Hoteller i Fairdale

«Convient»

«Nice stay»

«Great place to stay, clean modern and good peel all around… Staff was friendly and helpful. Would stay again in a heartbeat.»

«A very positive, welcoming staff. There was a pool table, Jenga and Connect Four for the child and adults available for use. The gym looked clean and the pool was inviting.»

«The customer service was amazing. The hotel exceeded my expectations with spacious accommodations and evening cocktails»

«Very nice hotel»

«It was nice we would stay again»

«.»

«Clean room, pleasant staff, pet friendly»

«Clean, spacious, and updated room.»

«Very nice hotel, staff was pleasant. However, when asked for extra pillow was advised that only maintenance had access. I think the front desk clerk was the only person on duty. Which I Found that kind of strange that there was no one else available since the hotel was very busy.»

«Very clean property, room was clean, staff were extremely friendly as well.»

«There was no one at the desk when we were trying to check in. There was a line waiting and I called the number shown at the service desk and it just rang back at the desk. I finally called again and the clerk came in from outside. He never apologized for not being there and acted like we were an inconvenience. He was also speaking so softly that he had to keep repeating himself. I have stayed here in the past and never had a problem. I hope the guy was just having an off day.»

«House keeping wasn’t good. Stayed 4 nights and they never replaced the cups and coffee packs I used. Also there were no breakfast options without paying. Probably won’t stay there again.»

«Room was very clean and was very quiet. Breakfast was very good and lots of choices.All in all very nice stay»

«This place is new and clean. The suites are lovely and nicely stocked. However, I was woke by lots of noise in the room above me. No one answered the phone at the front desk, so I couldn't even ask to have the noise addressed. Doesn't seem like the staff is paying attention. Also the breakfast food was sitting in grease. Seems like for such a nice Hilton hotel brand, that you all could do better.»

«I booked the room to have a weekend with my children. I specifically went there because they had a pool. When I made the reservation, nothing was said to me. When I went in to check in, there was a sign that the pool was closed for inspection. I brought it up to the lady and she was very short with me and made me feel uncomfortable. I did not feel like I could ask to switch hotels due to the awkwardness of the conversation.»

«The room was clean the beds were comfortable, the indoor pool is heated, the staff were friendly and helpful. I rented the ro for my daughter escaping a domestic situation and they kept her name private in case he called looking for her. It’s in a great location in downtown New Albany right across the river from Louisville. I highly recommend, will stay here again.»

«Our stay was great. My children loved the pool, and it was great not only receive complimentary breakfast but also dinner as well.»