Hoteller i Florence

«Excellent in all ways. Great breakfast.»

«The room was awesome! Was very spacious. Dislikes was the $75.00 charge for a dog! That's almost the cost for a person. No breakfast for the cost!»

«Property is undergoing renovations and it’s messy plus the hallways smell like construction work. We were in a renovated room but the quality of work is questionable. Items hung crooked, toilet paper holder already falling off the wall….. Staff is very helpful, accommodating and gracious.»

«Nice clean. Comfy beds. Disappointing that water slides only are going from 4-9pm. Hot tub okay but not very hot. Decent breakfast.»

«I am unhappy with Expedia, I didn't get a AAA discount or anything like that and on top of it when I checked out I didn't get a statement telling me what my charges were. I was told since I booked through Expedia they would email me my bill. And on top of that, when I went through Expedia I accidentally signed up for some kind of insurance and tried to cancel it and I couldn't get the verbal advisor to let me talk to a real person. I do NOT want that insurance!!!!»

«Quick stay driving through. But clean and the staff was nice»

«Great staff and clean.»

«The staff were very friendly and helpful. My room was immaculate and the room are actually very nice for the price point. And the bathroom is beautiful. Thevery layout in the bathroom is very unique. Usually they have the long sinks on the right and a tub and shower on the left. This one had a sink in a corner and beautiful clear glass shower.The bedding is wonderful. I loved the king bed and the pillows were perfect. I didn’t use the TV at all because I had my iPad so I don’t know there but ...

«Comfortable bed, very clean. Staff was vert friendly and accommodating. »

«Very clean, comfortable, quiet room. Parking was great and easily accessible. The check in was a little confusing, hotel entrance was not where I checked in and that was not clear. Overall, I’d stay here again.»

«Ok»

«Great stay»

«The staff is great here. The hotel is clean. The only complaints I have are that the parking lot fills up quickly and there’s a lot of door slamming, so bring earplugs if you are sensitive to noise.»

«Very much appreciated the late checkout. We arrived at 2:00 a.m. to check-in, so we really need the sleep. T hank you!»

«Everything was great early check in and late check out and there were very accommodating for it thanks for the great stay»

« Nice room. Good parking. Check in was quick and the receptionist was very courteous and professional. We enjoyed the stay.»

«The hotel was right on a main road, so, easy to get to. The room was clean enough, and staff were pleasant. Two complaints: first, the water in the shower never got really hot. I let it run for a long time. The more serious complaint: there was no milk of any kind at breakfast. And no cold cereal except the granola that was to be used as a topping on waffles. There were staff all around. Why couldn't one of them have gone to a nearby store and bought milk? My husband eats cold cereal ...

«No one at front desk. Had to wait a lot»

«We like the big clean room. The manager, Isaac and the wonderful breakfast by the Koi Pond. Pet friendly for our adult dog.»