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Anmeldelser av Residence Inn Florence Marriott

3 out of 5
Residence Inn Florence Marriott
1000 Sweetwater Ave, Florence, AL

Anmeldelser

9,0

Fantastisk

Rangering på 10 − Utmerket. 188 av totalt 270 anmeldelser." "
Rangering på 8 − Bra. 53 av totalt 270 anmeldelser." "
Rangering på 6 − Grei. 12 av totalt 270 anmeldelser." "
Rangering på 4 − Dårlig. 10 av totalt 270 anmeldelser." "
Rangering på 2 − Forferdelig. 7 av totalt 270 anmeldelser." "

9,4/10

Renhold

9,2/10

Personale og service

9,0/10

Fasiliteter

9,2/10

Overnattingsstedets bygg og tilstand

8,6/10

Miljøvennlige løsninger

Anmeldelser

4/10 – Dårlig

JOSEPHINE

Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024

10/10 – Utmerket

Angie

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We had a great time and enjoyed the breakfast. We were there for a fishing tournament and found the room very comfortable and the staff was really helpful answering our questions since we were not from the area.
Bodde her 1 natt i april 2024
Svar fra Residence Inn Florence Alabama den 16. apr. 2024
Thank you for sharing your comments. Your input is greatly appreciated. We hope you welcome you back soon.

8/10 – Bra

Mollie

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
This trip was our third to Florence sine October. The first time, we stayed somewhere that was quiet, but it was old and dirty. The second time, we stayed somewhere downtown that was entirely too loud. So, like Goldilocks, this one was just right. We had a good stay. The young man who checked us in on Friday allowed us to change rooms when we realized our room was next to a busy road. We were always greeted, and we had great service. The people in the room above ours may have been auditioning for WWE (not the hotel's fault), and we had a barking dark in the room across from ours, which were the only drawbacks. Overall, this hotel is great, and we will stay here again.
Bodde her 2 netter i april 2024
Svar fra Residence Inn Florence, Alabama den 10. apr. 2024
It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

6/10 – Grei

Katy

Bodde her 1 natt i april 2024
Svar fra Residence Inn Florence, Alabama den 29. apr. 2024
We appreciate you taking a moment to review your stay. We hope to serve you more successfully in the future!

8/10 – Bra

Christen

Reiste med familie
Likte: Renhold, personale og service og fasiliteter
The property is very well kept and clean. The environment did not have that stuffy scent which was good.
Bodde her 4 netter i desember 2023
Svar fra Staff of Residence Inn Florence Alabama den 8. jan. 2024
It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

8/10 – Bra

juan og hallandale

Likte: Renhold og personale og service
This Residence Inn is in the lowest quality of what we do remember from hotel of the brand. Towels are better than Hilton's -that's always-; the team is very good; the property needs updates, better cleaning -there were bugs and were promptly controlled.This one is more basic than any other Residence Inn we have visited
Svar fra Residence Inn Florence Staff den 8. jan. 2024
We appreciate you taking a moment to review your stay. We hope to serve you more successfully in the future!

10/10 – Utmerket

Brandy

Bodde her 2 netter i november 2023
Svar fra Tammy Dawson General Manager den 16. jan. 2024
We are delighted to hear that you enjoyed your stay!Thank you so much for the feedback, please come back soon!

10/10 – Utmerket

Brandy

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i november 2023
Svar fra Staff of Residence Inn Florence, Alabama den 7. des. 2023
Thank you so much for the feedback! I was happy to hear that you had a good stay! Maybe the next stay we can make it fantastic! Come back to visit soon!

10/10 – Utmerket

Keith

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i november 2023
Svar fra Staff of Residence Inn Florence, Al den 8. nov. 2023
Thank you so much for the feedback! I was happy to hear that you had a good stay! Maybe the next stay we can make it fantastic! Come back to visit soon!

10/10 – Utmerket

cydney

Bodde her 1 natt i oktober 2023
Svar fra Staff Residence Inn Florence den 26. okt. 2023
I am so glad you had a nice stay! We look forward to making Residence Inn your home away from home!

10/10 – Utmerket

Erin

Bodde her 3 netter i oktober 2023
Svar fra Staff Residence Inn den 20. okt. 2023
I am so glad you had a nice stay! We look forward to making Residence Inn your home away from home!

8/10 – Bra

Robert

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
I will give Residence Inn at Florence a good property rating. The building shows some wear but the property is well maintained. The 1BR suite was spacious and reasonably clean. The bathtub had a lot of wear on the coating, but the shower functioned well.
Svar fra Staff Residence Inn den 30. okt. 2023
Thank you so much for the feedback! I was happy to hear that you had a good stay! Maybe the next stay we can make it fantastic! Come back to visit soon!

10/10 – Utmerket

Angel

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
nice
Bodde her 2 netter i september 2023
Svar fra Residence Inn Staff den 27. sep. 2023
We appreciate you taking a moment to review your stay. We hope to see you again !

10/10 – Utmerket

Derwin

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Location
Bodde her 1 natt i september 2023
Svar fra Residence Inn Staff den 27. sep. 2023
Thanks for the 5 star review! We hope to see you again soon!

10/10 – Utmerket

Mark

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nice hotel
Bodde her 4 netter i september 2023
Svar fra Residence Inn Florence, Alabama den 13. sep. 2023
On behalf of the entire hotel team, I want to thank you for rating your stay. We hope to welcome you again soon.

8/10 – Bra

Carl

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nice spacious rooms
Bodde her 3 netter i juni 2023
Svar fra Staff of Residence Inn Florence, Al den 5. juli 2023
We hope to welcome you again soon.

10/10 – Utmerket

Joshua

Likte: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i juli 2023
Svar fra Residence Inn Florence Al den 5. juli 2023
On behalf of the entire hotel team, I want to thank you for rating your stay. We hope to welcome you again soon.

10/10 – Utmerket

Amanda

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Room was very nice. Awesome amenities. Staff was friendly.
Bodde her 2 netter i juni 2023
Svar fra Katie den 26. juni 2023
Amanda, thank you for your review. We are thrilled that you enjoyed your stay with us and hope you will stay with us again in the future!

10/10 – Utmerket

W Landon

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great place to stay
Best customer service ever. Great place to stay and I highly recommend.
Bodde her 1 natt i juni 2023
Svar fra Residence Inn Staff den 7. juni 2023
I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again don't hesitate to call us.

10/10 – Utmerket

Mary

Bodde her 2 netter i mai 2023
Svar fra staff of Residence Inn Florence, Al. den 19. juni 2023
Thank you for reviewing your stay. Your input is greatly appreciated. We hope you welcome you back soon.

2/10 – Forferdelig

Mike

Reiste med familie
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i mai 2023
Svar fra Hotel Management den 8. mai 2023
Thank you for taking the time to leave a review.

2/10 – Forferdelig

francisco

Reiste med familie
Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
This Marriot hotel is not like other Marriots, there is no housekeeping service until you request it, and also the rooms are completely dirty and smell like an abandoned old house, the oven, and the fridge were dirty too. I also found hair from the previous guests in the shower. honestly, it is not what I was expecting.
Bodde her 4 netter i april 2023
Svar fra Residence Inn Staff den 5. mai 2023
We appreciate you taking the time to provide us with such candid feedback of your stay. I am very sorry to hear that your stay did not meet expectations. We will ensure your feedback will be given to all. Furthermore, I will personally supervise that all your other complaints are addressed that everything will be in order on your next visit. We look forward to welcoming you back then.

10/10 – Utmerket

Jacquatta

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
I enjoyed my stay.
Bodde her 1 natt i april 2023
Svar fra Residence Inn den 6. apr. 2023
Thank you for staying with us! We hope you come back soon.

6/10 – Grei

Daniel

Likte: Personale og service
Bodde her 1 natt i mars 2023
Svar fra Residence Inn by Marriott Florence Staff den 25. mars 2023
On behalf of the entire hotel team, I want to thank you for rating your stay. We hope to welcome you again soon.

10/10 – Utmerket

Heather

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
The stay was good. My daughter and I stayed there because she had some things going on at UNA. Everything was clean. The room was nice. The breakfast was good. Friendly staff. We would defiantly stay again.
Bodde her 2 netter i mars 2023
Svar fra Staff of Residence Inn by Marriott Florence, Al. den 16. mars 2023
It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

8/10 – Bra

Jeffery

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The room was awesome and the property was located close enough to downtown to make it a short drive.
Bodde her 1 natt i mars 2023
Svar fra Staff of Residence Inn Florence den 6. mars 2023
I am glad to hear that you enjoyed your stay with us. We hope to welcome you back to the hotel in the near future.

6/10 – Grei

Elizabeth

Reiste med familie
Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Likte ikke: Personale og service
The accommodations were good, but the staff, particularly one lady at the front desk, was super disinterested in excellent service
Bodde her 1 natt i februar 2023
Svar fra Tammy Dawson General Manager den 13. feb. 2023
I am very sorry you felt a staff member was rude to you at check in. I will be speaking to my staff this afternoon to ensure this doesn’t happen again. We put our staff through extensive customer service training so we’re very saddened to hear this. Please accept our sincere apologies — we’re taking steps to ensure we maintain our high standards of customer service in the future.”

10/10 – Utmerket

Ashley

Bodde her 1 natt i februar 2023
Svar fra Staff of Residence Inn Florence den 6. mars 2023
On behalf of the entire hotel team, I want to thank you for rating your stay. We hope to welcome you again soon.

4/10 – Dårlig

Paul

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
Unaware pets were allowed. Had a barking dog across the hallway.
Bodde her 1 natt i desember 2022
Svar fra Residence Inn Florence Staff den 8. des. 2022
Thank you for choosing us and for your review. I apologize for any confusing with our pet policy and the disruption. We hope to serve you more successfully in the future!

10/10 – Utmerket

Matthew

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 3 netter i november 2022

10/10 – Utmerket

Calvin

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Love love love
Love the stay
Bodde her 1 natt i november 2022
Svar fra Staff of Residence Inn Florence den 21. nov. 2022
It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

10/10 – Utmerket

Luis Enrique

Bodde her 1 natt i oktober 2022

2/10 – Forferdelig

Dale R og Arvada

Forretningsreisende
The food service guy, Paul Moon, was professional and customer service oriented.
Bodde her 2 netter i oktober 2022
Svar fra Staff Residence Inn Florence Alabama den 13. okt. 2022
Thank you for choosing us and for your review. Paul is an asset to our team. We hope to welcome you back soon.

10/10 – Utmerket

Russell og Huntsville

Bodde her 1 natt i oktober 2022

10/10 – Utmerket

Tina

Forretningsreisende, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
NA
Bodde her 5 netter i august 2022
Svar fra Staff Residence Inn Florence, Alabama den 13. okt. 2022
Thank you for choosing us and for your review! We hope to see you again soon.

4/10 – Dårlig

Tanya

Bodde her 1 natt i august 2022
Svar fra Residence Inn Staff den 17. nov. 2022
We hope to welcome you again soon.

6/10 – Grei

Heather

Reiste med familie
Likte: Romkomfort
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Would not stay here again
When we checked in, they gave us a dirty room. The second room they gave us had dirty towels on the closet floor. We were there for a high school fishing tournament and the parking was not so great for boats. We blocked off our spaces with orange cones and the staff put up signs stating we could not block spaces. They apparently don't know how hard it is to back a boat in-between two vehicles. Breakfast was good.
Bodde her 7 netter i juni 2022
Svar fra Residence Inn Florence staff den 7. sep. 2022
I am sorry you had a less than perfect stay. Your comments will be shared with our staff so we can make improvements. We hope to welcome you back again.

10/10 – Utmerket

Donna

Bodde her 1 natt i juni 2022
Svar fra Residence Inn Florence staff den 7. sep. 2022
Thank you for the perfect rating. We hope to see you again soon.

10/10 – Utmerket

Audrey og Tyler

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff was friendly and helpful. This was conveniently located for us!
Bodde her 1 natt i juni 2022
Svar fra Residence Inn Florence staff den 7. sep. 2022
We are happy you had a good stay. We look forward to welcoming you back.

10/10 – Utmerket

Lois

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i mai 2022

8/10 – Bra

Emily

Reiste med partner
Likte: Renhold og personale og service
It was clean but tile was falling off in the bathroom. There was no bodywash or shampoo/conditioner.
Bodde her 1 natt i mai 2022
Svar fra Residence Inn Florence staff den 7. sep. 2022
Thank you for reviewing our property. We will pass your comments along to our housekeeping supervisor so we can correct these issues. We hope you will try us again.

10/10 – Utmerket

Ernest

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
great spot to land for 4 days. No negatives.
Bodde her 5 netter i april 2022
Svar fra Residence Inn Florence staff den 7. sep. 2022
We are glad you enjoyed your stay and look forward to your next visit!

10/10 – Utmerket

Cary

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i april 2022
Svar fra Residence Inn Florence staff den 7. sep. 2022
Thank you for rating your stay. We hope to see you again.

10/10 – Utmerket

Grmeja

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2022

8/10 – Bra

Jessica

Bodde her 1 natt i april 2022

4/10 – Dårlig

DeMia

Bodde her 1 natt i februar 2022

10/10 – Utmerket

Laura

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2022

10/10 – Utmerket

April

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2022

4/10 – Dårlig

Rayce

Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The property was not very quiet. We were awakened many times in the night by other guests.
Bodde her 1 natt i november 2021

10/10 – Utmerket

Karen

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff were exceptional including housekeeping, breakfast staff and maintenance. Harley was most helpful with our needs! Only thing I could add would be more eco friendly items like the shampoos and soaps also recycling the plastic bottles.
Bodde her 3 netter i november 2021