Hoteller i Fincastle

«Historical does not equal run down and that’s what we experienced unfortunately. In addition, the popcorn they popped daily made the place smell and someone spilled in the elevator…in the 3 days we spent there it was never picked up by staff. Everything felt like the staff just did not care. However, I will say the beds were comfortable and I slept very well each night, the showers, heating and cooling in the rooms all very comfortable as well.»

«It was ok»

«There was no coffee pot. Bed bugs!!!!!»

«Room was clean and comfortable. Dog friendly so good for us on cross-country trip. Breakfast was the worst I've ever experienced at a La Quinta.»

«We had a room on the second floor although the hotel has a luggage cart they had no elevator to bring up the luggage so we had to carry luggage up for a weeks stay.»

«Great stay! Clean and comfortable. Staff, especially Haven, at the desk were helpful and polite. Asked for a specific room when I booked reservation and it was waiting for me when arrived. Pool was fantastic as was breakfast. If there was one note to make it would be better selection on TV channels. Will always stay here when in the Roanoke area!»

«I read the reviews and saw the management is relatively new. Being formerly employed in the hotel industry, I know how difficult it is to rehabilitate a property and the reputation. These guys are doing a fantastic job and well on their way to a successful and profitable location. Any time I had a question or request, it was met with polite and eager assistance. They are very accommodating.»

«So clean and fresh! Good breakfast. Great pillows! So well priced! Terrific!»

«Staff was very friendly and helpful. Property was cleaned and rooms were well maintained. I would stay here again when visiting the area.»

«Exceptional breakfast! And the air conditioning was great too.»

«The room had a musty smell to it, the sheets and pillows had stains all over. The shower had old stains on the curtain and floor as well. It was bad enough that I left and got another hotel in the area within 15 minutes of being there»

«Very outdated- I wore flip flops in the shower! They did not have a coffee maker in the room, no ice either.»

«Good Stay»

«Our main reason for choosing this property was it had an indoor pool. When we checked in, we were told the pool was not working and they didn’t know when it would be back in working order. This should be posted on their website. Another issue is that when I asked for a receipt at check out the young man did not seemed pleased. He was not very receptive at all to questions or acted as if he wanted to be there. My husband did appreciate the breakfast.»

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«I paid Expedia for protection of The reservation and I was not allow to cancel »