Hi Glenn! Thank you for your kind review and top score. We truly appreciate you taking the time to share with us. Look forward to seeing you again on your next trip to Eugene!

Hi Alisha! We are excited to earn a 5 out of 5 from your visit. Our very special boutique hotel features individually themed rooms conveniently located in Eugene. Hope to see you again on your next trip to Eugene!

Hi Stephanie! Thank you so much for your positive review! We are delighted to hear that you enjoyed our great location and friendly staff. Some of our individually themed rooms feature fireplaces, and we are glad you got to enjoy it. We understand your concern about the valet parking fee and will certainly take your feedback into consideration. We hope to welcome you back soon for another wonderful stay!

Hi Jeffrey! Thank you for your 5 out of 5 review. Our dedicated hospitality team is truly inspired by your positive and genuine feedback. We are thrilled you love our property! We welcome you back on your next visit.

Thank you Chengzhong for giving us a 5 out of 5! We really appreciate it. Our staff is thrilled to learn that you enjoyed your stay with us. Hope to see you again soon!

Hi Jessica! Our staff is grateful to earn your 5 out of 5 rating. We truly enjoyed having you here, and look forward to seeing you again on your next travels to Eugene!

Dear Gerald,Thank you very much for taking the time to share your recent experience with us. We truly appreciate your feedback.We understand that the valet parking aspect of your stay may not have been ideal. Limited on-site parking is a challenge we face, and valet service is offered as a convenient and secure alternative. We do apologize if this wasn't clearly communicated during your online booking process.The valet staff is available 24/7 to assist you with your vehicle, ensuring easy access whenever you need it. We appreciate your point and will definitely consider ways to further improve the clarity of our parking information.Thank you again for choosing our hotel. We hope to welcome you back soon for a truly exceptional stay.

Hello Natalie! Thank you for taking time to review our property. We are thrilled to earn a 5 out of 5 with generous comments. Our entire staff is grateful for your kind words and tank you for staying with us.

Dear Alyssa,Thank you for taking the time to share your experience with us. We understand your frustration about the early check-in not being available at the time. We sincerely apologize for the inconvenience caused by the delay in getting your room ready and the longer than expected wait time.We know how important it is to be able to settle in and relax after travel, and we strive to accommodate early check-in requests whenever possible. Unfortunately, on this occasion, it seems we fell short of that goal.We're actively looking for ways to improve our check-in process and better manage room availability, especially during peak times. This will help us meet the expectations we set and ensure a smoother arrival experience for all of our guests.We appreciate your understanding and look forward to welcoming you back in the future, where we can hopefully provide a much more seamless experience.

Hi Christopher! Thank you for your generous 5 star review of our property. Hope to see you again on your next visit to Eugene.

Thank you, Patricia, for choosing to stay with us and for rating your experiences a perfect 10 out of 10. Our dedicated team of hospitality professionals is thrilled by your kind words. We are delighted to hear that you had a wonderful time with us!

Hi Marcelo, it was great having you stay with us. Glad to hear you had a great stay.

It truly made our day, knowing you considered us a good fit for your stay in downtown Eugene! While parking does come with a fee, our valet team is happy to assist with luggage and recommendations to ensure a seamless experience for you. Glad you enjoyed the amazing eateries and shops within walking distance. We would love to welcome you back on your next visit.

Thank you Jorge for your almost perfect score. We hope to make your stay a 5 out of 5 during your next visit to Eugene.

Hello Lucinda, we are thrilled to earn a 5/5 from you! Thank you. It was a true pleasure having you stay with us in Eugene. Look forward to having you back soon.

We appreciate your kind feedback Tracy. Glad that you enjoyed our location and found the hotel comfortable! Thank you.

Hi Tim! Thank you so much for your glowing review of our unique property. As you experienced, we are conveniently located within walking distance to a wide variety of specialty shops and restaurants. Glad to have you here to enjoy it! Hope to see you again soon.

Hi Katy! We truly appreciate your kindness in giving us a 5 out of 5 review. Our team of dedicated hospitality professionals would be honored to serve you again on your next Eugene visit.

Thank you for your review, John! We're happy you enjoyed your stay and that our staff was able to quickly resolve your issue! We hope to see you again soon.

We're happy your stay was a perfect 10/10, Alan! We can't wait to see you on your next trip to Eugene.

Hello Robert! We appreciate your kind feedback and love the 5/5. Hope to see you again on your next trip to Eugene.

Thank you for giving us 10/10, Peter! We're delighted you enjoyed your stay and hope you come back to visit again soon.

Thank you for giving us a 5/5, Melissa! We are happy you enjoyed your visit to Eugene, and we hope you will come back to stay with us the next time you are in the area!

Thank you for staying with us, Suzannah! Even though the circumstances weren't ideal, we are happy to hear you enjoyed your stay. We hope to welcome you back another time for a more relaxing reason!

Francois, we truly apologize for not meeting your expectations. Our property is a unique boutique hotel with a variety of offerings. On your next trip to Eugene we will make it right for you. Look forward to having you back soon.

Thank you for giving us a perfect score, Merissa! Looks like you enjoyed your stay, and we hope to see you again soon!

We appreciate you ranking us 5/5, Eric! Happy to see you enjoyed your stay, and please come back the next time you are in Eugene!

Looks like you enjoyed your stay, Iris! We hope to see you again soon.

Thank you so much for a glowing review, Marline! We're so happy you enjoyed your stay in a double queen room. Make sure to note that you'd like a balcony on your next stay since not all of our double queen rooms have one!

Thanks for giving us a 5/5, Tony!

We're happy you enjoyed your stay, Creed!

Thank you for spending the holiday with us, Bridget!

We're so happy you love the hotel and the staff, Sharon! I will pass on your note about the keurig. We hope to see you on your next visit to Eugene!

Thank you for the kind words, Sharrin! We're so happy you enjoyed the shopping and dining in the 5th Street Market and that our staff was friendly & helpful. We hope you come back soon!

Thank you for giving us a 5/5, Colleen!

Thank you for giving us a perfect score, David!

Thank you, Paul! We appreciate you rating your stay a perfect 5/5! We hope you will come back to stay with us again the next time you are in Eugene.

Thank you for giving us a perfect score, Richard! We're happy you enjoyed your stay and hope to see you again soon.

Thank you for giving us a 10/10, Joseph! We're delighted that you enjoyed your stay, and we hope to see you again soon!

Thank you for giving us a 5 out of 5 Cooper! It was a pleasure having you here. Hope to see you again soon.

Thank you for giving us a 5/5, Amy!

Thank you for sharing this feedback, Laurissa. We're sorry to hear your stay was disappointing; this is not the level of service we aim to deliver! Our General Manager will be reaching out to discuss your concerns in more detail, and we hope you will give us a chance to make it right on another stay in the future.

Thank you for staying with us, Stephanie! It looks like we didn't hit the mark to give you the perfect stay, so please let us know if there is anything we can do to make your next stay perfect!

Thank you so much for your kind words, Laurel! We're so happy that you enjoyed our convenient location and that our staff was friendly & responsive! We hope to see you again the next time your travels bring you to Eugene.

Thank you so much for a wonderful review, Tina! We're delighted that you enjoyed your stay and had time to explore the 5th Street Market area! We hope to se you again soon.

Thank you for your review, Tamarand! It looks like you enjoyed your stay, so we hope you come back to visit soon!