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Anmeldelser av Best Western Inn Florence

3 out of 5
Best Western Inn Florence
7821 Commerce Dr, Florence, KY

Anmeldelser

8,4

Veldig bra

Rangering på 10 − Utmerket. 472 av totalt 1001 anmeldelser." "
Rangering på 8 − Bra. 333 av totalt 1001 anmeldelser." "
Rangering på 6 − Grei. 106 av totalt 1001 anmeldelser." "
Rangering på 4 − Dårlig. 58 av totalt 1001 anmeldelser." "
Rangering på 2 − Forferdelig. 32 av totalt 1001 anmeldelser." "

8,4/10

Renhold

8,6/10

Personale og service

8,2/10

Fasiliteter

8,2/10

Overnattingsstedets bygg og tilstand

8,2/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Jackie

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
It was clean and nice around the area. Would stay there again.
Bodde her 1 natt i mai 2024

6/10 – Grei

Kevin

Reiste med familie
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The room was a good size. The room did smell musty/smokey however. The front desk staff was very pleasant. The complimentary breakfast was very good. Lots of options and replenished constantly.
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Kerry

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very clean and comfortable room rooms. Shower had very hot water. No complaints
Bodde her 1 natt i mai 2024

8/10 – Bra

Paul

Reiste med partner
Likte: Personale og service og overnattingsstedets bygg og tilstand
Great value
Bodde her 1 natt i mai 2024

8/10 – Bra

Jamison

Bodde her 1 natt i mai 2024

8/10 – Bra

Donald

Reiste med familie, Reiste med kjæledyr
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
We have a pet and this property was great for walks.
Bodde her 1 natt i april 2024

6/10 – Grei

Chevon

Reiste med familie og små barn, Reiste med familie
Likte: Renhold
Likte ikke: Personale og service
The property was generally clean, convenient to airport and shopping with polite staff. My only complaint was the cleaning staff. The top sheet on my bed had three stains. I placed the sheet on the floor at the door in hopes that it would be replaced instead I returned that night to find the same sheet with the same three stains back on the bed. I was appalled. I could not sleep on my last night because I kept wondering if they changed sheets between guest.
Bodde her 3 netter i april 2024

10/10 – Utmerket

Cheryl

Reiste med familie
Likte: Overnattingsstedets bygg og tilstand
Very nice place, clean, quiet and affordable. I do think I would have gotten a better deal NOT using Expedia.
Bodde her 1 natt i april 2024

8/10 – Bra

Stevi

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
We enjoyed our stay overall. There was one gentleman at the front desk who was a tad unprofessional and not very helpful when we realized a booking error. But, the lady in the morning was very sweet and extremely helpful and took care of us! Wish I would have gotten her name. Rooms were clean and space to spread out. Breakfast was ok. Good location, close to highway. Only issue ice machine didn't work and woke up by battery going out on carbon dioxide monitor, which how could they have known? Would stay again.
Bodde her 1 natt i april 2024

10/10 – Utmerket

tristin

Reiste med kjæledyr
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I had booked on Expedia, then realized I had requested the wrong Wednesday. I tried to call the hotel and ask them to switch the date. It was not a cancellation but a mistake. They told me since it was thru a third party, Expedia, I needed to contact them. Expedia was unable to help me because the window of time had expired. I called corporate Best Western and they were very kind and helped me to switch the date. Therefore, Best Western corporate gets 5 stars. The property is clean, quiet and nice. It had a huge bathroom (dont think I got the handicap room) and overall I plan to stay there sevewral times over the next few months due to a work situation.
Bodde her 1 natt i april 2024

6/10 – Grei

Liz

Bodde her 3 netter i april 2024

8/10 – Bra

Paul

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Convenient location.
Bodde her 1 natt i april 2024

8/10 – Bra

Ramon

Bodde her 3 netter i april 2024

10/10 – Utmerket

Dave

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
it's a little tricky finding it at first but once you work it out it's no problem. Staff is exceptional, very friendly and helpfull. I would recomment.
Bodde her 1 natt i april 2024

10/10 – Utmerket

Jennifer

Bodde her 1 natt i april 2024

10/10 – Utmerket

Barbara

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everything went very well with the exception of the night Clark. She accidentally put us in under someone else's name. And I had to straighten it out in the morning, but the lady in the morning was very helpful and took care of everything. Unfortunately, our rewards did not get applied. And I need to contact the reward center to get that done.
Bodde her 1 natt i mars 2024

10/10 – Utmerket

Tim

Reiste med familie
Fine
Bodde her 1 natt i mars 2024

6/10 – Grei

Lacy

Reiste med en gruppe
Likte ikke: Personale og service
The front entry smelled like pot all the way through the first floor. Really stinky and offputting. Obvious that the workers smoke in the vestibule. Sheets were clean but had gaping holes in them. It was hard to tell who worked there because there were no uniforms, name tags, or anything worn except by the housekeeper. The housekeeper was kind and helpful. Probably would pay more and stay somewhere else next time.
Bodde her 1 natt i mars 2024

2/10 – Forferdelig

Paul

Reiste med familie
Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
This was the most disgusting hotel I have ever been to. Make up on a pig. Looks good on surface, but once you pull back the facade just gross. Our comforter and sheets had stains, some that were fresh (like not washed) and some that were definitely blood. We asked for new sheets and were told there were none, but they would bring up a new comforter. The comforter they brought up was wet. I retrieved blankets from our car and we slept that way. I realize it is an inexpensive hotel, but cleanliness isn’t a hard accomplishment. I plan on calling corporate if I can get a number because sanitation in a hotel is bare minimum!!!! Don’t stay here!
Bodde her 1 natt i mars 2024

10/10 – Utmerket

Roger

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Quite safe and clean
Bodde her 1 natt i mars 2024

6/10 – Grei

Bonnie

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Convenient to my needs in the area
Bodde her 1 natt i mars 2024

4/10 – Dårlig

Jessica

Likte: Personale og service
Likte ikke: Renhold
Mold on shower curtain
Bodde her 1 natt i mars 2024

10/10 – Utmerket

Cathy

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand

10/10 – Utmerket

Stephen

Bodde her 1 natt i mars 2024

8/10 – Bra

Gerald

Bodde her 1 natt i mars 2024

10/10 – Utmerket

Linda

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was quite and clean.staff was friendly and helpful
Bodde her 1 natt i mars 2024

8/10 – Bra

Vivek Kumar

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
The lady who was managing the breakfast area was very rude. Limited breakfast options but otherwise good stay.
Bodde her 1 natt i mars 2024

8/10 – Bra

Marjorie

Bodde her 3 netter i mars 2024

8/10 – Bra

Julie

Reiste med familie
Likte: Personale og service
The linens, pillows and towels are a but tired but the bed was comfortable. Staff was friendly. We enjoyed the breakfast.
Bodde her 1 natt i mars 2024

10/10 – Utmerket

shirley

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great room
Bodde her 1 natt i mars 2024

10/10 – Utmerket

Eric

Likte: Renhold og personale og service
Really liked the pillow top bed and even the pillows were fluffy. It was quiet and the breakfast was more than expected. The only negative was a bathtub that was peeling and should be replaced or refinished. Overall I would recommend it highly.
Bodde her 1 natt i mars 2024

10/10 – Utmerket

BESAN

Likte: Renhold og personale og service
Bodde her 1 natt i februar 2024

6/10 – Grei

Christopher

Likte: Personale og service
Likte ikke: Fasiliteter
Staff nice but overly’casual’. Non-smoking room smelled distinctly of old smoke. Property is dated and in major need of cleaning up/fixing up.
Bodde her 1 natt i mars 2024

8/10 – Bra

Brianna

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice quiet area. Always clean
Bodde her 1 natt i desember 2023

10/10 – Utmerket

Chai latte

So good
Bodde her 1 natt i februar 2024

10/10 – Utmerket

paul og port charlotte

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I travel a lot. This is one of my better stays, by far. Friendly check in at 2 a.m.. (late train.) Friendly early check out, (early flight.) Breakfast bar looked really good, but no time. Maid at the far end of the hallway wished me a good day and told me to drive careful. Great room, everything worked. Heat, hot water, felt good. I will be back.
Bodde her 1 natt i februar 2024

2/10 – Forferdelig

Jennifer

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Booked online because it had 8.4 star review. Our room was supposed to be non-smoking, but reaked of smoke. Stains on chairs in room and on sheets. Would never stay there again.
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Chassidy

Likte: Renhold, personale og service og romkomfort
Bodde her 1 natt i februar 2024

8/10 – Bra

Kevin

Bodde her 1 natt i februar 2024

2/10 – Forferdelig

Rajiv

Bodde her 1 natt i februar 2024

2/10 – Forferdelig

Katherine

Reiste med familie
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Face tattoos and hookers in the hallways
This hotel was scary and disgusting. I was afraid for my safety. Once we checked in, we did leave the room until morning because I was afraid of the people staying on our floor. The front desk person was no where to be found when we got there, then a man covered in face tattoos came in from a back door to check us in. People yelling in the hallways all night. We stayed here to get off the road during a really bad snowstorm and I wish I had just stayed on the road driving in the awful weather rather than stay here. I forgot to mention the loud, laughing women screaming in the hallway at 3am. The reviews said it had a 7.5 rating, so I didn’t think it would be that bad. It was DISGUSTING and SCARY!
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Bill

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Na
Bodde her 1 natt i februar 2024

4/10 – Dårlig

shannon

Reiste med familie
Likte ikke: Personale og service
Sadly our non smoking room smelled like someone smoked a pack of cigarettes, it was horrible and when asked if I could switch rooms said they were booked, but online said they weren't, the front desk gentleman said he would try to find the machine to get the smoke smell out, but I guess he never found it . To add to it were kids running up and down the hallway, a dog barking in the room across the hall & a cat meowing next door
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Shannon

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
—
Bodde her 1 natt i februar 2024

2/10 – Forferdelig

Ron

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
Front desk was very rude
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Julia

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The clerk that checked me in was most pleasant and helpful.
Bodde her 1 natt i februar 2024

10/10 – Utmerket

mary

Bodde her 1 natt i februar 2024

10/10 – Utmerket

Helen

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2024

8/10 – Bra

Richard

Bodde her 1 natt i februar 2024

10/10 – Utmerket

Kristin

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Doesn’t look like much from the outside, but the front desk associate was super courteous, the room was clean, the bed comfy, and the shower water pressure was outstanding!
Bodde her 1 natt i februar 2024