Hoteller nær Fort William historiske park

«The rooms are clean, love that there is no carpet in the rooms. Staff are friendly, and helpful. The restaurant does not offer room service. The pool was a nice size but not refreshing it was like sitting in a warm bathtub.»

«The hot included breakfast great. Staff were friendly. Bed was comfy. Only complaints - the water pressure seemed low and the bathroom door didn’t lock. Nothing that ruined the trip. I often stay at Hyatt house when travelling and will continue.»

«We've stayed here many times previously without issue. We apparently were messaged about an hour to an hour and a half before check-in that the A/C was not working. Quickly checking Expedia, of course there were no rooms available at any Thunder Bay / Expedia properties (likely due to wildfire evacuations/general status of Thunder Bay accommodations/vacancy now). Quick search of the other hotel branded websites yielded the same result, nothing available anywhere. While checking in we ...

«Clean and comfortable room. Excellent breakfast and great service!»

«Staff very helpful and knowledgeable»

«Nice welcoming by the host. The WiFi was very bad, dark and tramped room. Outdated facilities. Because of other visitors, I did not get much sleep. They kept on knocking on their friends doors outside our door. Finally my houseband had to go out in the hallway and tell them to be quiet. Afterwards it got more quiet. Building in great need of updating. I would not come back but I am grateful to have a bed to sleep in, when the alternative would be sleeping in the car. »

«Car had two windows smashed out in the parking lot.»

«Very clean, loved that it was roomy and had everything we needed. Staff was amazing. Great communication.»

«the sink was clogged»

«Love this hotel. Beautiful view of the water. The pantry stocks all of our favourites. We will be back!»

«We were a little concerned when we arrived, as another guest's vehicle had been vandalised - windshield smashed and glass everywhere. There were no further incidents during our stay. Hotel staff were friendly & helpful, although we were not given the ticket for our free breakfast which delayed us eating. It was resolved in a timely manner though. An old, historic hotel and beautiful views over the water.»

«Great and courteous staff! Room very clean!»

«Property was very run down and staff would not confirm if pool was useable. Be very aware of the non-refundable policy! Manager refused a refund stating that new plants and some new furniture were put by the pool to update it. We were very disappointed with this property and response to our concerns from management.»