Resepsjon

Anmeldelser av Westmark Fairbanks Hotel & Conference Center

3.5 out of 5

Anmeldelser

8,2

Veldig bra

Rangering på 10 − Utmerket. 487 av totalt 1009 anmeldelser." "
Rangering på 8 − Bra. 267 av totalt 1009 anmeldelser." "
Rangering på 6 − Grei. 133 av totalt 1009 anmeldelser." "
Rangering på 4 − Dårlig. 66 av totalt 1009 anmeldelser." "
Rangering på 2 − Forferdelig. 56 av totalt 1009 anmeldelser." "

8,4/10

Renhold

8,6/10

Personale og service

8,2/10

Fasiliteter

8,2/10

Overnattingsstedets bygg og tilstand

8,4/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Vidar

Bodde her 6 netter i oktober 2022

2/10 – Forferdelig

Joseph

Reiste med partner
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
After entering the first room to find water on the bathroom floor and toilet tank leaking, we were assigned another room. Upon entering the 2nd room, we found multiple hairs in the bathtub. We had our own cleaning supplies, so we cleaned the bathtub. I reported this to the front desk and they didn’t seem too concerned about it. Later, my wife went to take her shower and she found a used bar of soap on the upper soap dish. Again, no apparent concern from the front desk. The next morning, around 8am, I requested clean towel sets. After spending the day sightseeing, we returned at 5pm to find no clean towels and the dirty ones still on the floor. Another trip to the front desk and they said they would send up clean towels. Within a few minutes, a guy showed up at the door with clean towels and an attitude. While the lobby area of this hotel seems nice and updated, the rooms are in bad need of the same. This hotel is used by Holland America Cruise Lines for their sailing passengers which leads to the lobby area being constantly crowded during the day. Had we known this, we would never have booked here. Lots of early morning doors slamming and people talking loudly as they make their way to the lobby to catch their bus. Stay clear of this property.
Bodde her 2 netter i mai 2024
Svar fra EH den 26. mai 2024
Thanks for staying with us and bringing up those concerns - we do apologies for any and all issues you had while staying and will look into those issues going forward

10/10 – Utmerket

Lynette

Likte: Fasiliteter
The bed was a bit lumpy, but overall, I had a great stay.
Bodde her 1 natt i mai 2024
Svar fra EH den 26. mai 2024
Thanks for staying with us and providing some feedback!

10/10 – Utmerket

Antonio

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We loved our stay. The place was great. The bed was clean and the room also was clean. No complaints.
Bodde her 4 netter i februar 2024
Svar fra EH den 26. mai 2024
Thanks for staying with us and providing some feedback!

10/10 – Utmerket

Karen

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
There were several options for dining. All the staff were very friendly and helpful.
Bodde her 1 natt i mai 2024
Svar fra EH den 25. mai 2024
Thanks for staying with us and providing some feedback!

8/10 – Bra

Rhonda

Likte: Personale og service og overnattingsstedets bygg og tilstand
Anywhere you go you have to take a car noting around close!
Bodde her 1 natt i mai 2024
Svar fra EH den 25. mai 2024
Thanks for staying with us and providing some feedback!

10/10 – Utmerket

Leah

Forretningsreisende, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Not much parking space for parking a car and some people don't know how to park at all
Bodde her 1 natt i mai 2024
Svar fra EH den 25. mai 2024
Thanks for staying with us and providing some feedback! We do provide parking on all sides of our building, not just the front desk

10/10 – Utmerket

Joe

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very nostalgic and friendly
Bodde her 1 natt i mai 2024
Svar fra EH den 25. mai 2024
Thanks for staying with us and providing some feedback!

6/10 – Grei

Rebecca

Likte: Personale og service
I like staying at Westmark in their North Tower. I don't like the South Tower. They forgot the cups. The elevators were dirty-they need to wipe down each day-with all the germs that are around!
Bodde her 2 netter i mai 2024
Svar fra EH den 23. mai 2024
Thanks for staying with us and providing some feedback! We do apologies for any issues you had while staying and will look into them

4/10 – Dårlig

Aaron

Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Needs to be updated.
Bodde her 3 netter i mai 2024
Svar fra EH den 23. mai 2024
Thanks for staying with us and providing some feedback! We do apologies for any issues you had while staying

10/10 – Utmerket

Richard George og Markham

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff are incredibly helpful and willing to please. The room is spacious and quiet with the exception of doors slamming closed in the morning. Would definitely stay here again.
Bodde her 2 netter i mai 2024
Svar fra EH den 23. mai 2024
Thanks for staying with us and providing some feedback!

8/10 – Bra

Tony

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great hotel awesome staff sketchy people outside the building. Inside the building is an oasis of comfort and safety. The staff are top tier
Bodde her 4 netter i mai 2024
Svar fra EH den 17. mai 2024
Thanks for staying with us and providing some feedback!

8/10 – Bra

Gregory

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It’s always pretty nice. Not exactly five star, but it’s priced right.
Bodde her 1 natt i mai 2024
Svar fra EH den 17. mai 2024
Thanks for staying with us and providing some feedback!

10/10 – Utmerket

Abdulmutallib

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
An amazing place to stay. All the staff are super friendly and helpful.
Bodde her 1 natt i mai 2024
Svar fra EH den 16. mai 2024
Thanks for staying with us and providing some feedback!

4/10 – Dårlig

caroline

Reiste med familie
Super noisy
Bodde her 1 natt i mai 2024
Svar fra Britt den 15. mai 2024
We do apologize for any inconveniences you've encountered during your stay. We appreciate your feedback, as we can utilize this to improve in the future.

6/10 – Grei

Shaun

Reiste med en gruppe
Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Cool spot
Bodde her 1 natt i mai 2024
Svar fra Britt den 14. mai 2024
Thank you so much for your feedback! We hope to see you again in the future!

4/10 – Dårlig

Avery og Fairbanks

Likte: Personale og service og overnattingsstedets bygg og tilstand
Likte ikke: Renhold
Toilet was flooded on arrival. Called and asked for it to be fixed. Two days later, not fixed. Light ballast in the bathroom didn’t work. So no bathroom lights. Blood on carpeted floor. The rest of the room was in great shape.
Bodde her 2 netter i mai 2024
Svar fra EH den 13. mai 2024
Thanks for staying with us and providing some feedback - we do apologies for any and all issues you had while staying with us

2/10 – Forferdelig

Natalie

Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
Bodde her 2 netter i mai 2024
Svar fra Britt den 15. mai 2024
We do apologize for any inconveniences you've encountered during your stay. We appreciate your feedback, as we can utilize this to improve in the future.

10/10 – Utmerket

Joshua

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra Britt den 15. mai 2024
Thank you for your feedback! We hope to see you again in the future.

10/10 – Utmerket

Denise

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra Britt den 15. mai 2024
Thank you for your feedback! We hope to see you again in the future.

8/10 – Bra

Gay

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
All good
Bodde her 3 netter i mai 2024
Svar fra EH den 10. mai 2024
Thanks for staying with us and providing some feedback!

10/10 – Utmerket

Carolyn

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great hotel!
Bodde her 1 natt i mai 2024
Svar fra EH den 10. mai 2024
Thanks for staying with us and providing some feedback!

6/10 – Grei

Annis

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The room was accessible for wheelchairs. No microwave or room service. Poor tv reception.
Bodde her 2 netter i mai 2024
Svar fra EH den 7. mai 2024
Thanks for staying with us and providing some feedback

2/10 – Forferdelig

Frank

I reserved 2 beds, when I checked in they gave me a king room. They said that when you book through places like Expedia you are put on a get what is available list. I ended sleeping on the hard floor because I had my husband and mother in law with me.
Bodde her 1 natt i mai 2024
Svar fra EH den 9. mai 2024
Thanks for staying with us and providing some feedback, I do apologies for any issues you had while staying with us, if you do stay with us again we'll make sure your stay is better

10/10 – Utmerket

Daleen og Lodi

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great for business and pleasure
Bodde her 1 natt i april 2024
Svar fra EH den 3. mai 2024
Thanks for staying with us and providing some feedback!

10/10 – Utmerket

Kathy

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Enjoyed every aspect.
Bodde her 7 netter i april 2024
Svar fra EH den 25. apr. 2024
Thanks for staying with us and providing some feedback!

10/10 – Utmerket

Ning og LUTHERVILLE

Bodde her 1 natt i mars 2024
Svar fra EH den 25. apr. 2024
Thanks for staying with us and providing some feedback!

6/10 – Grei

Eddy

Reiste med en gruppe
The breakfast buffet was quite underwhelming, nothing noteworthy to mention.
Bodde her 3 netter i mars 2024
Svar fra EH den 20. apr. 2024
Thanks for staying with us and providing some feedback!

8/10 – Bra

Jessica

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Location is convenient to downtown and the airport. Breakfast included. Decent price for a decent stay!
Bodde her 3 netter i april 2024
Svar fra EH den 20. apr. 2024
Thanks for staying with us and providing some feedback!

8/10 – Bra

John

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was good highly recommend
Bodde her 3 netter i april 2024
Svar fra EH den 13. apr. 2024
Thanks for staying with us and providing some positive feedback!

8/10 – Bra

yoshiro

Reiste med familie
Likte: Renhold og personale og service
24時間フロントに人がいたので、オーロラ見学から深夜にホテルに帰って来ても安心でした。
Bodde her 4 netter i april 2024

10/10 – Utmerket

George

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good
Bodde her 1 natt i april 2024
Svar fra EH den 12. apr. 2024
Thanks for staying with us and providing some feedback!

10/10 – Utmerket

maria

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Me gustó el restaurante la tienda el servicio y muy bueno el desayuno
Bodde her 2 netter i april 2024
Svar fra EH den 11. apr. 2024
Thanks for staying with us and providing some feedback!

6/10 – Grei

Stefany

Reiste med partner
Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Very outdated property.
Bodde her 1 natt i april 2024
Svar fra EH den 11. apr. 2024
Thanks for staying with us and providing some feedback!

10/10 – Utmerket

JACQUELINE

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra EH den 12. apr. 2024
Thanks for staying with us and providing some feedback!

8/10 – Bra

Celine

Reiste med partner
Likte: Renhold og personale og service
Appreciated the mini fridge, but I was hoping for a microwave in the room. Also the TV service is terrible. Local cable channels glitching and dropping dialogue. The room was clean and comfortable and the staff was friendly and helpful!
Bodde her 1 natt i april 2024
Svar fra EH den 11. apr. 2024
Thanks for staying with us and providing some feedback! We are sorry about any issues you had while staying - we'll look into them

10/10 – Utmerket

Allison

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Overall a 10/10 experience! The property was more than I expected for the very reasonable price! Breakfast was great!
Bodde her 1 natt i april 2024
Svar fra EH den 11. apr. 2024
Thanks for staying with us and providing some feedback!

10/10 – Utmerket

trang

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 4 netter i april 2024
Svar fra EH den 11. apr. 2024
Thanks for staying with us and providing some feedback!

6/10 – Grei

John

Reiste med familie
Likte: Fasiliteter
The buffet breakfast was a great start to each day. Breakfast was always your basic hotel style scrambled eggs with some sort of bacon or sausage and cold potatoes and the typical stale danish… not complaining just saying how it is which is actually just fine with me given the time savings it affords you not having to go find a place for breakfast every morning.
Bodde her 4 netter i april 2024
Svar fra EH den 11. apr. 2024
Thanks for staying with us and providing some feedback!

10/10 – Utmerket

Danny

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good.
Bodde her 4 netter i april 2024
Svar fra EH den 11. apr. 2024
Thanks for staying with us and providing some feedback!

6/10 – Grei

Marcus

Likte: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 4 netter i mars 2024
Svar fra EH den 11. apr. 2024
Thanks for staying with us and providing some feedback!

10/10 – Utmerket

Allison

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very easy to park and checkin. The room was clean and warm
Bodde her 1 natt i april 2024
Svar fra EH den 7. apr. 2024
Thanks for staying with us and providing some feedback!

10/10 – Utmerket

Roxanne

Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very friendly staff
Bodde her 1 natt i april 2024
Svar fra EH den 7. apr. 2024
Thanks for staying with us and providing some feedback!

10/10 – Utmerket

SOFYA

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Well for me Fairbanks is just to see Aurora The hotel was clean, breakfast ok Lobby was nice
Bodde her 3 netter i mars 2024
Svar fra EH den 7. apr. 2024
Thanks for staying with us and providing some feedback!

10/10 – Utmerket

Lecil

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice hotel
Bodde her 4 netter i april 2024
Svar fra EH den 7. apr. 2024
Thanks for staying with us and providing some feedback!

8/10 – Bra

Shannay

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very friendly staff. Restaurants are walking distance. Tours are able to pick you up from here. Very clean rooms and lobby. The only sad thing was that the store was closed until the day after I left. The AC was also blowing at me when I was sleeping but you can adjust it. Overall I’m glad I picked this hotel. It was very clean and close to things in town that we wanted to go to.
Bodde her 3 netter i mars 2024
Svar fra EH den 7. apr. 2024
Thanks for staying with us and providing some positive feedback!

2/10 – Forferdelig

carlos

Likte ikke: Renhold og overnattingsstedets bygg og tilstand
I checked out one day earlier because we found a ball of hair on the floor of the bathroom
Bodde her 2 netter i april 2024
Svar fra EH den 4. apr. 2024
Thanks for staying with us and providing some feedback! We do apologies for any and all issues you had while staying with us!

8/10 – Bra

Davina

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very clean, amazing views from the 6th floor. Great breakfast and dining hall in the mornings. Enjoyed our two night stay here. Would definitely stay when in Fairbanks again!
Bodde her 2 netter i mars 2024
Svar fra EH den 4. apr. 2024
Thanks for staying with us and providing some feedback!

10/10 – Utmerket

Kerri

Bodde her 1 natt i april 2024
Svar fra EH den 25. apr. 2024
Thanks for staying with us and providing some feedback!

10/10 – Utmerket

Alejandro

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location and service
Bodde her 1 natt i april 2024
Svar fra EH den 4. apr. 2024
Thanks for staying with us and providing some feedback!