Familiehoteller i Flat Rock

«Great place»

«This property was very clean on arrival and was evident that care was taken for the decor and vibe. I would like to give this property five stars but there were a few issues on arrival that may fall on the cleaning service because the host was seemingly unaware. However, I contacted the host via the Vrbo app and was pleased to experience a pleasant, responsive, and accommodating communication experience.»

«We had no heat all day Sunday when it was single digits outside. I asked where the thermostat was at noon and got excuses all day. At 4:00 I sent a message saying that we'd give them one hour and then we'd have to leave as it was freezing cold. Finally, at 6 p.m. someone showed up to turn on the heat in the downstairs apartment where it had been turned off by the tenants who had moved out suddenly. The property manager tried to blame me for not getting back with him to tell him we hadn't closed ...

«This accomodation appears to be a mother in law suite that has been blocked from the house and rerouted through the garage. The hosts have thoughtfully provided for your needs with coffee machine, hot water kettle ,etc. and they were welcoming. We did hear a lot of squeaky floor foot steps from above. It was clean and well maintained and the neighborhood was quiet.»

«Upon arrival, it was evident upon arrival that the place had not been cleaned--debris & hairballs on the floors and in the nightstand drawers, thick dust on the baseboards, bedroom blinds don't fully close, 2 worn-out bath towels for a booking for 4 adults, car with broken windows in the parking area. Shared pics with host and they say "I see there are a few spots that could have been cleaned better..." Host offered to send a cleaning crew back out, but after a full day of travel, we didn't ...