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Anmeldelser av Comfort Suites Sawgrass

2.5 out of 5
Comfort Suites Sawgrass
8301 West Commercial Boulevard, Tamarac, FL

Anmeldelser

7,0

Bra

Rangering på 10 − Utmerket. 281 av totalt 1003 anmeldelser." "
Rangering på 8 − Bra. 302 av totalt 1003 anmeldelser." "
Rangering på 6 − Grei. 182 av totalt 1003 anmeldelser." "
Rangering på 4 − Dårlig. 107 av totalt 1003 anmeldelser." "
Rangering på 2 − Forferdelig. 131 av totalt 1003 anmeldelser." "

7,2/10

Renhold

7,6/10

Personale og service

6,6/10

Fasiliteter

6,8/10

Overnattingsstedets bygg og tilstand

6,6/10

Miljøvennlige løsninger

Anmeldelser

2/10 – Forferdelig

Felipe de Jesus

Reiste med familie
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
El sofá cama estaba muy sucio, además de que la habitación olía muy mal y el personal no amable y no le importaba
Bodde her 1 natt i april 2024

6/10 – Grei

Deanka

Likte ikke: Renhold
The property overall was ok, the rooms could be upgraded a bit and more options for breakfast.
Bodde her 8 netter i april 2024
Svar fra Shawnika Edwards den 20. apr. 2024
Thank you for your feedback and your stay. We apologize that your stay did not meet your expectations. We will utilize your comments to make improvements.

10/10 – Utmerket

Magid og Dearborn

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Larger rooms. No issues
Bodde her 4 netter i april 2024
Svar fra Shawnika Edwards den 20. apr. 2024
Thank you for taking the time to complete our survey. We value our guests' satisfaction and hope to see you again soon

10/10 – Utmerket

Tammie

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Good service. Fast and efficient check in process. Ladies at breakfast were very accommodating and food was hot and fresh each day.
Bodde her 4 netter i april 2024
Svar fra Shawnika Edwards den 16. apr. 2024
Thank you for your feedback and your stay. Our guests are our highest priority and we look forward to hosting you again.

10/10 – Utmerket

Marcia

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The breakfast was good and the staff was pleasant.
Bodde her 2 netter i april 2024
Svar fra Shawnika Edwards den 14. apr. 2024
Thank you for your feedback and your stay. Our guests are our highest priority and we look forward to hosting you again.

4/10 – Dårlig

Rosa

Likte ikke: Renhold og personale og service
It was not clean
Bodde her 4 netter i april 2024
Svar fra Shawnika Edwards den 14. apr. 2024
Thank you for your feedback and your stay.

4/10 – Dårlig

Kyle

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i april 2024
Svar fra Shawnika Edwards den 12. apr. 2024
Thank you for your feedback and your stay. We apologize that your stay did not meet your expectations. We will utilize your feedback to make improvements.

8/10 – Bra

Rosbehily

Likte: Personale og service og overnattingsstedets bygg og tilstand
Todo bien las sábanas que no estaban del todo limpias .
Bodde her 3 netter i april 2024
Svar fra Shawnika Edwards den 10. apr. 2024
Thank you for your feedback and your stay.

4/10 – Dårlig

Toni B

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel room was near the front desk/dining area, there was constant noise, the bathroom was dirty, front desk staff were having their own personal conversation and didn't appear to want to stop to check us in. No welcome, no smiles. Would not recommend this property.
Bodde her 2 netter i april 2024
Svar fra Shawnika Edwards den 9. apr. 2024
Thank you for your feedback and your stay. We apologize that your stay did not meet your expectations. We will utilize your comments to make improvements.

8/10 – Bra

Antonio R.

Reiste med partner
Likte: Renhold, personale og service og fasiliteter
Todo estaba en buenas condiciones en General
Bodde her 1 natt i april 2024
Svar fra Shawnika Edwards den 9. apr. 2024
Thank you for your feedback and your stay. We hope to see you again soon!!!

10/10 – Utmerket

Francisco

Bodde her 1 natt i april 2024
Svar fra Shawnika Edwards den 27. apr. 2024
Thank you for taking the time to complete our survey. We value our guests' satisfaction and hope to see you again soon

2/10 – Forferdelig

Krystal

Reiste med familie og små barn
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Hall ways and rooms were smellly. Toiet leaked. Hot water took several minutes before coming from the shower. Breakfast was limited and unappetizing. There was construction happening in the hall ways for 5 of 7 days of our stay. Spray painting at my door prevented me from getting to the elevator to leave the room. I had to use the stairs several times to avoid workmen and due to how slow the elevator was. Room phone did not work so i called directly for new towels, i was told to come to the frontdesk with the old ones. Just overall poor hospitality.
Bodde her 6 netter i mars 2024
Svar fra Shawnika Edwards den 2. apr. 2024
Thank you for your feedback and your stay. We apologize that your stay did not meet your expectations. We will utilize your comments to make improvements. Just as an FYI, our website does reflect that there is ongoing construction being completed at the hotel.

8/10 – Bra

Tracy

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
The property was very clean. It was a good room. I will definitely stay at the comfort again maybe not this location. the staff was rude, they told me I was smoking on the property and locked me out of my room and when I asked what was going on, they said one of the housekeepers thought they smelled smoke and wasn’t sure where it was coming from I was very disappointed. also no one came to service the room to bring clean towels or anything when I left for breakfast on the checkout day and came back at 9 AM. A housekeeper was already turning my room when I had not yet checked out. I am so glad I removed my belongings that morning. I was very disappointed in the staff at this property. The hotel itself was amazing.
Bodde her 5 netter i mars 2024
Svar fra Shawnika den 1. apr. 2024
Thank you for your feedback and your stay. Your comments will be utilized to make improvements and please accept my apologies for the staff short comings.

10/10 – Utmerket

Shevon

Reiste med familie
Likte: Renhold, personale og service og fasiliteter
Awesome!! The hotel is situated in a convenient area.
Bodde her 3 netter i mars 2024
Svar fra Shawnika den 1. apr. 2024
Thank you for your feedback and your stay. We hope to see you again soon!!!

8/10 – Bra

Kimberly og Albrightsville

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra Shawnika den 1. apr. 2024
Thank you for your feedback and your stay

10/10 – Utmerket

Adriana

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Todo estuvo excelente, la atención muy buena. Están realizando remodelaciones en la propiedad pero eso no interfiere con los espacios o afecta con respecto al ruido. Lo único que mejoraría sería el desayuno, que coloquen más opciones.
Bodde her 4 netter i mars 2024
Svar fra Andrea den 25. mars 2024
Thank you for your feedback and your stay

8/10 – Bra

lashann

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff were all very helpful and polite.
Bodde her 3 netter i mars 2024
Svar fra Shawnika Edwards den 22. mars 2024
Thank you for your feedback and your stay. Our guests are our highest priority and we look forward to hosting you again.

6/10 – Grei

BobbiSue

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra Shawnika Edwards den 16. mars 2024
Thank you for your feedback and your stay.

10/10 – Utmerket

Paola

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great place to stay! Close to shops. Super friendly staff
Bodde her 5 netter i mars 2024
Svar fra Shawnika Edwards den 15. mars 2024
Thank you for your feedback and your stay. Our guests are our highest priority and we look forward to hosting you again.

2/10 – Forferdelig

Cameron

Reiste med partner
Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The bad staff and not very helpful Also please be advised they don’t take affirm
Bodde her 3 netter i mars 2024
Svar fra Shawnika den 13. mars 2024
Thank you for your feedback and your stay. Please accept our apologies for failing you in your guest expectations. Our payment options are available on the websites and it is systemically restricted.

8/10 – Bra

Annette

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Limited parking.
Bodde her 2 netter i mars 2024
Svar fra Shawnika Edwards den 10. mars 2024
Thank you for your feedback and your stay.

8/10 – Bra

Isis

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 4 netter i mars 2024
Svar fra Shawnika den 13. mars 2024
Thank you for your feedback and your stay.

10/10 – Utmerket

Angelo

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very good property. Friendly staff
Bodde her 3 netter i mars 2024
Svar fra Shawnika Edwards den 10. mars 2024
Thank you for your feedback and your stay.

8/10 – Bra

Patrice

The location was great close to many shops and Sawgrass Mall Staff service was great and the buffet breakfast
Bodde her 2 netter i februar 2024
Svar fra Andrea den 8. mars 2024
Thank you for your feedback and your stay.

6/10 – Grei

Gustavo

Likte ikke: Renhold
1. En la habitación se paseaban cucarachas. 2. El hotel durante mi estadía se encontraba pintando su interior por lo que no lo sentía agradable. 3. Ahora todos los paquetes que recibes a tu nombre de Amazon o de cualquier otra plataforma te cobran 5 dólares por cada uno cuando antes era free para el cliente. 4. El desayuno muy poco nutritivo. 5. Las camas si eran confortables. En general un hotel bastante regular pero si lo necesitas solo para descansar unas horas y si consigues un buen precio estaría bien sino busca otra alternativa.
Bodde her 5 netter i februar 2024
Svar fra Andrea den 8. mars 2024
Thank you for your feedback and your stay. Please accept our apologies for failing to exceed your expectations. Your comments will be utilized in helping us make continuous improvements

4/10 – Dårlig

Monique og Atlanta

Bodde her 9 netter i februar 2024
Svar fra Andrea den 26. mars 2024
Thank you for your feedback and your stay. We apologize that we did not exceed your expectations during your stay with us. Our guest safety and satisfaction is of high priority to us and we work diligently to ensure this. Your feedback will be used to help us make improvements and we hope that you give us another chance to host your better in the future.

8/10 – Bra

Jacques

Forretningsreisende, Reiste med familie
Didn’t like being awake at 7 am after a late check-in, for an apparent leak from the floors above. There is no floor above we are the floor above! And there was no sign of leak!
Bodde her 1 natt i mars 2024
Svar fra Andrea den 6. mars 2024
Please accept our apologies for the disturbance. In the event of a leak, we do have emergency procedures in place and work diligently to ensure that our customers are least affected. In this case, it appears that the wrong room number was communicated. Thank you for your feedback and your stay. Again, please accept our apologies for the untimely disruption. We hope to better host you in the future.

10/10 – Utmerket

Maurice

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great breakfast, clean and quietproperty.
Bodde her 1 natt i februar 2024
Svar fra Shawnika den 1. mars 2024
Thank you for your feedback and your stay

10/10 – Utmerket

Virginia

Bodde her 4 netter i februar 2024
Svar fra Shawnika Edwards den 2. mars 2024
Thank you for your feedback and your stay

8/10 – Bra

Carol

Reiste med partner
Likte: Fasiliteter
Too many trucks are parked on the property. Foyer is not impressive. Front desk personnels do not represent well. Doesn’t look business like. Roaches were found in the room. I reported it to front desk. Did not receive good feedback. I mentioned that due to housekeeping not taking out the trash each day that causes bugs and roaches. She mentioned about Covid. Nothing to do with cleanliness. I also mentioned exterminator. Nothing said.
Bodde her 4 netter i februar 2024
Svar fra Andrea den 1. mars 2024
Thank you for providing us with your feedback. We appreciate your stay and are humbly apologetic for failing to exceed your expectations regarding your stay. We do have pest control service on the property on a weekly basis. As for trash, we do not go to the guest room to collect the trash, but we do pick up all trash that is left outside the door and replace bags accordingly. I will work with the staff on proactive communication regarding guest requests.

2/10 – Forferdelig

Adrian og Nassau

Reiste med partner
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I really need to leave a review about my disappointment with this booking. This property should not be available for bookings. It needs to close for major renovations to be done and customers should be inforned before booking that the property is under renovations. The property is dusty and the scent from the joint compound they are replastering the wall is very unpleasant. Because of this I had suffered with by sinus my entire stay. The staff's response to concerns is nonchalant and prescripted. In addition, I discovered on my last restless night that my room had a family of roaches.
Bodde her 3 netter i februar 2024
Svar fra Shawnika den 1. mars 2024
Thank you for your feedback and your stay. We apologize that your stay did not meet your expectations. We will utilize your comments to make improvements. Just as an FYI, our website does reflect that there is ongoing construction being completed at the hotel.

2/10 – Forferdelig

Petetra

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
We checked in to the property and was doubled charged resulting in a 4 day hold on my card. We never received maid services throughout our 3 night stay. The front desk staff was not very professional having their personal calls on speaker phone while serving us. There was one lady who recommended a nice lounge to us as we were celebrating a birthday. The room needed maintenance desperately and the noise from the highway made it really hard to have a sound nights rest. Not to mention the phone rang every hour between 1am and 5am. I literally had to unplug it. I’m happy to see renovations happening at your property it’s definitely needed.
Bodde her 3 netter i februar 2024
Svar fra Shawnika den 28. feb. 2024
Thank you for your feedback and your stay. Please accept our humble apologies for failing to exceed your expectations during your stay. Our guest safety and satisfaction is our highest priority and we will utilize your comments to work diligently towards improving our service.

10/10 – Utmerket

Demeisha

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
It was very quiet and clean.
Bodde her 4 netter i februar 2024
Svar fra Shawnika den 28. feb. 2024
Thank you for your feedback and stay. We appreciate your comments and your loyalty.

6/10 – Grei

Mack

Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 2 netter i februar 2024
Svar fra Shawnika den 28. feb. 2024
Thank you for your feedback and your stay

6/10 – Grei

Christina

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
This seemed like an old property, with banged up doors, cracks in the walls, and it had a bad painting job. There was a dead gecko under our fold out bed, and hair in the bathrooms. The room was nice and big, and the linens were clean.
Bodde her 1 natt i februar 2024
Svar fra Shawnika den 28. feb. 2024
Thank you for your feedback and your stay. Please accept our humble apologies for failing to exceed your expectations during your stay. Our guest safety and satisfaction is our highest priority and we will utilize your comments to work diligently towards improving our service.

8/10 – Bra

Jeffrey A

Reiste med partner
Likte: Renhold og fasiliteter
Breakfast was much better than I anticipated.
Bodde her 1 natt i februar 2024
Svar fra Shawnika Edwards den 25. feb. 2024
Thank you for your feedback and your stay

8/10 – Bra

Richa og florida

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
I like the set up and how safe it was
Bodde her 4 netter i februar 2024
Svar fra Shawnika Edwards den 25. feb. 2024
Thank you for taking the time to complete our survey. We value our guests' satisfaction and hope to see you again soon

8/10 – Bra

Lelia

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i februar 2024
Svar fra Shawnika Edwards den 25. feb. 2024
Thank you for your feedback and your stay.

10/10 – Utmerket

Gloria

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
I love the welcoming feelings from the staff
Bodde her 3 netter i februar 2024
Svar fra Shawnika Edwards den 25. feb. 2024
Thank you for taking the time to complete our survey. We value our guests' satisfaction and hope to see you again soon

6/10 – Grei

Marisa

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Spacious but basic necessities and noisy pool guests
Bodde her 3 netter i februar 2024
Svar fra Shawnika Edwards den 25. feb. 2024
Thank you for your feedback and your stay

10/10 – Utmerket

Tyrone

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Property was amazing
Bodde her 4 netter i februar 2024
Svar fra Shawnika Edwards den 25. feb. 2024
Thank you for your feedback and your stay. Our guests are our highest priority and we look forward to hosting you again.

6/10 – Grei

Domingo

Likte: Personale og service
Bodde her 2 netter i februar 2024
Svar fra Shawnika Edwards den 25. feb. 2024
Thank you for your feedback and your stay

6/10 – Grei

Cesar

Reiste med familie
Likte ikke: Personale og service og fasiliteter
Las personas que atienden no tienen buen trato
Bodde her 2 netter i februar 2024
Svar fra Shawnika Edwards den 17. feb. 2024
Thank you for your feedback and your stay

10/10 – Utmerket

Esnoy

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i februar 2024
Svar fra Shawnika Edwards den 17. feb. 2024
Thank you for taking the time to complete our survey. We value our guests' satisfaction and hope to see you again soon

10/10 – Utmerket

Mike

Likte: Renhold
Bodde her 1 natt i februar 2024
Svar fra Shawnika Edwards den 17. feb. 2024
Thank you for taking the time to complete our survey. We value our guests' satisfaction and hope to see you again soon

10/10 – Utmerket

Rickey

Bodde her 3 netter i februar 2024
Svar fra Shawnika Edwards den 22. mars 2024
Thank you for taking the time to complete our survey. We value our guests' satisfaction and hope to see you again soon

10/10 – Utmerket

bhavil

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nice
Bodde her 3 netter i februar 2024
Svar fra Shawnika Edwards den 10. feb. 2024
Thank you for your feedback and your stay. Our guests are our highest priority and we look forward to hosting you again.

8/10 – Bra

Shelle

Reiste med familie
Likte: Renhold og personale og service
The front desk clerk was not friendly. Could be due to being tired but just looked unfriendly and only spoke when had to. Room waa very plain. Not in the best of areas.
Bodde her 1 natt i februar 2024
Svar fra Shawnika Edwards den 10. feb. 2024
We sincerely apologize for not living up to your expectations while you were here. We value your opinions much and will include them into future developments.

4/10 – Dårlig

JANE og LIBERTY TWP

Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
dish wash broken
Bodde her 2 netter i januar 2024
Svar fra Shawnika Edwards den 10. feb. 2024
We sincerely apologize for not living up to your expectations while you were here. We value your opinions much and will include them into future developments.

6/10 – Grei

Antonio

Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
The place was renovating .
Bodde her 2 netter i februar 2024
Svar fra Shawnika Edwards den 5. feb. 2024
Thank you for your feedback and your stay