Hoteller i Fairlawn

«The moment we walked in the hotel it was obvious that the staff was ready to serve the young lady at desk i believe her name was Jowanda the fact she showed grace and kindness to us as she was dealing with sadness in her own personal life, she smiled and took the time to understand what we needed and never made us feel unheard, the next morning the male desk clerks, housekeeping was just as kind courteous and aimed to please. Breakfast was always hot, many options with a staff member who ...

«We had a great stay. The staff were incredibly helpful, let us leisurely leave the pool a little past closing hours either out being pushy. Very happy! The hot tub was hot which was a major plus for us.»

«i thought it could have been cleaner»

«This was a very nice Hotel! The staff was very friendly. The rooms were very clean and spacious. We had an amazing stay!»

«Typical hotel stay. Staff was friendly but understaffed. Pool was under construction.»

«Quiet, out of the hustle and bustle of the city. Nothing negative, pleasant staff, and no issues. All thoughts on the vacation. A short trip, so time not stressed over accommodations is a plus in itself.»

«Always a great place to stay in Orrville. We stay here each time we come to Ohio. The staff are friendly and helpful. The rooms are spacious and have everything needed. This time we stayed in a king suite with a separate bedroom, kitchen area for light meals, desk and living area which accommodated just what we needed. We work remote and the wifi is sufficient plus have Ethernet connection. Breakfast has a wonderful variety of food as well as coffees and teas. We had to extend our stay several ...

«Very nice facility. Great rooms. Great staff.»

«Amazing staff and quaint hotel ! Love the upscale yet comfortable relaxed feel to this great boutique hotel close to chagrin falls ! Very convenient and includes hotel bar and restaurant giving you the option to stay in once you’ve arrived.»

«The staff was friendly, polite and attentive. It was a very pleasant place to stay for our weekend plans and would return if needed. »

«Great stay overall!»

«Rude staff»

«The parking lot was well lit and accessible. The bed was comfortable. We appreciated the location to Cuyahoga Valley National Park. And the room was cheap. However, the ratings didn’t match up to the actual room. The room needed maintenance, like grouting around bathroom tiles was missing and the carpet was dirty and sticky. The evening staff was slow to come to the counter for check in. I wish we stayed somewhere else for our multi-day stay.»

«The restaurant»

«Guests were making noise in the lobby and outside until midnight, so I could not sleep well. I was told that they were part of a group staying at the hotel for a wedding. Even so, the noise should have been controlled out of consideration for the other guests. Also, I was disappointed because the breakfast seemed to have been prepared with very little care.»