporate and it is three times the price»

«5 star treatment»

«Quiet. Uncomplicated. Staff was helpful when needed but allowed your privacy as well. Lovely stay. Want to come back soon and would stay there again immediately.»

«Very small and dark room with very small bathroom for a very high price. Pool is NOT heated. Shower is open so water sprays everywhere. No counter space. Not enough towels and did not provide fresh glasses or water bottles every day. Food at bar is ok. Lost my sunglasses and no one returned them from pool staff.. The only perks are walkable to beach and downtown and the property gardens are nice. Otherwise no reason to return here.»

«If you’re going to Nantucket and looking for a conveniently located place to stay, you won’t find anything better than the Jared Coffin House. When we arrived at the ferry, I called the hotel and they sent their courtesy vehicle down to pick up all of our items and we were able to walk around town until our hotel room was ready. For the rest of the trip it was so nice to have a place close by to go in the middle of the day to use the restroom before we continue doing whatever we needed to do. ...

«Property is unattended and there is no method of contacting the Innkeeper other than by mobile phone. There was no TV in our room abut if you wanted to watch TV, there is a screen in the communal area. Room was exceptionally clean and well presented and the bathroom facilities were first class. A self service breakfast was included in the room cost and was more than adequate with a good selection of breads/fruits/pastries/hot & cold drinks. The location is a 15 minute walk from downtown ...

«Great location, great staff»

«We had such a beautiful time at the White Elephant. There’s nothing that’s not taken care of. The staff is amazing. The cottages are beautiful. Anything we needed they helped us with. Perfect place to stay for a couple or a family.»

«Great»

«Beautiful quaint B/B»

«I would expect there to be more frequent transport available to take guests between town and hotel. Only one an hour is not enough. I would expect coffee in the room and not have to go to lobby. The staff did not help much when it looked like a storm might strand us at the hotel, I had to do all the investigating - fortunately we were able to get a ferry. It’s not a hotel for anyone wanting to be anywhere than in their room. And in the bad weather we had on our stay it felt empty and lifeless ...

«There are too many negatives to comment on but here are a few. The fact that this hotel was rated 9.2 on Expedia is an absolute joke. On top of the poor quality, the room was more expensive than any hotel I have ever stayed in whether it was the Four Seasons in Maui or the Mandarin Oriental in London or San Francisco. Some examples: - The hotel is nowhere near the beach or town. Make sure you understand that. - The pool was empty. - The showers near the pool (for cleaning up after the beach) ...