Hoteller nær Forest Park South Nature Preserve

«I picked this place because of decent reviews... Not sure if I got unlucky with my room, but it was bad. I walked in and saw that it wasn't the room I booked (no king bed), and that it was unkept and generally not very clean. I booked another room at a different hotel and never looked back. Didn't stay here, and wasn't offered a refund (in fairness it was a non-refundable booking, but under the circumstances I think a refund would have been fair). »

«Clean room! Great stay!! Good breakfast!! Highly recommend this hotel!! Great value!! »

«Clean room and nice staff. Could hear the kids going to and from the pool/stairs (didn't bother me but might someone else). Reserved the room over a month ago, did the pre-check in that asked what time I'll be there, and my room still wasn't ready. They said give them 30 minutes, still wasn't ready again so they sent someone in there. Finally called me after like 30 minutes or so »

«All was as we expected based on our experience with previous stays here.»

«Everything was great with the exception of the lady at the front desk who checked us in. She was absolutely the rudest person ever and should not be working with people. I've never complained about an employee of a hotel before. Everything else was great but wouldn't stay again unless she is gone. No reason to be rude to guests »

«Breakfast was terrible limited choices. Out of coffee Had to ask turn things back on even though breakfast wasn’t over yet. And all in construction and the halls and rooms are in poor shape »

«Under remodeling, only expensive Bistro with limited hours so no complimentary coffee.»

«Not impressive. Loud, long-term guests late into the night - sketchy, hanging out in one room with the door open. Poor housekeeping- old towel hanging within the shower curtain, built up dirt in the corner of the room. »

«non smoking room smells like cigarettes. towels had yellow stains. did not feel very safe »

«The room was clean, hallway was clean. Breakfast was clean and a good amount of options. Staff was the sweetest.»

«I came to relax after a long day at a conference. I planned on going swimming. I never made it there. After making a few phone calls, I realized the bed was too comfortable to move. I had a great night sleep- didn't wake up once for a bathroom trip, and I usually do at home. I highly recommend. »

«It had roaches, bedding was dirty, room had a smell.»

«I had a very concerning experience during my recent stay. Upon opening the sofa bed in our room, I discovered bedbugs. After checking further, a chair in the room was heavily infested. One member of our party works in pest control and confirmed the issue immediately. I reported this to the front desk and requested someone come inspect the room, but staff refused. Due to the conditions, we did not stay in the room and were moved to another hotel. At that time, I was clearly told that I would ...

«Good price, good location, bed comfy. Requested late check out. Front desk said 12pm was ok but then at 11:30 tried coming in my room...other than that good place. »

«I attempted to check in when i made reservation to sleep there for the night and no one was at front desk neither did they answer the phone when i called reservations center to transfer call to the office»

«Staff was excellent. Airport shuttle was so helpful, no parking problems at airport.»

«This property has a great well maintained pool area. »

«I booked a two-night stay here but checked out after the first night because the room was in unacceptable condition. When we arrived, the room clearly had not been cleaned. There was urine on the toilet, the pillowcases were dirty, and many surfaces looked like they had not been wiped down at all. The window was open with no screen, which made it feel unsafe and unsanitary. I actually had to go to the store and buy cleaning supplies just to make the room usable. I even had to stand on a towel ...

«Room was too hot at arrival- had to call Maintenance. Temp fluctuated. Restaurant was convenient, good food but slow service. Prepaid for breakfast- could have been good but no entrees available- staff said someone had called in sick and they “were doing the best they can.” Still beat typical continental type breakfast of most hotels. Clean room, comfortable. Good location. Not sure if I would stay here again.»