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Anmeldelser av Quality Inn And Suites Civic

2.5 out of 5
Quality Inn And Suites Civic
150 Dunbarton Dr, Florence, SC

Anmeldelser

7,8

Bra

Rangering på 10 − Utmerket. 395 av totalt 1006 anmeldelser." "
Rangering på 8 − Bra. 314 av totalt 1006 anmeldelser." "
Rangering på 6 − Grei. 134 av totalt 1006 anmeldelser." "
Rangering på 4 − Dårlig. 96 av totalt 1006 anmeldelser." "
Rangering på 2 − Forferdelig. 67 av totalt 1006 anmeldelser." "

7,8/10

Renhold

8,4/10

Personale og service

7,6/10

Fasiliteter

7,6/10

Overnattingsstedets bygg og tilstand

7,6/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Susan

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The pool was beautiful and refreshing. The motel was older, but very well kept. Rooms were clean . Very nice ladies at the front desk.
Bodde her 1 natt i mai 2024

8/10 – Bra

Robert

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
I was disappointed that the person who checked us in didn’t ask if we wanted a smoke, or smoke free room and checked us into a smoking room. My wife, who has a bad knee, and I had to go back down to the desk to get another room. The breakfast there was great, and the mattress in the room was fabulous. I will definitely stay again should I pass that way again.
Bodde her 1 natt i mai 2024
Svar fra Guest Relations Management den 22. mai 2024
Dear Robert,I am very sorry to hear that your check-in experience was not good. It is unfortunate that the mistake caused you and your wife trouble, especially since she has knee problems. Your comments on the room arrangement is very helpful, and I promise that we will make our processes stronger to make sure that this doesn't happen again. To make things better, I'm glad to hear that you liked our food and that the mattress was comfy. Thank you for your understanding. We hope to see you again on your next trip through our area. We want you to be comfortable and happy, and we'll do everything we can to make your next stay even better.

8/10 – Bra

Greg

Reiste med familie, Reiste med kjæledyr
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The only changes we would recommend are to replace the extremely low toilets with comfort height toilets, and improve the coffee significantly.
Bodde her 1 natt i mai 2024
Svar fra Guest Relations Management den 22. mai 2024
Hi Greg!Thank you so much for your thoughtful feedback! We greatly appreciate your suggestions regarding the toilets and coffee. We understand how important comfort and quality are during your stay, and we're already looking into upgrading our facilities to include comfort height toilets for a more enjoyable experience. Additionally, we're taking steps to enhance our coffee selection to ensure it meets the high standards our guests deserve. Your input helps us continually improve, and we hope to welcome you back soon for an even better stay!

8/10 – Bra

Mallika og Fort myers

Reiste med familie, Reiste med kjæledyr
Likte: Renhold, personale og service og fasiliteter
Located close to Tesla chargers in Mall.
Bodde her 1 natt i mai 2024
Svar fra Guest Relations Management den 22. mai 2024
Hi Mallika,We're glad to hear that you liked how convenient it was that we were near the Tesla chargers at the Mall! Making your stay as easy and enjoyable as possible is always our top goal, and we're glad that being close to these charging stations made your visit easier. We look forward to having you back for another great stay if your trips bring you back to the area.

10/10 – Utmerket

James

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra Guest Relations Management den 22. mai 2024
Hi James!Thank you so much for your perfect 5 out of 5 rating! We're thrilled to know you had a great experience with us. Your support and satisfaction mean the world to our team, and we can't wait to welcome you back for another wonderful stay. If you ever have any specific feedback or suggestions in the future, we'd love to hear from you.

8/10 – Bra

Cinda

Reiste med partner, Reiste med kjæledyr
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was very clean, quiet and I felt safe there. Would’ve liked to have more time to go to the shops nearby
Bodde her 1 natt i mai 2024
Svar fra Guest Relations Management den 20. mai 2024
Dear Cinda, Thank you so much for your wonderful review! We're delighted to hear that you found our hotel to be clean, quiet, and a safe place to stay. It's great to know you enjoyed your visit, and we completely understand the desire for more time to explore the nearby shops. We hope you'll have the chance to return soon and enjoy everything the area has to offer. Your feedback is truly appreciated, and we look forward to welcoming you back!

10/10 – Utmerket

Luis A

Reiste med familie og små barn
no complaints at all, room was clean and staff was friendly and professional
Bodde her 1 natt i mai 2024
Svar fra Guest Relations Management den 20. mai 2024
Dear Luis, Thank you so much for your kind review! We're delighted to hear that you had a pleasant stay with us and appreciated the cleanliness of your room as well as the friendliness and professionalism of our staff. Your positive feedback means a lot to us and serves as a great motivation for our team. We look forward to welcoming you back and ensuring your next visit is just as enjoyable. Safe travels!

8/10 – Bra

Peter

Needed size by side rooms for family member with dog.
Bodde her 1 natt i mai 2024
Svar fra Guest Relations Management den 18. mai 2024
Dear Peter, Thank you for your feedback and for choosing our hotel for your stay! We're delighted to hear that you had a positive experience overall. We understand the importance of having side-by-side rooms, especially when traveling with family and pets, and we'll certainly take your suggestion into consideration to better accommodate future guests. We hope to welcome you and your family, including your furry friend, back soon for an even more enjoyable stay!

6/10 – Grei

jim

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra Guest Relations Management den 15. mai 2024
Dear Jim, We appreciate you taking the time to share your experience with us. We're glad to hear that your stay was satisfactory overall, but we're sorry to learn that there were aspects that fell short of your expectations. Your feedback regarding the issues you encountered during your stay is valuable to us, and we will address them promptly to ensure a more enjoyable experience for our guests in the future. We strive to provide exceptional service and comfort, and we hope to have the opportunity to welcome you back for a more seamless and pleasant stay. Thank you for choosing to stay with us.

6/10 – Grei

John

Reiste med familie
Likte: Personale og service
Likte ikke: Renhold
I could tell the place had been refurbished recently. However the cleanliness left me a little dismayed. I found a used soap on top of the tub ledge the tub ledge itself head several months of dust on it all the way around. It was not a bad experience it just wasn't one of my best.
Bodde her 1 natt i mai 2024
Svar fra Guest Relations Management den 15. mai 2024
Dear John, I'm truly sorry to hear about your experience at our hotel. We appreciate your feedback, and I apologize for the cleanliness issues you encountered during your stay. It's disappointing to hear that our recent refurbishment didn't translate into a spotless environment for you. We strive to provide exceptional service and maintain high standards of cleanliness, and it's clear we fell short in this instance. Rest assured, your comments will be shared with our housekeeping team for immediate attention. We hope you'll give us another chance to exceed your expectations in the future. Thank you for bringing this to our attention.

8/10 – Bra

Audrey Jean

Reiste med partner, Reiste med en gruppe
Room was clean, staff was friendly
Bodde her 3 netter i mai 2024
Svar fra Guest Relations Management den 15. mai 2024
Dear Audrey, Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you found our rooms to be clean and our staff friendly during your stay. Providing a comfortable and welcoming environment for our guests is always our top priority, and we're delighted that we were able to meet your expectations in these areas. Your positive feedback encourages us to continue striving for excellence. We look forward to welcoming you back for another fantastic stay in the future! If there's anything specific you'd like us to improve upon to earn that perfect 5-star rating next time, please don't hesitate to let us know. Safe travels!

4/10 – Dårlig

Jake

Likte ikke: Renhold
Bodde her 1 natt i mai 2024
Svar fra Guest Relations Management den 15. mai 2024
Dear Jake, We’re truly sorry to hear that your experience with us fell short of your expectations. Your feedback is invaluable to us as it helps us identify areas for improvement. Rest assured, we take your concerns seriously and will address them promptly to ensure that future guests have a more enjoyable stay. We understand the importance of providing excellent service and comfort, and we apologize for any inconveniences you may have encountered during your time with us. We hope you'll consider giving us another chance to exceed your expectations in the future. Thank you for sharing your thoughts with us.

6/10 – Grei

LINDA

Reiste med familie
Beds very comfortable. Room clean and nice. Outside our room there was a leak in roof with standing water. Very dirty outside
Bodde her 1 natt i mai 2024
Svar fra Manager den 13. mai 2024
Hello LINDA, Thank you for taking the time to share your experience with us. We're glad to hear you found our beds comfortable and room clean. We will address the maintenance issue with urgency. Our team will take care of ensuring our outside areas are clean and well-maintained.

10/10 – Utmerket

Silvanna

Reiste med partner, Reiste med kjæledyr
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Worked out perfect as a stop on our way to Disney. We had 3 well behaved dogs and they loved the spacious room and green space/parking lot to roam. Would stop there again
Bodde her 1 natt i mai 2024
Svar fra Guest Relations Management den 9. mai 2024
Dear Silvanna, Thank you for taking the time to share your wonderful experience with us! We are thrilled to hear that your stay with us was perfect for you and your furry companions. Knowing that our spacious rooms and ample green space were enjoyed by both you and your well-behaved dogs warms our hearts.We strive to provide a comfortable and welcoming environment for all of our guests, including those with pets, and it's fantastic to hear that we hit the mark during your visit. Your kind words mean the world to us, and we would be honored to welcome you back again whenever your travels bring you our way.

8/10 – Bra

Dana og Bradenton

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The room was clean and the property is pleasant, but I'm not sure the bed linens had been changed. The beds had been made and all the bath linens were new though. The front desk staff were very nice and helpful.
Bodde her 1 natt i mai 2024
Svar fra Guest Relations Management den 6. mai 2024
Dear Dana, We greatly appreciate you sharing your experience with us! It's fantastic to hear that you found our property pleasant and your room clean. Your feedback about the bed linens is valuable to us, and we'll certainly address this with our housekeeping team to ensure our high standards are consistently met. We're delighted that you found our front desk staff to be very nice and helpful; they strive to provide excellent service to all our guests. We hope to have the pleasure of welcoming you back for an even more enjoyable stay in the future!

2/10 – Forferdelig

Christopher

Likte: Renhold
Likte ikke: Personale og service
Bodde her 1 natt i mai 2024
Svar fra Guest Relations Management den 6. mai 2024
Dear Christopher, We're truly sorry to hear about your disappointing experience during your stay. Your feedback is invaluable to us, and we deeply regret that we fell short of meeting your expectations. We understand that aspects of your visit did not meet the standard of excellence we strive to maintain. We're committed to addressing the issues you encountered and ensuring that future guests enjoy a much-improved experience. Your comfort and satisfaction are our top priorities, and we sincerely hope for the opportunity to regain your trust in the future.

8/10 – Bra

Kathy

Likte: Renhold og personale og service
Easy access and inexpensive place to stay off I-95.
Bodde her 1 natt i mai 2024
Svar fra Guest Relations Management den 4. mai 2024
Hi Kathy!Thank you for letting us know that you liked how close our hotel was to I-95 and how cheap it was for your stay. Our first goal is always making sure our guests are comfy and can easily get to what they need. Thank you for your comments. We hope to see you again soon for another great stay!

10/10 – Utmerket

Pamela

Reiste med partner, Reiste med kjæledyr
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Quiet
Bodde her 1 natt i mai 2024
Svar fra Guest Relations Management den 2. mai 2024
Dear Pamela, We greatly appreciate you sharing your experience with us! It's fantastic to hear that you enjoyed the tranquility during your stay with us. Creating a peaceful environment for our guests is one of our top priorities, and we're thrilled that you found it to your liking. Should your travels bring you back to the area, we'd be delighted to welcome you again for another serene stay!

2/10 – Forferdelig

Jesenia

Forretningsreisende
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
DO NOT BOOK. My mom stayed here one night and had to go to the hospital early the next morning with a swollen face, arm and neck. I think they have bed bugs or some crazy bugs in this hotel. She had to go back 3 times total to get treated. Never again smh.
Svar fra Guest Relations Management den 1. mai 2024
Dear Jesenia, I'm truly sorry to hear about your mom's experience at our hotel. It deeply concerns us that she had to endure such discomfort during her stay, and we understand how distressing it must have been for both of you. Rest assured, we take the health and well-being of our guests very seriously, and we are actively investigating the issues you've raised. We have already initiated a thorough inspection of our facilities to address any potential concerns, including the possibility of pests. Your feedback is invaluable to us, and we genuinely hope for your mom's swift recovery. Please accept our sincerest apologies, and know that we are committed to ensuring that no guest faces a similar situation in the future.

10/10 – Utmerket

angel og Newport News

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Well maintained and great service
Bodde her 1 natt i april 2024
Svar fra Guest Relations Management den 1. mai 2024
Dear Angel, We greatly appreciate you sharing your experience with us! It's wonderful to hear that you found our hotel well-maintained and enjoyed our exceptional service. Your positive feedback means the world to us, and we hope to welcome you back for another fantastic stay in the future!

6/10 – Grei

Izhak

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Guest Relations Management den 1. mai 2024
Dear Izhak, We're grateful for your feedback, and we're sorry to hear that your experience fell short of expectations. Your rating reflects areas where we have room to improve, and we're committed to addressing any concerns you may have encountered during your stay. Your satisfaction is our priority, and we'd love the opportunity to make things right for you in the future. Please don't hesitate to reach out to our team directly if there's anything specific we can do to enhance your next visit. Thank you for choosing our hotel, and we hope to welcome you back soon.

10/10 – Utmerket

Lisa

Reiste med partner, Reiste med kjæledyr
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Just what we needed for overnight. Our dog liked it too!
Bodde her 1 natt i april 2024
Svar fra Manager den 30. apr. 2024
Hello Lisa,We are delighted to hear that you and your furry friend enjoyed your stay with us. We always strive to make sure both our human and pet guests have a comfortable experience. If you ever need a pet-friendly place to stay in the future, we hope you choose us again!

10/10 – Utmerket

MaryAnn

Bodde her 1 natt i april 2024
Svar fra Guest Relations Management den 18. mai 2024
Dear MaryAnn, We're absolutely thrilled to see your perfect 5-star rating! While we're always eager to hear more about your experience, we understand that sometimes the words simply escape us when everything is just right. Your rating speaks volumes, and we're delighted to have met or exceeded your expectations during your stay with us. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back soon for another exceptional experience!

10/10 – Utmerket

Rainer og Davie

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nice, reasonably priced place to stay for the night.
Bodde her 1 natt i april 2024
Svar fra Manager den 28. apr. 2024
Hello Rainer,We're glad you found our hotel to be a good value for your stay. Your feedback is greatly appreciated as we strive to provide satisfactory experiences for all our guests. Thank you for choosing to stay with us.

6/10 – Grei

Zulma

Likte ikke: Fasiliteter
definitely a MOTEL- not hotel. Dated, dusty and cheap Microfiber sheets-that were sweaty and itchy. Left early!
Bodde her 1 natt i april 2024
Svar fra Manager den 28. apr. 2024
Hello Zulma,We regret to hear about your experience. Guest feedback is valuable, allowing us to address areas for improvement. Your comments will be shared with the team for further review. We hope you may consider contacting our management to discuss your concerns in more detail and provide valuable insights for our team.

10/10 – Utmerket

kimberly

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This is a hotel I would definitely recommend.
Bodde her 1 natt i april 2024
Svar fra Manager den 28. apr. 2024
Hello kimberly,We are delighted to hear that you had a positive experience during your stay with us. Thank you for recommending our hotel. We appreciate your feedback and look forward to welcoming you back in the future.

10/10 – Utmerket

Susan

Reiste med partner
Likte: Overnattingsstedets bygg og tilstand
It was good for a one night stay on the way to Florida.
Bodde her 1 natt i april 2024
Svar fra Guest Relations Management den 25. apr. 2024
Hi Susan!We truly appreciate you sharing your experience with us! It's fantastic to hear that our hotel served as a comfortable stopover for your journey to Florida. We're delighted you found your one-night stay enjoyable, and we hope to have the pleasure of welcoming you back again whenever your travels bring you our way. Safe travels!

10/10 – Utmerket

john

Reiste med partner, Reiste med kjæledyr
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Just great
Bodde her 1 natt i april 2024
Svar fra Guest Relations Management den 22. apr. 2024
Dear John, We're thrilled to hear that you had a fantastic experience during your stay with us! Your glowing review truly brightens our day. However, we also value transparency and strive for continuous improvement, so if there were any particular aspects of your stay that could have been better, please don't hesitate to let us know. Your feedback is invaluable in helping us enhance our services and ensure every guest enjoys a memorable stay. We look forward to welcoming you back soon for another wonderful experience!

4/10 – Dårlig

Edward og Harwich

Reiste med partner
Likte ikke: Overnattingsstedets bygg og tilstand
Rooms and bathrooms out of date.
Bodde her 1 natt i april 2024
Svar fra Manager den 23. apr. 2024
Hello Edward, We appreciate your feedback regarding the rooms and bathrooms. We strive to provide comfortable accommodations for all our guests. Your comments will be shared with our team for future improvements. Thank you for bringing this to our attention.

4/10 – Dårlig

Claude

Reiste med partner
Likte ikke: Fasiliteter
Ok pour le prix, mais manque d'amour dans cette hôtel qui devrait être rénover, aucun branchement USB
Bodde her 1 natt i april 2024
Svar fra Manager den 20. apr. 2024
Hello Claude,We appreciate your feedback regarding our pricing and facilities. We understand your concerns about the need for renovations and USB connections. We'll share your comments with our team to improve our guest experience. Thank you for bringing this to our attention.

8/10 – Bra

Linda

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Convenient to interstate
Bodde her 1 natt i april 2024
Svar fra Manager den 20. apr. 2024
Hello Linda,We are pleased to hear you found our hotel's location convenient to the interstate. Your feedback is valuable to us for future improvements. We hope to welcome you back to our property for another stay soon.

6/10 – Grei

Amanda

Likte: Personale og service
Bodde her 1 natt i april 2024
Svar fra Manager den 23. apr. 2024
Hello Amanda, We appreciate you choosing to stay with us. We would love to hear more about your experience to ensure we meet your expectations next time. Please reach out to us to share any feedback you may have. We hope to welcome you back soon for an even better stay!

8/10 – Bra

Anthony

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was convenient to everything. Friendly staff. I would stop in again.
Bodde her 1 natt i april 2024
Svar fra Guest Relations Management den 15. apr. 2024
Dear Anthony, Howdy, fellow traveler! Your review just put a smile on our faces! We're thrilled to hear that our hotel's convenient location and friendly staff made your stay a memorable one. It's fantastic to know that you found everything you needed close at hand and that our team left a positive impression. We can't wait to welcome you back for another wonderful stay! Safe travels until then!

10/10 – Utmerket

Sonia

Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Was great for the price and friendly staff..
Bodde her 1 natt i april 2024
Svar fra Guest Relations Management den 15. apr. 2024
Dear Sonia, We're glad to hear that you had such a fantastic experience during your stay with us! A perfect 5 out of 5 rating? That's music to our ears! It's wonderful to know that you found great value in your stay and that our staff left a lasting impression with their friendly and welcoming demeanor. We're committed to providing top-notch service at an unbeatable price, and we're delighted that we hit the mark with you. We can't wait to welcome you back for another incredible stay in the future!

10/10 – Utmerket

Jason

Reiste med kjæledyr
Likte: Renhold og personale og service
I had a very nice day. My bed was very comfortable and everyone was very friendly. Thank you very much!
Bodde her 1 natt i april 2024
Svar fra Manager den 15. apr. 2024
Hello Jason,We are delighted to hear that you had a comfortable stay with us and experienced our friendly service. Your feedback is greatly appreciated, and we hope to welcome you back soon for another enjoyable experience. Thank you for choosing our hotel for your stay!

8/10 – Bra

sylvie

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Personnel courtois sans plus Propre Mobillier assez récent mais nécessiterait rénovations de certaines parties dont douches et bains
Bodde her 1 natt i april 2024
Svar fra Manager den 14. apr. 2024
Hello sylvie,We appreciate your feedback on our courteous staff, cleanliness, and modern furniture. Your comments about the need for renovations in certain areas, such as showers and baths, have been duly noted for future improvements. Thank you for sharing your experience with us.

10/10 – Utmerket

Doug

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Guest Relations Management den 12. apr. 2024
Dear Doug, Woo-hoo! We're jumping for joy after reading your stellar 5 out of 5 rating! While it's totally cool that you didn't leave a comment, your perfect score speaks volumes, and we couldn't be happier.It's guests like you who make what we do so rewarding. Your satisfaction is our ultimate goal, and we're over the moon to know that we hit it out of the park for you.We can't wait to welcome you back for another amazing stay! Until then, if there's anything at all we can do to make your next visit even better, just give us a shout.

4/10 – Dårlig

HÉLÈNE

Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Très malpropre
Bodde her 1 natt i mars 2024
Svar fra Guest Relations Management den 12. apr. 2024
Greetings, Thank you for sharing your feedback with us. We apologize for falling short of your expectations during your recent stay. It's disheartening to learn that your experience was marred by cleanliness issues in your room. Please know that we take your concerns seriously, and we've already had a conversation with our housekeeping team to ensure that such incidents are promptly addressed and prevented in the future. Your comfort and satisfaction are our top priorities, and we deeply regret any inconvenience caused. We appreciate your valuable feedback, as it allows us to improve our services and provide a better experience for our guests. Should your travels bring you back to [Hotel Name], we would be honored to have the opportunity to regain your trust and provide you with a more enjoyable stay.

10/10 – Utmerket

Michele

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Clean, quiet, fair price
Bodde her 1 natt i april 2024
Svar fra Manager den 15. apr. 2024
Hello Michele,We're delighted to hear that you found our hotel clean, quiet, and reasonably priced. Guest feedback is valuable to us, and we appreciate you taking the time to share your experience with us. If you have any further comments or suggestions, please do not hesitate to reach out to us directly.

10/10 – Utmerket

gilles

Likte: Renhold
Bodde her 1 natt i april 2024
Svar fra Guest Relations Management den 9. apr. 2024
Dear Gilles, What a fabulous surprise to receive a stellar 5 out of 5 rating from you! While we didn't get any comments this time around, we're thrilled to see that your stay left such a positive impression.Your satisfaction is our top priority, and knowing that we hit the mark in every aspect of your experience fills us with joy. We're so glad that you enjoyed your time with us!If you ever find yourself craving another getaway, you know where to find us. We'll be eagerly awaiting your return for another unforgettable stay!

10/10 – Utmerket

Amy

Reiste med partner, Reiste med familie og små barn, Reiste med kjæledyr
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great place to stop on a road trip. Staff is nice, breakfast is well attended to and items are refilled promptly. No frills, but so close to restaurants and shopping!
Bodde her 1 natt i april 2024
Svar fra Manager den 7. apr. 2024
Hello Amy,We're delighted to hear you enjoyed your stay and found our location convenient for your road trip adventures. Our team takes pride in providing excellent service and maintaining a well-stocked breakfast for our guests' satisfaction. Thank you for your kind words, and we hope to welcome you back in the future.

2/10 – Forferdelig

Rolyn

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Svar fra Manager den 9. apr. 2024
Hello Rolyn, We're sorry to hear that you didn't have a satisfactory experience during your stay. Please feel free to reach out to us with any feedback you may have so we can address any issues.

6/10 – Grei

Theodore og Marlborough

Reiste med familie
Likte: Personale og service
Likte ikke: Fasiliteter
Staff very nice
Bodde her 1 natt i mars 2024
Svar fra Guest Relations Management den 5. apr. 2024
Dear Theodore, We appreciate you taking the time to share your experience with us. While we're delighted to hear that you found our staff to be very nice, we're disheartened to learn that your overall experience fell short of expectations. Your feedback is invaluable to us, and we take it seriously. We apologize for any issues you encountered during your stay and assure you that we are actively working to address them. Our aim is always to provide exceptional service and create memorable experiences for our guests. We hope to have the opportunity to welcome you back in the future and exceed your expectations.

10/10 – Utmerket

Brenda

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra Guest Relations Management den 2. apr. 2024
Dear Brenda, We're thrilled to receive your fantastic 5 out of 5 rating! Your feedback means the world to us. We're delighted to hear that your stay with us met your expectations. We look forward to welcoming you back for another exceptional experience in the future!

10/10 – Utmerket

Yulitsa

Reiste med familie
Likte: Fasiliteter og overnattingsstedets bygg og tilstand
Very clean and relaxing. Would stay here again!
Bodde her 1 natt i mars 2024
Svar fra Manager den 2. apr. 2024
Hello Yulitsa,We are delighted to hear that you found our hotel clean and relaxing. Your positive feedback is greatly appreciated, and we are thrilled to know that you would consider staying with us again in the future. Thank you for choosing our hotel; we look forward to welcoming you back on your next visit.

8/10 – Bra

Dwayne

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great for its price and great service!
Bodde her 1 natt i mars 2024
Svar fra Manager den 31. mars 2024
Hello Dwayne,We're thrilled to hear you enjoyed our value for money and excellent service! Your positive feedback is truly appreciated. Thank you for choosing to stay with us.

8/10 – Bra

Wesley

Likte: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra Guest Relations Management den 30. mars 2024
Dear Wesley, What a joy it is to receive your feedback on your recent stay! Your 4 out of 5 rating speaks volumes, and while we didn't get a comment, we're still beaming with pride knowing you had a wonderful time with us.We're thrilled to have been part of your journey, and we're committed to keeping up the fantastic experience for future visits. If there's anything specific you'd like to share or any way we can make your next stay even better, just give us a shout!Looking forward to your next visit already!

8/10 – Bra

Lise

Likte: Renhold og overnattingsstedets bygg og tilstand
Il y a eu de la musique forte à côté de nous jusqu’à 10.45pm j’ai été obligé de sortir pour les avertir de baisser le son impossible de dormir j’ai appelé 3 fois au desk et personne n’a répondu très déçu
Bodde her 1 natt i mars 2024
Svar fra Guest Relations Management den 30. mars 2024
Dear Lise, What a lively review! We appreciate you taking the time to share your thoughts on your recent stay, and we're glad to hear that overall, you had a positive experience with us, scoring us a solid 4 out of 5.First off, our sincerest apologies for the inconvenience caused by the loud music near your room. We totally understand how disruptive that must have been, especially when all you wanted was a peaceful night's sleep. Rest assured, we're taking steps to ensure that this doesn't happen again in the future. We're all about creating a serene atmosphere for our guests to unwind and recharge, so your feedback is invaluable in helping us maintain that standard.It's disheartening to hear that you had trouble reaching our front desk team when you needed assistance. We're committed to providing prompt and attentive service around the clock, so we'll definitely be looking into what happened there to ensure it doesn't happen again.Despite these hiccups, we're thrilled to hear that you still found positives during your stay, and we hope to have the opportunity to welcome you back for an even better experience in the future!

8/10 – Bra

JIA

Likte: Renhold og personale og service
Bodde her 1 natt i mars 2024
Svar fra Guest Relations Management den 26. mars 2024
Dear Jia, What a thoughtful review! We're thrilled to hear about your experience at our hotel. Your feedback is invaluable to us, and we're so grateful for your time in sharing it. It sounds like you had a wonderful stay overall, and we're delighted that our services met your expectations. While we aim for perfection, we understand there's always room for improvement, and we'll certainly take your suggestions into consideration. We hope to welcome you back soon for another fantastic stay!

6/10 – Grei

Angela

Reiste med en gruppe
Likte: Personale og service
The refrigerator and microwave (on the outside!) were not clean at all. I didn’t look inside. Other than that, it seemed ok, but makes me wonder what else was not cared for aplropriately.
Bodde her 1 natt i mars 2024
Svar fra Manager den 24. mars 2024
Hello Angela,We are sorry to hear about your experience with the cleanliness of the refrigerator and microwave. Your feedback is appreciated as it helps us to improve our services for future guests. Rest assured, we will address this matter with our housekeeping team to ensure our high standards are met.