Hoteller nær Exi Vrises-parken

«Really bad customer service! It is as confirmed about only a bot saying exactly the same polite sentences promising to help or to contact the hotel but never do. They quickly received the hotelpayment and the information about the hotel was missleading information,  unexisting services were mentioned on the hotel, no resoect of requests either and they did not even have a cooperation with the hotel. Absolutely a scam! I wasted hours to contact them 4 times to get the status of my ticket, ...

«Sad to say the hotel stay was substandard. We booked two nights hoping for a solid 4 star hotel as advertised. We got a room and noticed some mold on the AC. When we asked to leave and get our money back, we were refused. We deiced to stay. Once we looked closer the mold turned out to be much worse than originally thought. Bathroom was affected by mold too and the visible parts of drain pipes were very dirty. It was fifty beyond what words could describe. See photos attached (if possible, I want ...