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Anmeldelser av Holiday Inn Club Vacations Villages Resort at Lake Palestine, an IHG Hotel

3.5 out of 5
Holiday Inn Club Vacations Villages Resort at Lake Palestine, an IHG Hotel
18270 Singing Wood Ln, Flint, TX

Anmeldelser

8,4

Veldig bra

Rangering på 10 − Utmerket. 168 av totalt 331 anmeldelser." "
Rangering på 8 − Bra. 94 av totalt 331 anmeldelser." "
Rangering på 6 − Grei. 34 av totalt 331 anmeldelser." "
Rangering på 4 − Dårlig. 20 av totalt 331 anmeldelser." "
Rangering på 2 − Forferdelig. 15 av totalt 331 anmeldelser." "

8,2/10

Renhold

8,8/10

Personale og service

8,8/10

Fasiliteter

8,4/10

Overnattingsstedets bygg og tilstand

8,4/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Nelson

Reiste med familie, Reiste med en gruppe
Likte: Overnattingsstedets bygg og tilstand
Will definitely come back again
Bodde her 2 netter i mai 2024
Svar fra Holiday Inn Club Vacations, Incorporated den 8. mai 2024
We love to see this! Thanks a million for taking the time to rate your stay at the Villages resort. Please give us the opportunity to provide another 5-star vacation by visiting us again soon.

10/10 – Utmerket

Toronka

Likte: Renhold og overnattingsstedets bygg og tilstand
It was nice
Bodde her 1 natt i mars 2024
Svar fra Holiday Inn Club Vacations den 4. mai 2024
We love to know it when we’ve hit one out of the park! Thank you for taking time to share your 5-out-of-5 rating. You made our day, and we hope to see you again soon at The Villages Resort.

8/10 – Bra

Deshander

Reiste med familie
Likte: Overnattingsstedets bygg og tilstand
The front desk was so welcoming, the villa was good, ceiling fans needed dusting, overall it was a good stay. I would do it again.
Bodde her 3 netter i april 2024
Svar fra Holiday Inn Club Vacations, Incorporated den 30. apr. 2024
We love to see this! Thanks a million for taking the time to rate your stay at the Villages resort. Please give us the opportunity to provide another 5-star vacation by visiting us again soon.

10/10 – Utmerket

Carrie

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 2 netter i april 2024
Svar fra Holiday Inn Club Vacations, Incorporated den 30. apr. 2024
5 star vacations are what we strive for at the Villages resort, and it’s great to know we’ve succeeded in providing a truly wonderful guest experience. Thanks for the review!

10/10 – Utmerket

Kathryn

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
I liked all the amenities
Bodde her 1 natt i april 2024
Svar fra Holiday Inn Club Vacations, Incorporated den 29. apr. 2024
5 star vacations are what we strive for at the Villages resort, and it’s great to know we’ve succeeded in providing a truly wonderful guest experience. Thanks for the review!

10/10 – Utmerket

Jaimy

Reiste med familie
Likte: Renhold og overnattingsstedets bygg og tilstand
Clean but still had some bugs around the kitchenette area. Probably normal around this time of the year since we are surrounded by lots of trees.
Bodde her 2 netter i april 2024
Svar fra Holiday Inn Club Vacations, Incorporated den 8. apr. 2024
5 star vacations are what we strive for at the Villages resort, and it’s great to know we’ve succeeded in providing a truly wonderful guest experience. Thanks for the review!

10/10 – Utmerket

Kimberly

Bodde her 2 netter i mars 2024
Svar fra Holiday Inn Club Vacations den 26. apr. 2024
We love to know it when we’ve hit one out of the park! Thank you for taking time to share your 5-out-of-5 rating. You made our day, and we hope to see you again soon at Villages Resort.

10/10 – Utmerket

Amber

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Loved jt
Bodde her 1 natt i mars 2024
Svar fra Holiday Inn Club Vacations, Incorporated den 28. mars 2024
5 star vacations are what we strive for at the Villages resort, and it’s great to know we’ve succeeded in providing a truly wonderful guest experience. Thanks for the review!

10/10 – Utmerket

Wendy

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mars 2024
Svar fra Holiday Inn Club Vacations, Incorporated den 6. mars 2024
5 star vacations are what we strive for at the Villages resort, and it’s great to know we’ve succeeded in providing a truly wonderful guest experience. Thanks for the review!

10/10 – Utmerket

Rex

Likte: Renhold og overnattingsstedets bygg og tilstand
Nice place! A bit dated interiors, but comfortable. Very limited dining in area.
Bodde her 2 netter i februar 2024
Svar fra Holiday Inn Club Vacations, Incorporated den 1. mars 2024
5 star vacations are what we strive for at the Villages resort, and it’s great to know we’ve succeeded in providing a truly wonderful guest experience. Thanks for the review!

10/10 – Utmerket

Gustavo

Bodde her 3 netter i februar 2024
Svar fra Holiday Inn Club Vacations, Incorporated den 25. feb. 2024
5 star vacations are what we strive for at the Villages resort, and it’s great to know we’ve succeeded in providing a truly wonderful guest experience. Thanks for the review!

10/10 – Utmerket

JANE

Reiste med partner
Likte: Renhold og overnattingsstedets bygg og tilstand
We had a good stay but we were disappointed the waterpark was closed. There was no notification that it was closed Mon to Thurs and the guy at checkin never told us
Bodde her 4 netter i februar 2024
Svar fra Holiday Inn Club Vacations, Incorporated den 24. feb. 2024
Thank you for letting us know about your experience with us. We hate to see that your recent stay wasn’t all you hoped it would be. We appreciate your comments and this rating and hope you’ll be back to see us again soon at The Villages resort.

8/10 – Bra

Valeriano

Reiste med partner, Forretningsreisende
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
My wife and I enjoyed the property, clean, quiet, and within proximity to places we visited
Bodde her 3 netter i februar 2024
Svar fra Holiday Inn Club Vacations, Incorporated den 19. feb. 2024
We love to see this! Thanks a million for taking the time to rate your stay at the Villages resort. Please give us the opportunity to provide another 5-star vacation by visiting us again soon.

10/10 – Utmerket

Myunique

Likte: Renhold og overnattingsstedets bygg og tilstand
Overall experience
Bodde her 2 netter i februar 2024
Svar fra Holiday Inn Club Vacations, Incorporated den 19. feb. 2024
5 star vacations are what we strive for at the Villages resort, and it’s great to know we’ve succeeded in providing a truly wonderful guest experience. Thanks for the review!

8/10 – Bra

Robert

Reiste med familie
Likte: Renhold og romkomfort
Fun place for families
Everything at the resort was great. The waterpark was an additional cost which we did not realize until we arrived. The room was great. Only negative was the above neighbors were unbelievably load all night long so sleeping was difficult.
Bodde her 1 natt i januar 2024
Svar fra Holiday Inn Club Vacations, Incorporated den 29. jan. 2024
We’re pleased to know we made such a good impression. Hope to see you again for a future stay at the Villages resort!

6/10 – Grei

Minnie

Reiste med partner, Reiste med familie og små barn, Reiste med familie, Reiste med en gruppe
Likte: Fasiliteter
Svar fra Holiday Inn Club Vacations, Incorporated den 29. jan. 2024
Our guest experience is priority and we’re sorry if there were any shortcomings encountered during your stay. Thanks for sharing your rating.

4/10 – Dårlig

Shannon

Reiste med familie
Likte: Fasiliteter
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
I have stayed here before and had a wonderful experience. This time it was dirty and hard to get and help. The room was dirty upon our arrival. It had a bag of trash from the previous renter. The guest bath tub was filthy and was stopped up. I called the front desk and asked for someone to take care of the issues. It took them 4 calls and two days to help me.
Bodde her 5 netter i desember 2023
Svar fra Holiday Inn Club Vacations, Incorporated den 29. jan. 2024
Hearing from our guests is how we continue to grow. We’re sorry we did not meet your expectations, and appreciate you taking the time to share your rating.

10/10 – Utmerket

Quiana

Likte: Renhold og romkomfort
Bodde her 1 natt i desember 2023
Svar fra Holiday Inn Club Vacations, Incorporated den 29. jan. 2024
Thanks for the review. It’s hard to top an already perfect stay, but we sure will try during your next visit to the Villages resort!

8/10 – Bra

Shalekka

Likte: Renhold og romkomfort
Bodde her 1 natt i desember 2023
Svar fra Holiday Inn Club Vacations, Incorporated den 29. jan. 2024
We’re pleased to know we made such a good impression. Hope to see you again for a future stay at the Villages resort!

10/10 – Utmerket

Tyler

Reiste med familie og små barn
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
It was a friendly and respectful and great stay with my family.
Bodde her 1 natt i desember 2023
Svar fra Holiday Inn Club Vacations, Incorporated den 5. des. 2023
5 star vacations are what we strive for at the Villages resort, and it’s great to know we’ve succeeded in providing a truly wonderful guest experience. Thanks for the review!

6/10 – Grei

Justin

inside smells
Room conditions was ok. but smells really bad. smells like smoking cigars... not good for childrens and adults too.
Bodde her 2 netter i november 2023
Svar fra Holiday Inn Club Vacations, Incorporated den 18. nov. 2023
We can do better. Please visit us again soon so we can make your stay everything you were expecting it to be. Thank you for staying with us at The Villages Resort, and thank you for your comments and rating.

8/10 – Bra

Freedom S

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i november 2023
Svar fra Holiday Inn Club Vacations, Incorporated den 14. nov. 2023
Thanks a million for taking the time to rate your stay at the Villages resort. Please give us the opportunity to provide another 5-star vacation by visiting us again soon.

2/10 – Forferdelig

Brittany

Reiste med familie og små barn
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
It was safe but was not convenient of location the elevator didn’t work so had to walk down stairs have a bad knee and the room was full of flys and bug’s literally had to cover up food .
Bodde her 2 netter i oktober 2023
Svar fra Holiday Inn Club Vacations, Incorporated den 24. okt. 2023
We hate to see that your recent stay with us at The Villages Resort wasn’t what you hoped it would be. Thank you for your comments and rating. We take this feedback seriously and appreciate your taking the time to share it.

10/10 – Utmerket

Toronka

Likte: Renhold og overnattingsstedets bygg og tilstand
That it was quite and nice
Bodde her 1 natt i september 2023
Svar fra Holiday Inn Club Vacations, Incorporated den 2. okt. 2023
5 star vacations are what we strive for at the Villages resort, and it’s great to know we’ve succeeded in providing a truly wonderful guest experience. Thanks for the review!

10/10 – Utmerket

Armando

Bodde her 3 netter i juli 2023
Svar fra Holiday Inn Club Vacations, Incorporated den 27. okt. 2023
We love to know it when we’ve hit one out of the park! Thank you for taking time to share your 5-out-of-5 rating. You made our day, and we hope to see you again soon at The Villages Resort.

10/10 – Utmerket

Amanda

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 2 netter i september 2023
Svar fra Holiday Inn Club Vacations, Incorporated den 19. sep. 2023
5 star vacations are what we strive for at the Villages resort, and it’s great to know we’ve succeeded in providing a truly wonderful guest experience. Thanks for the review!

10/10 – Utmerket

pamela

Bodde her 2 netter i september 2023
Svar fra Holiday Inn Club Vacations, Incorporated den 30. sep. 2023
We love to know it when we’ve hit one out of the park! Thank you for taking time to share your 5-out-of-5 rating. You made our day, and we hope to see you again soon at The Villages Resort.

8/10 – Bra

Kayla

Reiste med familie
Likte: Renhold og romkomfort
Bodde her 3 netter i september 2023
Svar fra Holiday Inn Club Vacations, Incorporated den 5. sep. 2023
We’re pleased to know we made such a good impression. Hope to see you again for a future stay at the Villages resort!

2/10 – Forferdelig

Shawn

Reiste med familie
Likte: Renhold
Likte ikke: Romkomfort
Air not working in extreme heat
The air conditioning went out during our stay, the weather was over 100 degrees. We had to wait 8 hours for the air to get fixed. This caused us to miss scheduled activities. We had to spend another $200 to stay an additional night so our kids could complete the activities we committed to.
Bodde her 2 netter i august 2023
Svar fra Holiday Inn Club Vacations, Incorporated den 5. sep. 2023
Hearing from our guests is how we continue to grow. We’re sorry we did not meet your expectations, and appreciate you taking the time to share your rating.

6/10 – Grei

Justin

Reiste med en gruppe
Likte: Renhold og romkomfort
Bodde her 3 netter i august 2023
Svar fra Holiday Inn Club Vacations, Incorporated den 27. aug. 2023
Our guest experience is priority and we’re sorry if there were any shortcomings encountered during your stay. Thanks for sharing your rating.

8/10 – Bra

Virgil

Reiste med familie
Likte: Fasiliteter og overnattingsstedets bygg og tilstand
The customer service was awesome! They allowed adequate time for us to stay before checking out. The key card/wristlet was so convenient. The time was a little slow for receiving assistance with a maintenence issue and getting towels. Overall, we enjoyed our stay!
Bodde her 2 netter i august 2023
Svar fra Holiday Inn Club Vacations, Incorporated den 21. aug. 2023
Thanks a million for taking the time to rate your stay at the Villages resort. Please give us the opportunity to provide another 5-star vacation by visiting us again soon.

10/10 – Utmerket

K

Bodde her 7 netter i august 2023
Svar fra Holiday Inn Club Vacations, Incorporated den 19. aug. 2023
We love to know it when we’ve hit one out of the park! Thank you for taking time to share your rating of 10. You made our day, and we hope to see you again soon at Villages Resort.

8/10 – Bra

Garrett

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 3 netter i august 2023
Svar fra Holiday Inn Club Vacations, Incorporated den 16. aug. 2023
Thanks a million for taking the time to rate your stay at the Villages resort. Please give us the opportunity to provide another 5-star vacation by visiting us again soon.

8/10 – Bra

Marcial

Reiste med familie
Likte: Romkomfort
This is our 2nd time visiting this location. First time we had a great experience. The 2nd time we were expecting the same but we were met at our room with bags of dirty laundry at our door. The front desk took care of our issue quickly and our family had an awesome stay.
Bodde her 3 netter i august 2023
Svar fra Holiday Inn Club Vacations, Incorporated den 10. aug. 2023
We’re pleased to know we made such a good impression. Hope to see you again for a future stay at the Villages resort!

10/10 – Utmerket

Amy ramirez

Reiste med familie
Likte: Renhold og romkomfort
Bodde her 2 netter i august 2023
Svar fra Holiday Inn Club Vacations, Incorporated den 8. aug. 2023
Thanks for the review. It’s hard to top an already perfect stay, but we sure will try during your next visit to the Villages resort!

10/10 – Utmerket

Quiana

Likte: Renhold og romkomfort
Jonny was amazing!
Jonny was excellent! He was very knowledgeable and was able to accommodate me and my family. Jonny deserves a merit increase!
Bodde her 4 netter i juli 2023
Svar fra Holiday Inn Club Vacations, Incorporated den 6. aug. 2023
Thanks for the review. It’s hard to top an already perfect stay, but we sure will try during your next visit to the Villages resort!

10/10 – Utmerket

Tynikqua

Reiste med familie
Likte: Renhold og romkomfort
Summer Vacation
My family and I really enjoyed our stay at the resort and definitely will be returning.
Bodde her 3 netter i juli 2023
Svar fra Holiday Inn Club Vacations, Incorporated den 5. aug. 2023
We love to know it when we’ve hit one out of the park! Thank you for taking time to share your rating of 10. You made our day, and we hope to see you again soon at The Villages Resort.

10/10 – Utmerket

Adolfo

Reiste med familie og små barn
Likte: Renhold og overnattingsstedets bygg og tilstand
The property is very quiet, clean, and very accommodating. The pools are awesome and clean as well.
Bodde her 2 netter i juli 2023
Svar fra Holiday Inn Club Vacations, Incorporated den 2. aug. 2023
We love to know it when we’ve hit one out of the park! Thank you for taking time to share your 5-out-of-5 rating. You made our day, and we hope to see you again soon at The Villages Resort.

6/10 – Grei

Sedric

Likte: Renhold og romkomfort
Hot Tub NO hot water… everything else was ok
This is an amazing property (simply majestic) but one of the biggest reason for selecting this hotel was for the hot tub. In this case the hot tub would have been amazing if there was hot water.
Bodde her 1 natt i juli 2023
Svar fra Holiday Inn Club Vacations, Incorporated den 2. aug. 2023
We hate to see that your recent stay at The Villages Resort wasn’t what you hoped it would be. Thank you for your rating. We take this feedback seriously and appreciate your taking the time to share it.

10/10 – Utmerket

Jennifer

Likte: Fasiliteter
I can’t wait to visit again!
Bodde her 1 natt i juli 2023
Svar fra Holiday Inn Club Vacations, Incorporated den 1. aug. 2023
We love to know it when we’ve hit one out of the park! Thank you for taking time to share your 5-out-of-5 rating. You made our day, and we hope to see you again soon at The Villages Resort.

8/10 – Bra

Barbara

Reiste med familie og små barn
Likte: Fasiliteter og overnattingsstedets bygg og tilstand
Our unit was OK. When I wiped the floor it was very brown, so obviously it is not mopped very frequently. There were bugs and cobwebs all over the doors. The blower (we heard the guy daily working) just does not remove the cobwebs from the doors. Our daughter's unit had several bugs inside the unit. They were on the lowest level. We were on the top level. The staff was extremely pleasant and efficient whenever we had trouble accessing the pools with our gate cards, etc. The pool areas were nice. The kids (ages 10-6) were not that enthusiastic about the water park and they preferred the pools over the water park.
Bodde her 3 netter i juli 2023
Svar fra Holiday Inn Club Vacations, Incorporated den 17. juli 2023
Thanks a million for taking the time to rate your stay at the Villages resort. Please give us the opportunity to provide another 5-star vacation by visiting us again soon.

4/10 – Dårlig

Selina

Reiste med familie
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
We had so many cobwebs outside the door and multiple bugs in the room. The bathroom door as not clean. Staff at check in were super friendly. But property was tired.
Bodde her 3 netter i juli 2023
Svar fra Holiday Inn Club Vacations, Incorporated den 14. juli 2023
We hate to see that your recent stay at The Villages Resort wasn’t what you hoped it would be. Thank you for your rating. We take this feedback seriously and appreciate your taking the time to share it.

4/10 – Dårlig

Clarissa

Reiste med familie
Likte ikke: Renhold
I arrived to check in 30 minutes after the quoted time. Once checked in I was told that it would be 20 mins before my room was finished. It took over 40 minutes to get a call from the automated system. The resort staff did make up for my melted ice and ice cream I had brought since I had to wait on my room. But when we arrived to the room, the room looked dirty. There were lots of Cobb webs on the ceiling. The unit was 78 degrees. The refrigerator barely kept anything cold and nothing got better through the night. The a/c went to 74 in the middle of the night while we slept. Upon checking out I did speak to the front desk staff about the issues and they seemed very willing to make it right and compensate for my displeasure. All in all not worth the nightly price when check in is so late and check out is so early. We didn’t get to utilize any activities on property if you stay, make sure you stay a few nights so you can experience the amenities
Bodde her 1 natt i juli 2023
Svar fra Holiday Inn Club Vacations, Incorporated den 11. juli 2023
Our guest experience is priority and we’re sorry if there were any shortcomings encountered during your stay. We appreciate your rating.

8/10 – Bra

Judith

Likte: Renhold og fasiliteter
Overall it was a very pleasent family friendly property. Loved the kitchen, it had everything you need, layout of the room was perfect and grill was just foot steps from our room. It was clean, but I will just suggest that carpet needs an upgrade. Will stay there again. Service was great!
Bodde her 3 netter i juli 2023
Svar fra Holiday Inn Club Vacations, Incorporated den 11. juli 2023
Hopefully, your next stay at the Villages resort will be 5 stars! We’re always looking for new ways to impress our guests and owners.

8/10 – Bra

Perla

Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Fasiliteter
I like the activities they offer although the day o came the main amenity I rent it for was closed and mi kids were extremely disappointed
Bodde her 1 natt i juni 2023
Svar fra Holiday Inn Club Vacations, Incorporated den 29. juni 2023
Thanks a million for taking the time to rate your stay at the Villages resort. Please give us the opportunity to provide another 5-star vacation by visiting us again soon.

8/10 – Bra

JOANNE

Likte: Renhold og romkomfort
Nice place
Resort had alot for the kids. Staff was great. Enjoyed our stay. Rooms were old but good enough for us.
Bodde her 3 netter i juni 2023
Svar fra Holiday Inn Club Vacations, Incorporated den 27. juni 2023
We’re pleased to know we made such a good impression. Hope to see you again for a future stay at the Villages resort!

6/10 – Grei

Joshua

Reiste med familie
Ended up getting to our villa & the floor by 1 of the bedrooms was soaked with water We called the front seat and they offered us a room that wouldn’t accommodate our family size
Bodde her 1 natt i juni 2023
Svar fra Holiday Inn Club Vacations, Incorporated den 23. juni 2023
We can do better. Please visit us again soon so we can make your stay everything you were expecting it to be. Thank you for your comments and rating. We hope to see you again at The Villages Resort.

4/10 – Dårlig

Jason

Reiste med familie og små barn
Likte ikke: Renhold og fasiliteter
Water park is not open on Monday and Tuesday. Did not say that on Orbitz. Check in is at 4. Didn’t get into our room until 7:40. Room has a terrible odor. Windows were left open. Apparently they smelled it also.
Bodde her 1 natt i juni 2023
Svar fra Holiday Inn Club Vacations, Incorporated den 20. juni 2023
It’s always our aim to make sure guests have a positive experience, and we hate to hear this did not ring true for your recent stay with us at The Villages Resort. Hearing from our guests is how we continue to grow. We appreciate your taking the time to share your comments and rating. We’re sorry we did not meet your expectations.

4/10 – Dårlig

Sandra

Likte ikke: Renhold
Bodde her 4 netter i juni 2023
Svar fra Holiday Inn Club Vacations, Incorporated den 18. juni 2023
Hearing from our guests is how we continue to grow. We’re sorry we did not meet your expectations, and appreciate you taking the time to share your rating.

10/10 – Utmerket

Guadalupe

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Enjoyed the pools
Bodde her 1 natt i mai 2023
Svar fra Holiday Inn Club Vacations, Incorporated den 5. juni 2023
5 star vacations are what we strive for at the Villages resort, and it’s great to know we’ve succeeded in providing a truly wonderful guest experience. Thanks for the review!