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Riad Rocco

Overnattingssted med 3.5 stjerner

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Anmeldelser

7,8 av 10 –
Bra

Populære fasiliteter

  • Spa
  • Wi-fi inkludert
  • Restaurant
  • Aircondition
  • Frokost
  • Parkering
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Lignende overnattingssteder

Hus – deluxe | Individuelt dekorert, individuelt innredet og skrivebord
Riad Dar Kenza
Fes El Bali
  • Inkludert frokost
  • Wi-fi inkludert
  • Aircondition
  • Vaskeri
9.8 av 10, Suverent, 20 anmeldelser
Prisen er 496 kr
inkludert skatter og avgifter
21. mai–22. mai
Riad Dar Kenza
Sammenlign med lignende overnattingssteder

Regler

Innsjekking

Minstealder for innsjekking er 18 år

Utsjekking

Utsjekking før kl. 12.00

Spesielle innsjekkingsinstruksjoner

En resepsjonist vil ta imot gjestene ved ankomst

Informasjon fra overnattingsstedet kan bli oversatt ved hjelp av automatiserte oversettelsesverktøy

Adgangsmåter

Bemannet resepsjon

Kjæledyr

Kjæledyr er ikke tillatt

Barn og ekstrasenger

Barn er velkomne

Ekstrasenger er tilgjengelige for EUR 20.0 per natt

Barnesenger (for spedbarn) er tilgjengelige for EUR 20.0 per dag

Overnattingsstedets betalingsmåter

Viktig informasjon

Avgifter

Du må betale følgende avgifter på overnattingsstedet (skatter kan være inkludert):

  • Lokale myndigheter pålegger en avgift: EUR 2.00 per person, per natt. Avgiften gjelder ikke for barn under 12 år.

Vi har tatt med alle kostnadene overnattingsstedet har oppgitt til oss.

Valgfrie tillegg

  • Pris for komplett frokost: ca. EUR 6 for voksne og EUR 3 for barn
  • Avgift for flyplasstransport per voksen: 15.00 EUR (én vei)
  • Pris for selvbetjent parkering: 2 EUR per natt
  • Avgift for barneseng (babyseng): 20.0 EUR per dag
  • Avgift for ekstraseng: 20.0 EUR per natt

Listen ovenfor er ikke fullstendig. Det kan hende at gebyrer og depositum ikke inkluderer skatter og avgifter, og det tas forbehold om endringer.

Viktig å vite

Dette overnattingsstedet forvaltes av en profesjonell vert, og overnattingsvirksomheten er knyttet til vedkommendes bransje, bedrift eller yrke.
Det kan pålegges avgifter for ekstra personer, og denne avgiften kan variere avhengig av overnattingsstedets egne regler
Legitimasjon med bilde utstedt av offentlig myndighet samt kredittkort, debetkort eller depositum i kontanter kan være påkrevd ved innsjekking, i tilfelle det skulle oppstå uforutsette utgifter
Spesielle forespørsler avhenger av tilgjengelighet ved innsjekking og kan koste ekstra. Spesielle forespørsler kan ikke garanteres oppfylt
Dette overnattingsstedet godtar kredittkort
Hvis du avbestiller oppholdet ditt, er du underlagt vertens avbestillingsregler. I henhold til EUs forskrifter om forbrukerrett gjelder ikke angreretten ved bestilling av overnattingssted.

Verdt å nevne

En obligatorisk avgift for gallamiddag på julaften er inkludert i totalprisen som vises for opphold som omfatter 24. desember
En obligatorisk avgift for gallamiddag på nyttårsaften er inkludert i totalprisen som vises for opphold som omfatter 31. desember

Ofte stilte spørsmål

Er det tillatt med kjæledyr på Riad Rocco?

Nei, kjæledyr er ikke tillatt på dette overnattingsstedet.

Hvor mye koster det å parkere på Riad Rocco?

Ubetjent parkering er tilgjengelig for EUR 2 per natt.

Når kan man sjekke inn på Riad Rocco?

Innsjekkingen varer til når som helst.

Når må man sjekke ut på Riad Rocco?

Utsjekkingstidspunktet er kl. 12.00.

Tilbyr Riad Rocco transport til flyplassen?

Ja, det tilbys flyplasstransport. Du må betale EUR 15.00 per kjøretøy.

Hvor ligger Riad Rocco?

Dette gjestehuset med spa ligger i Fes El Bali og få skritt unna Kassr Annoujoum Ducci-stiftelsen, Bou Inania madrasa og Vannklokke. Dessuten ligger Den blå port og Der Batha museum kun 10 minutter unna.

Kan jeg avbestille gratis og få full refusjon?

Ja. Fordi det er viktig å vise fleksibilitet tilbyr overnattingsstedet gratis avbestilling for utvalgte rompriser. Ta en titt på avbestillingsreglene til overnattingsstedet på nettstedet vårt for å få mer informasjon om eventuelle unntak eller krav.

Anmeldelser

Anmeldelser av

7,8

Bra

8,4

Renhold

8,6

Beliggenheten

8,4

Personale og service

8,0

Overnattingsstedets bygg og tilstand
Rangering på 10 − Utmerket. 16 av totalt 45 anmeldelser.
Rangering på 8 − Bra. 19 av totalt 45 anmeldelser.
Rangering på 6 − Grei. 3 av totalt 45 anmeldelser.
Rangering på 4 − Dårlig. 2 av totalt 45 anmeldelser.
Rangering på 2 − Forferdelig. 5 av totalt 45 anmeldelser.

Anmeldelser

Verifisert

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort

Beau Riad et personnel au top !

Joli Riad au centre même de la médina. Le personnel a été aux petits soins avec nous, souriant et disponible. Le Riad est propre et joliment décoré. Très belle expérience.
Bodde her 2 netter i juli 2018
Verifisert

8/10 – Bra

SYLVIE B

Likte: Personale og service
Hotel bien situé, le personnel et le patron sont sympathiques, prêts à aider très disponibles. L’hôtel est simple mais correct.
Bodde her 7 netter i mai 2018
Verifisert

8/10 – Bra

DOMINIK

Likte: Renhold og personale og service
Good for the price! Good location and very nice staff!
Verifisert

4/10 – Dårlig

Andreas

Likte ikke: Personale og service og romkomfort
Ein schönes Haus mitten in Fes, aber schlecht und herzlos geführt. Die Angestellen fühlen sich für nichts wirklich verantwortlich. Das Riad ist restauriert, ohne dass es Charme verbreiten würde. Bei unserer Ankunft war die erste Nacht überbucht. Als wäre es selbstverständlich, wurden wir in ein anderes Riad transferiert. Es gehört dem gleichen Besitzer, war aber noch nicht einmal fertiggestellt.
Bodde her 3 netter i mars 2018
Verifisert

2/10 – Forferdelig

Verifisert reisende

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort

HORROR. There might be fake reviews. Be careful!

We booked and payed the Riad Rocco before we arrived to morocco. When we entered the hotel at 0:30 am, an employee told us that Riad Rocco is overbooked and we should change to their other Riad. It seemed strange, because we already payed. After a long discussion and a second fight between the employees and another couple, we had to move to the other Riad. The other Riad is around the corner and still under construction. The windows were uncloseable, there was no air conditioner and it was super cold (2 degrees in Fes in our room). We had one towel for both of us! The next morning the unpleasant owner asked to us to delete a bad review I already made and promised us a dinner in return (call it bribery). The whole stay he insisted to write a good review…We didn’t get our dinner, by the way. The second night in Riad Rocco, we woke up twice because new arrivers and the employees had an argumentation about the move to the other Riad (same like we had experienced the night before).The owner was screaming at his tired out employees and teated them badly. When we left the hotel in the morning and arrived at the train station, we were prosecuted by an employee of Riad Rocco. He wanted us to pay something, what we refused to do. It was really scary and we fled into our train. By the way the road doesn’t pay taxes to the city of Fes, they didn’t neither check us in nor out. Marocco was beautiful. Riad Rocco was a horror trip!
Verifisert

2/10 – Forferdelig

Marouane

Likte ikke: Personale og service, overnattingsstedets bygg og tilstand og romkomfort

LA PEOR ATENCIÓN AL CLIENTE!!!

El riad es bonito PERO el servicio y el trato al cliente es un desastre. llegamos de noche, imposible contactarlos. el número en google no funciona y no contestan al fijo. El empleado de noche es un tramposo y mal educado. No paro de faltarme respeto e incluso insultarme. El equipo de día son muy lentos. Tuvimos que esperar más de 1hora el desayuno porque estaban ocupados con 1 mesa de 6 españoles. Nunca nos dieron el wifi. De tantos errores, nos prometieron una cena, pero nunca nos la dieron. Es más no pararon de reclamar el dinero a lo largo de la estancia. Quisimos para con tarjeta y nos dijeron que no funcionaba el datafono. Pero lo verifiqué y si funcionaba. Para pedirnos un taxi para ir al aeropuerto pronto por la mañana nos echaron la culpa por no avziar cuando lo hicimos 2 veces. Y quería cobrar un extra de taxi para ellos. NO LO RECOMIENDO PARA NADA. hay más riads en la medina. No merece la pena frustrarse con este.
Verifisert

4/10 – Dårlig

Nadir

Likte: Renhold
Likte ikke: Personale og service

Disappointing staff made this the WORST experience

WARNING: DO NOT STAY HERE My family of 4 booked two nights at this riad, opting to book the suite with the two floors with one large bed and two single beds upstairs. However, when we arrived they showed us to a room with 3 small beds side by side approximately half the size of the room that we thought we were getting. I was obviously livid and explained that I paid for a much better room. At this point, the staff member named Muhammed asked if we would do him a "favor" by staying in this room instead. I declined and demanded the room that I had paid for. Muhammed got VERY aggressive, and said he was "thinking a lot of things about me," as he came very close to me; face-to-face! I thought he wanted to fight me! I was then asked to go to the "beautful" rooftop for tea, which turned out to be dirty and full of dead plants. My family was made to wait 45 minutes on the cold rooftop waiting for tea and a staff member to come tell us everything was sorted out. We eventually got the room we paid for, however, it smelled like cleaning product, they only gave us 3 towels instead of 4, and did not provide us the remote to heat our freezing cold room. Sure enough, at 8am the next morning, there was no staff on sight, the laundry was not ready, and we had to haul our luggage down the steep steps ourselves. Finally, Muhammed showed up looking like he just woke up. He demanded we pay a tax, but would not provide any paperwork to show what we were being asked to pay!
Bodde her 2 netter i mars 2018
Verifisert

8/10 – Bra

Arno

Likte: Personale og service og overnattingsstedets bygg og tilstand

Tolles Riad mitten in der Medina

Tolles Riad mitten in der Medina mit marokkanischem Flair. Auf der Terrasse genießt man morgens seinen Kaffee und Minztee mit Blick auf die Stadt und die Berge. Das Personal ist sehr freundlich und zuvorkommend, alles hat wunderbar geklappt. In 10 Sekunden ist man mitten in der Medina, toller Ausgangspunkt für viele Ausflüge.
Bodde her 4 netter i mars 2018
Verifisert

8/10 – Bra

Clare

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort

Comfortable stay in sister Rocco and private tour

We spent 3 nights in the newly and beautifully restored small sister of Riad Rocco - quiet but close to the main street, a great place to be based. Very comfortable beds and constant hot water. Staff are incredibly helpful. Breakfast is generous. We took a 3 nights/ 4 days private tour from Fez to Merzouga, to Todra Gorge, to Ouarzazete, to Marrakech. The driver, Hassan and Mohamed, staff member, gave us a great trip. They were always kind and friendly and committed to giving us a wonderful time, showing us the sights and introducing us to excellent local cuisine. We recommend that Mustapha, the manager with whom we booked the trip is consistent in explaining what is included, i.e. which meals.
Bodde her 2 netter i mars 2018
Verifisert

8/10 – Bra

Emanuele

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort

Struttura in ottima posizione dentro La medina

Struttura in pieno centro della Medina. Staff ospitale
Bodde her 2 netter i januar 2018
Verifisert

8/10 – Bra

Verifisert reisende

Likte: Renhold og personale og service

第一天抵達時地點有點難找，還是花了點錢請人帶路。但熟悉了之後，其實距離景點與車站是非常方便的。

非常漂亮的傳統式建築，地點與裝潢都非常滿意，工作人員也非常親切。唯一美中不足的是我們住宿的房間廁所有嚴重的下水道(廁所)味道，我不知道別的房間是否也是如此。
Bodde her 2 netter i september 2017
Verifisert

2/10 – Forferdelig

Jes

Likte ikke: Personale og service, overnattingsstedets bygg og tilstand og romkomfort

Horrible and Unwelcoming

We had a reservation for 3 nights and it was so bad we only stayed 1 night. The staff told our driver that they would meet us in the square with a luggage cart and escort us to the riad. If you've been to Morocco, you know this is a necessity, especially in a medina the size of Fez. They said they would be there in 2 minutes, 25 minutes later they had not arrived and would not answer the phone. We hired a local in the square to take us to the riad and we paid for it. The staff at the Rocco then argued when we arrived and said they did send someone. We were the ONLY white van and this was a lie. The inside of the riad was dark and unwelcoming. The staff was not friendly. We were not provided any information or even a map of the medina. I needed to go bathroom and the public bathroom off the lobby is a squatty potty in the floor. They walked us upstairs to the room (2 flights of steep steps) and did not offer to help with a single bag, even though the entirety of the staff are kids in their early 20s. They offered coffee and tea and we said yes, but they never made it. The room was clean, but when we took 1 shower the floor immediately flooded and rolled into the bedroom. My bed was in a puddle. The "beautiful rooftop" is a few tables, dead plants, broken down wicker chairs, and views of glass spiked roofs. When I went to breakfast earlier than my roommates the staff walked past me 20+ times without even offering coffee. Save yourself the trouble. Just awful.
Bodde her 3 netter i oktober 2017
Verifisert

8/10 – Bra

Jorge

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort

En el corazón de la Medina!

El Riad es muy bonito. Esta en el corazon de la Medina. Habitacion pequeña pero acogedora. Te buscan parking (de pago) si vienes en coche. El personal es muy amable.
Bodde her 2 netter i juli 2017
Verifisert

8/10 – Bra

Michael

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort

Medina location, helpful staff

The staff helped with a guided tour and transfers, also very kind getting a snack for our hungry selves on arrival. A nice Riad with terrace but not for those who struggle with stairs!
Bodde her 1 natt i juli 2017
Verifisert

10/10 – Utmerket

Caroline

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Accueil exceptionnel de Hassan et Wafae, très bon emplacement dans la médina, petit déjeuner excellent servi sur une jolie terrasse avec vue imprenable sur le tombeau des merinides, la chambre standard dispose d'une Grande et belle Salle de bains orientale, avec douche revigorante, et d'une très bonne literie. Ambiance vraiment amicale, grandes discussions avec Hassan le soir sur la terrasse avec un bon the à la menthe. L'equipe peut organiser le transfert aeroprort et des excursions. Abdul Notre guide officiel francophone pour la visite de la médina etait passionnant. On a quand même super bien dormi. Bref rapport qualité prix imbattable et équipe adorable ! Merci et à bientôt !
Bodde her 3 netter i juni 2017
Verifisert

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort

Hotel accueillant, cadre familiale

Personnel accueillant au sein d'un charmant Riad dans la Médina de Fès, ces derniers nous étaient aux petits soins et nous ont prodigués de nombreux conseils pour passer un agréable séjour. Je recommande.
Verifisert

6/10 – Greit

Verifisert reisende

Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Quelques réparations à prévoir dans la chambre. Voir à varier plus les petits déjeuner. Sinon hôtel correct, personnels présent et bienveillant. Un peu bruyant le soir mais après ça ce calme.
Verifisert

8/10 – Bra

anne

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort

Hotel correcto para su categoria

Hotel decente, estaba limpio y habitaciones amplias, suficiente para una noche
Verifisert

10/10 – Utmerket

Shuye

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort

安静 舒适

酒店位置在老城里面 不是很好找 但是酒店是超有味道的老宅改建的 出门就可以逛fez的麦地那 我们定了四人间 房间很大 淋浴的水也很大 很舒服 不过没有垃圾桶 感觉有点不方便 对了 酒店的老板还有服务员都超级热情 早餐也很丰盛（预定的时候说是没有早餐的）
Verifisert

2/10 – Forferdelig

Badia

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Unfortunately this is a misleading hotel who's staff lie to get you to stay here. I paid for a suit with 2 double beds. The confirmation email stated I would get 2 double beds but we got only 1 double bed and a very small single bed. This hotel also advertised being a spa this is not true either and the nearest would be a local Hamam used by The locals which is down the road and in the busy restaurant district!? I complained that the room was not what I was promised. The manager said he would meet us in the morning and give us a refund or spa treatment. We waited but he did not show and the receptionist had a smug look on her face and charged us for the airport transfer. The room had no cupboard to hand your clothes and only had a broken wooden rail with a few hangers! Totally rubbish experience. Far better Riad in Fes at cheaper prices.
Verifisert

10/10 – Utmerket

Ismail

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort

Amazing Riad and lovely people

It was very good.
Verifisert

10/10 – Utmerket

fouzia

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort

Fes octobre 2016

Nous avons séjournes 3 nuits avec notre fils des amis et leurs filles tout le monde a été dorloté le propriétaire et l'équipe ont tout fait pour rendre notre séjour agréable et les repas sur place sont parfaits
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6/10 – Greit

Galia

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort

ריאד מיוחד בלב פס

הזמנו שני לילות. ביום הראשון שהגענו הסתבר שחלה טעות אצלהם והעבירו אותנו למלון מטונף שם התקשינו ממש להעביר את הלילה. מיד בבוקר העבירו לנו את המזוודות למלון ועשו הכל כדי לפצות אותנו: לא חייבו אותנו על הלילה הראשון ונתנו ארוחת בוקר ועשו מעל ומעבר כדי שנרגיש טוב. המלון עצמו מקסים, בעל אוירה מיוחדת וצוות חם
Verifisert

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort

Nice Riad in the hart of the medina

Lovely riad, tucked away in the medina. Thankfully there is a sign to show you where it is. Staff is excellent and the raid itself is beautiful. Rooms are simple but nice and clean.
Verifisert

10/10 – Utmerket

Mohammed

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort

Fantastic Raid and Excellent Staff

Found a very high level of service from all the staff members right from the beginning of our trip, They arranged to have us picked up from the airport, our flight was delayed so was really happy to find our driver was waiting for us as it was late during the night, I would really advice this collection service as it was cheap without having haggle with strange drivers, staff were waiting for us outside the Medina and help us to the Riad where they made us lovely fresh complimentary mint tea. We were offered this each time we went out and we're asked to let them know when we wanted more. Breakfast was great a selection of food from bread, croissants,cakes freshly squeezed orange, coffee, tea and freshly cooked corn bread and fresh fruits, was told to ask for more if needed but found we had more than we could eat. Location is great as you can get around the old medina and points of interest without taxi, with plenty of restaurants and fast food outlets within walking distance. Mustapha would give us daily advice on where and what was we could do when going out, along with transport advice and how much things costs this was really appreciated as we can could plan our trips better so not to miss out on site of interest when travelling out. Beds were very comfortable and the room was cleaned daily while we were out. Bathroom was clean with excellent shower, Air conditioning was excellent as weather was hot outside. The complete building was kept clean and tidy. The wifi