Hoteller i Florence

«Room was very clean and a comfortable stay.»

«Breakfast is not good»

«The only problem I had was the noise. I was on the 4th floor. I called the front desk 3 times. The lady on the desk said she would come up to check it out. I am not sure she did or not, because I called several times. The parking was excellent, but I probably will not visit there again. I even asked whether I was on a party floor. Being 73 of age, I want quite.»

«Very helpful staff and room was comfortable and clean.»

«clean room, friendly staff, great food»

«Very clean, nice pool. We were notified right away we had left an item in our room. Great customer service.»

«Staff was friendly and helpful. My issue was that the rooms cleanliness and maintenance wasn’t the best. I was attending a wedding and I used the iron in the room on my white shirt. As I was using the iron I realized the iron was dirty with some sort of dark sticky residue that left spots on my brand new dress shirt. Floors and walls were also dirty as if they hadn’t been swept or mopped for a while. Sink was also in bad condition. Hard to explain but I took pictures. I would’ve gotten over all ...

«Room was fine. breakfast was very good. Bed was comfortable. One serious issue I had with this stay was the day after I checked in, a $360 charge was made from the hotel to my credit card. That is a huge mistake that was not refunded until the next day. Very scary that I was the one who caught it, not the hotel. I wouldn't trust staying there a second time.»

«Great breakfast!»

«Great, quiet place and clean»

«Clean, quiet, very friendly staff, parking lot was great »

«The room the facility everything was great. The staff was amazing and very helpful and friendly. We stayed for multiple days had the two room suite. The only drawback was the laundry facility was down. I understand they’re replacing the equipment so that’s a positive for our next visit there cause we have stayed here multiple times. I do wish that the pool was a little bit warmer. It was freezing inside the pool area cause the AC was running as well. We absolutely will stay here again. We are a ...

«Great location and comfortable beds!»

«Everything was great and breakfast was the best»

«The staff was very kind and very helpful when needed however, when I first got there, I noticed the TV wasn’t working. There was some weird crumbs in the bed and the shower had stains in it. I wasn’t unhappy, but definitely would like to feel comfortable on taking a shower if needed. I got the TV fixed the remote needed batteries that wasn’t a big deal. Some of the random crumbs in the bed that was made for us was a little odd, but overall not too bad.»

«The first stay was so nice we decided to stay another night with this hotel when choosing to stay another day property searching in the area. The staff are kind and helpful and the rooms are so clean, fresh smelling and very comfortable! The breakfast is homemade and served by an attendant in the morning.»

«Very dirty floors in our room. Threadbare towels. No Kleenex. I guess they take after Motel 6. No coffee pot in the room which I didn’t realize until check in. The worse part was the shower! Tub had no grab bars and the tub was very slippery because there wasn’t a mat . A lawsuit ready to happen!! Beware!!»

«The room was very musty. We were able to change rooms but it still had a slight odor. Staff was very friendly and helpful.»