Dear guest We thank you for the appreciation attributed to our establishment. We also take your note regarding our reception staff into consideration, and we apologize for any inconvenience caused during your stay. We hope to have the opportunity to see you next time and offer you a new experience. Best regards

Kjære kunde, Vi takker for at du tok deg tid til å skrive til oss etter ditt siste besøk. Vi er glade for å vite at ditt opphold gikk bra og håper å se deg snart. Oppriktig

Dear Guest We thank you for taking the time to write to us following your recent visit, we are sorry that your stay was not up to your expectations, be sure that we take your constructive remarks very seriously, and we will do what is necessary to improve the components you have mentioned. We sincerely hope to welcome you soon and regain your trust. Best regards

Chère Madame, Nous vous remercions d'avoir noter notre hôtel, nous étions enchantés de vous avoir parmi nous et nous espérons pouvoir vous accueillir prochainement. Bien cordialement

Dear Johan, we have received your review, thank you very much. and we hope to see you soon in Le Médina Mgallery. Thank you :)

Dear Guest, We very much appreciate your comments regarding your stay at the Le Médina Essaouira Hôtel Thalassa sea & spa-MGallery by Sofitel. At MGallery by Sofitel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Dear Mr GAEL,Thank you for your opinion. We are delighted to hear that you enjoyed our hotel amenities, including the swimming pool, private beach club. We are glad that you enjoyed your room. Your comments regarding breakfast and the maintenance of the facilities are taken into account and we will strive to improve in these areas. We are delighted that you found the whole package worth the price and we hope to welcome you again soon.Sincerely

Dear Catherine,Thank you very much for your positive review of our hotel. We are delighted that you enjoyed our location, helpful staff, and the proximity to the beach. Your feedback regarding the bathroom will be taken into consideration to improve our service. We hope to have the pleasure of welcoming you back on your next visit.Best regards,

Dear guest,Thank you for your kind words! We are delighted to hear that you enjoyed your stay with us and that our hotel exceeded your expectations.We appreciate your recommendation and look forward to welcoming you back in the future.Best regards,

Cher Thierry,Nous vous remercions pout votre note très positive à la suite de votre séjour parmi nous.Votre satisfaction est notre priorité.Au plaisir de vous accueillir à nouveau dans votre demeure Souirie. Cordialement

Dear Guest,Thank you for your feedback. We appreciate your input and are glad to hear that overall your experience was satisfactory. We take your comments about the spa pricing into consideration and will strive to enhance our services. We hope to have the opportunity to welcome you back and provide an improved experience.Best regards,

Cheer Guy,Merci pour votre note très positive. Nous sommes heureux de voir que votre séjour vous ait apporté pleine satisfaction.Au plaisir de vous accueillir à nouveau dans notre demeure Souirie.Cordialement

Dear Toine,We would like to express our gratitude for selecting our hotel for your visit to Essaouira. We are thrilled to learn that you enjoyed your experience with us. We look forward to the opportunity to welcome you back for another stay in the near future.Sincerely,

Dear Peter,Thank you for your kind words. We are delighted to hear that you enjoyed your stay at our hotel and found it convenient for local attractions and transportation. Our friendly staff is always here to assist you.We look forward to welcoming you back in the future.Best regards,

Dear Jacques,Thank you for your comment. We're delighted you found good value with us.We hope to welcome you again for a new experience.Sincerely

Dear Jonny,Thank you very much for your kind words! We are delighted to learn that you had an exceptional experience during your stay with us. It is wonderful to know that you appreciated the design of our hotel, our swimming pool and our privileged location in Essaouira, close to the old town and the beach. We are especially grateful for your appreciation of our staff's dedication to providing personalized experiences and excellent customer service.We look forward to welcoming you again in the future!Sincerely

Dear Hicham,Thank you for your kind words! We're glad you enjoyed your stay and the amenities. Looking forward to welcoming you back soon!Best regards

Cher François,Nous vous remercions pour vos aimables paroles concernant notre hôtel. Nous sommes ravis que vous ayez apprécié son charme. Veuillez nous excuser pour le problème de climatisation. Nous espérons avoir le plaisir de vous accueillir à nouveau dans le futur.Cordialement

Cher Samir,Nous tenons à vous remercier pour votre note d'appréciation suite à votre séjour à notre hôtel. Votre satisfaction nous motive à continuer à offrir des expériences mémorables à nos clients.Au plaisir de vous accueillir à nouveau dans un proche avenir.Cordialement

Chère Suraiya,Nous vous remercions pour votre note suite à votre séjour dans notre hôtel. Votre appréciation bienveillante sera transmise à toutes nos équipes. Votre satisfaction demeure au cœur de nos préoccupations.Cordialement

Dear José,Thank you for your feedback! We appreciate your kind words about our excellent hotel staff and prime location. We apologize for the maintenance issues you experienced, particularly the difficulty with regulating the shower temperature and the insufficient number of umbrellas at the pool and beach. Your comments will be taken into consideration to improve our services.Sincerely

Dear Kristin,Thank you for your valuable feedback! We're glad to hear that you enjoyed our convenient location near the port and Medina, as well as our private beach area with table and beverage service. We appreciate your comments regarding the food and will take note of the occasional slowness. We apologize for any inconvenience caused by ants and gnats in your room; we will address this issue promptly. Your suggestion for larger bottles of complimentary water in the room is duly noted. We're pleased that you liked our pool area and fitness center, and we appreciate your kind words about our staff. We will definitely consider your suggestions for improving the overall property upkeep to enhance our guests' experience. Thank you for choosing our hotel, and we hope to welcome you back in the future.Sincerely

Dear Fernanda,Thank you for sharing your feedback about your stay.We apologize for any inconvenience and inconvenience you experienced due to the lack of an accessible shower in your room.We take the accessibility and safety of our guests very seriously, we would like to be informed during your stay in order to offer you an executive suite which has a bathroom with separate shower and bath.We deeply regret that we did not know your wish and provide you with an upgrade to a suite that meets your specific needs.We sincerely apologize for the distress and pain you have endured as a result of the incident.We appreciate your bringing this matter to our attention, and we will take your comments into consideration to ensure that such incidents do not reoccur in the future. Your comments help us to improve our services and facilities, and we deeply regret any inconvenience caused to you.Again, we apologize for not meeting your accessibility requirements and hope your shoulder injury has since healed.We hope to have the opportunity of welcoming you back in the future, We look forward to the chance to welcome you back in the future.Sincerely

Cher Mr Alain,Merci d'avoir noté votre séjour au sein de l'hôtel MGallery Le Médina Essaouira.Nous espérons avoir l'opportunité de vous accueillir à nouveau pour vous offrir une expérience unique et mémorable.Cordialement

Dear Fernanda,Thank you for your positive review! We are delighted to hear that you enjoyed your stay at our hotel and that you found Essaouira to be a wonderful city. We hope to welcome you back in the future for another enjoyable stay.Best regards

Dear Guest,Thank you for taking the time to tell us about your experience at the MGallery Le Medina Essaouira.We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies.We hope that you will give us the opportunity to better serve you in the near future.Sincerely,

Chère Sylvie,Merci beaucoup pour le partage de votre avis sur le site Expedia.Nous sommes ravis de voir que vous ayez apprécié notre emplacement. Cependant nous sommes navrés de ne pas être à la hauteur de vos attentes lors de votre arrivée.Afin d'éviter les formalités d'enregistrement sur place,et que ce genre de désagrément ne se reproduira pas, nous vous recommandons de faire votre check in en ligne au moment de votre réservation.Au plaisir de vous revoir à nouveau pour une meilleure et mémorable expérience.Sincèrement

Dear Oksana, Thank you very much for sharing your appreciation, we are so glad you enjoy your time with us, We are looking forward to welcoming you

Thank you for rating us, We hope you will come back to visit us,

Cher client,Merci de nous avoir fait confiance pour votre séjour à Essaouira.Nous sommes ravis que vous ayez apprécié votre expérience.Au plaisir de vous revoir très prochainement.Bien cordialement

Dear Mr Peter, First of all, please accept my sincerest apologies for the experience you faced.This is not how we are used to welcome our guests and please trust me this is an epiphenomenon.I am sorry you did not enjoy your stay as most of our guests and be assured we take well note of your remarks to avoid this situation in the future. I hope you will give us another opportunity to receive you and offer a memorable moment.Sincerely yours,