Hoteller i Finksburg

«We are a party of two. No favorable point at all about the hotel. We checked in shortly after 3pm. First of all, upon entering the room, we noticed a smell of urin, coming from the AC unit. We immediately reported the problem. Hotel clerk said to send a maintenace personnel to the room. No one came. We had to sleep in the foul smell all night without the AC. Also, the bath drained extremely slow. Next morning we made a compalint about the two problems. The hotel clerk at the counter (a ...

«When we checked in, the card key did not work on the door, which we found was left partially open. The front desk clerk tried 3 times to re-key the card, but it never worked. We were told if we left our room and wanted to get back in, the clerk could let us in with the master key. Once inside, we discovered the electrical outlets on the bed-side of the room were inoperable, as the night stand lamps and alarm clock did not work. When we looked, the outlets were blackened and sooted up, appearing ...

«Everything went well, and staff was very helpful.»

«It looked great and the daytime staff was friendly. The nightmare staff was rude and seeing a roach didn't make my stay any more enjoyable»

«yes»

«Upon arrival customer service was great. At the front counter was the amazing service rep by the name of Meta. She was very hospitable. Made check in very quick and easy. Breakfast was great. Not crowded. I stayed for 2 days and definitely will be back..»

«bed bugs»

«It was a good stay»

«Lovely hotel. I'm personally are refrigerator was a very noisy which is the only reason of my score»

«The water line broke, so no showers, toilets, etc. No water was provided to guests. (Bottled water) Also, nothing was offered for compensation.»

«Staff was amazing and very helpful»

«Clean and nice hotel. Perfect for business travel»

«This hotel was dirty. The breakfast was cereal, coffee, juice, and a piece of bread. We will never go back. We have stayed at this hotel before and it was never in this bad of shape.»

«Room was clean, area was quiet. Good stay for a quick in and out trip for my son’s lax tournament. Close to dining options.»

«The place was hot in the lobby and hallways and stairwells and elevators. It was too hot. Uncomfortably warm. The A/C in the room was ok, but the entire building was warm. The beds looked like they didn’t change the sheets. Sheets and cover were stained. The room smelled like stale cigarette smoke covered up with air freshener. The elevators were very slow. The carpet in the hallways were stained with something that was dragged down the hall….like a leaky garbage bad. The paint in ...

«This property needs to be addressed. The electricity went out during our stay only at the hotel. The food was bland and the mandatory breakfast coupons make the dining experience feel cheap. The staff - except the food staff - were loud and obnoxious. The last day of the stay my family and I were harassed and my mother was also harassed by male staff members. We applied a do not disturb to our room to protect our items while out, but cleaners still came in.»