2/10 – Forferdelig
Cheyanne
Reiste med familie og små barn
1. feb. 2026
1st off requested a pool side room, didn't get one they put us on the very end room on 2nd floor. Arrived in our room and it was freezing cold turned up the heat just kept blowing cold air. Went to call front desk cuz we didn't have heat and the phone didn't work so used cell phone. Front desk sd they'll send maintenance. Maintenance arrived and flipped a cpl buttons and sd hell tell front desk to change us rooms we waited 15mins under blankets he never came bk. So we took all our stuff down to lobby where we got a new room. Now they put us on 3rd floor and I sd I requested poolside room and they sd too bad were sold out. So we went to 3rd flr room. Kids went to take a shower and there was no hot water called front desk again from cell phone cuz room phone didn't work in there either. Asked front desk about why there was no hot water and they sd hmm there must be something wrong cuz you're not the 1st caller to tell us that. So then they sd give it hmm 20mins and it should be warm. Sheets on bed had burn holes on them room had food on floor. Very disgusted won't ever stay here again, do not recommend.
Cheyanne
Bodde her 1 natt i januar 2026




































