Hoteller nær Fanghua Courtyard

«One Gem Hotel has exceeded all my expectations. After missing our train to Sanya, I booked this hotel due to its high reviews. The friendly staffs helped saved my day. As I was leaving the taxi, I dropped my cell phone inside the taxi, my husband and I thought it was lost forever. When we told the receptionists about the situation, they suggested to get the hotel driver to assist me who in turn suggested to drive me back to the airport to report my lost cell phone to the police. My Mandarin was ...

«Our initial room felt quite old, and there was a strong smell of cigarette smoke. It appeared to be coming from another room, as the odour was even more intense in the corridor and near our door. Unfortunately, no action was taken after our first complaint. We were later upgraded to a club floor room, which was an improvement, though still not ideal. The hotel did provide an air purifier at no extra charge following the upgrade, which we appreciated. At times, we experienced long waits for the ...

«Clean but old and jaded. Gym facilities were not well cleaned and maintained.»

«Perfect location»

«Clean Room Staff nice»

«Great hotel near airport. Note staff unfortunately don’t speak any English »

«早餐以中小型酒店來說算不錯，cold cuts 沒選擇，沒有 breakfast tea bags 及中國茶包。但 餐廳的 強哥很好，很貼心也勤快醒目。個別的大堂服務員就不是很 helpful, 不懂英文，就算用普通話提問也說不知道，幸好不是每一位服務員都是如此待客，只是有一兩位。因我們連續住了四晚，遇上不同的職員罷了，所以有比較！酒店周邊沒有可以逛的地方，出酒店門口是大馬路，小綿羊很多，人車爭路，不宜出外散步。客房不錯，隔音也不錯，早上不會被開門聲弄醒，但房間沒有夜燈。»

«大床 墊褥有f些凹凸不平， 房間都算整潔，早餐可以，酒店位置附近多商場食店，都幾滿意的»

«위치나 시설 전반적으로 만족합니다»

«Great location and amenities, the best is their show head, feel so relaxed after shower here»

«The breakfast is not hot and comfortable, the quality is very poor, looks like bought from supper market. »

«room clean, staff nice»