Utsikt fra rommet

Anmeldelser av Diplomat Beach Resort Hollywood, Curio Collection by Hilton

4.5 out of 5

Anmeldelser

8,2

Veldig bra

Rangering på 10 − Utmerket. 1141 av totalt 2123 anmeldelser." "
Rangering på 8 − Bra. 402 av totalt 2123 anmeldelser." "
Rangering på 6 − Grei. 240 av totalt 2123 anmeldelser." "
Rangering på 4 − Dårlig. 165 av totalt 2123 anmeldelser." "
Rangering på 2 − Forferdelig. 175 av totalt 2123 anmeldelser." "

8,4/10

Renhold

8,2/10

Personale og service

8,0/10

Fasiliteter

8,4/10

Overnattingsstedets bygg og tilstand

8,4/10

Miljøvennlige løsninger

Anmeldelser

4/10 – Dårlig

Bård

Reiste med familie
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i august 2023
Svar fra Denitsa G den 5. sep. 2023
Thank you for your feedback! I hope to host you again soon!

4/10 – Dårlig

Verifisert reisende

Reiste med familie
Likte ikke: Renhold, personale og service og romkomfort
Bodde her 5 netter i desember 2021

10/10 – Utmerket

Ursula

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Had a great time! Beautiful hotel. The security at the pool was little aggressive but we spoke with the manager and it was resolved. Also, we didn’t get our room cleaned but it was memorial weekend and the hotel was super packed.
Bodde her 3 netter i mai 2024

10/10 – Utmerket

rafael

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent service in general Great at check in and check out Fast valet parking service
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Karen

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
One of the best hotels I have stayed at with tbe family. Beach front and the food & cocktails are amazing! The only negative thing I have to sag its the check in...it will take you around 45 min to finally get your room card but other than that I will give it a 5 star!
Bodde her 2 netter i mai 2024

10/10 – Utmerket

GHARDAH og Los Angeles

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The place is very convenient and walkable to restaurants. Clean property & workers are very accommodating.
Bodde her 2 netter i mars 2024

10/10 – Utmerket

Alexander

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Kid friendly.
Bodde her 2 netter i mai 2024

6/10 – Grei

Ivis

Reiste med partner, Reiste med familie og små barn, Reiste med familie, Reiste med en gruppe
Likte ikke: Renhold, personale og service og fasiliteter
My room 1455 was not properly cleaned we are a family of 4 they only put three towels and three coffees, I called and requested more towels and coffee, nothing never came! The hotel was way too crowded pool service was extremely slow! We had to wait 45min for our food! We had daily beach lounge included in the resort fee and they wanted to charge us for lounge chairs at the beach! The sink was constantly overflowing and the shower had no pressure! The only thing I liked was my balcony view!
Bodde her 3 netter i mai 2024

10/10 – Utmerket

Debora

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The property was Amazing. Plenty of space and food options in door restaurants and cafe
Bodde her 2 netter i mai 2024

10/10 – Utmerket

Hany

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I love this hotel😍😍😍😍😍
Bodde her 2 netter i mai 2024

8/10 – Bra

Gordon

Reiste med familie
Likte: Fasiliteter
Overall liked the stay. Not sure it was worth the money spent . Definitely needed updating.
Bodde her 2 netter i mai 2024

10/10 – Utmerket

Joshua

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 4 netter i mai 2024

8/10 – Bra

Jared

Reiste med partner
Only had one grumpy staff member.
Bodde her 2 netter i mai 2024

8/10 – Bra

laura

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Our only complaint is the food. It’s more “all inclusive “ quality. I expected better quality especially for the price.
Bodde her 4 netter i mai 2024

8/10 – Bra

Jared

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Expensive parking everywhere you go.
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Vicki

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Kid friendly fantastic time! The pool and outdoor bathrooms were not clean! The pool had chicken nuggets and all kinds of food floating along the sides. The bathroom floors were not clean nor were stalls!
Bodde her 2 netter i mai 2024

10/10 – Utmerket

Daniel

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra General Manager den 27. mai 2024
Dear Daniel,We appreciate the perfect rating! Thank you so much for being our guest. We hope you’ll join us again for another comfortable stay the next time you're in the area!

4/10 – Dårlig

Milagros

Reiste med partner
We’ve been staying at the Diplomat for years and hadn’t been there for a while. It’s not so clean like before and the guest service’s is awful. We asked for our complimentary waters and they just said they didn’t have any. The day we were checking out we had put up the do not disturb sign and the housekeeper knocked really hard on our door at 9:30am. When I peaked my head outside she just screamed check out never looked back at me. I can continue but it’s way too much. Oh we got 2 margaritas with spoiled lime juice and were charged $63.50. They said they would make up for it and never did and so on and on and on…
Bodde her 2 netter i mai 2024
Svar fra General Manager den 27. mai 2024
Dear Milagros,Thank you for your review. We're very sorry to hear your recent stay with us was not up to standards, and we'd like to take this moment to offer our sincerest apologies. We will retrain our team on how to deliver nothing but the best in service, and we thank you for your feedback, which allows us the opportunity to improve the experience we provide our guests.

8/10 – Bra

Frances

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
I truly enjoyed the lobby it was so beautiful all the plants, palm trees area . I loved sitting there to read and have my lunch or dinner . Everyone was so nice . I would definitely come back.
Bodde her 4 netter i mai 2024
Svar fra General Manager den 25. mai 2024
Dear Frances,Thank you for your wonderful review! We're delighted you enjoyed our beautiful lobby with its plants and palm trees, making it a perfect spot for reading and dining. It's great to know our team contributed to your positive experience. We look forward to welcoming you back to The Diplomat Beach Resort Hollywood soon!

10/10 – Utmerket

NAKIA

Likte: Renhold
Everything was very nice
Bodde her 4 netter i mai 2024
Svar fra General Manager den 25. mai 2024
Dear Nakia,Thank you for choosing The Diplomat Beach Resort Hollywood and for sharing your five-star rating! We are delighted to hear that everything was satisfactory during your recent stay. It was a sincere pleasure to host you and we look forward to welcoming you back soon.

10/10 – Utmerket

Antonio og Greer

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great front desk , but the housekeeping needs more attention
Bodde her 6 netter i mai 2024
Svar fra General Manager den 23. mai 2024
Dear Antonio,Thank you for taking the time to leave this review. We apologize for the inconvenience you experienced during your stay. Your opinion matters, and we appreciate your honesty. Given the opportunity, we would like to provide you with the welcoming environment you deserve. We hope you consider staying with us again.

10/10 – Utmerket

Angelica

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Highly recommend! We will be going back soon!
Bodde her 3 netter i mai 2024
Svar fra General Manager den 23. mai 2024
Dear Angelica,We're delighted to have earned your recommendation. It's important to us to ensure our guests have a comfortable, welcoming stay, and we trust that was the case for you. Please return to The Diplomat Beach Resort Hollywood soon for an even better time.

10/10 – Utmerket

Arlein

Reiste med partner, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was a great stay . Amazing pool fun and hotel decor
Bodde her 2 netter i mai 2024
Svar fra General Manager den 22. mai 2024
Dear Arlein,Thank you for choosing The Diplomat Beach Resort Hollywood! We are thrilled you enjoyed your stay, and we appreciate your compliments on our immaculate decor and relaxing pool area. It was a pleasure having you here, and we look forward to welcoming you back for another delightful stay in the future.

10/10 – Utmerket

Torius

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i mai 2024
Svar fra General Manager den 22. mai 2024
Dear Torius,We're glad you enjoyed your stay and appreciate your five-star rating. We hope to welcome you back to our beachfront escape during your next trip to South Florida!

4/10 – Dårlig

Nancy J og New Orleans

Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Bodde her 3 netter i mai 2024
Svar fra General Manager den 22. mai 2024
Dear Nancy,Guest satisfaction means everything to our team, so we're of course disappointed to see that your stay with us did not meet to your expectations. Feedback helps us make effective changes that improve the overall experience for all guests, so we hope you will consider reaching out to share how we could have served you better.

10/10 – Utmerket

vania

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Excellent
Bodde her 1 natt i mai 2024
Svar fra General Manager den 22. mai 2024
Dear Vania,Thank you for your review! We're delighted to hear about your positive experience at The Diplomat Beach Resort Hollywood. Your satisfaction means a lot to our team, and we look forward to welcoming you back for another outstanding stay.

10/10 – Utmerket

vania

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent
Bodde her 2 netter i mai 2024
Svar fra General Manager den 22. mai 2024
Dear Vania,Thank you for your five-star rating of The Diplomat Beach Resort Hollywood! We're thrilled to hear you had a fantastic experience, and we look forward to welcoming you back for another exceptional stay in the future!

10/10 – Utmerket

Eliane G S

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It’s was great to be there for the 5° time. I’ll be back for sure. No complain at all.
Bodde her 4 netter i mai 2024
Svar fra General Manager den 19. mai 2024
Dear Eliane,We're delighted to welcome you back again to The Diplomat Beach Resort Hollywood! Your loyalty means the world to us, and we're thrilled to hear your experiences are consistently enjoyable. We can't wait to host you again for many more memorable stays in the future.

10/10 – Utmerket

Diana

Reiste med familie og små barn, Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Beautiful property and excellent amenities. However, because we were there over Mother’s Day weekend the crowd was more than the outdoor restaurant might have anticipated and the the waiting time to receive our food order was well over an hour.Also, to my dismay, we found a steak knife laying on the tile around the pool where children were playing. We returned the knife to the staff which was very apologetic.
Bodde her 2 netter i mai 2024
Svar fra General Manager den 19. mai 2024
Dear Diana,Thank you for your compliments on our beautiful property and excellent amenities. We're glad your overall experience was positive, and we appreciate your patience during the busy Mother's Day weekend. Your feedback is greatly appreciated. Please come see us again soon.

10/10 – Utmerket

Daniela

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Expensive
Bodde her 1 natt i mars 2024
Svar fra General Manager den 19. mai 2024
Dear Daniela,We always appreciate feedback from our guests, and we're happy to see your overall stay was pleasant. Regarding our rates, we work hard to keep them competitive, so we're sorry to hear you felt that was not the case. Should you find yourself back in the area, please come see us again.

10/10 – Utmerket

Duany

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very good
Bodde her 1 natt i mai 2024
Svar fra General Manager den 19. mai 2024
Dear Duany,It was a pleasure hosting you at The Diplomat Beach Resort Hollywood! We're glad you enjoyed your visit, and we hope to see you again soon.

10/10 – Utmerket

melissa

Reiste med partner, Reiste med familie og små barn
Likte: Fasiliteter og overnattingsstedets bygg og tilstand
Everything at the hotel was wonderful. The only thing that needs improvement is there is absolutely nothing to eat after 10 PM in the hotel. The valet told me to Uber somewhere to get food. They don’t even have a little snack shop .the second thing was the valet they were totally overwhelmed, and it took forever to get our car. The parking lot was full and we had to park across the street. The parking lot was full and we had to park across the street.
Bodde her 1 natt i mai 2024
Svar fra General Manager den 19. mai 2024
Dear Melissa,We always appreciate hearing from our guests, and we're glad your overall stay was pleasant. However, we apologize for any inconvenience with the onsite dining hours and for any difficulties with parking. We'll keep your comments in mind, and we hope to see you again soon.

8/10 – Bra

Christina

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
I did like the how the staff was accommodating. I wish the shower stall was bigger. The overall hotel was very nice.
Bodde her 2 netter i mai 2024
Svar fra General Manager den 17. mai 2024
Dear Christina,Thank you for leaving us a review. We are glad our team was able to accommodate your needs and that you enjoyed your stay. Rest assured, we will take your feedback regarding the shower into consideration as we continuously strive to make improvements for our guests. Your comments are appreciated, and we look forward to welcoming you back to The Diplomat Beach Resort Hollywood again in the future.

10/10 – Utmerket

Svjetlana

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everything good
Bodde her 3 netter i mars 2024
Svar fra General Manager den 17. mai 2024
Dear Svjetlana,We're so happy that you enjoyed everything about your stay! It was our pleasure to host you at The Diplomat Beach Resort Hollywood. Thank you so much for the perfect rating, and we hope to see you again soon.

10/10 – Utmerket

KIRK

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice stay
Bodde her 3 netter i mars 2024
Svar fra General Manager den 16. mai 2024
Dear Kirk,Thank you for your wonderful five-star review. We are delighted you enjoyed your stay at The Diplomat Beach Resort Hollywood and look forward to welcoming you back for another great visit.

10/10 – Utmerket

Donna

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Amazing stay overall
Bodde her 5 netter i mai 2024
Svar fra General Manager den 16. mai 2024
Dear Donna,Thank you for your review and for giving us a perfect rating! It's wonderful to know you thoroughly enjoyed your recent experience at The Diplomat Beach Resort Hollywood, and we hope to have the pleasure of your company again soon.

10/10 – Utmerket

Steven

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i april 2024
Svar fra General Manager den 16. mai 2024
Dear Steven,Thank you for being a great guest, as well as the five-star review! It was our pleasure to accommodate your needs while you were here, and we hope to welcome you back to our Resort during your next stay in South Florida.

10/10 – Utmerket

Becky

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra General Manager den 16. mai 2024
Dear Becky,We're glad you enjoyed your stay and appreciate your five-star rating. We hope to welcome you back to our beachfront escape during your next trip to South Florida!

10/10 – Utmerket

John Robert og Melbourne

Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Clean, nice and great atmosphere at the lobby bar
Bodde her 2 netter i mai 2024
Svar fra General Manager den 15. mai 2024
Dear John,Thank you for choosing The Diplomat Beach Resort Hollywood and for sharing your kind review. We are delighted you enjoyed our clean accommodations and welcoming atmosphere at the lobby bar. It was truly a pleasure having you here, and we'd be delighted to welcome you back.

2/10 – Forferdelig

Mayank

Bodde her 2 netter i mai 2024
Svar fra General Manager den 16. mai 2024
Dear Mayank,Guest satisfaction means everything to our team, so we're of course disappointed to see that your stay with us did not meet to your expectations. Feedback helps us make effective changes that improve the overall experience for all guests, so we hope you will consider reaching out to share how we could have served you better.

6/10 – Grei

JORGE L

Likte ikke: Renhold og personale og service
No lo recomiendo para familias con niños no reciben la basura y la música alta con bajo fuerte , además mucha bebida alcohólica y Mariguana
Bodde her 1 natt i mai 2024
Svar fra General Manager den 16. mai 2024
Dear Jorge,While we thank you for being our guest and sharing your feedback, we are sorry to hear your stay didn't meet your expectations. Rest assured, we take your concerns very seriously as we strive to provide nothing but the best for our great guests. We will certainly share your concerns with our team to ensure we are meeting our high standards of comfort, cleanliness, and convenience going forward. Thank you for your review, and we would be grateful to have another opportunity to impress you in the future.

6/10 – Grei

JORGE L

Fuimos con mis hijos y nietos pequeños por el día de las madres , un hotel con tantos huéspedes debe tener más empleados de limpieza en el área de playa y piscina , nunca había visto tanta comida y bebidas en el borde de la piscina , no se podía caminar además de una peste a MARIGUANA, nosotros no usamos el área de la piscina más bien la playa , hay que tener restricciones y pensar que son familias con niños y contratar más empleados para q mantengan esas áreas limpias , los cestos de basura al tope , si son personas decentes y con niños no lo recomendaría
Bodde her 1 natt i mai 2024
Svar fra General Manager den 16. mai 2024
Dear Jorge, Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced during your Mother's Day visit. Rest assured, we take your concerns seriously and will address them with our team to ensure we are meeting our high standards of guest satisfaction going forward. Nevertheless, it was a pleasure to welcome you and your family here. We appreciate your understanding and hope to welcome you back for an improved experience in the future.

6/10 – Grei

Hector

Reiste med familie
THE FOOD IS NOT WOOD the restaurant staff is not profecional
Bodde her 2 netter i mai 2024
Svar fra General Manager den 15. mai 2024
Dear Hector,While we always appreciate hearing from our guests, we are surprised and saddened to see you had a disappointing experience. Our team and dining options are usually considered some of the best in the business, so we apologize that this wasn't your experience. We will review your concerns and our high standards to ensure we always offer our best. We hope to have another opportunity to welcome you back and impress you further.

10/10 – Utmerket

Donta

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Everything
Bodde her 2 netter i mai 2024
Svar fra General Manager den 14. mai 2024
Dear Donta,Thank you very much for the five-star review! We are delighted that you had a truly exceptional experience with us. It was our honor to have you join us at The Diplomat Beach Resort Hollywood, and we look forward to your next visit.

8/10 – Bra

Yurnet

Likte: Personale og service
Demasiadas personas y muy pocas sillas no había donde sentarse y el restaurante de la playa tremenda demora para poder sentarse almorzar
Bodde her 1 natt i mai 2024
Svar fra General Manager den 14. mai 2024
Dear Yurnet,Thank you for your review. We are delighted to see that your stay with us was a satisfactory one overall. However, we apologize for any inconvenience you experienced at our beach restaurant. We strive to make improvements for the benefit of our guests, so we will share your comments with our team to ensure any opportunity for potential change is seized. It was a pleasure having you here, and we hope to welcome you back in the future.

10/10 – Utmerket

Yoandry

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Love this place!!! Room with a view partial view to the city and ocean. Staff always friendly and helpful. Definitely coming back soon!
Bodde her 1 natt i mai 2024
Svar fra General Manager den 13. mai 2024
Dear Yoandry,We're delighted you enjoyed your stay at The Diplomat Beach Resort Hollywood! It's great to know that our beautiful views and friendly staff helped make your visit memorable. The next time you're in town, please come see us again.

6/10 – Grei

ISABELLA

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel is beautiful and well maintained. Staff is great. Unfortunately they play thundering music/ noise at the pool.
Bodde her 1 natt i mai 2024
Svar fra General Manager den 14. mai 2024
Dear Isabella,Thank you for being our guest and sharing your valuable feedback. While we are delighted you enjoyed our beautiful property and great team, we are sorry you were inconvenienced by the noise at the pool. We constantly strive to make improvements, and we will be sure to share your comments with our team. Nevertheless, it was a joy having you here at The Diplomat Beach Resort Hollywood, and we look forward to welcoming you back and impressing you further in the future.

10/10 – Utmerket

Natan

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
The hotel was great.
Bodde her 1 natt i mai 2024
Svar fra General Manager den 13. mai 2024
We are thrilled to have received your five-star rating. Additionally, it is fantastic to learn you enjoyed your stay at The Diplomat Beach Resort Hollywood. Hopefully, we will see you again soon, as it was a pleasure hosting you!

10/10 – Utmerket

Naidelys

I love this place
Bodde her 1 natt i mai 2024
Svar fra General Manager den 13. mai 2024
Thank you for your stellar review! It was a pleasure hosting you at The Diplomat Beach Resort Hollywood.

10/10 – Utmerket

Jessica Diffin randal

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great property but incredibly expensive - would not recommend for long family stays. Sub par bar food was at least 200 for a family of 4. 3 waters - 20 dollars
Bodde her 3 netter i mai 2024
Svar fra General Manager den 13. mai 2024
Dear Jessica,Thank you for being our valued guest and taking the time to share your feedback. While we are glad to see your perfect rating and hear your praise about our property, we also see your concern about the pricing. We do our best to stay fairly priced in the surrounding market and accommodate our features and atmosphere into the overall value. That said, your concern will be shared with our team to ensure any opportunity for improvement is seized. It was an honor to have you join us, and we would love the opportunity to welcome you back the next time you're in the area.