Hoteller i Falling Waters

«Wonderful»

«The breakfast was not very good.»

«Had a wonderful day at Tru by Hilton, beautiful, new hotel, everything was clean and the staff was friendly and professional. I would most definitely stay again. Thank you for the great accommodations. I would highly recommend this place!»

«Clean room convenient location»

«Very clean room and updated. Air Conditioner worked very good. Staff was very friendly and helped with luggage to get to second floor.»

«On our roundtrip in the US we stayed at many different hotels and it is always difficult to make a comparison that is fair. This hotel is a typical small town motel which is totally OK for a night or so, but not very inspiring to stay over a longer period. We chose the hotel because it was a relatively short drive to Gettysburg (30 minutes) and we didn't want to pay our shirts off to live in one of the hotels there, as the affordable ones already were fully booked. The hotel is a bit dated, but ...

«Great location for travelers. Spacious common area and nice rooms.»

«Staff was wonderful. Hotel is older but kept up well for the most part. Breakfast had lots of options daily. I enjoyed the water with lemon in the lobby. Workout room is pretty spartan, but was adequate. Pool area is on the small side. Room was clean. Would definitely stay there again.»

«Everything was good. I wasn’t aware there was no elevator when I booked and that was a challenge.»

«The staff here are always so friendly and helpful. It’s always my go to place to stay when I’m staying in Berkeley Springs.»

«Lovely stay in Hagerstown»

«The customer service was excellent.»

«None of the staff was very helpful. Continental breakfast was an absolute joke, coffee was so weak you weren’t positive it was even coffee and no choices for something to eat except a sticky doughnut in cellophane. Our room key needed reset several times and the last night it stopped working and they weren’t able to give us access to our room»

«The room was supposed to have a walk in shower which it showed on website but did not have one my.mom is handicapped and falls easy but they could not give us a room with walk in shower. Every time we needed clean towels we had to ask for them. No where to put your clothes only 2 small drawers We were there for a week and had to live out of our suitcase.we were very disappointed .»

«Great place for a restful overnight. Excellent staff and breakfast was top notch.»

«Staff was very pleasant, very convenient to get to the casino as they have a shuttle about every 15 minutes. Bar downstairs (Turf club?) was great albeit very smoky. The food we had/tried from the bar area was not pleasant. The luggage carts had flat tires but everything else was really good.»

«There was only 2 towels in our room and I asked for more at the desk. They said it would be $10 for each extra towel.»

«Service at the restaurant was slow.»