Hoteller nær Firekeepers Casino

«The hotel itself wasn’t dirty. The staff was awesome.. just can use more smell goods in the hallway and better cleaning services the hallways were filthy the carpet in the room when you took your socks off felt oily and greasy maybe a deep carpet clean »

«Food was horrible for breakfast, dirt in ice cube trays, little to none soap in shower, »

«Overall great stay. Hallway had a bad smell. Besides that everything was great»

«Rooms were clean and the customer service was great»

«Alt bra!»

«Pool was not available. Pillow case was dirty »

«The pool was closed due to maintenance and when offered to use the neighbor hotel pool they denied us due to over capacity.»

«Our hotel stay was extremely pleasant! Caleb (I believe was his name, at the front desk) at the front was very nice. The room was clean and quaint and the complimentary breakfast in the morning was a great start to the day. I highly recommend this establishment. »

«My room had bedbugs »

«Everything was good except the pool for extremely cold and kids didn’t want to get in. Other guests were there too and complaining of same issue. The hot tub wasn’t hot either. It was just warm. They said it was due to them just having filled it but it took overnight for it to be warm. The pool never did get comfortable enough to swim in. This was the whole reason we stayed here. For our grandkids to swim. Very disappointed. »

«Hotel was comfortable, breakfast was good. Rooms need a good cleaning and a lot of renovation. Sheets had spots, carpets dirty and walls need to be painted. »

«This is an older, worn down property. It seemed clean, but the outdated and well-used condition of the rooms and common spaces made this hotel fall short of what we typically experience at Best Western properties. Additionally, the front desk staff member announced my room number aloud with several other people standing in line behind me. This made me feel unsafe in my room as this is a major no-no in the industry to protect travelers. »

«The room was not perfect, but I wasn't expecting it to be. It was a good value and nice stay for the money, and the staff was nice.»

«The hotel is under renovations but the staff was excellent, attentive and explained the situation. We slept very well. They have a very nice included breakfast buffet. And excellent coffee. Thank you! »

«Nice and charming staff. Pool was a bit too chilly but not bad. Overall a welcoming property.»