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Anmeldelser av Clarion Hotel & Suites Fairbanks near Ft. Wainwright

3 out of 5
Clarion Hotel & Suites Fairbanks near Ft. Wainwright
95 10th Ave, Fairbanks, AK

Anmeldelser

8,0

Veldig bra

Rangering på 10 − Utmerket. 325 av totalt 1000 anmeldelser." "
Rangering på 8 − Bra. 411 av totalt 1000 anmeldelser." "
Rangering på 6 − Grei. 162 av totalt 1000 anmeldelser." "
Rangering på 4 − Dårlig. 59 av totalt 1000 anmeldelser." "
Rangering på 2 − Forferdelig. 43 av totalt 1000 anmeldelser." "

8,2/10

Renhold

8,4/10

Personale og service

7,6/10

Fasiliteter

7,6/10

Overnattingsstedets bygg og tilstand

7,8/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Juan vicente

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Good quality for price. Some rooms have kitchen
Very comfortable beds. I loved to have a kitchen. Very simple breakfast. Like most alaskan hotels.
Bodde her 1 natt i september 2018
Svar fra . den 26. sep. 2018
Thank you for your feedback. We appreciate you staying with us.

8/10 – Bra

Harald

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Hotellet er greit nok. Bodde der 3 netter, og OK. Frokost, noe moderat. Stort rom, dvs vi fikk to rom med plass til 4 personer, men det ene badet fungerte bare delvis. Sikkert grunnen til at det ble betraktet som dobbeltrom Fairbanks satser nok på andre aktiviteter enn turisme, noe som gjorde oppholdet kjekt, spesielt besøk på university of the north fairbanks.
Bodde her 3 netter i august 2018
Svar fra Guest Relations den 25. sep. 2018
Takk for kommentarene, vi vil se nærmere på reservasjonen og ha vedlikehold se på badet for problemer du snakker om. Vi er glade for at du likte oppholdet hos oss.

10/10 – Utmerket

Sandra

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff was super friendly and helpful!
Bodde her 1 natt i mai 2024
Svar fra Front Desk den 19. mai 2024
Thanks for staying with us! We appreciate the positive review!

10/10 – Utmerket

Michelle og Indianapolis

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Room was comfortable and clean. There were lots of dining options within a walkable distance. There's also a shuttle for airport transportation.
Bodde her 1 natt i april 2024
Svar fra Cass Housekeeping Manager den 25. apr. 2024
Thank you for leaving us a review. Glad you enjoyed your stay.

8/10 – Bra

Tina

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Breakfast was very nice, good selections. Decore was old, but room was clean. Staff was great, sent the shuttle to pick us up at 12:30 am.
Bodde her 1 natt i april 2024
Svar fra Cass Housekeeping Manager den 25. apr. 2024
Thank you for leaving us a review. Glad you enjoyed your stay.

8/10 – Bra

Scott

Bodde her 1 natt i april 2024
Svar fra Front Desk den 7. mai 2024
Thank you so much for taking time to review our hotel.We hope you stay with us again!

10/10 – Utmerket

Ruby

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 5 netter i januar 2024
Svar fra Front Desk den 3. apr. 2024
Thank you for taking the time to give us your feedback!

10/10 – Utmerket

maria

Likte: Renhold og fasiliteter
Good service and good breakfast
Bodde her 1 natt i mars 2024
Svar fra Front Desk den 2. apr. 2024
Thank you for taking the time to review our location. I am glad to hear you enjoyed the complimentary breakfast.

4/10 – Dårlig

Jason

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Hot showers are a must!
Bodde her 1 natt i mars 2024
Svar fra Guest Services Representative den 31. mars 2024
Sorry for the hot water issues. We are currently working on replacing circulation pumps for the hot water.Again sorry for the inconvenience you experienced during your stay.

10/10 – Utmerket

Donna og Milton

Likte: Renhold, personale og service og fasiliteter
Even though it is an older building, it was very clean. The beds and pillows were so comfortable
Bodde her 3 netter i mars 2024
Svar fra Guest Services Representative den 31. mars 2024
Thank you for leaving us a review. Glad you enjoyed your stay.

6/10 – Grei

Pauline

Likte: Renhold
Bodde her 5 netter i mars 2024
Svar fra Guest Services Representative den 31. mars 2024
Sorry you didn't fully enjoy your stay.

8/10 – Bra

Seungpil

Likte: Renhold og personale og service
The bed was soft and the bathroom was in good condition.
Bodde her 6 netter i mars 2024
Svar fra Guest Services Representative den 27. mars 2024
Thank you for leaving us a review. Glad you enjoyed your stay.

10/10 – Utmerket

Dean

Bodde her 1 natt i mars 2024
Svar fra Brad den 12. apr. 2024
We really appreciate the feedback and you staying with us! Hope to have you again!

8/10 – Bra

Richard A

Reiste med familie
Likte: Personale og service
A bit worn and dated. The staff, though, was not; they were very friendly, helpful, and accommodating.
Bodde her 3 netter i mars 2024
Svar fra Cass Housekeeping Manager den 27. mars 2024
Thank you for the review. We are working on updating as we are able. Glad to hear the staff was helpful during your stay.

8/10 – Bra

Kelsey

Reiste med familie
Likte: Personale og service
Likte ikke: Fasiliteter
We stayed 6 nights recently. All staff members were welcoming, accommodating, and helpful. Bed sheets did have stains upon check in. Limited dining both inside and around the property. Breakfast only served from 6-9am and then dinner served from 5-9pm. Off property options are a little bit of a walk.
Bodde her 6 netter i mars 2024
Svar fra Guest Services Representative den 27. mars 2024
Please let us apologize for the sheets upon check-in. Will work with our staff to do better checks while making beds.Thank you for choosing to stay with us here.

4/10 – Dårlig

sarah

Forretningsreisende
The basement level (interestingly called the 4th floor) did not get Wi-Fi. The bicycle, treadmill and elliptical machines in the gym were all broken. There are no free weights/dumbbells. There is not hot water at high usage times for showering (8:30pm).
Bodde her 5 netter i mars 2024
Svar fra Guest Services Representative den 27. mars 2024
Sorry for the issues you had during your stay. We are currently waiting for new equipment to arrive for the gym. We are also working with a new internet provider and awaiting install.

8/10 – Bra

Alicia

Bodde her 1 natt i mars 2024
Svar fra Guest Services Representative den 27. mars 2024
Thank you for staying with us.

4/10 – Dårlig

jay dee

Likte: Renhold
Likte ikke: Personale og service
Bodde her 3 netter i mars 2024
Svar fra Guest Services Representative den 27. mars 2024
Sorry you did not enjoy your stay.

10/10 – Utmerket

Hua

Reiste med familie
Likte: Renhold og personale og service
WiFi is very pool
Bodde her 1 natt i mars 2024
Svar fra Guest Services Representative den 27. mars 2024
Thank you for your feedback. We are currently in the process of working with a new internet provider for the building.

10/10 – Utmerket

Apurva

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Room were spacious and clean. The food at the restaurant was actually good, deserves better than review on google. The staff was very helpful and welcoming.
Bodde her 1 natt i mars 2024
Svar fra Guest Services Representative den 27. mars 2024
Thank you for leaving a review. Glad you enjoyed your stay.

10/10 – Utmerket

Stephen

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
convenient location
Bodde her 4 netter i mars 2024
Svar fra Guest Services Representative den 27. mars 2024
Thank you for leaving a review. Glad you enjoyed your stay.

2/10 – Forferdelig

Jae Young

Reiste med familie
Likte: Personale og service
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
It was very nasty
Bodde her 1 natt i mars 2024
Svar fra Guest Services Representative den 27. mars 2024
Sorry you did not enjoy your stay with us.

8/10 – Bra

katie

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The location of the hotel was nice. Easy to get into town. Parking was fine. Noice level was alright. Mostly people in the hallways slamming doors & talking loud.
Bodde her 3 netter i mars 2024
Svar fra Guest Services Representative den 27. mars 2024
Thank you for leaving a review. Sorry for the noise level.

8/10 – Bra

Douglas

Bodde her 1 natt i mars 2024
Svar fra Front Desk den 2. apr. 2024
Thank you! I am glad you enjoyed your stay!

2/10 – Forferdelig

Lynette

Reiste med familie, Reiste med en gruppe
Likte: Renhold
Likte ikke: Overnattingsstedets bygg og tilstand
We checked in on Friday to no water in the shower and a nonworking tv. Shower finally fixed Saturday afternoon. General Manager offers to comp HALF a day. UNACCEPTABLE!
Bodde her 2 netter i mars 2024
Svar fra Guest Services Representative den 27. mars 2024
Please let us apologize for the issues you experienced during your stay.

2/10 – Forferdelig

Lizzie

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Rude awakening from management
Bodde her 1 natt i mars 2024
Svar fra Guest Services Representative den 27. mars 2024
Sorry you did not enjoy your stay with us.

10/10 – Utmerket

Philip

Bodde her 1 natt i mars 2024
Svar fra Guest Services Representative den 31. mars 2024
Thank you for leaving us a review. Glad you enjoyed your stay.

10/10 – Utmerket

Melisa

Reiste med familie
Likte: Fasiliteter og overnattingsstedets bygg og tilstand
Breakfast was very good and was nice having restaurant in hotel Chris was are server and very nice . Make sure you make a your Hotel shuttle request 24 hour in advance or transportation will not be available .we did not have a car for our stay a thought we could depend on shuttle from train station at 8pm on a Saturday NOPE !!! That was my only issue
Bodde her 3 netter i mars 2024
Svar fra Cass Housekeeping Manager den 12. mars 2024
Please accept our apologies for not having a shuttle available for your request. We are actively hiring for drivers and the management team is covering these when time and other things permit us to do them.

8/10 – Bra

Lori

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Airport shuttle service was great. The shuttle driver was really great, she gave us lots of great recommendations for dining and activities. Comfortable bed. Good breakfast
Bodde her 1 natt i februar 2024
Svar fra Cass Housekeeping Manager den 27. mars 2024
Thank you for writing a review. Glad you enjoyed your stay.

8/10 – Bra

Mary

Likte: Personale og service og overnattingsstedets bygg og tilstand
They had an ice sculpture of an eagle by the front entrance. This was during an ice sculpture competition and we enjoyed it. What I didn’t like was the extreme cold weather.
Bodde her 1 natt i februar 2024
Svar fra DC den 4. mars 2024
I'm glad you enjoyed the ice sculptures and competitions. Those things only exist in cold weather, luckily you weren't here for the -40.

8/10 – Bra

Naomy

Likte: Renhold og personale og service
Bodde her 3 netter i februar 2024
Svar fra Cass Housekeeping Manager den 27. mars 2024
Thank you for filling out the review.

8/10 – Bra

Vraj

Likte: Personale og service og overnattingsstedets bygg og tilstand
Availability of drinking water fountain or a cooler would definitely be a plus.
Bodde her 2 netter i februar 2024
Svar fra Cassandra Jensen den 20. feb. 2024
Please accept our apologies for the water machine being empty during your stay.We just recently renewed the contract with the water company.

6/10 – Grei

Lee

Reiste med en gruppe
It is old looking and smells a little. Breakfast ok just needs some up dating. It may just be what you get in Fairbanks
Bodde her 1 natt i februar 2024
Svar fra Cassandra Jensen den 20. feb. 2024
We are under new ownership, the hotel is an older building and we are working on updates.

10/10 – Utmerket

Claude

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great value, helpful staff.
Bodde her 6 netter i februar 2024
Svar fra Cassandra Jensen den 18. feb. 2024
Thank you for staying with us. Glad you enjoyed your stay.

10/10 – Utmerket

Katia

Likte: Fasiliteter
Nice room
Bodde her 4 netter i februar 2024
Svar fra Front Desk den 9. feb. 2024
Thank you!

6/10 – Grei

Jiratha

Likte: Renhold og personale og service
Travel in winter with no car, this won't be the great choice. It's quite sm blocks away from foods, shops & cafe. But there's ubers, taxi, delivery that can be done. The room is spacious, has utensils, kitchetnetts & little electric stove, but it's quite dark esp. I got the 1st fl which I preferred not to open the curtain. There's also sm pipe or drain noise problem all days long (don't know about others). Water pressure with that shower head they got is 👎👎
Bodde her 3 netter i februar 2024
Svar fra Cassandra Jensen den 8. feb. 2024
Thank you for your feedback.

8/10 – Bra

Katia

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Grosse Zimmer
Bodde her 2 netter i februar 2024
Svar fra Brad den 5. feb. 2024
I hope you enjoyed your stay. We are glad you liked the room size, we appreciate your feedback.

10/10 – Utmerket

Cristina

Reiste med familie
Likte: Renhold, personale og service og fasiliteter
My mom and I stayed in this hotel for five nights, which was great! The best part was the staff! The general manager, Daniel, was super attentive and drove us several times to the airport to rent cars for our trip. We also used their shuttle services and Eliza was sooo helpful with tips around what to do in Fairbanks. At the reception desk we has Kristal that was extremely kind and super helpful w/ tips!! Thanks to the staff for a nice stay! Also breakfast were delicious! Suepr recommend.
Bodde her 6 netter i januar 2024
Svar fra Brad den 5. feb. 2024
Thank you for your feedback, and we are happy you had a great time in Fairbanks! I'll be sure to pass the message along to everyone also.

8/10 – Bra

Cheryl

Reiste med familie
Likte: Renhold og personale og service
We chose this property because it has a kitchenette. Most of the staff at the front were super friendly and helpful. The hotel could use some updating but it was clean. We stayed for a week. They were understaffed. They didn’t come to clean our rooms while we were there.
Bodde her 7 netter i desember 2023
Svar fra Brad den 5. feb. 2024
I want to apologize for us dropping the ball on cleaning your room. I hope we get an opportunity to change that next time you're here. Thanks for your feedback

2/10 – Forferdelig

Kristen

Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The room smellled bad and not enough light but smelled horrible.
Bodde her 1 natt i januar 2024
Svar fra Brad den 15. jan. 2024
I am so sorry for the odor in your room. I hope in the future we have a chance to change the outcome! Thanks for your feedback.

8/10 – Bra

Verifisert reisende

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
OK place to stay
Everything was as good as expected. Plenty of space in the room. There is a shuttle for travel to the airport but it doesn't start early enough for people leaving on an early morning flight. Location is good for a person staying in town for a few days.
Bodde her 1 natt i januar 2024
Svar fra Brad den 15. jan. 2024
I do apologize for any inconvenience our shuttle service has caused. We are actively working on providing these services more regularly. Thanks for your feedback.

8/10 – Bra

Max

Forretningsreisende
Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Lady very nice, Man not so much
We were met by a delightful employee at the front desk on our arrival. We had a dog with us and we filled out the paperwork and deposit no problem. The problem we did encounter was on the next morning when we were getting ready to check out and get some breakfast. The fellow at the front desk was very short and unfriendly in his disposition and words when we came down by the front desk. l headed towards the side entrance to start the truck as we were in very cold - 17 degree temp and let the diesel truck warm up. The fellow at the counter told me the side door was not to be used, I said to him I believe it says exit on the sign and that the door is an egress from the building. That I had used the door last night to make sure the vehicle was ok. He said that it was not ok for me to use the side entrance as homeless people attempt to sneak in . he also said that if our dog did any damage to the room we would be charged for it. Like I did not already know that.. and he was not friendly, he has lost his compass on understanding that customers that stay at the Hotel are the reason he has a job and being kind in his words are important in the way people view the experience. Kind words can do wonders and he does not represent those kind of values. I think he just does not understand that concept. He acted like he was doing us a favor by letting us stay at the Hotel. very strange . I think he needs a little better understanding of how to talk to people. and be kind and thoughtful.
Bodde her 1 natt i januar 2024
Svar fra Brad den 15. jan. 2024
I want to sincerely apologize for this interaction you had with our staff. I'm happy your stay wasn't affected by such , but will for sure relay this to our team. Thanks and hope to have you back soon.

8/10 – Bra

Wella mae Borja

Reiste med partner, Reiste med en gruppe
Likte ikke: Fasiliteter
What i like about it is the location itself its close to everything. Parking is easy. Staff is friendly. The place is a bit out dated. But the room is clean. Breakfast is good. And the bar.
Bodde her 4 netter i januar 2024
Svar fra Brad den 15. jan. 2024
I want to thank you for your stay, time and feedback! We hop to see ya again soon!

8/10 – Bra

Robert

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The room was very spacious and clean, but very outdated. The hotel itself was very outdated. The breakfast was definitely not worth bragging about. Luckily the Crepery was nearby. Overall it was a decent stay.
Bodde her 4 netter i desember 2023
Svar fra Brad den 15. jan. 2024
Thanks for the feedback!! We are actively working towards these kind of changes daily. Hope to have you back soon!

8/10 – Bra

stanley

Bodde her 3 netter i desember 2023
Svar fra Brad den 15. jan. 2024
Thanks for the feedback!! Hope to have you back soon!

8/10 – Bra

Autumn

Reiste med familie
Likte: Renhold og personale og service
It’s an older building, but the staff is great . I’m very friendly. We drove in from Wasilla. Checking was fast was friendly service. The elevator has kind of a musty smell. The room was very clean. The beds were comfortable. The free breakfast was excellent. Overall, I would stay up this property again.
Bodde her 1 natt i desember 2023
Svar fra Brad den 5. feb. 2024
We are so always happy when our guest are happy! This warms my heart and we would love to have you anytime! Thanks again!

10/10 – Utmerket

Brenda

Likte: Renhold og fasiliteter
safe
Bodde her 2 netter i desember 2023
Svar fra Daniel den 8. jan. 2024
Brenda, thanks for the review and we are happy you felt safe while you were with us.

8/10 – Bra

Swaraj

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good place to stay. Staff is friendly. Rooms were clean. Not a lot of crowds so may feel a little lonely.
Bodde her 3 netter i desember 2023
Svar fra Daniel den 8. jan. 2024
Thank you so much for staying with us, sorry you felt lonely, but happy that you enjoyed your staff interactions.

10/10 – Utmerket

Joshua

Bodde her 1 natt i desember 2023
Svar fra Brad den 15. jan. 2024
Thanks for the feedback!! Hope to have you back soon!

6/10 – Grei

Nancy

Reiste med en gruppe
Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
Hotel offers shuttle service but it is VERY limited. We called as our flight was coming in late to let them know. They sent a driver at the orginal time, who waited a little bit then left. When we arrived we called and no shuttle service even tho the hours said they did. We had to get a taxi (no easy here) and they did not reimburse for the taxi. Next day we asked about a shuttle to go downtown, nope no shuttle. We only got a shuttle on our last day to the airport as we arranged it and checked on it every day including the morning we were leaving. Prior to stay was sent a note about the shuttle and where they could take us (some at an extra charge which was ok) but in reality they barely have shuttle service and will not go anywhere but the airport. Hotel is dated but not horrible. Beds were comfortable. Hotel room very dry, causing a nose bleed. Extra charge for towels. Guess we should have just put the towels by the elevator like others did.
Bodde her 3 netter i desember 2023
Svar fra Brad den 12. des. 2023
I want to sincerely apologize for any inconvenience this has cause. I've taken the liberty of refunding the charge for the towels and hope that you will give us another opportunity in the future to make things right. We are working daily trying to staff accordingly in order to provide all services in the future.