Eksteriør

Anmeldelser av Residence Inn Eugene Springfield

3 out of 5
Residence Inn Eugene Springfield
25 Club Rd, Eugene, OR

Anmeldelser

8,8

Utmerket

Rangering på 10 − Utmerket. 92 av totalt 157 anmeldelser." "
Rangering på 8 − Bra. 47 av totalt 157 anmeldelser." "
Rangering på 6 − Grei. 10 av totalt 157 anmeldelser." "
Rangering på 4 − Dårlig. 3 av totalt 157 anmeldelser." "
Rangering på 2 − Forferdelig. 5 av totalt 157 anmeldelser." "

9,2/10

Renhold

9,4/10

Personale og service

8,8/10

Fasiliteter

9,0/10

Overnattingsstedets bygg og tilstand

9,2/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Lani Anne

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 5 netter i mai 2024

10/10 – Utmerket

Poonam og San Ramon

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great front staff at the desk!
Bodde her 2 netter i april 2024

10/10 – Utmerket

Ginger

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I really enjoyed everything about the property, the breakfast was fantastic, very clean, easy to park, right across the street from the river walk and a restaurant thats on the river. The only downside is it is near some busy roads so I would hear cars until late into the night. They have a fan option on the AC so I turned that on and that did drown out the noise from the cars.
Bodde her 5 netter i mars 2024

10/10 – Utmerket

Kenny

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
It was great!
Bodde her 2 netter i desember 2023

10/10 – Utmerket

Maria

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Place was clean and quiet. Staff were nice, courteous, and gracious.
Bodde her 2 netter i mars 2024

10/10 – Utmerket

Bianca Giovanna

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
My only recommendation is to add potatoes to their breakfast buffet, other than that our stay was great, staff is extremely friendly!
Bodde her 3 netter i februar 2024

10/10 – Utmerket

Nicole

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i januar 2024

10/10 – Utmerket

Katie

Bodde her 1 natt i januar 2024
Svar fra Guest Relations den 9. jan. 2024
Thank you so much for the perfect score!

6/10 – Grei

Rolando

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Property was difficult to find
Bodde her 1 natt i desember 2023

10/10 – Utmerket

Joshua

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023
Svar fra Guest Relations den 21. des. 2023
Thank you so much for the perfect score!

10/10 – Utmerket

Amy og Coos Bay

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Residence inn know how to make you feel at home with in room kitchen facilities and comfortable beds
Bodde her 1 natt i desember 2023
Svar fra Guest Relations den 5. des. 2023
Thank you for the outstanding 10/10 score! We're delighted that you had such a positive experience with our service and appreciate your acknowledgment of our dedication to delivering top-notch quality.

10/10 – Utmerket

Cherie

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Always a comfortable stay! Staff are amazing, beds are comfortable, water is hot and.rooms are spacious and clean.
Bodde her 1 natt i november 2023
Svar fra Guest Relations den 5. des. 2023
Thank you for giving us a perfect score of 10 out of 10! We are thrilled that you had such a fantastic experience and appreciate your recognition of our efforts to deliver excellence.

10/10 – Utmerket

Gail

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Area around hotel is blocked off for football games
Bodde her 2 netter i september 2023
Svar fra Guest Relations den 10. okt. 2023
Thank you for your review!

10/10 – Utmerket

Linnette

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice hotel, quite and rooms are large and well equipped
Bodde her 2 netter i juli 2023
Svar fra Guest Relations den 10. okt. 2023
Thank you for your flawless 10/10 score! We're delighted to hear that you found our product/service exceptional. We strive to maintain this level of excellence and look forward to continuing to exceed your expectations.

10/10 – Utmerket

Derek

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very nicely appointed rooms, unique open layout. Clean, new and comfortable. Highly recommend.
Bodde her 1 natt i august 2023
Svar fra Guest Relations den 6. sep. 2023
We appreciate the kind review, and recommendation of our hotel. Thank you for much for your feedback, and we hope to welcome you back soon!

10/10 – Utmerket

Martin og Soquel

Reiste med kjæledyr
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great layouts to the King suites. Work, kitchen, sleep, each with their own area. Very efficient and comfy.
Bodde her 2 netter i august 2023
Svar fra Guest Relations den 6. sep. 2023
Thank you so much for the kind review!

10/10 – Utmerket

Paul

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i august 2023
Svar fra Guest Relations den 30. aug. 2023
Thank you so much for the perfect score!

10/10 – Utmerket

Tamra

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Loved the staff!!
Bodde her 10 netter i august 2023
Svar fra Guest Relations den 16. aug. 2023
Thank you so much for the kind review and feedback! We are happy to hear that you enjoyed your stay, and we hope to welcome you back soon!

10/10 – Utmerket

sunil

Bodde her 4 netter i juli 2023
Svar fra Guest Relations den 30. aug. 2023
We appreciate the perfect score, thank you!

8/10 – Bra

Verifisert reisende

Forretningsreisende
Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i juli 2023
Svar fra Guest Relations den 9. aug. 2023
Thank you for taking the time to review your recent stay with us. We are sorry to see that things could have been better during your time with us. All feedback is appreciated, as it provides us with insight into how we can improve our overall guest satisfaction. Thank you again for your review, and we hope you have a wonderful day.

10/10 – Utmerket

Michael

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Absolutely great. We lucked out with this stay - 2 weeks.
Bodde her 15 netter i juni 2023
Svar fra Guest Relations den 9. aug. 2023
Thank you so much for the kind feedback! We are thrilled to hear that you enjoyed your stay!

10/10 – Utmerket

Michael

Reiste med partner, Forretningsreisende
Likte: Renhold og overnattingsstedets bygg og tilstand
Good
Bodde her 1 natt i juni 2023
Svar fra Guest Relations den 7. juli 2023
We're happy to hear that you enjoyed your stay! Thank you for your review!

10/10 – Utmerket

Katherine

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great hotel
Good location, quiet and very clean and upscale.
Bodde her 1 natt i juni 2023
Svar fra Guest Relations den 7. juli 2023
Thank you so much for the kind review!

10/10 – Utmerket

Dana

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nice and quite and clean
Bodde her 1 natt i mai 2023

10/10 – Utmerket

Andrea og Costa Mesa

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i mai 2023

4/10 – Dårlig

Philip

Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort
Nice facility, crappy bed.
I usually stay at the La Quinta on the North Bank, but it was sold out on my date so gave Residence Inn a try. The room was very nicely laid out, but when we got in the bed there was at least a 2 to 4 inch depression to the center of the bed so that sleeping on either side was very uncomfortable. I challenge any Marriott executive or hotel manager from any of the chains try to sleep in that bed. I suggest that room 142 be taken off the rental market until you replace that bed.
Bodde her 1 natt i oktober 2022
Svar fra AshleyB den 15. nov. 2022
Thank you for taking the time to review your stay. We're sorry to hear that our beds made your stay less desirable. Your feedback is appreciated, and we hope you have a wonderful day.

10/10 – Utmerket

Michaela

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Highly recommend and excellent service
Bodde her 1 natt i september 2022
Svar fra AshleyB den 22. sep. 2022
Thank you so much for the recommendation of our property, and the kind words regarding the service we provided. Your review is so appreciated, and we hope to welcome you back soon!

10/10 – Utmerket

brian

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel is in a great location and has wonderful amenities. It's great to have options to swim, workout and even play basketball. I would stay here again.
Bodde her 2 netter i juli 2022
Svar fra AshleyB den 13. sep. 2022
We're thrilled to hear that you enjoyed your stay! Thank you for your review, and we look forward to welcoming you back in the future!

10/10 – Utmerket

Chris

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Location & room/s was awesome for my group & going to our event at the amphitheater
Bodde her 1 natt i mai 2022
Svar fra AshleyB den 11. juni 2022
We are happy to hear that you enjoyed your rooms, and our convenient location. We hope to welcome you back soon!

10/10 – Utmerket

Katie

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great location, friendly staff!
Fantastic experience, overall. The hotel is just across the street from Alton Baker Park, which is great to take your dog. There is even a dog park toward the back! The breakfast is OK, i wish they had more vegetarian options. The staff is super friendly and helpful. The ONLY issue we had was the kids running around upstairs early in the am. I wish they would keep families with small kids downstairs. Otherwise, great overall.
Bodde her 5 netter i november 2021
Svar fra Michael R. den 4. jan. 2022
Dear Katie, Thank you for staying with us! We truly appreciate you taking the time to provide us with your honest feedback. We are so elated to hear that you enjoyed your stay with us. I am sorry that you experienced a noise issue from the guest room above, and that the breakfast bar did not visibly offer vegetarian options. Our property has them available at the guest's request. I will look into having the notice sign in a more visible position during the service. Providing guests with an enjoyable experience is of the utmost importance to us. If your travels take you to the Eugene area in the future, we would be happy to have you as our guest again. Thank you again, Katie!

8/10 – Bra

Travis

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
All in all a good stay. Would be nice to have ovens in all rooms
Bodde her 1 natt i november 2021
Svar fra Colleen Arruda General Manager den 29. nov. 2021
Travis, Thank you for taking the time to give us your feedback. We are always willing to accommodate special requests prior to your arrival should your travels bring you back to Eugene. Thank you again for staying with us and we look forward to hosting you again in the future.

2/10 – Forferdelig

Karen

Reiste med familie og små barn
Likte: Renhold
Likte ikke: Personale og service
Hotel appears to be occupied by long term residents. One of them angrily knocked on our door at night right after we arrived complaining we were making noise, shouting wildly, while I was alone in the room with my children. It was extremely frightening and when I mentioned it to hotel staff they didn’t seem to care.
Bodde her 1 natt i august 2021
Svar fra Michael R. den 31. aug. 2021
Dear Karen, Thank you for choosing to stay at the Residence Inn Eugene Springfield and providing your honest feedback. Providing the highest level of hospitality is our number one priority as well as creating a comfortable environment for our guests. Your concern is understandable and we sincerely apologize for the experience you'd had while staying with us. We have shared your feedback with the management team in regards to your review, and will use this as a teachable moment so that we may provide a level of service that is worthy of the Marriott brand and exceeds your standards as our guest. Once again, thank you for taking the time to share your feedback. We appreciate you choosing to stay with us during these unusual times.

8/10 – Bra

Trenton

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i juli 2021
Svar fra Michael R. den 3. aug. 2021
Dear Trenton, Thank you so much for taking the time to review your stay at our property. We appreciate your feedback.

10/10 – Utmerket

Janice

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Convenient and Comfortable
Very convenient location. The rooms are spacious and the bed was comfortable. We had to park a trailer and there was plenty of room. The staff were great.
Bodde her 1 natt i juli 2021
Svar fra Michael R. den 25. juli 2021
Hello Janice, Thank you so much for taking the time to submit a review for our property. We are so happy to hear that you enjoyed your stay with us. I will extend your compliments to our staff. We appreciate it, and hope to have you stay with us in the future.

10/10 – Utmerket

Michael

Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i juli 2021

8/10 – Bra

Jo Ann

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Fans
We traveled to Olympic Trials and the hotel was very accommodating. The breakfast was pkgd and good. Room was spacious and clean. Libby and pool area were very clean.
Bodde her 7 netter i juni 2021

8/10 – Bra

Verifisert reisende

Reiste med familie
Likte: Renhold
Fell short of expections with room size & staff
Overall, the room was clean but for a 2 bedroom suite smaller than I expected. The property was dated and while staff was pleasant, the room phones did not work and had difficulty getting ice, internet and trash service. For the price and room size and overall experience, i was disappointed.
Bodde her 2 netter i mars 2021
Svar fra Jessica den 19. mai 2021
Thank you for your recent stay at the Residence Inn Eugene/Springfield, and for sharing your experience at our property. I am glad to hear that you found the room to be clean and our staff pleasant. I do apologize that some of our services were difficult to receive, and I will be passing your comments along to the rest of our staff to better our guest experiences.

10/10 – Utmerket

Shanika

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Loved it
Bodde her 4 netter i april 2021
Svar fra Jessica den 13. mai 2021
Thank you for staying at the Residence Inn Eugene/Springfield. We are so glad to hear that you loved our property. We hope to see you again in the future!

8/10 – Bra

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i april 2021
Svar fra Jessica den 5. mai 2021
Thank you for your recent stay at the Residence Inn Eugene! We appreciate your 8/10 response, and hope to see you in the future.

2/10 – Forferdelig

Verifisert reisende

Reiste med partner
Likte: Personale og service
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
Horrible experience! The worst thing about this hotel is they had multiple giant lamps right outside the window of the room, and thin see through curtains. All night it was like the sun was rising into my face. I couldn’t sleep at all! Around 1am, i fascinated a face mask over my eyes to try to get some sleep. If the hotel is going to insist on running giant street lamps on the property all night long then they should at least have normal hotel curtains that block the light. The bed also sunk into the middle.
Bodde her 1 natt i april 2021
Svar fra Jessica den 21. apr. 2021
Thank you for your recent stay at the Residence Inn Eugene, and for taking the time to share your honest thoughts regarding our property. I am so sorry to hear that you had a horrible experience and that the lamps outside kept you up, as I know how important a good night of rest is. Behind the thinner curtains, all of our guest rooms have a set of black-out curtains. We do however keep these open to let in the light from outside since we do keep all the lights off in the room prior to check-in. Thank you again for staying with us during these unusual times.

8/10 – Bra

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Friendly staff, clean room, sofa bed not great.
Bodde her 3 netter i april 2021
Svar fra Jessica Powell den 18. apr. 2021
Thank you for staying at the Residence Inn Eugene/Springfield, and for taking the time to share your experience. I am so glad to hear you found the staff to be friendly, and the room to be clean. I apologize for the sofa bed not being great, and I will pass your comments along to our management team to improve the guest experience. Thank you again for sharing your feedback

10/10 – Utmerket

Verifisert reisende

Reiste med partner, Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good location, central to shopping, university, restaurants, etc.. Was concerned about transient camp next door.
Bodde her 5 netter i mars 2021
Svar fra Jessica Powell den 21. apr. 2021
Thank you so much for your recent stay at the Residence Inn Eugene/Springfield, and for taking the time to share your experience. I am so glad to hear that you liked our location! We do hear your comments regarding the transient camp next door, and we have reached out to the city of Eugene since this is on city property. Thank you again for your feedback, and for staying with us during these unusual times.

10/10 – Utmerket

Naomi

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i februar 2021

10/10 – Utmerket

David og Eugene OR

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We stayed here for 10 days and really liked the room and the staff service. They were always friendly and helpful. The room was very clean and updated. We stayed in the queen bedroom sweet. 136.
Bodde her 10 netter i januar 2021

10/10 – Utmerket

Janice

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Could not have been better
Staff was great, the COVID prevention measures were great and the room was fabulous. So beautifully decorated and comfortable.
Bodde her 1 natt i november 2020

10/10 – Utmerket

Ryan

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i september 2020
Svar fra A. den 16. sep. 2020
Ryan, thank you for the 10 out of 10 review! We are so glad you had a great stay with us. We hope you come back again soon!

8/10 – Bra

Morgan W.

Likte: Renhold
quick stay
Not the best area if you want to explore on foot. close to freeways and a nice place for a quick stay
Bodde her 1 natt i august 2020

10/10 – Utmerket

Verifisert reisende

Reiste med partner, Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I liked that the front desk staff and other staff all wore masks at all times; that in the lobby, dots on the floor marked where to stand 6 feet apart; that I could request no housekeeping for my entire stay; that I could order breakfast each night and pick it up in a paper bag at the front desk in the morning, to bring back to my unit.
Bodde her 5 netter i juni 2020

10/10 – Utmerket

ira

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 8 netter i juni 2020

10/10 – Utmerket

Vandana

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i juni 2020