Grill-/piknikområde

Anmeldelser av TownePlace Suites Fayetteville Cross Creek

2.5 out of 5
TownePlace Suites Fayetteville Cross Creek
1464 Skibo Road, Fayetteville, NC

Anmeldelser

8,8

Utmerket

Rangering på 10 − Utmerket. 126 av totalt 208 anmeldelser." "
Rangering på 8 − Bra. 49 av totalt 208 anmeldelser." "
Rangering på 6 − Grei. 18 av totalt 208 anmeldelser." "
Rangering på 4 − Dårlig. 11 av totalt 208 anmeldelser." "
Rangering på 2 − Forferdelig. 4 av totalt 208 anmeldelser." "

9,0/10

Renhold

9,2/10

Personale og service

8,2/10

Fasiliteter

8,8/10

Overnattingsstedets bygg og tilstand

8,8/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Steinar norman

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Veldig fornøyd med oppholdet. Rent, hyggelig og god plass på rommet
Bodde her 1 natt i januar 2020

10/10 – Utmerket

Karen

Bodde her 2 netter i desember 2023
Svar fra Mary Kathryn den 27. des. 2023
We really appreciate the five-star post-stay guest review, Karen. Happy Holidays!

8/10 – Bra

Ilhwa

Bodde her 2 netter i desember 2023
Svar fra Mary Kathryn den 27. des. 2023
Ilhwa,Thank you for taking the time to leave a guest review. We here at TownePlace Cross Creek appreciate it!!Take care! And have a great day.

10/10 – Utmerket

Mary Ellen

Bodde her 1 natt i desember 2023
Svar fra Mary Kathryn den 21. des. 2023
Thank you for choosing TownePlace Suites Fayetteville Cross Creek, Mary Ellen! We look forward to hopefully hosting you again in the future!

10/10 – Utmerket

Brad

Bodde her 1 natt i desember 2023
Svar fra Mary Kathryn den 21. des. 2023
Hey Brad! We appreciate the five-star review! Thank you for choosing TownePlace Suites Fayetteville Cross Creek. Happy Holidays from our team to you! Take care.

8/10 – Bra

ONIKI

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i november 2023
Svar fra Mary Kathryn den 15. des. 2023
Thanks for choosing TownePlace Fayetteville, Oniki! We appreciate the rating!!

10/10 – Utmerket

Jessica

Bodde her 2 netter i oktober 2023
Svar fra Mary Kathryn den 15. des. 2023
We are thrilled to see that you had a five-star stay here at TownePlace Fayetteville, Jessica! Thank you for taking the time to leave a review!

8/10 – Bra

Maurice

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i oktober 2023
Svar fra Mary Kathryn den 17. okt. 2023
Maurice,Thank you for taking the time to leave us with a post-stay review.

8/10 – Bra

Tina

Bodde her 2 netter i september 2023
Svar fra Leslie Ann den 11. sep. 2023
Tina, thank you for leaving such a great review about your stay with us! We look forward to serving you again in the future!

6/10 – Grei

James

Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 1 natt i august 2023
Svar fra Leslie Ann den 1. sep. 2023
James, thank you for taking the time to leave us a review about your stay with us!

8/10 – Bra

Karen

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i juli 2023
Svar fra Allie den 10. juli 2023
Thank you for your review of TownePlace Suites Fayetteville Cross Creek, Karen!

8/10 – Bra

CLOVIS

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i juni 2023
Svar fra Allie den 22. juni 2023
Thank you for your review of TownePlace Suites Fayetteville Cross Creek!

10/10 – Utmerket

Andrew

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
the area and the space are great!
Bodde her 1 natt i juni 2023
Svar fra Candi-AGM den 17. juni 2023
Andrew, Thank you for taking the time to let us know about your recent stay with us. We appreciete your feedback and hope to welcome you back again, soon.

2/10 – Forferdelig

Mckinley

Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
The staff
Bodde her 2 netter i juni 2023
Svar fra AGM den 17. juni 2023
Mckinley, Thank you for taking the to let us know about your recent stay with us. "The Staff" isn't enough information for me to respond to regarding your review. I would most definitely need more information regarding "the staff' in order to continue to provide the best customer service possible.

8/10 – Bra

Walter

Reiste med familie og små barn
Likte: Renhold og personale og service
The property was overall good. The drawers kept opening on there own. Also, the door required entirely to much force to open and close.
Bodde her 1 natt i juni 2023
Svar fra AGM den 8. juni 2023
Walter, Thank you for taking the time to let us know about your recent stay with us. We truly appreciate your feedback. We thank you for choosing us for your hotel accommodations and we hope to welcome you again, soon.

8/10 – Bra

Demetrice

Likte: Renhold, personale og service og romkomfort
Bodde her 1 natt i juni 2023
Svar fra Allie den 9. juni 2023
Thank you for your review of TownePlace Suites Fayetteville Cross Creek, Demetrice!

10/10 – Utmerket

Jennifer

Bodde her 1 natt i april 2023
Svar fra Asst General Manager den 1. mai 2023
Jennifer, Thank you for taking the time to let us know about your stay while visiting us at the TownePlace Suites Fayetteville Cross Creek. We truly appreciate your feedback and hope to welcome you back again, soon.

10/10 – Utmerket

Cynthia

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff was great, helpful and friendly. Stop by to say Hi to my son who is currently serving our country and spend few nights at this facility. No problem with traffic and location is very convenient
Bodde her 1 natt i april 2023
Svar fra Allie den 14. apr. 2023
Thank you for taking the time to share your positive experience with us, Cynthia. We are thrilled to hear that you found our staff to be great, helpful and friendly during your stay at TownePlace Suites Fayetteville Cross Creek. It's also great to know that our location was convenient for you and that you didn't have any issues with traffic. We hope to welcome you back soon!

8/10 – Bra

Charlette

Reiste med kjæledyr
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Property was very clean. I brought my miniature schnauzer because it was pet friendly. The smell and the cleanliness was awesome.
Bodde her 1 natt i mars 2023
Svar fra Allie den 22. mars 2023
Dear Charlette,Thank you for taking the time to share your wonderful feedback regarding your recent stay at TownePlace Suites Fayetteville Cross Creek. We are thrilled to hear that you found our property to be very clean and that your miniature schnauzer enjoyed our pet-friendly accommodations. We are also glad to hear that you found our hotel to be odor-free and well-maintained.Your kind words are greatly appreciated, and we hope to have the opportunity to welcome you and your furry friend back to Fayetteville Cross Creek soon.

10/10 – Utmerket

Pamela

Bodde her 1 natt i mars 2023
Svar fra Candid C. den 8. mars 2023
Thank you for taking the time to let us know about your experience while staying at the TownePlace Suites Fayetteville Cross Creek. We truly appreciate your feedback and hope to welcome you back, soon.

4/10 – Dårlig

Linda

Reiste med kjæledyr
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
I was not informed that there was a pet fee of $75.
Bodde her 1 natt i januar 2023
Svar fra Dawn Hall den 16. jan. 2023
Good afternoon,Thank you for taking the time to share your comments. I would like to apologize that you were not aware of the pet fee. I do see that you booked through a third party, but I cannot see if that was online or with an agent. We do have the pet fee information on our website so that our guests can be aware prior to arrival so there are no surprises. Again, I apologize for any inconvenience this may have caused. Please feel free to contact us anytime you make a reservation, and we are happy to go over any details you may need to know.

8/10 – Bra

Troy

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everything was fine.
Bodde her 1 natt i desember 2022
Svar fra Allie den 6. jan. 2023
We are delighted to hear about your recent stay with us and really appreciate your feedback. Feedback such as yours is reviewed with our entire team to continue to improve our service and amenities for our future guests. I hope you will consider us again the next time you are in Fayetteville Cross Creek.

8/10 – Bra

Troy

Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2022

10/10 – Utmerket

Cynthia

Reiste med familie, Reiste med kjæledyr
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Property is right in the center between Sams club, Walmart, Cracker Barrel, and Logan’s Dekota my FD agent was welcoming and friendly, knowledgeable and assisted my family after a 12 hrs drive from Florida. Thank you to all!
Bodde her 2 netter i august 2022
Svar fra Allie den 13. okt. 2022
Hi Cynthia! We are delighted to hear about your recent stay with us and really appreciate your feedback. Feedback such as yours is reviewed with our entire team to continue to improve our service and amenities for our future guests. I hope you will consider us again the next time you are in Fayetteville.

10/10 – Utmerket

Theresa

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
All staff were friendly, courteous, and customer-oriented but the representatives who checked me out on Saturday, 6 August were exceptional!
Bodde her 1 natt i august 2022
Svar fra AGM den 15. aug. 2022
Thank you for the awesome review. We truly appreciate your feedback and hope to have you again, if your travels bring you back to the area.

10/10 – Utmerket

Jessica

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i juli 2022
Svar fra Allie den 24. aug. 2022
We appreciate you staying with us and sharing your experience. It brings great pride that you enjoyed your experience with us. On behalf of my entire team, thank you! We look forward to your return and travel safe.

10/10 – Utmerket

Alexis

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Wonderful property
Bodde her 1 natt i juli 2022
Svar fra Allie den 24. aug. 2022
We appreciate you staying with us and sharing your experience. It brings great pride that you enjoyed your experience with us. On behalf of my entire team, thank you! We look forward to your return and travel safe.

10/10 – Utmerket

Asa

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i juni 2022
Svar fra Allie den 24. aug. 2022
We appreciate you staying with us and sharing your experience. It brings great pride that you enjoyed your experience with us. On behalf of my entire team, thank you! We look forward to your return and travel safe.

8/10 – Bra

Esther

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I stayed for 3 day without no housekeeper coming by to ask if I needed the room to be cleaned. Apart from that the hotel was pleasing.
Bodde her 3 netter i juni 2022
Svar fra AGM den 30. juli 2022
We are an extended stay property and only do service every 7 days, unless the guest personally request otherwise. I apologize that this may not have been explained to you upon check-in.

6/10 – Grei

Patricia

Reiste med familie
Likte: Personale og service
Likte ikke: Renhold
Bodde her 1 natt i juni 2022
Svar fra Allie den 24. aug. 2022
Thank you for staying with us and taking the time to leave a review. I apologize for falling short of your expectations, and I hope we can have the opportunity to provide you with a five star stay next time you are in the area!

4/10 – Dårlig

Jeffrey

Reiste med familie
Likte: Personale og service
Overpriced and breakfast was mediocre
Bodde her 1 natt i april 2022
Svar fra Erin den 25. apr. 2022
Hi Jeffrey - We apologize for falling short of your expectations. We appreciate you taking the time to leave us feedback. Hopefully we can have the chance to provide you with a 5 star stay the next time you are in town.

10/10 – Utmerket

Kim

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i april 2022
Svar fra Erin den 25. apr. 2022
Hi Kim - We appreciate you rating TownePlace Suites Fayetteville Cross Creek! We are happy to see that we provided you with a ten star stay while you were in town. We look forward to accommodating you again the next time travel brings you to our area.

10/10 – Utmerket

Tina

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2021
Svar fra AGM den 4. jan. 2022
Thank you for taking the time to take our survey. We really appreciate the feedback . We hope to see you again, if your travels bring you back this way.

8/10 – Bra

Arlisha

Reiste med familie og små barn
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The hotel was located next to Sams and Walmart. You can walk to several food locations in the same parking lot. Very convenient to everything you could need and want. Dislike: exercise room was only one elliptical machine and nothing else and the pool was closed.
Bodde her 4 netter i desember 2021
Svar fra AGM den 30. des. 2021
Thank you for taking the time to tell us about your stay at the Townplace Suites Fayetteville Cross Creek. We truly appreciate your feedback.

10/10 – Utmerket

Priscilla

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Friendly staff
Bodde her 2 netter i desember 2021
Svar fra AGM den 13. des. 2021
Thank you for staying with us at the Townplace Suites Fayetteville Cross Creek. We really appreciate you taking the time to let us know about your stay. We look forward to seeing you on your next trip in town.

10/10 – Utmerket

John

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Wonder stay
This was an excellent hotel overall. The room also had a separate living room to watch television. Plus a complete kitchen, and I mean complete, refrigerator, oven with stove top, dishwasher, microwave. Everything was sanitized and mask are required. My only regret is we couldn't stay longer.
Bodde her 1 natt i desember 2021
Svar fra AGM den 13. des. 2021
Thank you for staying at the Townplace Suites Fayetteville Cross Creek. We really appreciate you taking the time to let us know about your stay. We're glad you enjoyed your stay with us and hope to see you on your next trip to town.

4/10 – Dårlig

amy

Reiste med familie, Reiste med kjæledyr
Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Slapped on a non refundable $75 pet fee upon walking in after res was made a week prior. NOT listed in the reservation link. Roaches in the room dead and alive Clean dishes left in dishwasher not put away. Tub barely drained creating inches of water and creatng a slip hazard. Mentioned it to the desk upon leaving... "oh sorry about that." VERY disappointed and expect WAY more from Marriott. Def wont be back.
Bodde her 1 natt i november 2021
Svar fra AGM den 22. nov. 2021
Thank you for your feedback. The $75 nonrefundable fee is charged no matter when the reservation is made and is charged upon arrival. The dishes are left in the dishwasher for sanitation purposes and guest are told that at checkin.

10/10 – Utmerket

Kristin

Reiste med familie, Reiste med kjæledyr
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Was clean and pet friendly, restaurants in walking distance, had walking path nearby.
Bodde her 1 natt i august 2021
Svar fra AGM den 28. aug. 2021
Kristin, Thank you for staying with us at the Townplace Suites in Fayetteville. We love that you enjoyed your stay. Thank you for the great review. We hope that you will keep our property in mind for your your future travel needs. Candid Cross- Assistant General Manager

10/10 – Utmerket

Martin

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Comfy and nice
Great! Customer service was great, beds comfy, location good and clean room. The only little thing that I have to add is that there were 2 baby roaches that I saw in the bathroom, so maybe some pest control would be great. I did check the beds and the rest of the room and did not see anything else.
Bodde her 1 natt i august 2021
Svar fra AGM den 31. aug. 2021
Thank you Martin, for your review. We definitely appreciate you choosing the TownPlace Suites for you lodging needs. We're glad you enjoyed your stay. We will make sure to look into the pest control issue and spray accordingly. Again, Thank you for staying with us.

6/10 – Grei

Verifisert reisende

Reiste med familie
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
Property more worn than expected. Caulk coming out in bath. Loose faucet on sink. Door pass switches on outside doors not working. Pool closed but not listed on website as closed.
Bodde her 2 netter i juli 2021

10/10 – Utmerket

Kendra

Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i juni 2021

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I love the friendly staff and clean suites.
Bodde her 1 natt i juni 2021

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I’ve been here before, love the place and the staff are always friendly
Bodde her 5 netter i juni 2021

4/10 – Dårlig

Verifisert reisende

Reiste med familie og små barn
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
From the outside this looks like a new building. On the inside this building is dated our room was a double queen with a bathtub. The top of the refrigerator hadn’t been dusted in quite some time, the fire alarm device was hanging out of the ceiling, the tv stand was not level and had the shims still sitting visible at the bottom. The grab and go breakfast in the morning was a frozen bagel and a hard boiled egg I get it because of COVID but the bagel was still frozen and the egg was wrapped in clear plastic wrap peeled already.
Bodde her 1 natt i april 2021

6/10 – Grei

Verifisert reisende

Reiste med familie
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
I was dissatisfied with the fact that I booked 2 rooms for my family and we were down the hall from eachother and not next door as expected. As I am always appreciative of pet friendly hotels this one did not meet expectations. Aside from the drawers that kept opening as we walked by them, all of the handles were rusty. The room was “clean” bed was comfortable. Shower was found to have hairs on the wall. I also found 2 cockroaches which was when we ran out in the morning. In addition, if you think this is close to 95 it is NOT. way off the beaten trail in a not so good neighborhood.
Bodde her 1 natt i mars 2021

10/10 – Utmerket

Verifisert reisende

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
My experience staying at this Marriott was great. The staff was nice and friendly, the room was clean and neat.
Bodde her 1 natt i mars 2021
Svar fra Dawn H. den 16. mars 2021
Thank you so much for your feedback! We appreciate you taking the time to share, and thank you for choosing the TownePlace Suites in Fayetteville.

6/10 – Grei

Leonard

Forretningsreisende
Likte ikke: Romkomfort
I will never stay on the first floor ever again @ this hotel... Noise and loud all day!!
Bodde her 1 natt i februar 2021
Svar fra Dawn H. den 16. mars 2021
I am so sorry for the noise during your visit. Thank you for sharing your feedback. I understand that being on the first floor with the entrance doors can be a bit noisy when we are busy. Please feel free to reach out to us directly the next time you book so we can do our best to get you on a higher floor. Thank you again for sharing your feedback and thank you for choosing TownePlace Suites.

4/10 – Dårlig

Russell

Reiste med familie
Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
The room wasn’t clean, floors were very dirty. A bit outdated. For the money, I would not stay here again.
Bodde her 1 natt i februar 2021

10/10 – Utmerket

Tracie

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Christmas 2020 silver lining
Social distancing Christmas family trip. Next best thing to being at home. Great location, pet-friendly, and take-out within walking distance. Excellent choice.
Bodde her 3 netter i desember 2020
Svar fra Dawn Hall den 6. feb. 2021
Thank you so much for taking the time to share your recent experience! I am not sure why I am just now getting this but I am so happy to hear you had such a pleasant experience. We hope to see you again! Sincerely, Dawn Hall

10/10 – Utmerket

Verifisert reisende

Likte: Renhold og personale og service
Great customer service. We extended our stay, pricing was a bit high.
Bodde her 5 netter i november 2020